MinistryTracker

Church management system

4,4 /5 (148 reviews) Write a Review!

MinistryTracker Overview

What is MinistryTracker?

Ministry Tracker is an online church management solution designed to help you spend more time on ministry and less time on administration.

Ministry Tracker's web-based solution helps church leaders record member information and communicate event details to church members. Ministry Tracker provides multi-channel communication allowing church leaders to communicate with their members via phone, SMS or email. The online member portal provides complete details about member information, their donation history and notification for upcoming events at church. Members can also make online donations directly from their personal portals through checking, bank accounts or credit cards and can also generate tax receipts for them.

Ministry Tracker facilitates organizing social gatherings and events. The solution offers an intuitive web-calendar to display entire bookings for the coming week, month or quarter. Church management can design standard user-friendly sign-in for their events and share the registration links with their members via email or social media pages. The live attendance tracking feature captures members attendance through any internet enabled smart device. The solution also provides child check-in & check-out feature for children’s programs such as Sunday School. Event planners can print name tags and security tags for children using standard Dymo LabelWriter printers.

Ministry Tracker also helps church leadership in managing resources and assigning duties to volunteers for upcoming events. Users can check the availability of their resources using an interactive volunteer calendar and schedule resources accordingly. Other features include finance management, budget planning, pledge management, reporting and generating tax receipts, among others.

MinistryTracker Overview

Pricing

Starting from
US$44,99/month

Pricing options

Free Trial
Subscription
Value for money

$44.99 per month. Save even more with an annual subscription for as little as $37.41/month.


MinistryTracker Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Create a Smart Group that dynamically updates as new people join your church
Generate your own reports, or use these popular reports
Check-ins for Sunday mornings and events are simple for everyone
Gifts are easy to enter and easy to track
MinistryTracker video MinistryTracker screenshot: Create a Smart Group that dynamically updates as new people join your church MinistryTracker screenshot: Generate your own reports, or use these popular reports MinistryTracker screenshot: Check-ins for Sunday mornings and events are simple for everyone MinistryTracker screenshot: Gifts are easy to enter and easy to track

MinistryTracker Reviews

MinistryTracker Reviews

Overall rating
4,4
/
5
Excellent
74

Very good
61

Average
10

Poor
3

Terrible
0

Value for Money
4,5
Features
4,1
Ease of Use
4
Customer Support
4,6
91% recommended this app
Jay W.

Great CCM

Wonderful. I have had to call their customer support too from time to time and they have always rectified the situation quickly and easily. They also are very open to improvements.


Sean U.

One stop shop for Church Management Software

Great customer service and very user friendly. It does everything you need it to and more!


Boo M.

Thinking About Changing software companies

This software does not do what we need it to do in our church office. We can't get the financial reports we need. When we asked for the reports we needed we never heard back from Ministry Tracker. Posting contributions is awkward and if you post to the wrong account there is no way to do a bulk correction. The membership section does not interface well with the contribution section and we had to do many end of year reports by hand.

Ministry Tracker doesn't let me track the things I need for my end of year membership reports in any easy way. If something were to happen to me, I don't think anyone else would be able to locate the information without a lot of effort. It is very frustrating. We will be switching software soon for the church office.

I will say that our youth director is very happy with the software but she doesn't track the things we do.


Scott S.

Ministry Tracker customer review

We have been customers for Ministry Tracker for the past 8 years. Our experience with Ministry Tracker has been very good. Their customer support response time is very quick and they have always tried to help us resolve our issues. This software has been a valuable tool for our church and we regard Ministry Tracker as a partner in our local church ministry success.


Josh S.

A must have when in ministry to communicate, organize, and collect your peoples information

Ministry Tracker gives me the freedom of having all the information and tools I need to communicate and organize the church body without it being an impossible task.


Jay W.
Industry: Religious Institutions
Company size: 11-50 Employees

Great CCM

Used Daily for 2+ years
Reviewed on 2018/08/21
Review Source: Capterra

Wonderful. I have had to call their customer support too from time to time and they have always rectified the situation quickly and easily. They also are very open to improvements.

