About Spoke

Spoke, by Unboxed Technology, is a modern, innovative LMS built for mid-sized and enterprise organizations that gets used 4X more than other leading learning management systems.

With a unique combination of blended and social learning, built-in communication tools, and real-world gamification, Spoke has everything you need to bridge the gap between formal and informal learning. Companies like Comcast, Berkshire Hathaway, and Tupperware have seen training completion rates increase by 5X or more by using Spoke.

And no great LMS is complete without great support and training content. At Unboxed, we’re more than an LMS provider, we create training and technology for the modern learner. Our unique combination of learning strategy, custom-built training content, and innovative technology allows us to be your complete training partner.

Pricing starting from:

US$399,00/month

  • Free Trial
  • Subscription

Key benefits of Spoke

Simple User Interface and Admin Portal


  • With a simple-to-use admin interface, Spoke makes it easy to create a personalized experience for each of your learners. Upload and manage everything in Spoke using step-by-step wizards, checkboxes, and drag-and-drop functionality.
  • Powerful Reporting


  • Spoke’s powerful reporting engine helps you measure what matters. With real-time interactive dashboards, intuitive user transcripts, reporting APIs, and optional business intelligence reports you’ll have access to the most valuable training metrics.
  • Seamless Integrations


  • Get the most out of Spoke by easily connecting all the tools you use every day. From your HRIS to your CRM and others, you can seamlessly integrate using Spoke’s open APIs and Single Sign-on capabilities and ensure safe and secure access to all your data within one unified platform.
  • Real-Human Support


  • We’ll partner with you to get up and running, but our support doesn’t stop there. With over 1-million courses launched and years of experience partnering with Fortune 500 brands, our Spoke Support team is here to make your life easier.
  • Competitive Pricing


  • With competitive pricing options, Spoke helps lower your training costs. We can even help you affordably transition out of your current contract.
  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia

    Supported Languages

    Chinese (Simplified), English, French, German, Italian and 4 others, Japanese, Portuguese, Russian, Spanish

    Pricing starting from:

    US$399,00/month

    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Spoke: 63

    • AICC Compliance
    • API
    • Access Control
    • Active Directory Integration
    • Activity Dashboard
    • Ad hoc Reporting
    • Administrative Reporting
    • Asynchronous Learning
    • Automatic Backup
    • Automatic Notifications
    • Blended Learning
    • Business Intelligence
    • CRM Integration
    • Certificate Management
    • Certification Management
    • Certification Tracking
    • Class Scheduling
    • Click Tracking
    • Communication Management
    • Content Library
    • Content Management
    • Content Repository
    • Custom Fields
    • Customizable Branding
    • Customizable Categories
    • Customizable Reporting
    • Data Import
    • Data Import/Export
    • Drag & Drop Interface
    • Email Notifications
    • Email Tracking
    • Employee Communities
    • Employee Onboarding
    • Employee Portal
    • Employee Reward Programs
    • Employee Self Service
    • Exception Reporting
    • Gamification
    • Human Resource Integration
    • Instructor Scheduling
    • Interactive Content
    • Learning Management
    • Mobile Integration
    • Multiple User Accounts
    • Newsletter Management
    • Performance Reports
    • Permission Management
    • Ratings & Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Reporting & Statistics
    • Rewards Management
    • Role-Based Permissions
    • SCORM Compliance
    • Secure Data Storage
    • Self-Learning
    • Single Sign On
    • Summary Reports
    • Third Party Integration
    • Training Management
    • Training Record Management
    • URL Customization
    • Visual Analytics

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    Reviews

    Overall rating

    4,7 /5
    (11)
    Value for Money
    4,9/5
    Features
    4,3/5
    Ease of Use
    4,8/5
    Customer Support
    5/5

    Already have Spoke?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 11
    Tom B.
    Overall rating
    • Industry: Education Management
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Spoke has been great for our organization because it so intuitive for users and admins alike.

    Reviewed on 2018/05/07

    They have been amazing partners and they have a product that fits the needs of small to mid-size...

    They have been amazing partners and they have a product that fits the needs of small to mid-size businesses. Their UI is also designed for the millennial workforce and works to create a very smooth and intuitive learning experience.

    Pros

    The system is sleek, simple, and just works. There aren't a ton of unnecessary functions and buttons that users and admins have to learn to navigate in order to leverage this system. As an organization that hires and trains over 2000 employees each and every year, this system is really ideal for our needs and those of our users. Even with all of that, the best part about this product is the level of support and partnership that you get when working with the team. They are the best and most supportive vendor we have ever worked with. From scheduling calls to review releases, to actually supporting the work of administration and implementation, to adding almost all of our development requests to the product roamap, we've come to view the Spoke team as true partners in our org.

