bookingkit

Online booking system for tour and activity providers

4,4 /5 (38 reviews) Write a Review!

bookingkit Overview

What is bookingkit?

bookingkit is a web-based booking and reservation management solution designed for leisure, activity, and tour providers, including event agencies, freelance outdoor and indoor activity instructors, tour guides, diving schools, hot air balloon flight operators, Segway tours, escape room businesses, and many more. bookingkit offers users a range of tools to better administer, market and boost their bookings.

Administration: Manage all your bookings, invoices and customer communication from one centralised location. Get an overview of your calendar and sync your experience availability in real-time with all activated channels, as well as your own website.

Marketing: bookingkit integrates with a range of channels, including TripAdvisor, GetYourGuide, mydays, etc. This means that, not only can all experiences and availabilities be syndicated automatically and in real-time to various channels for greater marketing exposure, but bookings can also be viewed and managed from one single platform. Businesses can easily analyse the number of bookings made through each channel, including over the phone and directly through the website, and determine which distribution channels are best suited for them.

Sales: Drive more bookings thanks to our simple web integration, which allows businesses to easily host their experiences and availability on their own website, through which their customers can make bookings without needing to leave the page or log in. The set up can be customised to match your company branding. Payments can be taken at the time of booking through PayPal, debit cards, credit cards, or vouchers, and cash and bank transfers can also be accepted. bookingkit supports multiple languages and currencies, with standard content such as buttons already translated, and users able to include customised content in their language of choice. Customer locations can be automatically detected and used to offer the appropriate language.

bookingkit Overview

Pricing

Starting from
€49,00

Pricing options

Free Trial
Subscription
Value for money

StarterKit: €49 / month

Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue.

- Online Payment Fee: 3%
- Booking Fee: 3%
- Ticket Fee: €0,50

BusinessKit: €99 / month

Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform.

- Online Payment Fee: 3%
- Booking Fee: 2%
- Ticket Fee: €0,50

ProKit: €499 / month

Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally.

Further details provided upon request.


bookingkit Features

Devices
Business size
S M L
Markets
United Kingdom, Germany
Supported Languages
Czech, Danish, Dutch, English, Finnish and 6 others, French, German, Italian, Norwegian, Spanish, Swedish

Media

bookingkit Dashboard with the overview of the most important data and statistics
bookingkit widget on website
bookingkit widget mobile
bookingkit widget mobile
bookingkit video bookingkit screenshot: bookingkit Dashboard with the overview of the most important data and statistics bookingkit screenshot: bookingkit widget on website bookingkit screenshot: bookingkit widget mobile bookingkit screenshot: bookingkit widget mobile

bookingkit Reviews

bookingkit Reviews

Overall rating
4,4
/
5
Excellent
23

Very good
10

Average
3

Poor
1

Terrible
1

Value for Money
4,1
Features
4,2
Ease of Use
4,1
Customer Support
4,4
87% recommended this app
Verified Reviewer

easy and efficent program and staff


Kilian S.

Bookingkit is handy and reliable!

It is really the perfect solution for my business!


Frank S.

BE CAREFUL with trial accounts, they charge you!

I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice.
What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it.
I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice.
Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ...
So my recommendation is: fingers away from bookingkit trial accounts!
As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.


Marco S.

Theater with bookingkit

Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.


Michele T.

Is good


Verified Reviewer
Industry: Leisure, Travel & Tourism
Company size: Self Employed

easy and efficent program and staff

Used Daily for 1-5 months
Reviewed on 2019/05/20
Review Source: Capterra

Pros

Really nice how it's involved in my website. Really easy and in accordance with my website style. Also, communication with other tourist OTA is important for me to manage only one agenda.
The Staff, CSRs were really kind to me! Thanks, guys!

Cons

I think it misses a title when I manage my products, but they give the possibility to tell them.
Even if they don't change the view, I like the possibility to communicate the problem on the software in a clear way. Maybe they will adjust it in the future

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kilian S.
Industry: Entertainment
Company size: 2-10 Employees

Bookingkit is handy and reliable!

Used Daily for 2+ years
Reviewed on 2019/05/20
Review Source: Capterra

It is really the perfect solution for my business!

Pros

The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

Cons

As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Frank S.
Industry: Sports
Company size: 2-10 Employees

BE CAREFUL with trial accounts, they charge you!

