MPulse

CMMS for maintenance scheduling, tracking, & reporting

About MPulse

MPulse is a CMMS (computerized maintenance management system) designed for use by equipment and facilities maintenance companies, to assist with the scheduling, tracking, and reporting of maintenance. Four different editions of MPulse are available to suit the needs of different businesses, from the most basic, Bronze, which covers only equipment and buildings, up to the most advanced, Platinum, which can be used for all asset types, including equipment, buildings, rooms, grounds, and vehicles, and supports condition-based maintenance as standard.

MPulse automates the scheduling of preventative maintenance tasks, with the option to base maintenance intervals on the condition of assets or parts. Labor requirements can be estimated for preventative maintenance tasks, and maintenance can be scheduled for off hours through tracking equipment usage times. Work orders are automatically generated for scheduled tasks, and can also be received from any number of requesters, or entered manually. Maintenance requests can be approved, scheduled, and assigned to technicians for completion, with the option to automate approvals and assignments, and the ability to send customized automated confirmations to requesters, technicians, and managers. Repair times can be tracked to determine employee efficiency for specific tasks, and create organizational benchmarks.

A basic inventory management system is included in all editions of MPulse, enabling users to link items and their costs to specific assets or work orders, and track the consumption of parts. Advanced inventory control is included in the Gold and Platinum editions, allowing users to manage storage location, stocking levels, reorder points, and supplier information, with the ability to track multiple units of measurement for a single item.


Key benefits of MPulse

  • Preventative maintenance tasks are automatically scheduled, based on part or asset condition, with work orders triggered automatically.

  • Work orders can be generated by requesters, or requests can be entered manually, and then be approved, scheduled, assigned, and managed, with the ability to automate approvals and assignments.

  • Automated confirmations for maintenance requests are customizable and can be sent to technicians, requesters, and managers.

  • Inventory items can be tracked, with consumption recorded, with the ability to link parts and their associated costs with assets and work orders.

  • Standard and custom reports, charts, and graphs can be produced, for status reporting, and summary or detailed reports of maintenance work.

  • Images

    MPulse Software - MPulse includes a maintenance advisor dashboard, which gives users an overview of frequent requesters, most expensive vehicles, and more
    MPulse Software - Equipment records in MPulse include multiple custom fields for recording information
    MPulse Software - Users can view a breakdown of the most expensive vehicles in MPulse, allowing them to determine the cost effectiveness of further repairs
    MPulse Software - MPulse enables users to manage work orders by their type, such as warranties or yearly services
    MPulse Software - MPulse also includes a native iOS app
    MPulse Software - A list of work orders can be viewed through the MPulse iOS app
    MPulse Software - Work order details, task information, and comments can also be viewed in MPulse
    MPulse Software - MPulse enables users to set call backs in work orders
    MPulse Software - Technicians and inventory can also be assigned to work orders in MPulse
    View 11 more
    MPulse video
    MPulse video
    MPulse Software - MPulse includes a maintenance advisor dashboard, which gives users an overview of frequent requesters, most expensive vehicles, and more
    MPulse Software - Equipment records in MPulse include multiple custom fields for recording information
    MPulse Software - Users can view a breakdown of the most expensive vehicles in MPulse, allowing them to determine the cost effectiveness of further repairs
    MPulse Software - MPulse enables users to manage work orders by their type, such as warranties or yearly services
    MPulse Software - MPulse also includes a native iOS app
    MPulse Software - A list of work orders can be viewed through the MPulse iOS app
    MPulse Software - Work order details, task information, and comments can also be viewed in MPulse
    MPulse Software - MPulse enables users to set call backs in work orders
    MPulse Software - Technicians and inventory can also be assigned to work orders in MPulse

    Not sure about MPulse? Compare with a popular alternative

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    4,5 (152)
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    Starting Price

    US$80,00
    month
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    Pricing Options

    Free version
    Free trial
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    Features

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    Integrations

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    24

    Ease of Use

    4,4 (152)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4,5 /5
    (152)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,8/5

    Already have MPulse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 152
    Christine
    Overall rating
    • Industry: Philanthropy
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A lifesaver for managing maintenance!

    Reviewed on 2016/06/28

    Pros

    It is easy to manage maintenance schedules and track work orders. We use to review all the maintenance for the building and scheduled contractors and vendors.

    Cons

    The reporting part could be a little more user friendly.

    Greg
    Overall rating
    • Industry: Hospital & Health Care
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Maintenance tool

    Reviewed on 2016/04/14

    Pros

    The company staff are extremely well versed in their product and can show you how to leverage the software to do what you need the software to do.

    Cons

    I prefer a user manual I can actually read away from the system. The integrated help tool will usually walk you through a lot of things, but sometimes I prefer to touch a book and read on a product without the computer in the neighborhood.

    James
    Overall rating
    • Industry: Aviation & Aerospace
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    MPulse 7.0 Review

    Reviewed on 2016/06/07

    Pros

    I do not like this system but the vendor is very supportive.

    Cons

    To hard to run and very time consuming. Need a secretary. I have myself and 2 maintenance guys. This system is for bigger corporations and I think you forgot the smaller guys that does need all that stuff. We had the 3.5 vision first and really liked it. Then it was no longer be supported so we moved up to the 7.0 and hate it.

    Steve
    Overall rating
    • Industry: Religious Institutions
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    This software has been so easy to lean and impliment. The support adn

    Reviewed on 2016/04/19

    Pros

    Besides the ease of working with the software, the initial training and support as well as the "Tips and Tricks" monthly webinars have proven invaluable to help me learn and use best practices in making a smooth transition for my staff both in inputing and responding to work orders.

    Cons

    The only thing that I don't like it that the program kicks me out every once in a while.

    AJ
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    MPulse 7 launches VPS Maintenance/Transportation to a higher level of service

    Reviewed on 2011/03/25

    For any business in the work order arena, MPulse has all the elements for reporting and tracking....

    For any business in the work order arena, MPulse has all the elements for reporting and tracking. Our organization is viewing data for multiple areas, in one system, that used to require several departments. An excellent, fully customizeable system that I highly recommend.

    Pros

    Superb reporting capabilities
    Tracking all aspects of business(labor,parts,hours,fuel, mileage,work orders,equipment,vehicles,tasks,etc.)
    Automated Advisor with widgets that provide graphs, charts, readings of important customized information.
    Ease of flow linking parts,labor,equipment,tasks, to work orders.
    Ability to export reports to PDF or Excel to further customize data reports.
    Tremendous customer service.
    MPulse willingness to custom suit customers needs.

    Cons

    No cons to speak of, training of the program is key.

    Showing 5 reviews of 152 Read all reviews

    MPulse FAQs

    Below are some frequently asked questions for MPulse.

    MPulse offers the following pricing plans:

    • Starting from: US$80,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Three editions of MPulse are available: Professional, Advanced and Enterprise Pricing information is available on inquiry.

    MPulse has the following typical customers:

    11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    MPulse supports the following languages:

    English

    MPulse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations MPulse has

    MPulse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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