APS Online

Your Workforce Partner

4,6 /5 (573 reviews) Write a Review!

APS Online Overview

What is APS Online?

PS has a mission: to make payroll and HR easier. We provide our clients and partners with intuitive technology delivered with personalized service and support. Our unified solution is designed to simplify workforce management tasks. Process payroll in hours, not days. Automate HR workflows to be more strategic. Elevate the employee lifecycle with a single-system platform. We are APS, your workforce partner.

APS Online Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Subscription
Value for money

$50 base fee per month + $5 per employee/month
With Attendance: +$3 per employee/month
With Scheduling: +$5 per employee/month

Visit our pricing page for more details:
https://apspayroll.com/competitive-solution-pricing/


APS Online Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Employee Dashboard
HR Dashboard
Benefits Reconciliation
Manager Self Service
Scheduling
APS Mobile app - employee time clock
APS Online video APS Online screenshot: Employee Dashboard APS Online screenshot: HR Dashboard APS Online screenshot: Benefits Reconciliation APS Online screenshot: Manager Self Service APS Online screenshot: Scheduling APS Online screenshot: APS Mobile app - employee time clock

APS Online Reviews

APS Online Reviews

Overall rating
4,6
/
5
Excellent
387

Very good
157

Average
23

Poor
4

Terrible
2

Value for Money
4,6
Features
4,5
Ease of Use
4,6
Customer Support
4,7
95% recommended this app
Michele D.

APS meets all of our payroll needs. Great customer service and support.


Robin C.

Love it so far

Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.


Julie C.

Payroll Specialist

My experience has had some good and some bad. I feel the customer service is great but I don't feel the system meets our companies needs as I have to track several things manually because the system does not track them correctly.


Dee ann S.

Excellent Product for our Small Business without a Huge Investment

Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails.


Sandy R.

Switching to APS Was a Smart Move

I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer!


Michele D.
Industry: Building Materials
Company size: 201-500 Employees

APS meets all of our payroll needs. Great customer service and support.

Used Daily for 1+ year
Reviewed on 2018/11/13
Review Source: Capterra

Pros

I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments.
Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job.

Cons

What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses.
Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

Response from APS

Thank you so much for your honest and enlightening review, Michele. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Robin C.
Industry: Farming
Company size: 11-50 Employees

Love it so far

Used Daily for 1-5 months
Reviewed on 2020/01/14
Review Source: Capterra

Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.

Pros

I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage.

Cons

You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies....

The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.

Response from APS

Your positive review is very much appreciated, Robin! We're glad to hear you're happy with the reporting options and your dedicated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Julie C.
Industry: Computer Software
Company size: 51-200 Employees

Payroll Specialist

Used Daily for 1+ year
Reviewed on 2018/08/22
Review Source: Capterra

My experience has had some good and some bad. I feel the customer service is great but I don't feel the system meets our companies needs as I have to track several things manually because the system does not track them correctly.

Pros

The system is pretty user friendly. I like the fact that the majority of reports export into excel. Customer service team is always readily available to help and very responsive.

Cons

There are issues with transferring employees from company to company. The system does not cap deductions correctly.

Response from APS

We appreciate your review, Julie! We're glad to hear our support team is providing the responsive attention you deserve.

We see that you are experiencing issues with the performance of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. We would also love the opportunity to speak with you one on one to discuss your concerns. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.

Thank you for being an APS customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Dee ann S.
Industry: Environmental Services
Company size: 11-50 Employees

Excellent Product for our Small Business without a Huge Investment

Used Daily for 2+ years
Reviewed on 2019/11/26
Review Source: SoftwareAdvice

Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails.

Pros

This software completely transformed our Payroll and HR processes. Completely integrated all aspects together into one place.

Cons

Have not really had any cons with the software if we run into something that we need it is either available or the customer support will give us ideas for a work around if not currently available.

