MinistryTracker

MinistryTracker

Church management system

4.4/5 (151 reviews)

MinistryTracker Overview

Ministry Tracker is an online church management solution designed to help you spend more time on ministry and less time on administration.

Ministry Tracker's web-based solution helps church leaders record member information and communicate event details to church members. Ministry Tracker provides multi-channel communication allowing church leaders to communicate with their members via phone, SMS or email. The online member portal provides complete details about member information, their donation history and notification for upcoming events at church. Members can also make online donations directly from their personal portals through checking, bank accounts or credit cards and can also generate tax receipts for them.

Ministry Tracker facilitates organizing social gatherings and events. The solution offers an intuitive web-calendar to display entire bookings for the coming week, month or quarter. Church management can design standard user-friendly sign-in for their events and share the registration links with their members via email or social media pages. The live attendance tracking feature captures members attendance through any internet enabled smart device. The solution also provides child check-in & check-out feature for children’s programs such as Sunday School. Event planners can print name tags and security tags for children using standard Dymo LabelWriter printers.

Ministry Tracker also helps church leadership in managing resources and assigning duties to volunteers for upcoming events. Users can check the availability of their resources using an interactive volunteer calendar and schedule resources accordingly. Other features include finance management, budget planning, pledge management, reporting and generating tax receipts, among others.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

MinistryTracker Reviews

Overall rating
4.4/5
91% positive reviews
76
Excellent
62
Very good
10
Average
3
Poor
0
Terrible
Scott S.

Ministry Tracker customer review

Used Daily for 2+ years
Reviewed on 2017/01/23
Review Source: Capterra

We have been customers for Ministry Tracker for the past 8 years. Our experience with Ministry Tracker has been very good. Their customer support response time is very quick and they have always tried to help us resolve our issues. This software has been a valuable tool for our church and we regard Ministry Tracker as a partner in our local church ministry success.

Pros

Comprehensive features. Accessibility from any internet connected machine. The software works well when we use it correctly and consistently. We have more staff understanding and regularly using this database software than any other database software we have owned due to ease of use.

Cons

There are some advanced features that haven't been ironed out just yet. We find little things here and there that we need the software to do that it doesn't do. The Ministry Tracker engineering team is always working to update the software code - so we hope to see some of these additional features added in the future...

Response from Phipps Custom Solutions

Thanks for the review Scott. It has been a pleasure working with you and we always appreciate your ideas for improvement. We look forward to growing with you in the future to make your church and our software work together as best they can.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bob P.

Best software I've found for youth ministry application

Used Daily for 1+ year
Reviewed on 2017/01/17
Review Source: Capterra

Overall I love MinistryTracker. I have been a user since the fall of 2015 and find the database is easy to build, organize, and maintain, the attendance and contact tracking functions are excellent. The group text and email functions are great and allow scheduling of messages for later delivery. The report generator is very useful, but I do wish I could layout some templates with totals for repeated use rather than just list view data. The event scheduling and registration management functionality are the primary reason I selected MinistryTracker, these have proven very useful and user friendly. I am a youth pastor and for my purposes this is the best software I've found for managing a youth ministry. The phone app lets me carry contact data with me, locate addresses, and record meetings and notes on the go. There are several useful tools that I use daily and our church is actively evaluating adding areas to convert the whole church to MinistryTracker. Also want to add that the MinistryTracker is staff very accessible and helpful.

Pros

Mobile app, individual attendance tracking, & event registration

Cons

There are functional nuances I would like to see addressed in a future upgrade, but no deal breakers here.

Response from Phipps Custom Solutions

Thanks for your review Bob. We do have basic accounting features. Please click on the Financial Tab to view the ability to track income (gifts), expenses, create a budget, track pledge drives, print and send end of year tax statements and more. The Financial piece is a big part of MinistryTracker and we're sorry you haven't know about it. It's included with your existing subscription at no added cost. Please contact us at [email protected] and we'll be happy to train you in using the Financial tools so your whole church can jump on board.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Diana S.

Budget Friendly Database

Used Daily for 2+ years
Reviewed on 2017/01/17
Review Source: Capterra

Ministry Tracker is not the fanciest member database out there, but it has good value. The yearly cost is very budget friendly and provides a solid product. I love that you can upload member photos into the profile- really helps staff and leaders learn student names. The birthday list on the dashboard is great and helps me stay on top of sending out birthday cards. Advanced search and smart groups are helpful tools and though they take thought to get the results you are looking for- it it helpful for planning. Their help menu isn't the most comprehensive, but provides the information needed to understand what each feature does.

Pros

Easy to find the information you want on Administrative portal. Ability to do detailed searches through Advanced Search and download results into Excel. Birthday list on dashboard. Pictures attached to profiles. Church option- we recently opened a second campus and were worried about how to make a note of which campus students attended, thankfully there was already a feature we could use.

Cons

Advanced search can be tricky- there are so many search terms that you have to be specific so you can get the correct results- although I would admit some of the problems are due to database management on my end and not using all the features correctly - like roles.

Response from Phipps Custom Solutions

Thanks for the feedback Diana.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Wilford D.

Great product...excellent database tool!

