Spidergap 360 Feedback
Spidergap 360 Feedback
About Spidergap 360 Feedback
Spidergap is cloud-based 360˚ Feedback software that delivers clear and actionable employee feedback for personal development.
Spidergap can be used for one-off assessments or regular ongoing feedback. This flexibility accommodates most organizations’ needs, whether for ad-hoc requests, quarterly/annual assessments, or leadership programs/cohorts. Many consultants and coaches also use Spidergap with their clients to support their executive coaching and development discussions.
· Fully customizable
You can use Spidergap out-of-the-box and start collecting feedback in minutes or fully customize every question, the rating scale, the timeline, and the process. Decide whether feedback recipients will choose their feedback providers, with or without the help of their manager, or let administrators decide who will provide feedback for whom (e.g, by using your HRIS or Payroll software).
· Safe and Secure
Spidergap is ISO 27001 certified, ensuring the confidentiality, integrity, and availability of sensitive customer information. As a GDPR-compliant company, Spidergap implements strict data protection measures to ensure that customer data is kept secure and confidential.
· Ease of administration
Designed with non-technical users in mind, Spidergap is intuitive and requires little-to-no setup or training. HR professionals, talent management teams, and coaches can get started immediately and experience the ease of use that was created to quickly kick-off assessments company-wide.
· Support
With a globally-distributed team of 360˚ Feedback experts, Spidergap offers a tailored approach, providing just the right level of involvement to suit each client's needs. No matter the challenge, clients can trust that they have a dedicated partner to support them every step of the way. With more than one hundred reviews, Spidergap is rated 4.9/5 for its customer support.
· Employee-friendly Reports
Spidergap’s feedback reports are easy for the employee to read and understand; helping them create an action plan to develop and improve their skills and behaviors. Organizations can use feedback to evaluate and improve performance and effectiveness at all levels.
Pricing starting from:
US$0.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Spidergap 360 Feedback
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$0.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Spidergap 360 Feedback: 53
Alternatives
XM for Employee Experience
Workday HCM
Culture Amp
Primalogik
Reviews
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- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Really favored with this application
Reviewed on 2018/06/24
Pros
Tool of great utility, excellent the approach in the personalization of the questionnaires, since it is adapted to the required needs, its functionality is very practical.
Cons
It does not have autoguardado.
In General: Easy management of the tool, being able to select the people you require to be aware of the progress of your management is a great help.
- Industry: Legal Services
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You get more than just software, you also get consultants
Reviewed on 2023/03/30
Pros
What I appreciate most about Spidergap are the insightful feedback reports and the accompanying support provided by the software. Their responsiveness and expertise are truly remarkable.
Cons
Prior to using Spidergap, I was concerned about my raters not being able to log in. However, during my first 360 degree feedback project, I quickly understood the benefits of them simply accessing their email and clicking a link. This approach allows me to invite anyone with an email address to participate, including our clients.
Response from Spidergap
We're thrilled you and your employees find our feedback reports insightful and so pleased that you value our responsiveness and expertise.
It's also fantastic to know that your feedback providers (including external clients) found the process easy and convenient.
Thank you for taking time out of your day to provide this review and feedback. We greatly appreciate it!
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It was easy to create the project. and load all the necessary information
Reviewed on 2018/06/12
It is very flexible. It is a very intuitive system. The reports themselves are professional and...
It is very flexible. It is a very intuitive system. The reports themselves are professional and provide the right variety of details, are easy to read and understand
Pros
The application has great flexibility and ease of use The support is fantastic and fast. Custom options facilitate the use of the tool. Easy to use if you only have one person to review
Cons
Can not select individual evaluation scale because it is not a mobile application, it can not be used anywhere. not particularly friendly You can not extract the questionnaire in the format that is on the site
Response from Spidergap
Good news! We now have a new modern, and mobile-friendly questionnaire! You can find out more here: https://docs.spidergap.com/product-updates/a-modern-and-mobile-friendly-questionnaire-feb-2019
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Spidergap Bridges the Gap Between Employees and Human Resources
Reviewed on 2018/10/26
Pros
I got tired of employees emailing me their feedback and complaints and wanted to work with a program where it strictly functions in receiving these type of issues; that way I can keep my emails separate. I came across this program that looked very useful so I decided to try this software called Spidergap. It allows the employees to fill out a questionnaire which I customize. They can provide their feedback in a secure manner. I gather all the reports and assess them and this is where I can make decisions based on their feedback. The software is very manageable and contains a good price.
Cons
Sometimes the stuff I’ve written doesn't automatically save and I’ve lost the information because I accidentally closed the tab. They should have an auto-recovery option.
Response from Spidergap
Thank you! We really appreciate your feedback and you are right - the lack of automatically saving responses before submitting is our main drawback. The good news is that this feature is our top priority and is expected be released in the next 4-6 weeks!
Looking forward to supporting you and the University even better in 2019 as a result :-)
Alexis
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Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses!
- Industry: Entertainment
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Questionnaire Software for Feedback and Analysis
Reviewed on 2018/10/28
Pros
Working for a gaming department allows me to interact with a lot of people who have different roles. Spidergap enables us to create a questionnaire for people to answer. Each of us has to create our own questions so people can provide feedback. Since I am a sound engineer, I needed to ensure that the audio quality is at par with the standards. The feedback I gathered was very helpful and Spidergap puts that in a report.
Cons
It was brought to my attention that some of the people who filled out the questionnaire were not able to save their work on time and they had to redo it again. They need to add an auto-recovery for unsaved work.
Spidergap still gets a perfect score from me, as I am not sure if it's an issue on my end or a software bug.
Response from Spidergap
Thank you! We really appreciate your feedback and you are right - the lack of automatically saving responses before submitting is our main drawback. The good news is that this feature is our top priority and is expected be released in the next 4-6 weeks!
Looking forward to supporting you and the University even better in 2019 as a result :-)
Alexis
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Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses!
Spidergap 360 Feedback FAQs
Below are some frequently asked questions for Spidergap 360 Feedback.Q. What type of pricing plans does Spidergap 360 Feedback offer?
Spidergap 360 Feedback offers the following pricing plans:
- Starting from: US$0.00/year View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Spidergap’s pricing starts at $1,099 for up to 10 feedback recipients and adjusts based on the number of people being assessed, scaling down to as low as $9.59 per recipient for larger groups. Every plan includes 1-on-1 strategy and guidance from a 360° Expert, plus one year of free reassessments. There are no contracts or hidden fees; you only pay for the number of feedback recipients you have.
Q. Who are the typical users of Spidergap 360 Feedback?
Spidergap 360 Feedback has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Spidergap 360 Feedback support?
Spidergap 360 Feedback supports the following languages:
Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hungarian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Traditional Chinese
Q. Does Spidergap 360 Feedback support mobile devices?
Spidergap 360 Feedback supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Spidergap 360 Feedback integrate with?
Spidergap 360 Feedback integrates with the following applications:
Microsoft Excel
Q. What level of support does Spidergap 360 Feedback offer?
Spidergap 360 Feedback offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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