Sierra Gold

Web-based telecom expense management with wireless tracking

About Sierra Gold

Sierra Gold by SAI is Telecom Expense saving software, promising a web-based usage management solution that supports significant cost-cutting and productivity gains. By seamlessly integrating third-party data, Sierra Gold allows managers or end-users to leverage flexible reporting options at anytime and from anywhere – liberating Telecom and IT departments from additional workload.

Expense management features specifically widen the visibility of both wired and wireless usage and associated call costs from domestic to global (outside US) business sites. Call expenses can then be managed and attributed throughout an Enterprise, while tracking telecom assets including wireless and identifying poorly utilized extensions to reduce unnecessary equipment maintenance cost.

Optimize networks by analyzing existing traffic for VoIP migrations, locating circuit outages, monitoring trunks for avoiding call blockage and identifying cost-effective call routing.

The software also supports security monitoring and compliance with legal regulations or corporate stipulations on record retention. Check for suspicious calling patterns to minimize toll fraud while screening employees from harassment calls thanks to the ability to detect origin.

Pricing starting from:

US$300,00/month

  • Free Trial
  • Subscription

Key benefits of Sierra Gold

  • Sierra Gold is available for on-premise deployment, or hosted within the cloud for unlimited data backups, monitored security and application updates.
  • Manage wired and wireless telecom expenses across the enterprise and sites outside the US, tracking assets and identifying users incurring highest costs.
  • Network optimization features include traffic analysis, outage root cause identification, access to real-time raw CDR troubleshooting data plus cost effective call routing tools.
  • Adhere to legal and corporate compliance protocols, while upholding security with monitors for suspicious calling patterns, harassment calls and wireless asset tracking.
  • SAI’s data service center boasts RAID Level Five redundant storage, power supply supported by backup generators and off-site storage of backups to minimize downtime or data loss.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$300,00/month

    • Free Trial
    • Subscription

    Images

    Sierra Gold showing bar chart summary of sales rep performance
    Sierra Gold showing bar chart visualization for Monthly Cost by Division
    Sierra Gold showing calls and cost breakdowns
    Sierra Gold showing example calls list with names and records
    Sierra Gold showing pie chart for International Calling by Cost
    View 6 more
    Sierra Gold screenshot: Sierra Gold showing bar chart summary of sales rep performance Sierra Gold screenshot: Sierra Gold showing bar chart visualization for Monthly Cost by Division Sierra Gold screenshot: Sierra Gold showing calls and cost breakdowns Sierra Gold screenshot: Sierra Gold showing example calls list with names and records Sierra Gold screenshot: Sierra Gold showing pie chart for International Calling by Cost

    Features

    Total features of Sierra Gold: 9

    • Automatic Backup
    • Call Reporting
    • Call Routing
    • Compliance Management
    • Expense Tracking
    • Fixed Asset Management
    • IT Asset Tracking
    • Monitoring
    • Physical Asset Tracking

    Alternatives

    NUACOM

    4,8
    #1 Alternative to Sierra Gold
    NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication...

    Ytel Platform

    3,9
    #2 Alternative to Sierra Gold
    Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when...

    FluentStream

    4,6
    #3 Alternative to Sierra Gold
    FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal,...

    Call Record Analyzer

    5
    #4 Alternative to Sierra Gold
    Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for...

    Reviews

    Overall rating

    4,5 /5
    (2)
    Value for Money
    0/5
    Features
    0/5
    Ease of Use
    4,5/5
    Customer Support
    5/5

    Already have Sierra Gold?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2
    Don B.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Can I give 6 stars!!!

    Reviewed on 2015/02/02

    I wish I could give an extra star! When there is an issue, their response time is astonishing and...

    I wish I could give an extra star! When there is an issue, their response time is astonishing and frequently exceeds my expectations. The support staff are top notch, courteous, professional and above all, extremely helpful. The reports are invaluable and flexible. We have found numerous purposes for the reports, fitting a broad range of anlysis and reporting needs we have as a international company. Also, the toll fraud reporting has become a staple and intergrated into our daily business process. Above all, I know we made the right choice when we selected Sierra Gold.

    David P.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Great product but better team

    Reviewed on 2015/02/18

    I have been working with Sierra Gold for a long time and think the product is great. It is simple...

    I have been working with Sierra Gold for a long time and think the product is great. It is simple and easy to use and so is their support.

    If you call you get a great person on the phone who always seems to be happy and is always helpful. They find the answers, work hard and resolve the problems.

    Lastly, their product and supports also comes with experience. These folks who work for SierraGold have so much experience and constantly share their experience. Therefore, when it it comes to picking a vendor I wish all of them were like SierraGold.

    Sierra Gold FAQs

    Below are some frequently asked questions for Sierra Gold.

    Sierra Gold offers the following pricing plans:

    • Starting from: US$300,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing starts at $300/month. Contact for demo and full pricing information.

    Sierra Gold offers the following features:

    • By-Extension Reporting
    • Call Collection
    • Call Duration
    • Call Volume
    • Caller Identification
    • Cloud deployment offers automatic backups, off-site storage
    • Compliance with legal regulations, eDiscovery and policy
    • Identify cost effective routing of call activities
    • Inbound Reporting
    • Manage and allocate call expense across the enterprise
    • Numerous reporting options on calls and costs incurred
    • Outbound Reporting
    • Proactive monitoring of suspicious calling patterns
    • Talk Time Tracking
    • Track and manage wireless assets
    • Track wired assets and monitor use to reduce maintenance
    • Unattended Call Management
    • Who Answered Log

    Sierra Gold has the following typical customers:

    Large Enterprises, Mid Size Business

    Sierra Gold supports the following languages:

    English

    We do not have any information about what devices Sierra Gold supports

    We do not have any information about what integrations Sierra Gold has

    Sierra Gold offers the following support options:

    Online Support, Phone Support, Knowledge Base

    Related categories

    See all software categories found for Sierra Gold.