RenegadeWorks

Reputation management and referral marketing software

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RenegadeWorks Overview

What is RenegadeWorks?

RenegadeWorks is a cloud-based solution for customer feedback collection, reputation management, and referral marketing which enables users to: gather customer feedback; aggregate customer reviews from over 100 sites; showcase positive reviews on their website; Twitter, or Facebook page; incentivize customers to refer their family and friends; and more.

RenegadeWorks sends feedback requests to customers by email or text message, asking them whether or not they would recommend the business, with three possible answers - yes, maybe, or no. Satisfied customers, who would recommend the business, are automatically invited to leave a review, on Google, or another review site. Neutral customers are encouraged to connect with the business on social media, and dissatisfied customers are instantly asked to give detailed feedback on their experience, giving users actionable feedback and an opportunity to improve the customer’s opinion before they leave a negative review. RenegadeWorks also captures and collates reviews from more than 100 review sites, from large, general sites including Google, Facebook, Yelp, and TripAdvisor, to smaller, more specialized sites across a range of industries. Users can embed a widget in their website to automatically display 4 and 5 star reviews recently left by customers.

RenegadeWorks also sends referral requests to customers via email, inviting them to refer their family and friends in return for a reward, such as entry into a competition. Reward details are sent when 3 or more contacts are referred, and RenegadeWorks automatically sends contact invitations to these new referrals. All referrals are saved to the contact dashboard in RenegadeWorks, and can be exported by users for follow-up.

RenegadeWorks Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription

Individual quotes are available on request.


RenegadeWorks Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Users can track their customers' review trends through RenegadeWorks
Referrals' contact details are automatically saved to the RenegadeWorks dashboard
RenegadeWorks automatically sends feedback requests to customers by email or SMS
Customers are asked to rate whether they would recommend the business to their friends and family
Neutral customers are encouraged to connect with the company on social media
Satisfied customers are asked to leave a positive review on Google, or another review site
RenegadeWorks also sends emails to customers inviting them to refer their family and friends for a reward
Negative customers are invited to give detailed feedback on their experience
RenegadeWorks screenshot: Users can track their customers' review trends through RenegadeWorks RenegadeWorks screenshot: Referrals' contact details are automatically saved to the RenegadeWorks dashboard RenegadeWorks screenshot: RenegadeWorks automatically sends feedback requests to customers by email or SMS RenegadeWorks screenshot: Customers are asked to rate whether they would recommend the business to their friends and family RenegadeWorks screenshot: Neutral customers are encouraged to connect with the company on social media RenegadeWorks screenshot: Satisfied customers are asked to leave a positive review on Google, or another review site RenegadeWorks screenshot: RenegadeWorks also sends emails to customers inviting them to refer their family and friends for a reward RenegadeWorks screenshot: Negative customers are invited to give detailed feedback on their experience
User recommendation
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RenegadeWorks Pricing

RenegadeWorks Pricing

Starting from
N/A
Free Trial
Subscription

Individual quotes are available on request.

Individual quotes are available on request.

Value for Money
0/5
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RenegadeWorks Features

RenegadeWorks Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
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Categories

Additional information for RenegadeWorks

Additional information for RenegadeWorks

Key features of RenegadeWorks

  • Automated feedback requests
  • Automated referral requests
  • Automatic notifications
  • Campaign scheduling
  • Customer feedback collection
  • Email templates
  • Positive review promotion widget
  • Promotions and special offers
  • Referral incentives
  • Referral marketing
  • Reputation management
  • Review aggregation
  • Reviews management
  • Trend monitoring

Benefits

  • Customers are sent feedback requests by email or SMS, and based on their response are directed to different actions - satisfied customers are encouraged to leave reviews, neutral customers are invited to connect with the business through social media, and dissatisfied customers are asked to provide detailed feedback.

  • Reviews are captured from over 100 sites, including general review sites such as Google, Facebook, Yelp, and TripAdvisor, as well as more specialized sites.

  • Positive reviews can be posted to Twitter and Facebook, or showcased on business websites using the review stream widget.

  • Customers are incentivized to refer contacts, with incentives provided once 3 or more contacts are referred, and email invitations sent out to new contacts.

  • Users can export all referral contact information, allowing for follow-ups.

  • RenegadeWorks FAQs

    RenegadeWorks FAQs

    Below are some frequently asked questions for RenegadeWorks.

    Q. What type of pricing plans does RenegadeWorks offer?

    RenegadeWorks offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Individual quotes are available on request.

    Q. What are the main features of RenegadeWorks?

    RenegadeWorks offers the following features:

    • Automated feedback requests
    • Automated referral requests
    • Automatic notifications
    • Campaign scheduling
    • Customer feedback collection
    • Email templates
    • Positive review promotion widget
    • Promotions and special offers
    • Referral incentives
    • Referral marketing
    • Reputation management
    • Review aggregation
    • Reviews management
    • Trend monitoring

    Q. Who are the typical users of RenegadeWorks?

    RenegadeWorks has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does RenegadeWorks support?

    RenegadeWorks supports the following languages:

    English

    Q. What type of pricing plans does RenegadeWorks offer?

    RenegadeWorks has the following pricing plans:

    Subscription

    Q. Does RenegadeWorks support mobile devices?

    We do not have any information about what devices RenegadeWorks supports

    Q. What other apps does RenegadeWorks integrate with?

    RenegadeWorks integrates with the following applications:

    Zapier

    Q. What level of support does RenegadeWorks offer?

    RenegadeWorks offers the following support options:

    Online Support