About Salon Iris

Salon Iris offers packages designed to fit the needs of individual booth renters to medium-sized hair and nail salons up to multi-location enterprises. For 20 years, Salon Iris has been known for extraordinary support and award-winning software that simplifies salon management. Affordable subscription plans enable savvy salon owners to optimize their day-to-day operations and to expand their brand.

This powerful yet simple software features automated text appointment reminders and confirmations, QuickBooks integration, Facebook and Instagram appointment booking options, full POS functionality, automated client communications and recurring email marketing & much, much more. Integrated credit card processing options allow for offering clients memberships and packages, loyalty programs, and the ability to accept online booking deposits and no-show fees.
Customers who use Salon Iris have reported at least a 20% increase in profit after using Salon Iris software!

Key benefits of Salon Iris

  • Flexible schedule management, robust client records, ample business insights and much more on Windows, iPhone, iPad, and Android apps
  • Reduce no-shows using automated text or e-mail reminders and text confirmations for upcoming appointments, as well as the ability to charge deposits and no-show fees with Salon Iris Deluxe and integrated credit card processing
  • Bring more clients through your door with professionally designed website with online booking that includes integrated Facebook appointment booking
  • Simplify management tasks with payroll and commission calculations, inventory ordering, extensive reports and expense tracking
  • Retain more clients with custom, targeted e-mails based on appointment history and purchase trends.
  • No contracts - Free 14-day trial - no credit card required
  • Real-time on-boarding training included with desktop subscriptions - Free, included data transfer options
  • In-house, US-based phone and email support is available 6 days a week and live online chat support is available any time
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, India, United States

    Supported Languages

    English

    Images

    The dashboard, complete with a productivity meter, top booked services, and more
    Salon appointment booking
    Manage schedules from any device with an internet connection
    Built-in check printing and payroll
    Built-in reminder tools that send clients text messages and e-mails
    View 6 more
    Salon Iris video
    Salon Iris video
    Salon Iris screenshot: The dashboard, complete with a productivity meter, top booked services, and more Salon Iris screenshot: Salon appointment booking Salon Iris screenshot: Manage schedules from any device with an internet connection Salon Iris screenshot: Built-in check printing and payroll Salon Iris screenshot: Built-in reminder tools that send clients text messages and e-mails

    Features

    Total features of Salon Iris: 60

    • Access Controls/Permissions
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automatic Backup
    • Availability Management
    • Barcode / Ticket Scanning
    • Booth Rental Management
    • Calendar Management
    • Chat/Messaging
    • Client Database
    • Client Management
    • Client Profiles
    • Commission Calculations
    • Compensation Management
    • Confirmation/Reminders
    • Credit Card Processing
    • Customer Database
    • Customizable Reports
    • Data Import/Export
    • Drag & Drop
    • Drip Campaigns
    • Email Invitations & Reminders
    • Email Marketing
    • Employee Management
    • Expense Tracking
    • For Salons and Spas
    • General Ledger
    • Gift Card Management
    • Historical Reporting
    • Inventory Management
    • Inventory Tracking
    • Live Chat
    • Loyalty Program
    • Mailing List Management
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Partial Payments
    • Payroll Management
    • Point of Sale (POS)
    • Promotions Management
    • QuickBooks Integration
    • Receipt Management
    • Recurring Appointments
    • Referral Tracking
    • Reminders
    • Resource Management
    • Retail Inventory Management
    • SMS Messaging
    • Sales Reports
    • Secure Data Storage
    • Secure Login
    • Social Media Integration
    • Timesheet Management
    • Transaction History
    • User Profiles
    • Vendor Management
    • Website Integration

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    Reviews

    Overall rating

    4,4 /5
    (209)
    Value for Money
    4,1/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,4/5

    Already have Salon Iris?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 209
    Autumn S.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We've been partnered with Salon Iris for 9yrs now and Love everything about the software. Easy...

    Reviewed on 2017/10/27

    Scheduling, details, customer service. Organizations

    Scheduling, details, customer service. Organizations

    Pros

    Easy to use, customizable, easy to teach, detailed, always improving, reports, user friendly , online scheduling.

    Cons

    The app costs extra money, updates we've lost data, doesn't have copy and paste option for appointments Anymore

    Allison L.
    Overall rating
    • Industry: Cosmetics
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We love Salon Iris!

