SKULabs

No more staff picking errors. The amount of $ this software saves is amazing. No more having to pay for customer return postage for incorrect item sent. Customers are happier. We are happier. The software pays for its self if you consider its zero error tollarance and what would otherwise have to be spent on returns.

It doesn't connect to vend the pos software we use or tower systems pos software. We would like it to have better functionaluty and connectivity here for inventory control.

It connects to lots of marketplaces. Once you understand how the software works, it works pretty well about 90-95 percent of the time. I have found it was a software written by software engineers (of course) that probably have never run a store before. But over, it is okay. Have not found a better alternative yet

The product search is horrible. It is an exact word search. If you don't put it in exactly, you won't find your product. I only have a few hundred products. I can't imagine what it would be like if you had thousands. There are lots of little things about this software that if you don't get right then it won't work at all. It is a must to pay them to set it up since it is most certainly not a plug and play type situation. So I compared this one to my last one like this: My last inventory control solution was like a teenager. You have to keep you eye on them since stupid things can happen, but for the most part they do okay just leaving them alone and letting them do their thing. Skulabs is like an infant child: You have to watch it constantly as problems will popup consistently and you have to solve them or else bad things can happen.

The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers.

The landing page makes it seem like they have a full suite of functionality. In reality, they *some* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website.

We like skulabs because it integrates very well with Big Commerce. Being able to load our inventory at a SKU level and build kits has streamlined my inventory mgt process. We have very few skus, but sell those skus packaged in quite a few different kits, but I always see with one click inventory on base skus.

>Wish for had a few more choices on shipping vendors.
>Wish for the ability to have POS orders come through as Waiting to Ship

SKuLabs has been very functional for us in making our inventory management easier utilizing the 'warehouse' feature for two warehouses. It's helped us know our current inventory, update and order items. It's been EXTREMELY helpful. The inventory updates are relatively quick, so it's nice to have the site match the inventory. Customer Service has been responsive, but only on chat.

The shipping feature cant be utilized because it prints the products on the outside of the label. It would be nice if that would changed. We have products we sell individually that are also part of a kit, where the parts are in two warehouses. We can't seem to figure out how to create these kits and the chat help hasn't been helpful. Sometimes a human voice to guide through processes would be significantly helpful. The barcodes also don't work where we can print from SKUlabs. We purchased 4 different label printers assuming it was the printer and customer service basically said, it is what it is, it won't work. That's been a downside in needing to print thousands of labels routinely.