Used Daily for 2+ years
Reviewed on 2017/01/23
Review Source: Capterra

I opened this tool up for my ministry in 2011. I wanted to make sure we could track both physical and spiritual records of all the people who come through our various programs, as well as send update correspondence to the sponsors, partners, and donors who support us. I can say that our staff has greatly appreciated the ease of use of this console, and we definitely seek to expand the use of MinistryTracker to fit all of our ministerial needs.

Pros

Ease of use, breadth of features. Number of categories to organize different data entries.

Cons

The limits on attachments in the "Communications" tab. Most software allows you to send at least double what MinistryTracker's limits are.

Response from Phipps Custom Solutions

Thanks for the review Wilford. We've never had a request for sending more than 5 attachments with an email, but we're certainly open to adding more if there is a need. When you run into things like that please email us at [email protected] so we can add it to our to-do list. The more people that request a feature that higher priority it gets.

Please contact us at [email protected] so we can explain some of the new email features. Whitelisting is no longer necessary and getting someone removed from the Blacklist is as easy as one click from their profile. All our email must adhere to the CAN-SPAM act and there are some rules that sometimes create a bit of work. But we hope we've got it simplified as easy as possible, so let us give you a quick run through to make sure you know about all the new features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Brian B.

Great Customer Service on a very Good Product

Used Daily for 2+ years
Reviewed on 2017/01/16
Review Source: Capterra

We have been with Ministry Tracker for many years, even before they were called Ministry Tracker and started out as Youth Tracker. From the on set, their service was top notch for all things youth ministry. We use it to record our events, email parents, track attendance, record contacts with students, email leaders, and maintain our database for our ministries. Any time we have had an issue or suggestions of something we thought would be helpful, the customer service has responded quickly and were helpful. Their service is great and their product does exactly what we need it to. You can't ask for any more than that. The only reason I didn't give it five stars across the board was because why have too much for what we use it for. Because of that, it takes a few clicks to get to where we need to go. That was a growing pain for us once they transitioned to Ministry Tracker instead of Youth Tracker. But again, it's well worth your money, even if you use it only for one small part of its capabilities like we do.

Pros

It's ability to have all of our data in one spot and communicate with different groups of people easily.

Cons

We don't use all of it's functions within our church as we use it solely for youth ministry. As a result, we need to have two clicks to get where we need to go often, specifically in updating individuals information.

Response from Phipps Custom Solutions

Thanks for the feedback Brian. We hope to see your full church moving to MinistryTracker.com soon. As the #1 Most Affordable Church Management System and all the other great qualities you shared -- we are a perfect fit for your full church too.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

MinistryTracker Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

$44.99 per month. Save even more with an annual subscription for as little as $37.41/month.

MinistryTracker Features

  • Access Control
  • Activity Tracking
  • Attendance Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Communication Management
  • Credit Card Processing
  • Customizable Branding
  • Email Integration
  • Third Party Integration

Additional information for MinistryTracker

Key features of MinistryTracker

  • Access reports quickly
  • Accounting management
  • Attendance management
  • Central database for membership management
  • Data synchronization
  • Database access
  • Event & calendar management
  • Goal setting / tracking
  • Important date tracking
  • Instant statistics
  • Link Facebook profiles
  • Member groups
  • Mobile site to take attendance
  • Online payments/Giving
  • Phone call, SMS & email communication
  • Registration management
  • Resources & volunteer scheduling
  • Role selection
  • SSL encryption & real-time backups
  • Volunteer assignment management

Benefits

• Ministry Tracker is an online subscription designed to help you manage your church so you can spend more time on ministry and less time on administration.

• Ministry Tracker's centralized member and family contact database helps you stay connected with your members for important updates and events.

• The live dashboard offers insight on actions scheduled for the day and provides easy navigation to other services offered by the solution.

• Ministry Tracker records your members' giving and pledges in a single system.

• Church leaders have the option to communicate with their members and staff via phone calls, text messages, and emails.

MinistryTracker FAQs

Below are some frequently asked questions for MinistryTracker.

Q. What type of pricing plans does MinistryTracker offer?

MinistryTracker offers the following pricing plans:

Starting from: US$45,00/month

Pricing model: Subscription

Free Trial: Available

$44.99 per month. Save even more with an annual subscription for as little as $37.41/month.

Q. What are the main features of MinistryTracker?

MinistryTracker offers the following features:

  • Access reports quickly
  • Accounting management
  • Attendance management
  • Central database for membership management
  • Data synchronization
  • Database access
  • Event & calendar management
  • Goal setting / tracking
  • Important date tracking
  • Instant statistics
  • Link Facebook profiles
  • Member groups
  • Mobile site to take attendance
  • Online payments/Giving
  • Phone call, SMS & email communication
  • Registration management
  • Resources & volunteer scheduling
  • Role selection
  • SSL encryption & real-time backups
  • Volunteer assignment management

Q. Who are the typical users of MinistryTracker?

MinistryTracker has the following typical customers:

Non Profit

Q. What languages does MinistryTracker support?

MinistryTracker supports the following languages:

English

Q. What type of pricing plans does MinistryTracker offer?

MinistryTracker has the following pricing plans:

Subscription

Q. Does MinistryTracker support mobile devices?

We do not have any information about what devices MinistryTracker supports

Q. What other apps does MinistryTracker integrate with?

We do not have any information about what integrations MinistryTracker has

Q. What level of support does MinistryTracker offer?

MinistryTracker offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials