baxus
About baxus
baxus is a web-based spa and salon management solution designed specifically for single salon operators and small businesses. The solution allows users to book appointments, sell or market their services and generate reports to analyze various parameters. baxus offers a full knowledge base, webinars and user community for the quick resolution of any problems faced by users.
Users can create appointment slots and manage them in a virtual appointment book, where they have a consolidated view of all bookings. Users can schedule recurring or follow-up appointments by selecting dates and times on a drag and drop interface. Salon or spa owners can quickly access client history, nurture client relations, increase repeat bookings and maximize revenue with the help of baxus. The reporting functionality of the solution helps analyze sales, average client spend per visit, rebooking rates and room booking status.
Salons can further manage the services and products they offer by building a new service type, adding new services to their "menu", importing/exporting service lists, and more. The solution also helps to manage stock levels and organize suppliers.
People working with spas or salons can earn rewards by becoming a part of baxus reseller program. The solution offers a free trial for 30 days and is available on a subscription basis to users across multiple geographies.
Key benefits of baxus
? baxus allows users to schedule appointments with clients and send them reminder SMS messages as per their time zone.
? Users can book and un-book treatment rooms and equipment through baxus.
? The solution helps salons to create, send and track customized emails to all clients via an integration with MailChimp.
? Users can include customer photographs on client cards, which helps in recognizing repeat customers and offering personalized services once they arrive for their appointment.
? Users can generate invoices and manually apply discounts (by percentage or price) for recurring customers.
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Reviews
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- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple to set up
Reviewed on 2018/10/17
I have found reports and general use functional and practical
I have found reports and general use functional and practical
Pros
I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
Cons
The separate phone number for the reminder text messages confuse customers.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing online diary
Reviewed on 2018/09/25
In all I am delighted with this service. Keep up the good work.
In all I am delighted with this service. Keep up the good work.
Pros
I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.
Cons
Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Satified
Reviewed on 2018/10/24
im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the...
im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)
Pros
The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.
Cons
There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products.
immediate updates rather than waiting the 30mins.
make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beat on the market
Reviewed on 2018/09/25
Pros
I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.
Cons
Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very happy client
Reviewed on 2017/03/07
I started with Baxus only 5 months ago and since joining up with them my sales are a lot more...
I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly.
my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 .
I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.
Pros
easy to use and its in the cloud so available 24/7
Cons
stock needs more reports and needs a "time Clock" for staff.
baxus FAQs
Below are some frequently asked questions for baxus.Q. What type of pricing plans does baxus offer?
baxus offers the following pricing plans:
- Starting from: NZ$8.00
- Free Trial: Available
$3 per person per week $0.05 per txt
Q. Who are the typical users of baxus?
baxus has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does baxus support?
baxus supports the following languages:
English
Q. Does baxus support mobile devices?
baxus supports the following devices:
Q. What other apps does baxus integrate with?
baxus integrates with the following applications:
Mailchimp
Q. What level of support does baxus offer?
baxus offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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