Optimum HR by Optimum Solutions

Online Human Resources software with common database support

About Optimum HR by Optimum Solutions

Optimum HR is a full-featured Human Resources software solution, available across Optimum HRIS’ on-premise and cloud-based deployment options. As part of a broader suite of apps with access to one common database, Optimum HR is seamlessly integrated with neighboring Payroll and Time & Attendance products to eliminate redundant data entry. Designed to ease the difficult and labor-intensive task of Human Resources record-keeping, management and compliant reporting, the software promises to keep employee information accurate, up front and secure.

Store and edit an unlimited amount of detailed employee records via browser or client/server interface, listing personal details, addresses and portrait photos. With the optional Applicant Tracking module this is extended to logging job applications for new candidates, while Time & Attendance integration adds attendance management. Employee Self Service (ESS) support also enables portal access for employees wishing to update their own records. Critically, Optimum HR provides Affordable Care and OSHA guidelines for maintaining compliancy, while adding EEO, COBRA and Workers Compensation reporting options. The software offers extensive settings for controlling access levels to confidential information, along with data center level security and automated updates for cloud customers.

Key benefits of Optimum HR by Optimum Solutions

  • Optimum HR adds Human Resources management features with single database integration for sister Optimum HRIS applications including Payroll, Time & Attendance and more.
  • Keep an unlimited amount of detailed employee records including contact addresses and photos, while an Employee Self Service (ESS) add-on allows for personal updates.
  • Reporting options are ACA, EEO, COBRA and OSHA compliant, while Excel or PDF exports and ad hoc reporting via third-party writers such as Crystal Reports is supported.
  • Besides benefits management, employee attendance management and applicant tracking is also enabled with optional fully integrated modules.
  • Cloud-based HRIS software is fronted by a centralized web browser-based UI, offering anytime access, minimized internal IT dependency and automatic updates.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Optimum HR's web browser interface and an example of an employee personal info page
    Optimum HR's client server interface with an example of employee personal info fields
    Optimum HR time & attendance web interface showing Timecards
    Optimum Payroll web interface showing pay cycle info and batch tools
    View 5 more
    Optimum HR by Optimum Solutions video
    Optimum HR by Optimum Solutions screenshot: Optimum HR's web browser interface and an example of an employee personal info page Optimum HR by Optimum Solutions screenshot: Optimum HR's client server interface with an example of employee personal info fields Optimum HR by Optimum Solutions screenshot: Optimum HR time & attendance web interface showing Timecards Optimum HR by Optimum Solutions screenshot: Optimum Payroll web interface showing pay cycle info and batch tools

    Features

    Total features of Optimum HR by Optimum Solutions: 15

    • Ad hoc Reporting
    • Alerts/Notifications
    • Applicant Tracking
    • Attendance Management
    • Benefits Management
    • Compensation Management
    • Compliance Management
    • Database Support
    • Employee Database
    • Employee Management
    • Employee Self Service
    • Leave Tracking
    • Payroll Management
    • Secure Data Storage
    • Timesheet Management

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    Reviews

    Overall rating

    4,6 /5
    (66)
    Value for Money
    0/5
    Features
    5/5
    Ease of Use
    4,5/5
    Customer Support
    4,8/5

    Already have Optimum HR by Optimum Solutions?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

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    Showing 5 reviews of 66
    Calixto R.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Optimum Soluitions

    Reviewed on 2016/03/22

    Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With...

    Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding - particularly Mr. Dave Collazo; who is always there to assist me with any questions I may have. Should he not be immediately available, he is always good at returning my phone calls and/or answering my emails.

    The only con that I can think of regarding Optimum is the many bugs that seem to pop up from time to time. For example, on PTO cash-outs, any amount of hours cashed is not automatically deducted from the PTO bank; thereby requiring that I manually deduct the hours cashed-out. Also, for some unknown reason, we always receive a scheduling error on Saturdays and Sundays; which also require manual correction. Please note that there are other minor bugs - nothing we can't cope with; but it would be nice if the errors could be eliminated. Several copies of our database have been sent to Optimum with no avail.

    In light of these minor issues, I still continue to praise Optimum and its customer service; and will recommend it to anyone looking for HR/payroll software.

    Thanks!!!

    - Cal.

    Leanna C.
    Overall rating
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    Overall rating

    • Ease of Use
    • Customer Support

    Scheduling drama

    Reviewed on 2016/03/14

    From the beginning (2008) we believed this product would be an upgrade from the product we were...