    Reviewed on 2020/06/16

    Our experience with Salon Iris has been really great, with expanding to multiple stylists it has...

    Our experience with Salon Iris has been really great, with expanding to multiple stylists it has been very easy transforming to online booking since we do not have a receptionist.

    Pros

    My team and myself love salon Iris and the features that provides. We most importantly love that it automatically sends out reminders to clients at the time of booking. It also makes it really easy as a owner that I can make appointments from my phone for not just myself that all of my employees.

    Cons

    While Salon Iris does have most features we like there are a few features that it is missing. For example, we would like to be able to go in and re-send text messages and see what text messages were sent. We would also like the option that if someone is booking a service with multiple people in the salon we would be able to book that all at one time instead of having to go make the appointment separately with each person. Lastly, when checking out it would be nice to have a way to edit the transaction instead of needing to completely void out the transaction if cash is accidentally hit instead of card.

    Nikki M.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 2.0 /10

    Been using salon iris 7 years

    Reviewed on 2019/02/17

    Overall I don't like salon iris and the only reason i havent switched to someone else is because...

    Overall I don't like salon iris and the only reason i havent switched to someone else is because they make it impossible to use the exported client file. So now im going to switch anyway and just type in my clients manually.

    Pros

    +The scheduling feature is on point. All of the options you need. The appointments drag easily.
    +Lots of reports to choose from

    Cons

    -Exporting clients is in a weird format and messes up, making it near impossible to leave salon iris
    -Your main computer has to be on with the program running in order to sign on to the mobile app. Ridiculous.
    -It only works with windows. In order to make it work with mac you have to download a program like parallels which takes up way too much space on the computer
    -If you want anything extra besides scheduling, for example: emailing clients, texting clients, etc.. they charge you like crazy. Seems money hungry
    -The company they require you to sign up with in order to accept credit cards through the program is ridiculously expensive and has horrible ratings online
    -It's more expensive than other alternatives that compare

    Response from DaySmart Software

    We are sorry to hear that you're unhappy with your purchase. A few clarifications on your "Cons": Windows is one platform on which we offer this service. Thousands use our cloud platform which allows for native Mac access. We have two card processors integrated with our systems and neither of them are required, nor are either of them "ridiculously expensive". Your main point seems to be data export, a simple process that any of our Support staff could walk you through.
    Salon Iris exports your entire client list to a text tab delimited file which can be easily imported into Excel for viewing purposes. It does "look weird" in text format but once loaded into Excel it is very easy to view. Open Excel and click and drag the file into Excel. You can also run a Client Report within the software that exports to Excel. Chose that option under Tools Export.

    Margret M.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great program!

    Reviewed on 2020/06/15

    I love being able to book appointments for my hairstyling business from anywhere. No more carrying...

    I love being able to book appointments for my hairstyling business from anywhere. No more carrying a book with me!

    Pros

    I really like using this program. It's very easy to use and was easy to set up! Even if you aren't tech savvy it still isn't an issue.

    Cons

    I don't like the fact the the price is in USD, and fluctuates with the $. I'm in Canada so it's a little pricey.

    Pam A.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Reports discrepancies

    Reviewed on 2020/01/16

    Some of the reports are false can’t use them and the information is key to growing my business

    Some of the reports are false can’t use them and the information is key to growing my business

    Pros

    The ease of making reservations and text messaging has become more versatile. .............................

    Cons

    There are reports that are false and give me misinformation that I desperately need. for instance the rebook report counts the services not the tickets. We have stylists who’s changes are based on their level. We have to go in to each service and change their service charges.

    Showing 5 reviews of 209 Read all reviews

    Salon Iris FAQs

    Below are some frequently asked questions for Salon Iris.

    Salon Iris offers the following pricing plans:

    • Starting from: US$29,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Salon Iris Cloud Packages: Salon Iris Basic: $29 per month - 1 user included Salon Iris Deluxe Package: $59 per month - 3 users included + $9/month for each additional employee Salon Iris Premier: Unlimited Users for $109 per month

    We do not have any information about Salon Iris features

    Salon Iris has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Salon Iris supports the following languages:

    English

    Salon Iris supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Salon Iris integrates with the following applications:

    Demandforce, Facebook, QuickBooks Online Advanced

    Salon Iris offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Salon Iris.