About SynergySuite

SynergySuite is a web-based restaurant and bar management software suite which offers a range of modules for HR & staffing, time & attendance management, sales analysis, cash management, inventory & purchasing, and food safety. Users can purchase any combination of modules to meet their business’ needs.

SynergySuite’s sales analysis module includes customizable dashboards, which can be adapted to suit different roles, enabling users to monitor specific critical KPIs, as well as daily operating profit report emails, automated alerts for critical events according to user-defined rules, and ad hoc reporting. Data is streamed in real time from biometric time clocks, the point of sale (POS), and more. The inventory control system allows users to view their inventory in real time, showing up-to-date stock levels, which assists with ordering optimization and theft or fraud prevention. Recipes can be stored centrally, and costed to manage margins for menu and supply price changes.

The time and attendance module of SynergySuite automatically generates timesheets from employee clock-in data, with biometric (fingerprint scanning) time clocks to prevent buddy clocking. Timesheets can be created based on sales forecasts and historical patterns, and staff can request specific or preferred shifts, vacation or time off, and shift swaps. The HR & staffing system covers the full employee lifecycle, from posting vacancies to hiring staff, carrying out performance reviews and appraisals, disciplinary processes, and more.

Key benefits of SynergySuite

  • Users can customize their own dashboards, to monitor role-specific critical KPIs, with data updated in real time, alerts can be configured for critical events, and daily operating profit reports are emailed directly to users.

  • Integration with suppliers and real-time inventory tracking allows for automatic ordering of items before before stock runs out.

  • Recipes can be managed and costed to maintain margins through menu and supply price changes.

  • Automated timesheets are created through biometric clocking in and out, using employee fingerprints to prevent buddy clocking.

  • Staff records, resumes, work permits, and other documents can be uploaded and stored online, and users can also view hourly wage costs compared with sales.

  • Food Safety capabilities include food delivery temperature alerts, fridge and freezer temperature monitoring, and food temperature checks through cooking and cooling.

  • Cash flow between the register, safe, and bank account can be monitored, and alerts generated for cash variances.

  • Devices

    Business size

    S M L

    Markets

    Canada, United Kingdom, United States

    Supported Languages

    English

    Images

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    SynergySuite video
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    Features

    Total features of SynergySuite: 42

    • Ad hoc Reporting
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking
    • Billing & Invoicing
    • Biometrics
    • Built-in Accounting
    • Cash Flow Management
    • Cash Management
    • Clock In / Out
    • Compliance Management
    • Cost Analysis
    • Cost Management
    • Cost Tracking
    • Discount Management
    • Employee Management
    • For Cafeterias
    • For Healthcare
    • Forecasting
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Kitchen / Menu Management
    • Leave Tracking
    • Manual Time Entry
    • Monitoring
    • Point of Sale (POS)
    • Profit/Loss Statement
    • Profitability Analysis
    • Purchasing & Receiving
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Recipe Management
    • Records Management
    • Reporting/Analytics
    • Sales Trend Analysis
    • Supplier Management
    • Time Clock
    • Timesheet Management
    • Vacation/Leave Tracking

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    Reviews

    Overall rating

    4,8 /5
    (5)
    Value for Money
    4,8/5
    Features
    4,8/5
    Ease of Use
    4,8/5
    Customer Support
    4,8/5

    Already have SynergySuite?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5
    Les H.
    Overall rating
    • Industry: Hospitality
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Fitzgerald Group

    Reviewed on 2016/08/24

    With multiple pubs and restaurants in different locations, it was difficult to account for...

    With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight.

    Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

    Pros

    Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

    Cons

    None

    John R.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Vital software for our restaurants' operations

    Reviewed on 2016/07/26

    Synergysuite is essential to our business. It streamlines our rostering and payroll services. It...

    Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

    Response from SynergySuite

    Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great software that helped us scale our business fast

    Reviewed on 2018/10/30

    Pros

    The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

    Cons

    Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

    Response from SynergySuite

    Thank you for your review! It's always good to hear feedback from our clients.

    Noel G.
    Overall rating
    • Industry: Hospitality
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Huge savings & control across my business

    Reviewed on 2018/10/30

    Pros

    The App development has really helped our Management team control there wages & stay on top of costs

    Cons

    When working from the web based roster you cant add comments for payroll

    Simon B.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great service for any restaurant!

    Reviewed on 2016/07/26

    We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs...

    We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs with automated timesheets and by taking advantage of the labor forecasting feature. The software has been incredibly positive for our company and we've started rolling it out to all our locations.

    Response from SynergySuite

    Thank you for the review Simon! Great to hear that using our time and attendance module has helped you cut costs!

    Showing 5 reviews of 5 Read all reviews

    SynergySuite FAQs

    Below are some frequently asked questions for SynergySuite.

    SynergySuite offers the following pricing plans:

    • Starting from: US$75,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Sales analysis: $75 per outlet, per month Inventory & purchasing: $150 per outlet, per month Cash management: $75 per outlet, per month Time & attendance: $75 per outlet, per month HR & staffing: $75 per outlet, per month Food Safety: $75 per outlet, per month

    We do not have any information about SynergySuite features

    SynergySuite has the following typical customers:

    11-50, 51-200, 201-500, 501-1 000, 1 001+

    SynergySuite supports the following languages:

    English

    SynergySuite supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SynergySuite integrates with the following applications:

    ADP Workforce Now, NCR Aloha, Oracle Taleo Cloud, QuickBooks Online Advanced, SAP BusinessObjects Business Intelligence, Sage Business Cloud, Zenefits

    SynergySuite offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SynergySuite.