About MPulse

MPulse is a CMMS (computerized maintenance management system) designed for use by equipment and facilities maintenance companies, to assist with the scheduling, tracking, and reporting of maintenance. Four different editions of MPulse are available to suit the needs of different businesses, from the most basic, Bronze, which covers only equipment and buildings, up to the most advanced, Platinum, which can be used for all asset types, including equipment, buildings, rooms, grounds, and vehicles, and supports condition-based maintenance as standard.

MPulse automates the scheduling of preventative maintenance tasks, with the option to base maintenance intervals on the condition of assets or parts. Labor requirements can be estimated for preventative maintenance tasks, and maintenance can be scheduled for off hours through tracking equipment usage times. Work orders are automatically generated for scheduled tasks, and can also be received from any number of requesters, or entered manually. Maintenance requests can be approved, scheduled, and assigned to technicians for completion, with the option to automate approvals and assignments, and the ability to send customized automated confirmations to requesters, technicians, and managers. Repair times can be tracked to determine employee efficiency for specific tasks, and create organizational benchmarks.

A basic inventory management system is included in all editions of MPulse, enabling users to link items and their costs to specific assets or work orders, and track the consumption of parts. Advanced inventory control is included in the Gold and Platinum editions, allowing users to manage storage location, stocking levels, reorder points, and supplier information, with the ability to track multiple units of measurement for a single item.

Pricing starting from:

US$3 500,00/one-time

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to MPulse

Key benefits of MPulse

  • Preventative maintenance tasks are automatically scheduled, based on part or asset condition, with work orders triggered automatically.

  • Work orders can be generated by requesters, or requests can be entered manually, and then be approved, scheduled, assigned, and managed, with the ability to automate approvals and assignments.

  • Automated confirmations for maintenance requests are customizable and can be sent to technicians, requesters, and managers.

  • Inventory items can be tracked, with consumption recorded, with the ability to link parts and their associated costs with assets and work orders.

  • Standard and custom reports, charts, and graphs can be produced, for status reporting, and summary or detailed reports of maintenance work.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$3 500,00/one-time

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to MPulse

    Images

    MPulse Software - MPulse includes a maintenance advisor dashboard, which gives users an overview of frequent requesters, most expensive vehicles, and more
    MPulse Software - Equipment records in MPulse include multiple custom fields for recording information
    MPulse Software - Users can view a breakdown of the most expensive vehicles in MPulse, allowing them to determine the cost effectiveness of further repairs
    MPulse Software - MPulse enables users to manage work orders by their type, such as warranties or yearly services
    MPulse Software - MPulse also includes a native iOS app
    MPulse Software - A list of work orders can be viewed through the MPulse iOS app
    MPulse Software - Work order details, task information, and comments can also be viewed in MPulse
    MPulse Software - MPulse enables users to set call backs in work orders
    MPulse Software - Technicians and inventory can also be assigned to work orders in MPulse
    View 11 more
    MPulse video
    MPulse video
    MPulse Software - MPulse includes a maintenance advisor dashboard, which gives users an overview of frequent requesters, most expensive vehicles, and more MPulse Software - Equipment records in MPulse include multiple custom fields for recording information MPulse Software - Users can view a breakdown of the most expensive vehicles in MPulse, allowing them to determine the cost effectiveness of further repairs MPulse Software - MPulse enables users to manage work orders by their type, such as warranties or yearly services MPulse Software - MPulse also includes a native iOS app MPulse Software - A list of work orders can be viewed through the MPulse iOS app MPulse Software - Work order details, task information, and comments can also be viewed in MPulse MPulse Software - MPulse enables users to set call backs in work orders MPulse Software - Technicians and inventory can also be assigned to work orders in MPulse

    Features

    Total features of MPulse: 47

    • Access Controls/Permissions
    • Asset Lifecycle Management
    • Asset Tracking
    • Assignment Management
    • Automated Scheduling
    • Barcode / Ticket Scanning
    • Barcode Printing
    • Barcode Recognition
    • Billing & Invoicing
    • Calendar Management
    • Calibration Management
    • Commercial Properties
    • Customizable Fields
    • Customizable Reports
    • Drag & Drop
    • Equipment Management
    • Equipment Tracking
    • Fixed Asset Management
    • For Schools
    • Incident Management
    • Inspection Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Job Management
    • Key & Lock Management
    • Labor Cost Reporting
    • Maintenance Scheduling
    • Mobile Access
    • Predictive Maintenance
    • Preventive Maintenance
    • Purchase Order Management
    • Purchasing & Receiving
    • Reminders
    • Residential Properties
    • Role-Based Permissions
    • Room Scheduling
    • Scheduled / Automated Reports
    • Scheduling
    • Service History
    • Status Tracking
    • Task Management
    • Task Scheduling
    • Technician Management
    • Vendor Management
    • Visitor Management
    • Work Order Management

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    Asset Infinity

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    Reviews

    Overall rating

    4,6 /5
    (145)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,4/5
    Customer Support
    4,8/5

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    Showing 5 reviews of 145
    Verified Reviewer
    Overall rating
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    MPulse is very user friendly and makes work manageable by being able to keep track of all...