Used Daily for Free Trial
Reviewed on 2019/08/29
Review Source: Capterra

I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice.
What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it.
I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice.
Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ...
So my recommendation is: fingers away from bookingkit trial accounts!
As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

Pros

Looked promising in the beginning, until I had to learn that they are charging for trial accounts

Cons

Bad customer service, lack of functionalities re resource management

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Marco S.
Industry: Entertainment
Company size: 2-10 Employees

Theater with bookingkit

Used Daily for 2+ years
Reviewed on 2019/06/07
Review Source: Capterra

Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

Pros

I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

Cons

For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Michele T.
Industry: Sporting Goods
Company size: 2-10 Employees

Is good

Used Daily for 2+ years
Reviewed on 2019/06/14
Review Source: Capterra

Pros

The many possibilities of setting, the support.

Cons

The voucher that the client receive is not good for the Italian style

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,2/10
Based on 38 user ratings
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bookingkit Pricing

bookingkit Pricing

Starting from
€49,00
Free Trial
Subscription
Value for money

StarterKit: €49 / month

Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue.

- Online Payment Fee: 3%
- Booking Fee: 3%
- Ticket Fee: €0,50

BusinessKit: €99 / month

Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform.

- Online Payment Fee: 3%
- Booking Fee: 2%
- Ticket Fee: €0,50

ProKit: €499 / month

Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally.

Further details provided upon request.

StarterKit: €49 / month

Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue.

- Online Payment Fee: 3%
- Booking Fee: 3%
- Ticket Fee: €0,50

BusinessKit: €99 / month

Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform.

- Online Payment Fee: 3%
- Booking Fee: 2%
- Ticket Fee: €0,50

ProKit: €499 / month

Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally.

Further details provided upon request.

Value for Money
4,1/5
Based on 38 user ratings
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bookingkit Features

bookingkit Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,2/5
Based on 38 user ratings
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Categories

Additional information for bookingkit

Additional information for bookingkit

Key features of bookingkit

  • Award-winning support
  • Booking calendar
  • Booking notes
  • CRM
  • Discount management
  • Distribution channel analytics
  • E-tickets with POS validation
  • Group reservations
  • Guest management
  • Individual reservations
  • Integrated online payment
  • Integration with distribution network
  • Inventory Management
  • Mobile Booking Apps
  • Multiple rate plans
  • Multiple user accounts
  • Online booking portal
  • Real-time updates
  • Reservation management
  • Search functionality
  • Vouchers and coupons
  • Website integration
  • Yield management tool

Benefits

  • Accept online payments from debit and credit cards, PayPal, bank transfer, or vouchers.

  • Automatically evaluate real-time and historic data, enabling users to optimise quotas, customise offers, or create last-minute discounts thanks to our "Yield Management" functionality.

  • At-a-glance view of reservation requests, upcoming activities, monthly sales figures, and more is presented to users on the home page.

  • Manage all bookings, whether arranged online, by telephone, through hotels, tourist information centres, etc. all from one centralised platform.

  • If bookings need to be cancelled, guests are automatically informed, refunds triggered, and bookings generated for an alternative date.

  • bookingkit FAQs

    bookingkit FAQs

    Below are some frequently asked questions for bookingkit.

    Q. What type of pricing plans does bookingkit offer?

    bookingkit offers the following pricing plans:

    Starting from: €49,00

    Pricing model: Subscription

    Free Trial: Available

    StarterKit: €49 / month Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue. - Online Payment Fee: 3% - Booking Fee: 3% - Ticket Fee: €0,50 BusinessKit: €99 / month Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform. - Online Payment Fee: 3% - Booking Fee: 2% - Ticket Fee: €0,50 ProKit: €499 / month Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally. Further details provided upon request.

    Q. What are the main features of bookingkit?

    bookingkit offers the following features:

    • Award-winning support
    • Booking calendar
    • Booking notes
    • CRM
    • Discount management
    • Distribution channel analytics
    • E-tickets with POS validation
    • Group reservations
    • Guest management
    • Individual reservations
    • Integrated online payment
    • Integration with distribution network
    • Inventory Management
    • Mobile Booking Apps
    • Multiple rate plans
    • Multiple user accounts
    • Online booking portal
    • Real-time updates
    • Reservation management
    • Search functionality
    • Vouchers and coupons
    • Website integration
    • Yield management tool

    Q. Who are the typical users of bookingkit?

    bookingkit has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does bookingkit support?

    bookingkit supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish

    Q. What type of pricing plans does bookingkit offer?

    bookingkit has the following pricing plans:

    Subscription

    Q. Does bookingkit support mobile devices?

    bookingkit supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does bookingkit integrate with?

    bookingkit integrates with the following applications:

    Wordpress

    Q. What level of support does bookingkit offer?

    bookingkit offers the following support options:

    Online Support, Knowledge Base, Phone Support