Dance and gymnastics studio management and administration4.6/5 (88 reviews)
The Studio Director is a web-based solution that was developed for dance and gymnastics studios to help streamline and organize administration and management tasks. Studio owners and managers can control and better understand their business, whether they have a dozen or a thousand students. The solution is also ideal for use in music, art, martial arts, yoga and fitness studios.
The Studio Director automates practically every aspect of the dance studio, including administrative tasks such as registration and enrollment, attendance tracking, instructor timesheets, student management, skill tracking, and more. The solution can be customized to provide the specific functions a business requires, including monitoring and reporting tools.
The Studio Director offers marketing campaign and communications features that enable users to send custom letters, emails, and text messages to a target audience or existing customers. Users can create class confirmation letters, invoices, statements, report cards, and pre-approved class lists that can be customized with the studio’s logo.
Using The Studio Director, customers can register online, view classes, enroll, modify their contact information, view their enrollment, view balances due, and even pay online. Automatic tuition and registration fee features will do the calculations and post charges automatically. The solution enables studios to offer almost any billing model including multi-class discounts, or a scaled tuition structure.
The Studio Director includes full search capabilities for finding data on classes and students, as well as family, and instructor information. Access to private data is secured by defining multiple roles that limit selected staff to enter or modify certain types of information.
I have worked in many corporate databases, and I have to say that I was pleasantly surprised when I started using The Studio Director. The dance studio I work for had already been using it for quite a few years when I became the studio manager. I was able to figure almost all of our daily functions in less than two days! The software is user-friendly, dynamic, and has great technical support! The staff are always friendly and prompt and have some kind of solution for most of our questions.
This software is dynamic! It lets us manager our studio store items and sales, our dance classes, seasons, and performances, our online client portal, our families, students, and communication methods - all in one program!
Setting up seasons can be a little complicated, depending on the various types of class set-ups we may want to offer - in the summer we have multiple 1-week camps, a 7-week session, grouped dance intensives, etc., and all require some real thought to make sure they are set-up correctly for the right dates, charges, and so they make sense to the client in their online registration portal. In addition, there is no good way to pick and choose clients to email out of a group - you can only email the whole group or an individual family, unless you can figure out which clients are which by their email address and delete them individually from the "to" line - which is near impossible!
Way more for our money, especially in the areas of customer service and access to reports. The recital planning features were extremely helpful and made good use of my time.
The recital planning features are in-depth and yet very user friendly. Their customer service folks never rush my questions and are always willing to walk me step by step through a new process. The number and types of reports are amazing...they have thought of everything we need before we even knew we needed it! Setting up seasons and classes is very user-friendly as well. But again, Studio Director's Customer Service sets them far above and apart from their competition. They are thorough, yes, but most of all, they are ACCESSIBLE!
1. There is NO good way to let our families know their account history. All of the option are confusing. The summary does not have enough info, the statements have too much info or too many lines of info that the families don't understand, and the other options are lacking as well. The way the account is set up in the portal is also confusing to many of our families.
2. We need to have more font/bolding/italicizing options for the class/event confirmations. Also, we need less automatic information put in and more access to putting in our own info. Our families were confused by the fact that their class time was in the chart, but their rehearsal time in the notes and at the top of the chart was overlooked because I couldn't make it stand out.
3. The family/EC information on the class rosters should not be centered; it makes them very difficult to read.
Studio Director has been an incredible program. It is easy to use and has helped us be organized. I am continually learning about features that the program includes that have saved me hours of work. I am impressed by the customer service and how quickly they respond to my questions. I also love that your customer service takes feedback and requests from me and other studios and is continually improving to better serve our needs.
It is easy to use and has helped me improve my communication with my families through emails (including automated emails), event confirmations, etc. I also love the many types of reports I can run and the incredible amounts of information available to me in so many formats.
I have recently incorporated welcome emails, new student emails, birthday emails, etc (drip campaigns). I would love an option to set up several new student drip campaigns. Specifically, I would like to be able to set up a different email to be automatically sent for each season to new enrollees. I have one set up currently, but have to manually send welcome emails to every other season.
It was the key to our growth from 1,200 to 4,500 +/-.
Very fast. Accessible by customers on PC or phone via app. Super search capability. Full accounting capability -- can support GAAP, tax, and custom reporting. Fits with QuickBooks. Support extremely responsive and new features appear every two or three months. Has many features competing programs don't have including elaborate skill tracking, inventory and event support. Price capped even with thousands of students in the system. Usage is highly customizable to speed registration work. Exhaustive standard reporting plus support can create custom reports. Most information can be exported to Excel. Can integrate with your web site, too, to show what's available. Useful for every member of the company and customers.
Can't consolidate accounts over several sites, so customers can end up enrolled in two or three places. Not as cheap as entry-level systems; this is the high end product for knowledgeable users. Doesn't allow API access to your data for customer reporting.
I like that improvements are made regularly and that functions keep improving. I get quick email responses from the customer support team.
The cost is the biggest hang up for me. It's difficult for a small non-profit to keep up with rising costs without losing data (by deleting students.) Many of my parents have a difficult time using SD from a mobile device and I get complaints about that regularly. I would love for SD to integrate with MailChimp. When we use the templates for newsletters, if we take a break and come back to it, the system kicks us out and we have to start all over, would love for that to be auto saved or a setting that allows more time (if my admin is waiting for an answer from me.) I'd love to preschedule emails to go out at a later date as well as the ability to schedule credits to be used at a later date. A more efficient way to schedule private lessons through the software. An easy way to add teachers to emails that are sent out. Customizable evaluations for the teachers to fill out and email to students.
Contact OnVision Solutions for pricing details.
Users can plan, track, and order costumes, as well as manage events and recitals with The Studio Director's costume and recital management features.
The Studio Director displays real-time class availability that is visible to all staff and customers, showing which classes are already full, and which have spots available.
The Studio Director sends out alerts and automatic email notifications to let managers and customers know if a spot has opened up for a waitlisted class.
Users can create invoices, statements, report cards, and class confirmation letters with custom branding including the studio's logo.
The Studio Director offers monitoring tools and reports that give studio owners detailed visibility into the business' performance.
Below are some frequently asked questions for The Studio Director.
The Studio Director offers the following pricing plans:
Starting from: US$39,00/month
Pricing model: Subscription
Free Trial: Available
Contact OnVision Solutions for pricing details.
The Studio Director offers the following features:
The Studio Director has the following typical customers:
Mid Size Business, Small Business
The Studio Director supports the following languages:
The Studio Director has the following pricing plans:
The Studio Director supports the following devices:
The Studio Director integrates with the following applications:
The Studio Director offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support