    Reviewed on 2018/01/12

    Pros

    The software is very easy to use and has allowed us to schedule, track, and report within the organization. The training is very user friendly and loading information is easy.

    Cons

    Some of the reporting options can be upgraded to export information but other than that we love the software for our organization.

    Leslie D.
    Overall rating
    • Industry: Telecommunications
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Excellent Vendor Relationship Helped Make MPulse Succeed for DISH!

    Reviewed on 2016/03/24

    Pros

    One of the best aspects of MPulse is working with their great team. The implementation with our company has been a challenge but the resources on the MPulse side have been indispensable in ensuring our issues were all addressed individually and that a solution was found. They have never acted as though our questions or issues were a burden and they have shown immense flexibility, honesty, and transparency in working with us at every stage. Because of their help, the MPulse software has successfully remained at DISH and we continue to find new ways to use it to benefit our business.

    Cons

    The built in reporting that MPulse offers has never been useful to our business. We actively export data out of MPulse into a separate data manipulation/reporting software in order to get the information we need out of MPulse. While MPulse does offer customized reports but they would have to be developed at an additional cost.

    Martin L.
    Overall rating
    • Industry: Telecommunications
    • Company size: 10 000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Very versatile and complete, but slow and buggy

    Reviewed on 2018/11/28

    If you only fill a few tickets par day, this software is very versatile and will probably fill your...

    If you only fill a few tickets par day, this software is very versatile and will probably fill your needs. If your plant is a high pace environment with several technicians working at the same time and filling over a couple hundred of tickets per day, look somewhere else.

    Pros

    Very versatile and complete. It will probably have every option you may need. Lots of options for personnel, assets, Preventative Maintenance, etc, as well as some easy ways of exporting data to further analyze for instance in Excel.

    Cons

    Some procedures of the user interface are not intuitive, you have to learn them. For instance, you would expect that double-clicking on a link would open the element selected, but no, you have to click once and then press an arrow near the top of the screen to "slide" the list and uncover the details.
    It is slow at times. A ticket that may take 5 minutes to resolve, can take an additional 3 minutes to fill in the information, with screen navigation being slow.
    It is buggy. Some bugs seemed to be cleared, only to come back in a later revision. For instance, you may be filling in information in a ticket, then the browser refreshes by itself and all of a sudden you find yourself filling a different ticket. Or you get kicked out to a different screen and the ticket you've been working on just disappears and there is no way to find it again.

    Scott C.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We absolutely made the right choice. MPulse is the real deal.

    Reviewed on 2015/12/04

    Pros

    The customer service we receive from MPulse is second to none. We have a rather small maintenance department at our company, but that small team has a lot to keep track of. I had never used a CMMS system before so I had only a very basic understanding of what I would be doing on a day to day basis. After the first day of our implementation with MPulse our team knew we made the right decision. Our trainer demonstrated how powerful MPulse software is and showed us how to get the best results for our company. We were basically able to take it from there and start creating requests/work orders right away.

    Cons

    I think there is a great opportunity for MPulse to release an app that works the same way on all smart phones/tablets. There are pros/cons to accessing the full database vs accessing the mobile database on a smart phone. I find that our managers like using the full version on their smart phones, but the performance varies drastically from person to person simply because of the sheer number of different browsers/firmware versions/phone manufacturers. An app that could provide the full functionality of our database across all platforms would be very useful.

    Jason M.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fletcher Academy INC

    Reviewed on 2015/06/25

    Pros

    Ability to tailor it to the needs of your business modify wording and change it to your preferences.

    Cons

    Unavoidable issues with web based programs - not a Mpulse problem just the fact that data having to travel over the country to servers there are multiple places and ways things can get slowed down. Hosted at your site gets rid of these problems but then makes your company responsible for a lot more headaches. We are not just a school we have businesses that support our school: Health food store, bakery, retirement center, Fitness center, Rental units commercial and residential, grounds and maintenance. We are able to track hours and create a history of what was done at all places in our campus.

    Showing 5 reviews of 145 Read all reviews

    MPulse FAQs

    Below are some frequently asked questions for MPulse.

    MPulse offers the following pricing plans:

    • Starting from: US$3 500,00/one-time
    • Free Trial: Available

    Four editions of MPulse are available: Bronze, Silver, Gold, and Platinum. Pricing information is available on inquiry.

    MPulse has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    MPulse supports the following languages:

    English

    MPulse supports the following devices:

    Android (Mobile), iPhone (Mobile)

    We do not have any information about what integrations MPulse has

    MPulse offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

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