MPulse

MPulse

CMMS for maintenance scheduling, tracking, & reporting

4.6/5 (144 reviews)

MPulse Overview

MPulse is a CMMS (computerized maintenance management system) designed for use by equipment and facilities maintenance companies, to assist with the scheduling, tracking, and reporting of maintenance. Four different editions of MPulse are available to suit the needs of different businesses, from the most basic, Bronze, which covers only equipment and buildings, up to the most advanced, Platinum, which can be used for all asset types, including equipment, buildings, rooms, grounds, and vehicles, and supports condition-based maintenance as standard.

MPulse automates the scheduling of preventative maintenance tasks, with the option to base maintenance intervals on the condition of assets or parts. Labor requirements can be estimated for preventative maintenance tasks, and maintenance can be scheduled for off hours through tracking equipment usage times. Work orders are automatically generated for scheduled tasks, and can also be received from any number of requesters, or entered manually. Maintenance requests can be approved, scheduled, and assigned to technicians for completion, with the option to automate approvals and assignments, and the ability to send customized automated confirmations to requesters, technicians, and managers. Repair times can be tracked to determine employee efficiency for specific tasks, and create organizational benchmarks.

A basic inventory management system is included in all editions of MPulse, enabling users to link items and their costs to specific assets or work orders, and track the consumption of parts. Advanced inventory control is included in the Gold and Platinum editions, allowing users to manage storage location, stocking levels, reorder points, and supplier information, with the ability to track multiple units of measurement for a single item.

Pricing

Starting from
US$3 500,00
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

MPulse Reviews

Overall rating
4.6/5
97% positive reviews
97
Excellent
43
Very good
2
Average
2
Poor
0
Terrible
Leslie D.

Excellent Vendor Relationship Helped Make MPulse Succeed for DISH!

Reviewed on 2016/03/24
Review Source: SoftwareAdvice

Pros

One of the best aspects of MPulse is working with their great team. The implementation with our company has been a challenge but the resources on the MPulse side have been indispensable in ensuring our issues were all addressed individually and that a solution was found. They have never acted as though our questions or issues were a burden and they have shown immense flexibility, honesty, and transparency in working with us at every stage. Because of their help, the MPulse software has successfully remained at DISH and we continue to find new ways to use it to benefit our business.

Cons

The built in reporting that MPulse offers has never been useful to our business. We actively export data out of MPulse into a separate data manipulation/reporting software in order to get the information we need out of MPulse. While MPulse does offer customized reports but they would have to be developed at an additional cost.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mohammad ajmal A.

MPULSE from overall perspective

Used Daily for 2+ years
Reviewed on 2016/06/19
Review Source: Capterra

It has been a good software overall. We have managed our assets pretty well using this software. The good side of it is that it is customizable however the bad side of it is that it is not very customizable.

Response from MPulse Maintenance Software

Mohammad, thanks for your review. You should be thrilled to hear that MPulse 8 will be available on September 1, 2016 for existing MPulse customers. This latest version of MPulse is available as a FREE upgrade to IESC and includes a new feature we call Advanced Customization, which includes easy drag-and-drop layout changes, tabbed or vertical page layouts, nested fields, and custom pop-up prompts, among other great features. We'll be reaching out to you soon to tell you more and to talk to you about upgrading to MPulse 8. Soon you'll be seeing much more about MPulse 8's great new features, including Any-Device Adaptive User Interface, Advanced Customization, and much, much more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Scott C.

We absolutely made the right choice. MPulse is the real deal.

Reviewed on 2015/12/04
Review Source: SoftwareAdvice

Pros

The customer service we receive from MPulse is second to none. We have a rather small maintenance department at our company, but that small team has a lot to keep track of. I had never used a CMMS system before so I had only a very basic understanding of what I would be doing on a day to day basis. After the first day of our implementation with MPulse our team knew we made the right decision. Our trainer demonstrated how powerful MPulse software is and showed us how to get the best results for our company. We were basically able to take it from there and start creating requests/work orders right away.

Cons

I think there is a great opportunity for MPulse to release an app that works the same way on all smart phones/tablets. There are pros/cons to accessing the full database vs accessing the mobile database on a smart phone. I find that our managers like using the full version on their smart phones, but the performance varies drastically from person to person simply because of the sheer number of different browsers/firmware versions/phone manufacturers. An app that could provide the full functionality of our database across all platforms would be very useful.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Len S.

A very comprehensive and complete CMMS

Used Daily for 2+ years
Reviewed on 2017/06/09
Review Source: SoftwareAdvice

An overall great CMMS. I research several before buying MPulse, and I'm very happy with our choice.

Pros

The software is very user friendly. It was easy to get it set up, customize and move between the different operations. Loading the employee information was quick and easy.

Cons

The initial training didn't really cover the pertinent information as it relates to our business. I would suggest they customize the training to the user's specific needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jason M.

