Provet Cloud

Cloud-based veterinary practice management software

About Provet Cloud

Provet Cloud is a cloud-based veterinary practice management system, suitable for mobile vets, small to large clinics, and veterinary hospitals. Included are tools for appointment scheduling, vet-to-client communications, records management, staff scheduling, resource management, and reporting, as well as an online booking system for clients.

Provet Cloud includes a dashboard to give users an overview of appointments and consultations, throughout the consultation process, even in clinics where patients may be treated by multiple vets in different departments at the same time. Users can access information on consultations, patients, invoices, and more, and provide cost estimates for clients before their appointments. Invoices are automatically generated in Provet Cloud from a predefined procedure and service price list, and clients can see the breakdown of all treatments and medications administered during procedures.

Provet Cloud automatically sends clients reminder emails or text messages for appointments, regular health check-ups, upcoming vaccinations, and more. Consultation reports and home care advice can also be sent to clients after an appointment. Clients can book appointments through an online portal, and Provet Cloud’s inbuilt diary displays bookings for multiple vets and facilities, with users able to schedule appointments with a single click.


Key benefits of Provet Cloud

  • Clients can be sent personalized messages and appointment reminders by email or SMS, with options for automated vaccination, check-up, and laboratory reminders.

  • Consultation management dashboard enables users to track all stages of patient care, even if the patient is moved between veterinary surgeons during consultation.

  • Costs can be estimated before an appointment, and clients billed for over-the-counter sales and regular visits.

  • All client and patient records, including visit, diagnosis, communication, and treatment records, as well as invoices, can be stored in one place and searched for.

  • Multiple clinic users can be displayed on the diary for appointment scheduling, and facility and equipment management.

  • Images

    Provet Cloud Software - New dashboard
    Provet Cloud Software - Patient page
    Provet Cloud Software - Appointments page
    Provet Cloud Software - Appointment details
    Provet Cloud Software - Consultation page
    Provet Cloud Software - Consultation page - 2
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    Provet Cloud video
    Provet Cloud Software - New dashboard
    Provet Cloud Software - Patient page
    Provet Cloud Software - Appointments page
    Provet Cloud Software - Appointment details
    Provet Cloud Software - Consultation page
    Provet Cloud Software - Consultation page - 2

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    US$230,00
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    Reviews

    Overall rating

    4,1 /5
    (81)
    Value for Money
    4,0/5
    Features
    3,8/5
    Ease of Use
    3,7/5
    Customer Support
    4,3/5

    Already have Provet Cloud?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 81
    Fran
    Overall rating
    • Industry: Veterinary
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Conversion to Provet

    Reviewed on 2020/11/12

    Support is really good, I feel refresher training sessions would be great both for staff and new...

    Support is really good, I feel refresher training sessions would be great both for staff and new comers on the basics and reporting systems

    Pros

    Connectivity between practice and client and branches

    Cons

    Integration did present us with problems and I feel had the staff doing the conversion visited our sites prior to arriving to do conversion precious time would not have been lost on ironing out issues. I think info we supply prior to conversion should definately be checked thoroughly prior to conversion rather than assumption all correct

    Response from Nordhealth

    Fran, thank you for your review!
    We appreciate your feedback regarding the integration. We will take this into account in the future. Great to hear that you are satisfied with our support services!

    Sincerely,
    the Provet Cloud Team

    Sally
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Efficient system with fantastic support.

    Reviewed on 2018/07/11

    Peace of mind and confidence that systems are in place and working.

    Peace of mind and confidence that systems are in place and working.

    Pros

    The ability to perform different tasks in a variety of ways. Great for staying in contact with clients. Quick label printer. The dashboard is great, patients with medication etc to collect appear here plus appointments for quick reference. Easy to search for patients/clients. Love the email, text and estimate facilities. Fantastic to have automated reminders within PMS.
    Provet's support is brilliant, am confident queries are dealt with and overcome. Speech bubble support makes this very simple.

    Cons

    Would be great to link with something like Constant Contact / Mail Chimp for our blogs so our regular clients visit & interact with our website.
    Would like to be able to prescribe medication without having to go via consultation.

    Response from Nordhealth

    Hi Sally,
    Thanks so much for your kind review. Provet Cloud is constantly evolving and growing based on input from customers like you. We'll continue to look at the integrations you suggested and see if we can make it work in the near future.
    Thank you again!
    The Provet Cloud Team

    Karin
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    I think it's a very complicated system. It demands a lot of "clicks" to get anywhere.

    Reviewed on 2017/06/22

    I'm not sure there are any benefits yet!

    I'm not sure there are any benefits yet!

    Pros

    That you can order lab tests directly in the system and the price will attached automatically. It is rather simple, when you get that far, to have the contact with the customers insurance company. I think the system we used before (Trofast) has a lot of more "shortcuts" that saved us a lot of time.

    Cons

    All these "clicks". Everything take a lot more time to do now, earlier I used the system Trofast. I spend a lot of more time at the computor desk today, than with our earlier system.

    Response from Nordhealth

    Thank you for your candid review of Provet Cloud. Our support team is currently in contact with you to address your concerns.

    Freya
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    difficult to get used to at first but once you have figured out where everything is it is fine

    Reviewed on 2018/04/09

    Pros

    i think the advanced search feature particularly useful for research, i like the way you can narrow your search to a specific client /patient or can search for a group of patients

    Cons

    it can often make basic tasks seem very complex with a lot of 'clicks' needed to reach the destination you want

    Response from Nordhealth

    Hi Freya,
    Thank you for your review. We're glad to hear that you find our search function to work for you so well.

    In order to accommodate different work process, we have several ways to get to certain sections of our system. Feel free to contact one of our support specialists via the in-system chat feature and ask to see if there is an quicker way for you to get to a particular section.

    Thanks again for being a Provet Cloud subscriber!

    The Provet Cloud Team

    Sue
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Work in progress

    Reviewed on 2019/05/16

    Mostly good but have had more teething problems than I had expected

    Mostly good but have had more teething problems than I had expected

    Pros

    Clear screen and logical work flow
    Client feedback
    Ability to develop tick box templates for clinical notes

    Cons

    Still struggling with stock levels and batch control
    Not quite integrated with Covetrus
    Have to email insurance forms

    Response from Nordhealth

    Hi Sue,
    Thanks for your review. Sorry for the teething problems, and we're always here to help!
    We're working on that full integration with Covetrus, and hope to have that out by the end of the month. You'll also see insurance filing coming soon for the UK.
    Thanks for being part of the Provet Cloud family!
    The Provet Cloud Team

    Showing 5 reviews of 81 Read all reviews

    Provet Cloud FAQs

    Below are some frequently asked questions for Provet Cloud.

    Provet Cloud offers the following pricing plans:

    • Starting from: €38,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Provet Cloud has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Provet Cloud supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

    Provet Cloud supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Provet Cloud integrates with the following applications:

    PetsApp, QuickBooks, Quinyx, Talkatoo, Vetcove, Vetstoria, Weave, Xero

    Provet Cloud offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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