baxus

Salon + spa software for small businesses

4,6 /5 (22 reviews) Write a Review!

baxus Overview

What is baxus?

baxus is a web-based spa and salon management solution designed specifically for single salon operators and small businesses. The solution allows users to book appointments, sell or market their services and generate reports to analyze various parameters. baxus offers a full knowledge base, webinars and user community for the quick resolution of any problems faced by users.

Users can create appointment slots and manage them in a virtual appointment book, where they have a consolidated view of all bookings. Users can schedule recurring or follow-up appointments by selecting dates and times on a drag and drop interface. Salon or spa owners can quickly access client history, nurture client relations, increase repeat bookings and maximize revenue with the help of baxus. The reporting functionality of the solution helps analyze sales, average client spend per visit, rebooking rates and room booking status.

Salons can further manage the services and products they offer by building a new service type, adding new services to their "menu", importing/exporting service lists, and more. The solution also helps to manage stock levels and organize suppliers.

People working with spas or salons can earn rewards by becoming a part of baxus reseller program. The solution offers a free trial for 30 days and is available on a subscription basis to users across multiple geographies.

baxus Overview

Pricing

Starting from
US$12,00

Pricing options

Free Trial
Subscription
Value for money

$3 per person per week
$0.05 per txt


baxus Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Manually apply discounts to invoices
Baxus login page
View and create salon services
Import product lists
baxus integrates with MailChimp
baxus video baxus video baxus screenshot: Manually apply discounts to invoices baxus screenshot: Baxus login page baxus screenshot: View and create salon services baxus screenshot: Import product lists baxus screenshot: baxus integrates with MailChimp

baxus Reviews

baxus Reviews

Overall rating
4,6
/
5
Excellent
15

Very good
5

Average
2

Poor
0

Terrible
0

Value for Money
4,8
Features
4,4
Ease of Use
4,7
Customer Support
4,8
91% recommended this app
Verified Reviewer

Simple to set up

I have found reports and general use functional and practical


Gillian M.

Amazing online diary

In all I am delighted with this service. Keep up the good work.


Tamara W.

Satified

im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)


Michelle P.

very happy client

I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly.
my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 .
I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.


Craig P.

Beat on the market


Verified Reviewer
Industry: Cosmetics
Company size: Self Employed

Simple to set up

Used Daily for 6-12 months
Reviewed on 2018/10/17
Review Source: Capterra

I have found reports and general use functional and practical

Pros

I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.

Cons

The separate phone number for the reminder text messages confuse customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gillian M.
Industry: Cosmetics
Company size: Self Employed

Amazing online diary

Used Daily for 2+ years
Reviewed on 2018/09/25
Review Source: Capterra

In all I am delighted with this service. Keep up the good work.

Pros

I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.

Cons

Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Tamara W.
Industry: Retail
Company size: Self Employed

Satified

Used Daily for 1-5 months
Reviewed on 2018/10/24
Review Source: Capterra

im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)

Pros

The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.

Cons

There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products.
immediate updates rather than waiting the 30mins.
make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Michelle P.
Industry: Consumer Services
Company size: 2-10 Employees

very happy client

Used Daily for 6-12 months
Reviewed on 2017/03/07
Review Source: Capterra

I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly.
my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 .
I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.

Pros

easy to use and its in the cloud so available 24/7

Cons

stock needs more reports and needs a "time Clock" for staff.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Craig P.
Industry: Hospitality
Company size: Self Employed

Beat on the market

Used Daily for 2+ years
Reviewed on 2018/09/25
Review Source: Capterra

Pros

I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.

Cons

Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 22 user ratings
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baxus Pricing

baxus Pricing

Starting from
US$12,00
Free Trial
Subscription
Value for money

$3 per person per week
$0.05 per txt

$3 per person per week
$0.05 per txt

Value for Money
4,8/5
Based on 22 user ratings
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baxus Features

baxus Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,4/5
Based on 22 user ratings
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Categories

Additional information for baxus

Additional information for baxus

Key features of baxus

  • Add suppliers
  • Book client appointments
  • Browse customer photos
  • Change booked room or equipment
  • Control who has access to key features
  • Create marketing and contact lists
  • Create product categories
  • Customised appointment reminders
  • Drag & drop functionality
  • Easy to use point of sale
  • Generate invoice
  • Generate sales reports
  • Import/export client list
  • MailChimp integration
  • Manage staff
  • Plan time for each client
  • Report on what's important to you
  • Room and equipment booking
  • Save client documents to their client card
  • Search for a client
  • Send beautiful, targeted emails with Mailchimp integration
  • Send email to clients
  • Set prices, stocktake, receive orders
  • Track your day's performance at a glance
  • View customer history

Benefits

● baxus allows users to schedule appointments with clients and send them reminder SMS messages as per their time zone.

● Users can book and un-book treatment rooms and equipment through baxus.

● The solution helps salons to create, send and track customized emails to all clients via an integration with MailChimp.

● Users can include customer photographs on client cards, which helps in recognizing repeat customers and offering personalized services once they arrive for their appointment.

● Users can generate invoices and manually apply discounts (by percentage or price) for recurring customers.

baxus FAQs

baxus FAQs

Below are some frequently asked questions for baxus.

Q. What type of pricing plans does baxus offer?

baxus offers the following pricing plans:

Starting from: US$12,00

Pricing model: Subscription

Free Trial: Available

$3 per person per week $0.05 per txt

Q. What are the main features of baxus?

baxus offers the following features:

  • Add suppliers
  • Book client appointments
  • Browse customer photos
  • Change booked room or equipment
  • Control who has access to key features
  • Create marketing and contact lists
  • Create product categories
  • Customised appointment reminders
  • Drag & drop functionality
  • Easy to use point of sale
  • Generate invoice
  • Generate sales reports
  • Import/export client list
  • MailChimp integration
  • Manage staff
  • Plan time for each client
  • Report on what's important to you
  • Room and equipment booking
  • Save client documents to their client card
  • Search for a client
  • Send beautiful, targeted emails with Mailchimp integration
  • Send email to clients
  • Set prices, stocktake, receive orders
  • Track your day's performance at a glance
  • View customer history

Q. Who are the typical users of baxus?

baxus has the following typical customers:

Small Business

Q. What languages does baxus support?

baxus supports the following languages:

English

Q. What type of pricing plans does baxus offer?

baxus has the following pricing plans:

Subscription

Q. Does baxus support mobile devices?

We do not have any information about what devices baxus supports

Q. What other apps does baxus integrate with?

baxus integrates with the following applications:

Mailchimp

Q. What level of support does baxus offer?

baxus offers the following support options:

Forum, Knowledge Base, FAQs, Online Support, Video Tutorials