Optimum HR

Optimum HR

Online Human Resources software with common database support

4.6/5 (66 reviews)

Optimum HR Overview

Optimum HR is a full-featured Human Resources software solution, available across Optimum HRIS’ on-premise and cloud-based deployment options. As part of a broader suite of apps with access to one common database, Optimum HR is seamlessly integrated with neighboring Payroll and Time & Attendance products to eliminate redundant data entry. Designed to ease the difficult and labor-intensive task of Human Resources record-keeping, management and compliant reporting, the software promises to keep employee information accurate, up front and secure.

Store and edit an unlimited amount of detailed employee records via browser or client/server interface, listing personal details, addresses and portrait photos. With the optional Applicant Tracking module this is extended to logging job applications for new candidates, while Time & Attendance integration adds attendance management. Employee Self Service (ESS) support also enables portal access for employees wishing to update their own records. Critically, Optimum HR provides Affordable Care and OSHA guidelines for maintaining compliancy, while adding EEO, COBRA and Workers Compensation reporting options. The software offers extensive settings for controlling access levels to confidential information, along with data center level security and automated updates for cloud customers.

Pricing

Starting from
US$10 000,00
Pricing options
Free Trial
One Time License

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Optimum HR Reviews

Overall rating
4.6/5
98% positive reviews
38
Excellent
27
Very good
1
Average
0
Poor
0
Terrible
Leanna C.

Scheduling drama

Reviewed on 2016/03/14
Review Source: Capterra

From the beginning (2008) we believed this product would be an upgrade from the product we were currently using. However, we found out shortly after we started training that it was in fact way behind the product we had been using. That was a bit frustrating for me. We have 250+ employees and the ease of the Time and Attendance portion of your product was not very useful. It still takes longer than I would like to edit the punches and make changes to the employee time cards. The schedules don't allow a lot of wiggle room. (ex. if the employee takes a lunch earlier or later than "scheduled" it appears on 2 lines and becomes an edit, and the same with the in punch too early or outside the "schedule" it becomes an edit.)
The payroll processing it super good especially if you have automatic times cards with I do for my machine shop. And the supervisor payroll is all automatic so they are pretty much error free. I have issues of using the Rate Table for our insurance premiums and then when the employee doesn't make the entire premium payment, I have to run an entirely different report to see that. I would like to see it print on the deduction deviation report along with the other benefits and deductions that does not get taken from the employee check it would just make sense that way. This Software is always trial and error and has been from the beginning. Improvements are coming often and I would really like to see it all become more user friendly and less time consuming.

Rating breakdown

Ease of Use
Customer Support

Calixto R.

Optimum Soluitions

Reviewed on 2016/03/22
Review Source: Capterra

Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding - particularly Mr. Dave Collazo; who is always there to assist me with any questions I may have. Should he not be immediately available, he is always good at returning my phone calls and/or answering my emails.

The only con that I can think of regarding Optimum is the many bugs that seem to pop up from time to time. For example, on PTO cash-outs, any amount of hours cashed is not automatically deducted from the PTO bank; thereby requiring that I manually deduct the hours cashed-out. Also, for some unknown reason, we always receive a scheduling error on Saturdays and Sundays; which also require manual correction. Please note that there are other minor bugs - nothing we can't cope with; but it would be nice if the errors could be eliminated. Several copies of our database have been sent to Optimum with no avail.

In light of these minor issues, I still continue to praise Optimum and its customer service; and will recommend it to anyone looking for HR/payroll software.

Thanks!!!

- Cal.

Rating breakdown

Ease of Use
Customer Support

Annette S.

Nextek's Review of Optimum Solutions

Reviewed on 2012/04/16
Review Source: Capterra

Our company has been using Optimum since 2007. Optimum is a great cost effective tool which has allowed us to continue generating payroll in house. They are always open to suggestions on how to improve current features as well as suggest new ones. The support staff is knowledgeable and eager to help. They have great implementation teams that walk you through every step of the system set-up. I highly recommend Optimum Solutions software for all your Payroll or Human Resources needs.

Pros

HR, Payroll, and Time and Attendance are fully integrated. It's easy to use and the support staff are great. Optimum offers an annual conference for their users which allows you to attend classes and interact with other users. Optimum stays on top of Payroll Law changes and implements updates to the system as needed.

Cons

Not all the reports have sort functions and some have limted sort functions.

Rating breakdown

Ease of Use
Customer Support

Melanie H.

An amazing solution to punch cards and hand calculated hours!!

Reviewed on 2016/03/14
Review Source: Capterra

We transitioned from time punch cards that were totaled by hand and then inputted into a payroll processing software. The biometric hand scan eliminated employees clocking other employees in. The ease of the flow from time & attendance to payroll has saved us countless hours!!