Fletcher Academy INC

Reviewed on 2015/06/25
Review Source: SoftwareAdvice

Pros

Ability to tailor it to the needs of your business modify wording and change it to your preferences.

Cons

Unavoidable issues with web based programs - not a Mpulse problem just the fact that data having to travel over the country to servers there are multiple places and ways things can get slowed down. Hosted at your site gets rid of these problems but then makes your company responsible for a lot more headaches. We are not just a school we have businesses that support our school: Health food store, bakery, retirement center, Fitness center, Rental units commercial and residential, grounds and maintenance. We are able to track hours and create a history of what was done at all places in our campus.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

MPulse Pricing

Starting from
US$3 500,00
Pricing options
Free Trial
One Time License
Subscription
Value for money

Four editions of MPulse are available: Bronze, Silver, Gold, and Platinum.

Pricing information is available on inquiry.

MPulse Features

  • Access Control
  • Custom Fields
  • Customizable Reporting
  • Inventory Management
  • Inventory Tracking

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Data Import/Export
  • Document Storage
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for MPulse

Key features of MPulse

  • Access control
  • Asset lifecycle tracking
  • Asset security management
  • Asset status monitoring
  • Assignment management
  • Automated scheduling
  • Barcode printing
  • Barcode scanning
  • Barcode support
  • Calendar view
  • Charting
  • Condition-based maintenance
  • Condition-based maintenance
  • Consumption tracking
  • Cost center budgeting & tracking
  • Custom charts
  • Custom tabs and fields
  • Customizable graphical reporting
  • DataLink integration adapter
  • Drag & drop interface
  • Employee records
  • Global search navigation
  • Graphical data presentation
  • Graphical reporting
  • Hourly employee tracking
  • Inventory management
  • Key & lock management
  • Labor tracking
  • Maintenance advisor dashboard
  • Maintenance tracking
  • Media integration
  • Media integration
  • Preventative maintenance scheduling
  • Purchase order management
  • Purchase requisitions
  • Purchase requisitions/purchase orders
  • Request approval routing
  • Role-based access control
  • Scheduled reporting
  • Service request management
  • Status reporting
  • Task management
  • Task scheduling
  • Vendor management
  • Work order management

Benefits

  • Preventative maintenance tasks are automatically scheduled, based on part or asset condition, with work orders triggered automatically.

  • Work orders can be generated by requesters, or requests can be entered manually, and then be approved, scheduled, assigned, and managed, with the ability to automate approvals and assignments.

  • Automated confirmations for maintenance requests are customizable and can be sent to technicians, requesters, and managers.

  • Inventory items can be tracked, with consumption recorded, with the ability to link parts and their associated costs with assets and work orders.

  • Standard and custom reports, charts, and graphs can be produced, for status reporting, and summary or detailed reports of maintenance work.

  • MPulse FAQs

    Below are some frequently asked questions for MPulse.

    Q. What type of pricing plans does MPulse offer?

    MPulse offers the following pricing plans:

    Starting from: US$3 500,00

    Pricing model: One Time License, Subscription

    Free Trial: Not Available

    Four editions of MPulse are available: Bronze, Silver, Gold, and Platinum.

    Pricing information is available on inquiry.

    Q. What are the main features of MPulse?

    MPulse offers the following features:

    • Access control
    • Asset lifecycle tracking
    • Asset security management
    • Asset status monitoring
    • Assignment management
    • Automated scheduling
    • Barcode printing
    • Barcode scanning
    • Barcode support
    • Calendar view
    • Charting
    • Condition-based maintenance
    • Condition-based maintenance
    • Consumption tracking
    • Cost center budgeting & tracking
    • Custom charts
    • Custom tabs and fields
    • Customizable graphical reporting
    • DataLink integration adapter
    • Drag & drop interface
    • Employee records
    • Global search navigation
    • Graphical data presentation
    • Graphical reporting
    • Hourly employee tracking
    • Inventory management
    • Key & lock management
    • Labor tracking
    • Maintenance advisor dashboard
    • Maintenance tracking
    • Media integration
    • Media integration
    • Preventative maintenance scheduling
    • Purchase order management
    • Purchase requisitions
    • Purchase requisitions/purchase orders
    • Request approval routing
    • Role-based access control
    • Scheduled reporting
    • Service request management
    • Status reporting
    • Task management
    • Task scheduling
    • Vendor management
    • Work order management

    Q. Who are the typical users of MPulse?

    MPulse has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does MPulse support?

    MPulse supports the following languages:

    English

    Q. What type of pricing plans does MPulse offer?

    MPulse has the following pricing plans:

    One Time License, Subscription

    Q. Does MPulse support mobile devices?

    MPulse supports the following devices:

    iPhone

    Q. What other apps does MPulse integrate with?

    We do not have any information about what integrations MPulse has

    Q. What level of support does MPulse offer?

    MPulse offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials