SynergySuite

SynergySuite

Cloud-based Restaurant Management Software

4.8/5 (5 reviews)

SynergySuite Overview

SynergySuite is a web-based restaurant and bar management software suite which offers a range of modules for HR & staffing, time & attendance management, sales analysis, cash management, inventory & purchasing, and food safety. Users can purchase any combination of modules to meet their business’ needs.

SynergySuite’s sales analysis module includes customizable dashboards, which can be adapted to suit different roles, enabling users to monitor specific critical KPIs, as well as daily operating profit report emails, automated alerts for critical events according to user-defined rules, and ad hoc reporting. Data is streamed in real time from biometric time clocks, the point of sale (POS), and more. The inventory control system allows users to view their inventory in real time, showing up-to-date stock levels, which assists with ordering optimization and theft or fraud prevention. Recipes can be stored centrally, and costed to manage margins for menu and supply price changes.

The time and attendance module of SynergySuite automatically generates timesheets from employee clock-in data, with biometric (fingerprint scanning) time clocks to prevent buddy clocking. Timesheets can be created based on sales forecasts and historical patterns, and staff can request specific or preferred shifts, vacation or time off, and shift swaps. The HR & staffing system covers the full employee lifecycle, from posting vacancies to hiring staff, carrying out performance reviews and appraisals, disciplinary processes, and more.

Pricing

Starting from
US$75,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United Kingdom, United States

Supported Languages

English

SynergySuite Reviews

Overall rating
4.8/5
100% positive reviews
4
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Les H.

The Fitzgerald Group

Used Daily for 2+ years
Reviewed on 2016/08/24
Review Source: Capterra

With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight.

Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

Pros

Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

Cons

None

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great software that helped us scale our business fast

Used Daily for 2+ years
Reviewed on 2018/10/30
Review Source: Capterra

Pros

The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

Cons

Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

Response from SynergySuite

Thank you for your review! It's always good to hear feedback from our clients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
John R.

Vital software for our restaurants' operations

Used Daily for 2+ years
Reviewed on 2016/07/26
Review Source: Capterra

Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

Response from SynergySuite

Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Noel G.

Huge savings & control across my business

Used Daily for 1+ year
Reviewed on 2018/10/30
Review Source: Capterra

Pros

The App development has really helped our Management team control there wages & stay on top of costs

Cons

When working from the web based roster you cant add comments for payroll

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Simon B.

Great service for any restaurant!

Used Daily for 1-5 months
Reviewed on 2016/07/26
Review Source: Capterra

We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs with automated timesheets and by taking advantage of the labor forecasting feature. The software has been incredibly positive for our company and we've started rolling it out to all our locations.

Response from SynergySuite

Thank you for the review Simon! Great to hear that using our time and attendance module has helped you cut costs!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

SynergySuite Pricing

Starting from
US$75,00/month
Pricing options
Free Trial
Subscription
Value for money

Sales analysis: $75 per outlet, per month

Inventory & purchasing: $150 per outlet, per month

Cash management: $75 per outlet, per month

Time & attendance: $75 per outlet, per month

HR & staffing: $75 per outlet, per month

Food Safety: $75 per outlet, per month

SynergySuite Features

  • Automatic Notifications

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for SynergySuite

Key features of SynergySuite

  • Ad hoc reporting
  • Automated timesheets
  • Automatic alerts
  • Automatic ordering
  • Biometric clocking
  • Cash flow management
  • Cash management
  • Compliance management
  • Daily operating profit reports
  • Employee scheduling
  • Forecasting
  • Hazard Analysis Critical Control Point (HACCP)
  • Holiday and roster requests
  • Invoice matching
  • Live inventory tracking
  • Online staff records
  • Pricing update approvals
  • Real-time data
  • Recipe management and costing
  • Sales analysis
  • Shift swaps and approvals
  • Staff lifecycle management
  • Supplier discount tracking
  • Time & attendance tracking
  • Transaction reconciliation
  • User-defined dashboards

Benefits

  • Users can customize their own dashboards, to monitor role-specific critical KPIs, with data updated in real time, alerts can be configured for critical events, and daily operating profit reports are emailed directly to users.

  • Integration with suppliers and real-time inventory tracking allows for automatic ordering of items before before stock runs out.

  • Recipes can be managed and costed to maintain margins through menu and supply price changes.

  • Automated timesheets are created through biometric clocking in and out, using employee fingerprints to prevent buddy clocking.

  • Staff records, resumes, work permits, and other documents can be uploaded and stored online, and users can also view hourly wage costs compared with sales.

  • Food Safety capabilities include food delivery temperature alerts, fridge and freezer temperature monitoring, and food temperature checks through cooking and cooling.

  • Cash flow between the register, safe, and bank account can be monitored, and alerts generated for cash variances.

  • SynergySuite FAQs

    Below are some frequently asked questions for SynergySuite.

    Q. What type of pricing plans does SynergySuite offer?

    SynergySuite offers the following pricing plans:

    Starting from: US$75,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Sales analysis: $75 per outlet, per month

    Inventory & purchasing: $150 per outlet, per month

    Cash management: $75 per outlet, per month

    Time & attendance: $75 per outlet, per month

    HR & staffing: $75 per outlet, per month

    Food Safety: $75 per outlet, per month

    Q. What are the main features of SynergySuite?

    SynergySuite offers the following features:

    • Ad hoc reporting
    • Automated timesheets
    • Automatic alerts
    • Automatic ordering
    • Biometric clocking
    • Cash flow management
    • Cash management
    • Compliance management
    • Daily operating profit reports
    • Employee scheduling
    • Forecasting
    • Hazard Analysis Critical Control Point (HACCP)
    • Holiday and roster requests
    • Invoice matching
    • Live inventory tracking
    • Online staff records
    • Pricing update approvals
    • Real-time data
    • Recipe management and costing
    • Sales analysis
    • Shift swaps and approvals
    • Staff lifecycle management
    • Supplier discount tracking
    • Time & attendance tracking
    • Transaction reconciliation
    • User-defined dashboards

    Q. Who are the typical users of SynergySuite?

    SynergySuite has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does SynergySuite support?

    SynergySuite supports the following languages:

    English

    Q. What type of pricing plans does SynergySuite offer?

    SynergySuite has the following pricing plans:

    Subscription

    Q. Does SynergySuite support mobile devices?

    SynergySuite supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does SynergySuite integrate with?

    SynergySuite integrates with the following applications:

    ADP Workforce Now, Aloha POS, Appetize, Oracle TBE, QuickBooks, SAP Business Objects, Sage Business Cloud Financials, Upserve POS, Zenefits

    Q. What level of support does SynergySuite offer?

    SynergySuite offers the following support options:

    Online Support, Phone Support