Customer support has been very responsive to my emails and questions.

The training and implementation process was amazing.

The reports that come with the software are not as customizable as I would like. We haven't yet had the time to figure out the report-writer part. I would also like to see development around the training information. It would be really helpful to be able to create training programs that I can mass add employees under so that I don't have to go into each employee individually to add the training. Usually I have 50 people go through a training class at a time. It would be so much simpler to add them all at once.

Rating breakdown

Ease of Use
Customer Support

Kathy G.

Optimum Solutions Payroll

Reviewed on 2015/01/27
Review Source: Capterra

I really enjoy Optimum Payroll. It is user friendly. When you need support you just send and e-mail or call whichever you prefer and if you don't get them immediately they are very good about getting back with you in a timely manner. The people are friendly, courteous and helpful.

The only thing I don't like about it is that when you go to change something technical you will probably have to change things in several different place so I usually have to call support to make sure I haven't forgotten something, but the everyday running payroll and working with employees is very straight forward.

Overall I would say that it has certainly been a step up for us and I have enjoyed using it now for three years. There is a report for anything you want or need and they make saving electronically as simple as printing to hardcopy, so I save more than I print and that is a plus all the way around.

Rating breakdown

Ease of Use
Customer Support

Optimum HR Pricing

Starting from
US$10 000,00
Pricing options
Free Trial
One Time License

$10,000.00 one-time starting price suggested, contact for more detailed pricing options.

Optimum HR Features

  • Applicant Tracking
  • Automatic Notifications
  • Employee Database
  • Employee Management
  • Employee Self Service

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Employee Portal
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for Optimum HR

Key features of Optimum HR

  • ACA, EEO, COBRA and OSHA-compliant reporting options
  • Automate screening, interviewing & hiring of new employees
  • Benefits management tools supported within payroll module
  • Compensation management support within payroll system module
  • Expense reporting
  • Integrated time and attendance management tools
  • Notification support for events and time clock triggers
  • Payroll management provided via additional module add-on
  • SSE portal allows for personal profile updates
  • Secure data storage and management
  • Self-service portal
  • Track employee attendance and hours with timesheet support
  • Track employee availability with vacation and leave logging
  • Unlimited employee records database with no purging required

Benefits

  • Optimum HR adds Human Resources management features with single database integration for sister Optimum HRIS applications including Payroll, Time & Attendance and more.
  • Keep an unlimited amount of detailed employee records including contact addresses and photos, while an Employee Self Service (ESS) add-on allows for personal updates.
  • Reporting options are ACA, EEO, COBRA and OSHA compliant, while Excel or PDF exports and ad hoc reporting via third-party writers such as Crystal Reports is supported.
  • Besides benefits management, employee attendance management and applicant tracking is also enabled with optional fully integrated modules.
  • Cloud-based HRIS software is fronted by a centralized web browser-based UI, offering anytime access, minimized internal IT dependency and automatic updates.
  • Optimum HR FAQs

    Below are some frequently asked questions for Optimum HR.

    Q. What type of pricing plans does Optimum HR offer?

    Optimum HR offers the following pricing plans:

    Starting from: US$10 000,00

    Pricing model: One Time License

    Free Trial: Available

    $10,000.00 one-time starting price suggested, contact for more detailed pricing options.

    Q. What are the main features of Optimum HR?

    Optimum HR offers the following features:

    • ACA, EEO, COBRA and OSHA-compliant reporting options
    • Automate screening, interviewing & hiring of new employees
    • Benefits management tools supported within payroll module
    • Compensation management support within payroll system module
    • Expense reporting
    • Integrated time and attendance management tools
    • Notification support for events and time clock triggers
    • Payroll management provided via additional module add-on
    • SSE portal allows for personal profile updates
    • Secure data storage and management
    • Self-service portal
    • Track employee attendance and hours with timesheet support
    • Track employee availability with vacation and leave logging
    • Unlimited employee records database with no purging required

    Q. Who are the typical users of Optimum HR?

    Optimum HR has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Optimum HR support?

    Optimum HR supports the following languages:

    English

    Q. What type of pricing plans does Optimum HR offer?

    Optimum HR has the following pricing plans:

    One Time License

    Q. Does Optimum HR support mobile devices?

    We do not have any information about what devices Optimum HR supports

    Q. What other apps does Optimum HR integrate with?

    Optimum HR integrates with the following applications:

    SutiExpense, Tanda

    Q. What level of support does Optimum HR offer?

    Optimum HR offers the following support options:

    FAQs, Online Support, Phone Support