Pros

I love that MinistryTracker is web based and easy to access. We use it every week to lo attendance at our weekly events and to log service hours for fundraisers and service events. We use it to text out updates to our kids and parents and it helps us track changes in addresses or phone numbers as the families can log themselves in and change it.

Cons

Their mobile platform leaves a bit to be desired. We love the ability to text our youth but when they reply, it is a bit of a feat to try to log in and text them back an answer. I usually just text from my personal number cause it is so much easier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sean U.
Industry: Religious Institutions
Company size: 2-10 Employees

One stop shop for Church Management Software

Used Daily for 6-12 months
Reviewed on 2020/03/18
Review Source: Capterra

Great customer service and very user friendly. It does everything you need it to and more!

Pros

Managing a church is no easy business ...that is unless youre working with Ministry Tracker. Easy scheduling, offering management, and child check in.

Cons

While Ministry Tracker is affordable, I believe its high time systems like this become open source and free.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Boo M.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Thinking About Changing software companies

Used Daily for 1+ year
Reviewed on 2017/01/17
Review Source: Capterra

This software does not do what we need it to do in our church office. We can't get the financial reports we need. When we asked for the reports we needed we never heard back from Ministry Tracker. Posting contributions is awkward and if you post to the wrong account there is no way to do a bulk correction. The membership section does not interface well with the contribution section and we had to do many end of year reports by hand.

Ministry Tracker doesn't let me track the things I need for my end of year membership reports in any easy way. If something were to happen to me, I don't think anyone else would be able to locate the information without a lot of effort. It is very frustrating. We will be switching software soon for the church office.

I will say that our youth director is very happy with the software but she doesn't track the things we do.

Pros

Susan who helps with training. I liked that it was web based.

Cons

It has too many layers. Can't edit family info from the member screen. Reports are poor for regular church office use.

Response from Phipps Custom Solutions

Boo,

It's unfortunate to hear this after we've worked so closely with you since August of 2015. We've modified several reports (tax statements) based on your suggestions for improvement and there are no outstanding financial reports that you have a ticket on. You have asked for a report on birth day and month only (without the year) which is in the works but no other outstanding requests.

There was certainly some learning in how to track the "cash" that you wanted to track and various other parts of the system. We felt certainly that we had a good relationship and partnership and we all know you personally when you call. It's unfortunate that you haven't expressed your feelings earlier.

In most emails you praise our support team including, "Thank you so much!!!" and "it was so nice to speak with someone could explain things to me in such a clear and concise matter."

Please contact us at [email protected] with any other issues you are experiencing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Scott S.
Industry: Religious Institutions
Company size: 11-50 Employees

Ministry Tracker customer review

Used Daily for 2+ years
Reviewed on 2017/01/23
Review Source: Capterra

We have been customers for Ministry Tracker for the past 8 years. Our experience with Ministry Tracker has been very good. Their customer support response time is very quick and they have always tried to help us resolve our issues. This software has been a valuable tool for our church and we regard Ministry Tracker as a partner in our local church ministry success.

Pros

Comprehensive features. Accessibility from any internet connected machine. The software works well when we use it correctly and consistently. We have more staff understanding and regularly using this database software than any other database software we have owned due to ease of use.

Cons

There are some advanced features that haven't been ironed out just yet. We find little things here and there that we need the software to do that it doesn't do. The Ministry Tracker engineering team is always working to update the software code - so we hope to see some of these additional features added in the future...

Response from Phipps Custom Solutions

Thanks for the review Scott. It has been a pleasure working with you and we always appreciate your ideas for improvement. We look forward to growing with you in the future to make your church and our software work together as best they can.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Josh S.
Industry: Religious Institutions
Company size: 11-50 Employees

A must have when in ministry to communicate, organize, and collect your peoples information

Used Daily for 1+ year
Reviewed on 2019/02/01
Review Source: Capterra

Ministry Tracker gives me the freedom of having all the information and tools I need to communicate and organize the church body without it being an impossible task.

Pros

Being a Communications Minister, Ministry Tracker has allowed me to stay on top of the never stopping flow of contact info, attendance, and communication that must happen to stay connected.