Response from APS

We appreciate your positive review, Dee Ann! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sandy R.
Industry: Religious Institutions
Company size: 51-200 Employees

Switching to APS Was a Smart Move

Used Weekly for 6-12 months
Reviewed on 2019/11/24
Review Source: SoftwareAdvice

I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer!

Pros

I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService.

Cons

We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card.

Response from APS

We're happy to hear that the intuitive design of our platform was easily accessible to everyone in your company, Sandy! We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 573 user ratings
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APS Online Pricing

APS Online Pricing

Starting from
US$50,00/month
Free Trial
Subscription
Value for money

$50 base fee per month + $5 per employee/month
With Attendance: +$3 per employee/month
With Scheduling: +$5 per employee/month

Visit our pricing page for more details:
https://apspayroll.com/competitive-solution-pricing/

$50 base fee per month + $5 per employee/month
With Attendance: +$3 per employee/month
With Scheduling: +$5 per employee/month

Visit our pricing page for more details:
https://apspayroll.com/competitive-solution-pricing/

Value for Money
4,6/5
Based on 573 user ratings
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APS Online Features

APS Online Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,5/5
Based on 573 user ratings
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Categories

Additional information for APS Online

Additional information for APS Online

Key features of APS Online

  • APS Dashboards
  • APS Hire
  • Automated reporting
  • Available accrual balances
  • Centralized event tracking
  • Compliance
  • Configurable time clock solutions
  • Dashboard alerts
  • Employee life cycle management
  • Goal accountability
  • Increased transparency for better accountability
  • Individual employee’s timeline of events
  • Labor management
  • Manager and employee self service
  • Mobile integration
  • Online benefits administration
  • Online enrollment
  • Online performance reviews
  • Payroll records
  • Plan provider details
  • Real-time data
  • Streamlined time off requests and clock-in features
  • Time & attendance
  • View overlapping time off requests
  • Visualization & organization

Benefits

  • Performance reviews help keep employees on track and develop their skills, allowing managers to stay in touch with employees’ progress.

  • APS guarantees compliance, ensuring that all payroll tax filings and payments are accurate and on time.

  • Organizations can track and manage all important employee events and view each employee's timeline for tracking activities such as pay changes, and position changes.

  • Users can generate actionable reports and utilize seamless integrations, bringing all workforce management data into one centralized platform.

  • With APS, employees have access to benefit plan information 24/7 from any device.

  • APS Online FAQs

    APS Online FAQs

    Below are some frequently asked questions for APS Online.

    Q. What type of pricing plans does APS Online offer?

    APS Online offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    $50 base fee per month + $5 per employee/month With Attendance: +$3 per employee/month With Scheduling: +$5 per employee/month Visit our pricing page for more details: https://apspayroll.com/competitive-solution-pricing/

    Q. What are the main features of APS Online?

    APS Online offers the following features:

    • APS Dashboards
    • APS Hire
    • Automated reporting
    • Available accrual balances
    • Centralized event tracking
    • Compliance
    • Configurable time clock solutions
    • Dashboard alerts
    • Employee life cycle management
    • Goal accountability
    • Increased transparency for better accountability
    • Individual employee’s timeline of events
    • Labor management
    • Manager and employee self service
    • Mobile integration
    • Online benefits administration
    • Online enrollment
    • Online performance reviews
    • Payroll records
    • Plan provider details
    • Real-time data
    • Streamlined time off requests and clock-in features
    • Time & attendance
    • View overlapping time off requests
    • Visualization & organization

    Q. Who are the typical users of APS Online?

    APS Online has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does APS Online support?

    APS Online supports the following languages:

    English

    Q. What type of pricing plans does APS Online offer?

    APS Online has the following pricing plans:

    Subscription

    Q. Does APS Online support mobile devices?

    APS Online supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does APS Online integrate with?

    APS Online integrates with the following applications:

    Sage Intacct, Shift Admin, Tanda

    Q. What level of support does APS Online offer?

    APS Online offers the following support options:

    Online Support, Phone Support