APS Online

APS Online

Centralized core HR, payroll and workforce management

4.6/5 (490 reviews)

APS Online Overview

APS Online is a centralized core HR (human resources) system that helps small to medium-sized businesses improve workforce management and mitigate compliance risk. It is a scalable, cloud-based solution for HR, payroll, and time and attendance management that helps streamline inefficient processes and improve workforce engagement.

The integrated payroll solution enables organizations to provide accurate and compliant payroll records with customized incomes, departments, deductions, and accrual plans. The payroll engine automatically checks for errors to alert users of potential errors. APS Online’s time and labor features include time off request management, an advanced time clock for overtime rules and compliance, and labor cost management with alerts for missed punches, and more.

Online benefits administration tools enable users to submit important information directly to plan providers and adjust benefits whenever needed. The solution supports a variety of plan types such as medical, dental, life, vision, and disability. Employees get direct access to their benefits details via mobile device, and can easily enroll or opt out of plans online. The platform’s integrated ACA reporting solution uses streamlined workflows with guided processes on completing official forms for compliance.

APS Online’s convenient dashboard displays all workforce management data on a single screen, allowing for increased transparency, and improved overall accountability. Additional platform functionality includes self-service for managers and employees, mobile access, carrier connections, and extensive data integration capabilities.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

APS Online Reviews

Overall rating
4.6/5
94% positive reviews
328
Excellent
135
Very good
22
Average
4
Poor
1
Terrible
Arianna M.

Company Listens to Feedback and IMPROVES

Used Daily for 1-5 months
Reviewed on 2019/08/13
Review Source: SoftwareAdvice

I am loving APS. I am new to my position and this is the first time I have used APS and it has been great. I really appreciate the customer service more than anything. I have worked with other HRIS and payroll companies in the past and literally have been on hold for over 20 minutes! With APS, if they don't answer (rare), I send them an email and always hear back the same day. I also have a team of 3-4 people that work specifically with my company so they understand my challenges better than having 300 different people I might get at another customer service department.

Pros

The software is user friendly for the most part. Any time I have concerns, questions, or suggestions, the customer service team is amazing. They listen to my problems and solve anything. If they do not have a solution, they offer to put in a feature enhancement request which goes to their product development team. It is very rare with a software or payroll company that your suggestions matter. I also appreciate the broad spectrum that I have access to. I can track and manage several aspects of the HR department all from one software program. Also, they offer an online portal for employees to access EVERYTHING. I can upload the employee handbook, benefit presentations, and other documents for employees to view and sign off on electronically. They can also view their paystubs, w-2's, etc. They can even change their demographics, W-4 withholdings, or benefit elections online. It is a huge time (and paper) saver for me!

Cons

I have two primary concerns that are not able to be fixed at this time. I am not a fan of the timekeeping options. We can only have the computers, tablet, or a hand scanning device. Unfortunately, in my field, the hand scanning sensor gets dirty and isn't able to be cleaned easily. Also, we have wi-fi issues so the computers/tablets can be a struggle. I am hoping that they will develop a more traditional timeclock in the future or have the ability to sync with 3rd party timekeeping systems. My other concern is the interfacing. It feels like I have to do a lot of clicking back and forth. I would like to be able to select the employees names and then access EVERYTHING about that employee (payroll, HR, demographics, etc.). It's not really a big deal though and I am quick enough at it that I doubt it is costing more time even but it would just be convenient to have it all in one tab.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Matthew D.

Truly Amazing Payroll & HR Software Partner

Used Daily for 2+ years
Reviewed on 2019/05/19
Review Source: Capterra

I started up a PEO/ASO/HRO company in Hawaii in 2009 and grew it to the 2nd largest in the HR/Payroll firm in the state. I sold this company to the largest competitor in 2016 when we were running $200 million of payroll and managed over 10,000 employees in multiple states. I can honestly say that I wish I discovered APS Payroll Software when I started my HR company, as this software truly blows away our PEO/HR/Payroll system we used.

When I sold my HR/Payroll company, I was looking at finding a new payroll software that could also handle all of our HR administration. I attended a Sage Intacct (accounting software) conference and met APS in the Exhibit Hall with numerous vendors. The final selling point is APS directly integrates into Sage Intacct. Finally, we have one login in which we can access all of our internal companies and external clients we process payroll for. There are so many bell and whistles available and it is very easy to learn and use. I highly recommend APS to everyone looking for an affordable payroll software, with an even more impressive and responsive team.

Pros

APS is very thorough with all of its various solutions: payroll, human resources, benefits administration, document storage, Time & Attendance, PTO, APS Hire (recruiting/job boards), Applicant Tracking, Online On-Boarding, Asset Management, etc, etc.

Cons

I cannot think of anything that I do not like about APS. Their technical team is very flexible with custom solutions, APS Customer Service team is responsive (even with our 5-6 hour time difference between Louisiana and Hawaii). We have a dedicated "Partner Support" team member over at APS, as well as a "Training Support Partner".

Response from APS

We appreciate your positive review, Matthew! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michele D.

APS meets all of our payroll needs. Great customer service and support.

Used Daily for 1+ year
Reviewed on 2018/11/13
Review Source: Capterra

Pros

I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments.
Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job.

Cons

What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses.
Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

Response from APS

Thank you so much for your honest and enlightening review, Michele. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Amanda A.