    From the beginning (2008) we believed this product would be an upgrade from the product we were currently using. However, we found out shortly after we started training that it was in fact way behind the product we had been using. That was a bit frustrating for me. We have 250+ employees and the ease of the Time and Attendance portion of your product was not very useful. It still takes longer than I would like to edit the punches and make changes to the employee time cards. The schedules don't allow a lot of wiggle room. (ex. if the employee takes a lunch earlier or later than "scheduled" it appears on 2 lines and becomes an edit, and the same with the in punch too early or outside the "schedule" it becomes an edit.)
    The payroll processing it super good especially if you have automatic times cards with I do for my machine shop. And the supervisor payroll is all automatic so they are pretty much error free. I have issues of using the Rate Table for our insurance premiums and then when the employee doesn't make the entire premium payment, I have to run an entirely different report to see that. I would like to see it print on the deduction deviation report along with the other benefits and deductions that does not get taken from the employee check it would just make sense that way. This Software is always trial and error and has been from the beginning. Improvements are coming often and I would really like to see it all become more user friendly and less time consuming.

    Amanda K.
    Overall rating
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    Overall rating

    • Ease of Use
    • Customer Support

    User Review

    Reviewed on 2015/01/19

    Our company as been utilizing Optimum Solutions for payroll since 2012. Our company includes 28...

    Our company as been utilizing Optimum Solutions for payroll since 2012. Our company includes 28 locations, 10 states and 6,000 associates. Payroll is completed at each location and the corporate office (myself) handles the state and suta files, w-2's etc. Optimum seems to work ok for our company except for a few glitches here and there. The part I would like to see improvement on is the customer service. Most of our other companies/third part administrators have a very good understanding of our company and how we operate. I would like to see that from Optimum. When I call with an issue, I don't want to have to explain how we operate and all of the little details. I would like to see our representative know everything about our company and be able to answer a question quickly and give insight on what would be best for our company. I realize we aren't the only company our representative takes care of but I think it would be a huge improvement. Thanks!

    Annette S.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Nextek's Review of Optimum Solutions

    Reviewed on 2012/04/16

    Our company has been using Optimum since 2007. Optimum is a great cost effective tool which has...

    Our company has been using Optimum since 2007. Optimum is a great cost effective tool which has allowed us to continue generating payroll in house. They are always open to suggestions on how to improve current features as well as suggest new ones. The support staff is knowledgeable and eager to help. They have great implementation teams that walk you through every step of the system set-up. I highly recommend Optimum Solutions software for all your Payroll or Human Resources needs.

    Pros

    HR, Payroll, and Time and Attendance are fully integrated. It's easy to use and the support staff are great. Optimum offers an annual conference for their users which allows you to attend classes and interact with other users. Optimum stays on top of Payroll Law changes and implements updates to the system as needed.

    Cons

    Not all the reports have sort functions and some have limted sort functions.

    Melanie H.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    An amazing solution to punch cards and hand calculated hours!!

    Reviewed on 2016/03/14

    We transitioned from time punch cards that were totaled by hand and then inputted into a payroll...

    We transitioned from time punch cards that were totaled by hand and then inputted into a payroll processing software. The biometric hand scan eliminated employees clocking other employees in. The ease of the flow from time & attendance to payroll has saved us countless hours!!

    Customer support has been very responsive to my emails and questions.

    The training and implementation process was amazing.

    The reports that come with the software are not as customizable as I would like. We haven't yet had the time to figure out the report-writer part. I would also like to see development around the training information. It would be really helpful to be able to create training programs that I can mass add employees under so that I don't have to go into each employee individually to add the training. Usually I have 50 people go through a training class at a time. It would be so much simpler to add them all at once.

    Showing 5 reviews of 66 Read all reviews

    Optimum HR by Optimum Solutions FAQs

    Below are some frequently asked questions for Optimum HR by Optimum Solutions.

    Optimum HR by Optimum Solutions offers the following pricing plans:

    • Starting from: US$10 000,00
    • Free Trial: Not Available

    $10,000.00 one-time starting price suggested, contact for more detailed pricing options.

    We do not have any information about Optimum HR by Optimum Solutions features

    Optimum HR by Optimum Solutions has the following typical customers:

    51-200, 201-500, 501-1 000, 1 001+

    Optimum HR by Optimum Solutions supports the following languages:

    English

    Optimum HR by Optimum Solutions supports the following devices:

    We do not have any information about what integrations Optimum HR by Optimum Solutions has

    Optimum HR by Optimum Solutions offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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