About Matrix LMS

Matrix LMS is a cloud-based learning management system that helps small to large businesses deliver online training. The platform provides organizations with a comprehensive set of innovative features that enable users to create courses without any technical knowledge. Learners can enjoy full functionality of the platform anytime, anywhere with the solution’s native mobile app.

With Matrix LMS, users can choose to create a type of course according to their teaching style, such as instructor-led, blended, or self-paced. Instructors can produce their own curricula, view course coverage analysis, as well as track learner progress. Courses can include any type of media such as audio, video, images, as well as Microsoft Office and Google documents. The graphical course catalog provides an overview of useful information for learners and helps keep courses organized. Matrix LMS' integrated eCommerce functionality enables learners to browse and purchase courses via Authorize.net, Stripe, or PayPal.

Matrix LMS helps drive participation with fun gamification features including leaderboards, badges, and points. Calendaring features help users to schedule and keep track of events, and provides live feeds for other calendar clients including courses and groups. Graphical dashboards display important data for administrators, instructors, and learners. Learners can create portfolios to showcase their work and be rewarded with certificates for their best assessments.

Network functions enable users to connect multiple clients and organizations under a single district administrator account. Organizations can personalize their main portal by adding a logo, title, images and color scheme. Matrix LMS provides a wide range of account types including full administrator, partial administrator, instructor, teaching assistant, learner, monitor and manager. Other features include web conferencing, messaging, collaboration tools, social networking, attendance, and more.

Pricing starting from:

US$549,00/month

  • Free Trial
  • Subscription

Key benefits of Matrix LMS

  • Users can create rich, engaging courses using Matrix LMS's authoring tools which don't require any technical knowledge.

  • Learners can communicate and collaborate on projects via wikis, blogs, chats, forums, and groups with Matrix LMS.

  • Matrix LMS helps make learning fun through gamification and includes elements such as leaderboards, badges, and points.

  • Users can generate charts and reports of important data such as grades, module progress, and missing work, as well as track learning proficiencies.

  • Matrix LMS provides users with native mobile apps for iOS and Android with full functionality of the platform.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Pricing starting from:

    US$549,00/month

    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Matrix LMS: 91

    • API
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Archiving & Retention
    • Assessment Management
    • Asynchronous Learning
    • Attendance Management
    • Attendance Tracking
    • Automatic Backup
    • Avatars
    • Blended Learning
    • Built-in Course Authoring
    • Calendar Management
    • Calendar Sync
    • Cataloging/Categorization
    • Certification & Licensing
    • Certification Tracking
    • Charting
    • Chat/Messaging
    • Collaboration Tools
    • Compliance Management
    • Conferencing
    • Content Library
    • Corporate/Business
    • Course Authoring
    • Course Management
    • Customizable Branding
    • Customizable Fields
    • Customizable Questions
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Electronic Payments
    • Email Management
    • Employee Portal
    • Event Triggered Actions
    • Gamification
    • Gradebook
    • Help Desk Management
    • Learner Portal
    • Learning Management
    • Learning Paths/Tracks
    • Live Chat
    • Mobile Access
    • Mobile Learning
    • Multi-Language
    • Multimedia Support
    • Multiple User Accounts
    • Online Catalog
    • Online Forums
    • PCI Compliance
    • Personalization
    • Portfolio Management
    • Projections
    • Question Library
    • Ratings / Reviews
    • Real Time Analytics
    • Real Time Reporting
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Management
    • SCORM Compliance
    • SEO Management
    • SSL Security
    • Self Service Portal
    • Self-Learning
    • Shopping Cart
    • Single Sign On
    • Skills Assessment
    • Social Learning
    • Social Media Integration
    • Student Portal
    • Subscription Management
    • Survey/Poll Management
    • Surveys & Feedback
    • Synchronous Learning
    • Template Management
    • Tests/Assessments
    • Third Party Integrations
    • Training Administration
    • Training Companies
    • Video Conferencing
    • Video Streaming
    • Video Support
    • Virtual Classroom
    • Visual Analytics
    • Wiki
    • eCommerce Management
    • eLearning Companies
    • iCalendar Support

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    Reviews

    Overall rating

    4,3 /5
    (41)
    Value for Money
    4,3/5
    Features
    4,1/5
    Ease of Use
    3,9/5
    Customer Support
    3,9/5

    Already have Matrix LMS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 41
    Tony P.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fantastic all rounder solution

    Reviewed on 2019/02/11

    Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our...

    Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our community digital learning, social & ecommerce needs - it has saved us significant person time in the extensive level of automation possible while also boosting new business models and product offers with its varied ecommerce and digital product features.

    Pros

    We have transitioned from another solution to Matrix LMS about 18 months ago as we wanted a feature rich and easy to use solution for our digital community - Matrix has exceeded all expectations from ease of installation, huge range of features, automation capability and exception customer support.

    Cons

    For those seeking high levels of accessibility functionality, Matrix LMS is a good solution with need to be careful as with any tech as to what content is loaded / designed to support accessibility.

    Donna B.
    Overall rating
    • Industry: Banking
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Overall great product, not so admin friendly

    Reviewed on 2018/09/27

    As mentioned, overall the product is great and is doing what we need it to do, so far. It has been...

    As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

    Pros

    There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

    Cons

    There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

    Response from CYPHER LEARNING

    Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Good for starters, but has a long way to go...

    Reviewed on 2018/05/08

    Lots of storage space and content library for adding the same resources to multiple courses....

    Lots of storage space and content library for adding the same resources to multiple courses. Learner access constraints.

    Pros

    It's great for school use as long as instructors know how to use it. It's got all of the basic functions and great dynamic user access capabilities.

    Cons

    Configuration items are very non intuitive - it takes so long to figure out at what level do I need to visit the configurations to make changes to a course. The text editor is also limited, as are the media types available.

    James P.
    Overall rating
    • Industry: Insurance
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very good training portal

    Reviewed on 2016/10/13

    I use this training portal in my day to day work for an insurance broker that has to have over...

    I use this training portal in my day to day work for an insurance broker that has to have over 2,000 sales staff fully trained. The portal allows me to easily create organisations, classes, lessons, modules and students and combine them all to create structured learning that is easy to track, easy to report on and all for an affordable monthly cost. The support forum is a great place to raise any issues and there's always someone available to answer any questions I have. It's not perfect and is still improving each month, but it allows me to do my job more efficiently and does a lot of heavy lifting that I would otherwise have to do with spreadsheets and time that I don't have.

    Pros

    Ease of use, customisable aspects.

    Cons

    Some issues embedding videos, but support forum is a big help with this.

    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Terrific Flexibility, Affordable, but be prepared to invest learning time

    Reviewed on 2018/11/30

    Very Good!

    Very Good!

    Pros

    Flexible pricing plans that are reasonable. Has terrific add on features and customization. The tech support is very responsive, thorough, and 24 hours on weekdays. Love that there is an App as a learner choice. Frequent updates enhance my administrator experience regularly.

    Cons

    1) Training aids will get you started but you have to spend a great deal of time, and trial and error in learning to manage your LMS, build courses, etc. 2) I lost some completion data records where there should of been a hard stop warning that this could happen before I made the change. 3) There is no weekend tech support which I would likely use only occasionally. 4) I can't configure slides to move horizontally in a single slide click through fashion. Rather, I have to either load them individually or leave it as a vertical scroll through of the entire deck.

    Showing 5 reviews of 41 Read all reviews

    Matrix LMS FAQs

    Below are some frequently asked questions for Matrix LMS.

    Matrix LMS offers the following pricing plans:

    • Starting from: US$549,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Silver: $549 per month, 100 active users, or $499 per month billed annually Gold: $1099 per month, 250 active users, or $999 per month billed annually Platinum: $1649 per month, 500 active users, or $1499 per month billed annually Ruby: $2199 per month, 1000 active users, or $1999 per month billed annually Sapphire: $3299 per month, 2000 active users, or $2999 per month billed annually Quartz: $4699 per month, 3500 active users, or $4299 per month billed annually See more details here: https://www.matrixlms.com/info/plans

    We do not have any information about Matrix LMS features

    Matrix LMS has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Matrix LMS supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Matrix LMS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Matrix LMS integrates with the following applications:

    Authorize.Net, GoToMeeting, GoToTraining, Google Drive, Google Workspace, Mailchimp, Microsoft 365, Microsoft Teams, OneDrive, Panopto, PayPal, Salesforce Sales Cloud, Skype for Business, Stripe, Zapier, Zoom Meetings & Chat

    Matrix LMS offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Matrix LMS.