I have had a wonderful experience using APS as our payroll software. It is a great product and site!

Used Weekly for 2+ years
Reviewed on 2017/11/20
Review Source: Capterra

Pros

What I like most about this product is how everything I need is available at any time I need it as well as being very easy to navigate on the site once logged in. It is very user-friendly and helpful with all needs that I may have as well as requests needed for employees. It is as easy as logging onto the site and clicking two to three times to get exactly what I need. I have had to run reports for myself for office functions as well as a request from an employee and it is always very easy and helpful. I believe we get our money worth by using this product on a weekly basis. It seems to fit all our needs as a company and my needs as an administrator. I have had to call on our account manager a few times and when doing so, every time she has been extremely helpful and efficient in helping me find and get what I need to be done. The quality that this software offers us as a company is hands down the best I have ever had. I have worked with APS for several years now. At one time I processed payroll with APS for about 1500 people bi-weekly and I now do it weekly for about 10. So whether you have 1500 or 10 people to conduct a payroll for weekly or biweekly, APS has made it very efficient and easy to navigate their product and easy to search and find exactly the reports needed. I look forward to watching them grow while we grow and using them now and in our future. There would be no other company that I feel could compare to or offer what APS has been able to do for us. The BEST quality!! From the site to the account manager, they have not only met but exceeded our expectations.

Response from APS

We appreciate your positive review, Amanda! We are so glad to hear you love our system and it has made processing payroll simple for you. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Brenda S.

So happy with APS!

Used Daily for 1+ year
Reviewed on 2019/04/25
Review Source: Capterra

We are thrilled with APS and the service we receive. We can't get over how often we ask for something and how responsive they are to our needs. We have seen enhancements be made that we didn't even ask for just because it made sense and they were able to do it!

Pros

The system allows all of our processes to be integrated and it is so user friendly. It has saved us so much time because we don't have to re-key the same items over and over again in different systems. Our staff love all the added features they now get.

Cons

We really need a company-wide calendar view of approved PTO requests and I wish that the performance appraisal module had more features. On the rare occasion we have had to correct an error, APS corrects things quickly but we cannot always see what happens in the background and we sometimes struggle to understand the correction and how different GL accounts are affected, etc. Also, Report Writer and Report Builder are not completely compatible so sometimes it is difficult to pull everything we need in one report - I probably just need more training and practice.

Response from APS

We appreciate your positive review, Brenda! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would love the opportunity to speak with you and discuss additional training of the system. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further if you would like additional training for your team. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

APS Online Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Contact Automatic Payroll Systems for pricing information.

APS Online Features

  • Activity Dashboard
  • Automatic Notifications
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service

  • API
  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for APS Online

Key features of APS Online

  • APS Dashboards
  • APS Hire
  • Automated reporting
  • Available accrual balances
  • Centralized event tracking
  • Compliance
  • Configurable time clock solutions
  • Dashboard alerts
  • Employee life cycle management
  • Goal accountability
  • Increased transparency for better accountability
  • Individual employee’s timeline of events
  • Labor management
  • Manager and employee self service
  • Mobile integration
  • Online benefits administration
  • Online enrollment
  • Online performance reviews
  • Payroll records
  • Plan provider details
  • Real-time data
  • Streamlined time off requests and clock-in features
  • Time & attendance
  • View overlapping time off requests
  • Visualization & organization

Benefits

  • Online performance reviews help keep employees on track and develop their skills, allowing managers to stay in touch with employees’ progress.

  • APS guarantees compliance, ensuring that all payroll tax filings and payments are accurate and on time.

  • Organizations can track and manage all important employee events and view each employee's timeline for tracking activities such as pay changes, and position changes.

  • Users can generate actionable reports and utilize seamless integrations, bringing all workforce management data into one centralized platform.

  • With APS, employees have access to benefit plan information 24/7 from any device.

  • APS Online FAQs

    Below are some frequently asked questions for APS Online.

    Q. What type of pricing plans does APS Online offer?

    APS Online offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Automatic Payroll Systems for pricing information.

    Q. What are the main features of APS Online?

    APS Online offers the following features:

    • APS Dashboards
    • APS Hire
    • Automated reporting
    • Available accrual balances
    • Centralized event tracking
    • Compliance
    • Configurable time clock solutions
    • Dashboard alerts
    • Employee life cycle management
    • Goal accountability
    • Increased transparency for better accountability
    • Individual employee’s timeline of events
    • Labor management
    • Manager and employee self service
    • Mobile integration
    • Online benefits administration
    • Online enrollment
    • Online performance reviews
    • Payroll records
    • Plan provider details
    • Real-time data
    • Streamlined time off requests and clock-in features
    • Time & attendance
    • View overlapping time off requests
    • Visualization & organization

    Q. Who are the typical users of APS Online?

    APS Online has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does APS Online support?

    APS Online supports the following languages:

    English

    Q. What type of pricing plans does APS Online offer?

    APS Online has the following pricing plans:

    Subscription

    Q. Does APS Online support mobile devices?

    We do not have any information about what devices APS Online supports

    Q. What other apps does APS Online integrate with?

    APS Online integrates with the following applications:

    Tanda

    Q. What level of support does APS Online offer?

    APS Online offers the following support options:

    Online Support, Phone Support