Pros:
-Detailed members contact info
-Allowance of self maintenance
-Easily communicate through email, text, or phone strait from the service
- An easy check-in system for the children's ministry to keep things safe.
- Even includes financial information if desired
-so much more

Cons

The biggest con is just how overwhelming it can seem to get started with it. There is so much it can do it can be hard to know where to start to get full use out of this service.

Response from Faithlife Corporation

Thank you for the feedback Josh. We are aware of similar feedback where our system has so many positive features that it can sometimes feel a bit overwhelming. I'm happy to let you know that we now have a dedicated team of customer success representatives whose job it is to get to know your church and how you work, then begin to introduce you to various parts of the system that can best meet your needs. These success folks were created specifically to address the onboarding process. Their services are free and they're ready and willing to help if you have any further questions about how best to use Ministry Tracker in your ministry. Feel free to reach them at [email protected] or 1-888-634-2038. God Bless!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,5/10
Based on 148 user ratings
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MinistryTracker Pricing

MinistryTracker Pricing

Starting from
US$44,99/month
Free Trial
Subscription
Value for money

$44.99 per month. Save even more with an annual subscription for as little as $37.41/month.

$44.99 per month. Save even more with an annual subscription for as little as $37.41/month.

Value for Money
4,5/5
Based on 148 user ratings
Compare value for money rating with alternatives
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MinistryTracker Features

MinistryTracker Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,1/5
Based on 148 user ratings
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Categories

Additional information for MinistryTracker

Additional information for MinistryTracker

Key features of MinistryTracker

  • Access reports quickly
  • Accounting management
  • Attendance management
  • Central database for membership management
  • Data synchronization
  • Database access
  • Event & calendar management
  • Goal setting / tracking
  • Important date tracking
  • Instant statistics
  • Link Facebook profiles
  • Member groups
  • Mobile site to take attendance
  • Online payments/Giving
  • Phone call, SMS & email communication
  • Registration management
  • Resources & volunteer scheduling
  • Role selection
  • SSL encryption & real-time backups
  • Volunteer assignment management

Benefits

• Ministry Tracker is an online subscription designed to help you manage your church so you can spend more time on ministry and less time on administration.

• Ministry Tracker's centralized member and family contact database helps you stay connected with your members for important updates and events.

• The live dashboard offers insight on actions scheduled for the day and provides easy navigation to other services offered by the solution.

• Ministry Tracker records your members' giving and pledges in a single system.

• Church leaders have the option to communicate with their members and staff via phone calls, text messages, and emails.

MinistryTracker FAQs

MinistryTracker FAQs

Below are some frequently asked questions for MinistryTracker.

Q. What type of pricing plans does MinistryTracker offer?

MinistryTracker offers the following pricing plans:

Starting from: US$44,99/month

Pricing model: Subscription

Free Trial: Available

$44.99 per month. Save even more with an annual subscription for as little as $37.41/month.

Q. What are the main features of MinistryTracker?

MinistryTracker offers the following features:

  • Access reports quickly
  • Accounting management
  • Attendance management
  • Central database for membership management
  • Data synchronization
  • Database access
  • Event & calendar management
  • Goal setting / tracking
  • Important date tracking
  • Instant statistics
  • Link Facebook profiles
  • Member groups
  • Mobile site to take attendance
  • Online payments/Giving
  • Phone call, SMS & email communication
  • Registration management
  • Resources & volunteer scheduling
  • Role selection
  • SSL encryption & real-time backups
  • Volunteer assignment management

Q. Who are the typical users of MinistryTracker?

MinistryTracker has the following typical customers:

Non Profit

Q. What languages does MinistryTracker support?

MinistryTracker supports the following languages:

English

Q. What type of pricing plans does MinistryTracker offer?

MinistryTracker has the following pricing plans:

Subscription

Q. Does MinistryTracker support mobile devices?

We do not have any information about what devices MinistryTracker supports

Q. What other apps does MinistryTracker integrate with?

We do not have any information about what integrations MinistryTracker has

Q. What level of support does MinistryTracker offer?

MinistryTracker offers the following support options:

Video Tutorials, FAQs, Online Support, Phone Support