About Sierra Gold
Sierra Gold by SAI is Telecom Expense saving software, promising a web-based usage management solution that supports significant cost-cutting and productivity gains. By seamlessly integrating third-party data, Sierra Gold allows managers or end-users to leverage flexible reporting options at anytime and from anywhere – liberating Telecom and IT departments from additional workload.
Expense management features specifically widen the visibility of both wired and wireless usage and associated call costs from domestic to global (outside US) business sites. Call expenses can then be managed and attributed throughout an Enterprise, while tracking telecom assets including wireless and identifying poorly utilized extensions to reduce unnecessary equipment maintenance cost.
Optimize networks by analyzing existing traffic for VoIP migrations, locating circuit outages, monitoring trunks for avoiding call blockage and identifying cost-effective call routing.
The software also supports security monitoring and compliance with legal regulations or corporate stipulations on record retention. Check for suspicious calling patterns to minimize toll fraud while screening employees from harassment calls thanks to the ability to detect origin.
Pricing starting from:
US$300,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Key benefits of Sierra Gold
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$300,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Sierra Gold: 9
- Automatic Backup
- Call Reporting
- Call Routing
- Compliance Management
- Expense Tracking
- Fixed Asset Management
- IT Asset Tracking
- Monitoring
- Physical Asset Tracking
Alternatives
NUACOM
Ytel Platform
FluentStream
Call Record Analyzer
Reviews
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Review Source
Overall rating
- Ease of Use
- Customer Support
Can I give 6 stars!!!
Reviewed on 2015/02/02
I wish I could give an extra star! When there is an issue, their response time is astonishing and...
I wish I could give an extra star! When there is an issue, their response time is astonishing and frequently exceeds my expectations. The support staff are top notch, courteous, professional and above all, extremely helpful. The reports are invaluable and flexible. We have found numerous purposes for the reports, fitting a broad range of anlysis and reporting needs we have as a international company. Also, the toll fraud reporting has become a staple and intergrated into our daily business process. Above all, I know we made the right choice when we selected Sierra Gold.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great product but better team
Reviewed on 2015/02/18
I have been working with Sierra Gold for a long time and think the product is great. It is simple...
I have been working with Sierra Gold for a long time and think the product is great. It is simple and easy to use and so is their support.
If you call you get a great person on the phone who always seems to be happy and is always helpful. They find the answers, work hard and resolve the problems.
Lastly, their product and supports also comes with experience. These folks who work for SierraGold have so much experience and constantly share their experience. Therefore, when it it comes to picking a vendor I wish all of them were like SierraGold.
Sierra Gold FAQs
Below are some frequently asked questions for Sierra Gold.Q. What type of pricing plans does Sierra Gold offer?
Sierra Gold offers the following pricing plans:
- Starting from: US$300,00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing starts at $300/month. Contact for demo and full pricing information.
Q. What are the main features of Sierra Gold?
Sierra Gold offers the following features:
- By-Extension Reporting
- Call Collection
- Call Duration
- Call Volume
- Caller Identification
- Cloud deployment offers automatic backups, off-site storage
- Compliance with legal regulations, eDiscovery and policy
- Identify cost effective routing of call activities
- Inbound Reporting
- Manage and allocate call expense across the enterprise
- Numerous reporting options on calls and costs incurred
- Outbound Reporting
- Proactive monitoring of suspicious calling patterns
- Talk Time Tracking
- Track and manage wireless assets
- Track wired assets and monitor use to reduce maintenance
- Unattended Call Management
- Who Answered Log
Q. Who are the typical users of Sierra Gold?
Sierra Gold has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does Sierra Gold support?
Sierra Gold supports the following languages:
English
Q. Does Sierra Gold support mobile devices?
We do not have any information about what devices Sierra Gold supports
Q. What other apps does Sierra Gold integrate with?
We do not have any information about what integrations Sierra Gold has
Q. What level of support does Sierra Gold offer?
Sierra Gold offers the following support options:
Online Support, Phone Support, Knowledge Base
Related categories
See all software categories found for Sierra Gold.