    Cons

    Anything we have on our wishlist is actually really minor and often times have been added to the product roadmap.

    Kristin B.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Spoke Review

    Reviewed on 2019/09/05

    Spoke has been a wonderful company to work with from vetting to current implementation. Their staff...

    Spoke has been a wonderful company to work with from vetting to current implementation. Their staff is friendly and always willing to work out any solution to any problem or suggestions we may have.

    Pros

    Spoke LMS replaced our very antiquated and clunky LMS about 2 years ago. It has been a wonderful addition to our company not only for course access but discussion board and community interaction. The Spoke customer service has been amazing. We've asked for tailored features and all of our needs have been met. They are constantly upgrading or adding new features that we can access and use with our learners. Uploading and managing courses is easy and user-friendly. The users find it easy to browse for courses, access resources, and post on the community discussion boards. The user interface is sleek and clean and very user-friendly.

    Cons

    We have found that the Spoke LMS has been exactly what we need for our learners.

    Harrison J.
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    We use Spoke for an LMS and find it very useful

    Reviewed on 2020/11/17

    Overall the Unboxed team has been helpful and Spoke definitely solved a very large need for us and...

    Overall the Unboxed team has been helpful and Spoke definitely solved a very large need for us and our contractors in terms of job training and continuing education.

    Pros

    I like that Spoke is customizable and we were able to adapt it to a very unique need for job-training for candidates from around the country.

    Cons

    Having only 24 hours for our new users to login before their link expires leads to quite a few password lock-out and reset situations, which the Unboxed team told us was our responsibility to troubleshoot. We were not trained on how to fix passwords and login problems at the outset, but now we know how to use that option.

    The "Start Over" option also resets course progress for our users, which can lead them to lose access to our business unknowingly. They might intend only to "review the completed course" but they can hit the wrong button and disrupt their own accounts by accident.

    Sydney T.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great Customer Service!

    Reviewed on 2020/11/30

    Pros

    I enjoy the ability to integrate with SSO and the ability to build out a variety of curricula depending on the job title. It's nice to also have the ability to upload content in several formats. The best part of Spoke is the customer service. They are incredibly responsive and quick to hop on a call where need be.

    Cons

    The system takes a little while to get used to and understand which aspects effect others within the system. With that being said, customer service is always quick to provide tips and tricks where needed.

    Natalie K.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Just what we needed

    Reviewed on 2018/05/21

    Pros

    One of our main requirements when we were looking for a new LMS, was that it was user-friendly and engaging, and Spoke really has hit those requirements for us. The engagement with employees has increased exponentially and we see employees engaging with Spoke on a daily or weekly basis as opposed to once or twice a year.

    Cons

    We are still growing into Spoke, so the only concern would be to have it continue to grow with our needs. So far, Unboxed has been extremely responsive to our needs as a company. They are very open to requests for updates to Spoke and have already implemented several of our requests.

    Showing 5 reviews of 11 Read all reviews

    Spoke FAQs

    Below are some frequently asked questions for Spoke.

    Spoke offers the following pricing plans:

    • Starting from: US$399,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Spoke offers the following features:

    • Access content anywhere, anytime on any device
    • Automatic data backups included
    • Build communities and encourage learner engagement
    • Built-in engagement analytics and reporting options
    • Centralized, web-based admin portal
    • Complete built-in reporting plus custom reports available
    • Connect users with social learning and collaboration tools
    • Customize your branding, navigation, & widgets seemlessly
    • Increase training completion with real-world gamification
    • Issue certifications and award learning achievements
    • Keep employees up to date with built-in communication tools
    • Learners can earn and redeem coins for real-world rewards.
    • Learners receive email notifications
    • Learners receive real-time, in-app notifications
    • Manage communications inside the platform
    • Measure what matters with powerful reporting tools
    • Open APIs
    • Organize all your training content in one place
    • SCORM and Tin Can compliant
    • Secure, cloud-based storage with unlimited bandwidth
    • Single Sign On supported
    • Socially-oriented Learning Management System (LMS)
    • Supported
    • Supports eLearning, classroom training, job aids, and more!
    • Users see training content based on their job role and team
    • Various levels of user access

    Spoke has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Spoke supports the following languages:

    Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

    We do not have any information about what devices Spoke supports

    Spoke integrates with the following applications:

    ADP GlobalView HCM, Microsoft 365, Okta, Rippling, Salesforce Sales Cloud, SuccessFactors

    Spoke offers the following support options:

    Phone Support, Online Support, Video Tutorials, FAQs, Knowledge Base, Forum

    Related categories

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