bookingkit
About bookingkit
bookingkit is a web-based booking and reservation management solution designed for leisure, activity, and tour providers, including event agencies, freelance outdoor and indoor activity instructors, tour guides, diving schools, hot air balloon flight operators, Segway tours, escape room businesses, and many more. bookingkit offers users a range of tools to better administer, market and boost their bookings.
Administration: Manage all your bookings, invoices and customer communication from one centralised location. Get an overview of your calendar and sync your experience availability in real-time with all activated channels, as well as your own website.
Marketing: bookingkit integrates with a range of channels, including TripAdvisor, GetYourGuide, mydays, etc. This means that, not only can all experiences and availabilities be syndicated automatically and in real-time to various channels for greater marketing exposure, but bookings can also be viewed and managed from one single platform. Businesses can easily analyse the number of bookings made through each channel, including over the phone and directly through the website, and determine which distribution channels are best suited for them.
Sales: Drive more bookings thanks to our simple web integration, which allows businesses to easily host their experiences and availability on their own website, through which their customers can make bookings without needing to leave the page or log in. The set up can be customised to match your company branding. Payments can be taken at the time of booking through PayPal, debit cards, credit cards, or vouchers, and cash and bank transfers can also be accepted. bookingkit supports multiple languages and currencies, with standard content such as buttons already translated, and users able to include customised content in their language of choice. Customer locations can be automatically detected and used to offer the appropriate language.
Key benefits of bookingkit
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Zaui
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Bókun
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- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good booking service
Reviewed on 2019/05/20
So far it has been positive, even if we need to see it in a longer period.
So far it has been positive, even if we need to see it in a longer period.
Pros
Easy to use, customize events, very professional website mask, easy to use back office.
Cons
You cannot use the calendar for bookings created from a third party, It would be much more useful if we could have all bookings in just one place.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good, but a little expensive
Reviewed on 2021/03/03
I started with bookingkit because they have a great checkout UX for our site visitors.
They are...
I started with bookingkit because they have a great checkout UX for our site visitors.
They are very friendly when you start and they will help you a lot.
Pricing it's not so good compared to other similar solutions. That was a huge factor to leave.
Pros
It's very intuitive and you also have info boxes to understand how to do things. You also have a dedicated team that is willing to help you.
But the best part is the interface for your client. At the moment, it's the best you can get with this kind of tool. It has everything the client need to feel comfortable with the ticket purchase: great design, several payment options, safe environment.
Also the bookingkit team can customize according to your needs.
Integrations with OTAs are easy as 1 click.
Cons
The back end seems a little old fashion, but because it is intuitive and works well, you don't care.
The integrations with OTA are easy but there could be more options.
I just stopped using BookingKit because it was a little expensive and also because one of the employees was rude when I complaint about bug on their side that they took more than 1 week to solve and after insisting a lot.
Alternatives Considered
RezdyReasons for Choosing bookingkit
Bokun needed a lot of improvement.Switched From
BókunReasons for Switching to bookingkit
It had a much better interface for our site visitors and also they were more friendly.- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The worst experience ever had with a CRM company and i have used the majority of platforms
Reviewed on 2023/09/29
Abysmal the worst experience with any booking software company i have ever had
Abysmal the worst experience with any booking software company i have ever had
Pros
The system is not great for many of our chosen use cases though we were assured in their sales pitch that it would be, turned out to all be untrue and very shortly after signing the contract, everything was said to be "in development"
Cons
The sales pitch was great, shortly after signing the contract we realised there were many false promises and the system could not handle our workload or function in the way we were told it would. The company does not abide by their own contract agreement and they refuse to close the account even though their system was never used by us as they could not deliver on their assurances and the request for closing was made within their contractual allowance.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bookingkit is handy and reliable!
Reviewed on 2019/05/20
It is really the perfect solution for my business!
It is really the perfect solution for my business!
Pros
The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!
Cons
As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!
Alternatives Considered
FareHarborReasons for Switching to bookingkit
Bookingkit just works so well and FareHarbor just didn't offer any real advantages.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Theater with bookingkit
Reviewed on 2019/06/07
Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick...
Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.
Pros
I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.
Cons
For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...
bookingkit FAQs
Below are some frequently asked questions for bookingkit.Q. What type of pricing plans does bookingkit offer?
bookingkit offers the following pricing plans:
- Starting from: €49.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
StarterKit: €49 / month Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue. - Online Payment Fee: 3% - Booking Fee: 3% - Ticket Fee: €0,50 BusinessKit: €99 / month Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform. - Online Payment Fee: 3% - Booking Fee: 2% - Ticket Fee: €0,50 ProKit: €499 / month Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally. Further details provided upon request.
Q. Who are the typical users of bookingkit?
bookingkit has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does bookingkit support?
bookingkit supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
Q. Does bookingkit support mobile devices?
bookingkit supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does bookingkit integrate with?
We do not have any information about what integrations bookingkit has
Q. What level of support does bookingkit offer?
bookingkit offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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