About bookingkit

bookingkit is a web-based booking and reservation management solution designed for leisure, activity, and tour providers, including event agencies, freelance outdoor and indoor activity instructors, tour guides, diving schools, hot air balloon flight operators, Segway tours, escape room businesses, and many more. bookingkit offers users a range of tools to better administer, market and boost their bookings.

Administration: Manage all your bookings, invoices and customer communication from one centralised location. Get an overview of your calendar and sync your experience availability in real-time with all activated channels, as well as your own website.

Marketing: bookingkit integrates with a range of channels, including TripAdvisor, GetYourGuide, mydays, etc. This means that, not only can all experiences and availabilities be syndicated automatically and in real-time to various channels for greater marketing exposure, but bookings can also be viewed and managed from one single platform. Businesses can easily analyse the number of bookings made through each channel, including over the phone and directly through the website, and determine which distribution channels are best suited for them.

Sales: Drive more bookings thanks to our simple web integration, which allows businesses to easily host their experiences and availability on their own website, through which their customers can make bookings without needing to leave the page or log in. The set up can be customised to match your company branding. Payments can be taken at the time of booking through PayPal, debit cards, credit cards, or vouchers, and cash and bank transfers can also be accepted. bookingkit supports multiple languages and currencies, with standard content such as buttons already translated, and users able to include customised content in their language of choice. Customer locations can be automatically detected and used to offer the appropriate language.

Pricing starting from:

€49,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of bookingkit

  • Accept online payments from debit and credit cards, PayPal, bank transfer, or vouchers.

  • Automatically evaluate real-time and historic data, enabling users to optimise quotas, customise offers, or create last-minute discounts thanks to our "Yield Management" functionality.

  • At-a-glance view of reservation requests, upcoming activities, monthly sales figures, and more is presented to users on the home page.

  • Manage all bookings, whether arranged online, by telephone, through hotels, tourist information centres, etc. all from one centralised platform.

  • If bookings need to be cancelled, guests are automatically informed, refunds triggered, and bookings generated for an alternative date.

  • Devices

    Business size

    S M L

    Markets

    Germany, United Kingdom

    Supported Languages

    Czech, Danish, Dutch, English, Finnish and 6 others, French, German, Italian, Norwegian, Spanish, Swedish

    Pricing starting from:

    €49,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    bookingkit Dashboard with the overview of the most important data and statistics
    bookingkit widget on website
    bookingkit widget mobile
    View 5 more
    bookingkit video
    bookingkit screenshot: bookingkit Dashboard with the overview of the most important data and statistics bookingkit screenshot: bookingkit widget on website bookingkit screenshot: bookingkit screenshot: bookingkit widget mobile

    Features

    Total features of bookingkit: 65

    • Activities Booking
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Tracking
    • Attendee Management
    • Attendee Tracking
    • Automated Scheduling
    • Billing & Invoicing
    • Booking Notes
    • CRM
    • Calendar Management
    • Calendar Sync
    • Capacity Management
    • Central Reservation System
    • Class Management
    • Class Registration
    • Class Scheduling
    • Client Management
    • Confirmation/Reminders
    • Contact Management
    • Credit Card Management
    • Customer Support
    • Data Import/Export
    • Discount Management
    • Distribution Management
    • Electronic Payments
    • Enrollment Confirmation
    • Event Calendar
    • Event Registration
    • Facility Scheduling
    • GDS/OTA Integration
    • Gift Card Management
    • Group Registration
    • Group Reservations
    • Inventory Management
    • Itinerary Creation
    • Marketing Automation
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Online Payments
    • Online Registration
    • Onsite Registration
    • Package Creation
    • Payment Processing
    • Point of Sale (POS)
    • Pricing Management
    • Promotions Management
    • Quotes/Estimates
    • Rate Management
    • Real-time Updates
    • Refund Management
    • Reservations Management
    • Room Booking
    • Search/Filter
    • Staff Management
    • Supplier Management
    • Third Party Booking
    • Vendor Management
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4,4 /5
    (39)
    Value for Money
    4,1/5
    Features
    4,2/5
    Ease of Use
    4,2/5
    Customer Support
    4,3/5

    Already have bookingkit?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 39
    Verified Reviewer
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    easy and efficent program and staff

    Reviewed on 2019/05/20

    Pros

    Really nice how it's involved in my website. Really easy and in accordance with my website style. Also, communication with other tourist OTA is important for me to manage only one agenda.
    The Staff, CSRs were really kind to me! Thanks, guys!

    Cons

    I think it misses a title when I manage my products, but they give the possibility to tell them.
    Even if they don't change the view, I like the possibility to communicate the problem on the software in a clear way. Maybe they will adjust it in the future

    Ricardo alexandre P.
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good, but a little expensive

    Reviewed on 2021/03/03

    I started with bookingkit because they have a great checkout UX for our site visitors.

    They are...

    I started with bookingkit because they have a great checkout UX for our site visitors.

    They are very friendly when you start and they will help you a lot.

    Pricing it's not so good compared to other similar solutions. That was a huge factor to leave.

    Pros

    It's very intuitive and you also have info boxes to understand how to do things. You also have a dedicated team that is willing to help you.

    But the best part is the interface for your client. At the moment, it's the best you can get with this kind of tool. It has everything the client need to feel comfortable with the ticket purchase: great design, several payment options, safe environment.

    Also the bookingkit team can customize according to your needs.

    Integrations with OTAs are easy as 1 click.

    Cons

    The back end seems a little old fashion, but because it is intuitive and works well, you don't care.

    The integrations with OTA are easy but there could be more options.

    I just stopped using BookingKit because it was a little expensive and also because one of the employees was rude when I complaint about bug on their side that they took more than 1 week to solve and after insisting a lot.

    Frank S.
    Overall rating
    • Industry: Sports
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    BE CAREFUL with trial accounts, they charge you!

    Reviewed on 2019/08/29

    I opened a trial account with bookingkit. While testing I found out that many functionalities are...

    I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice.
    What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it.
    I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice.
    Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ...
    So my recommendation is: fingers away from bookingkit trial accounts!
    As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

    Pros

    Looked promising in the beginning, until I had to learn that they are charging for trial accounts

    Cons

    Bad customer service, lack of functionalities re resource management

    Kilian S.
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Bookingkit is handy and reliable!

    Reviewed on 2019/05/20

    It is really the perfect solution for my business!

    It is really the perfect solution for my business!

    Pros

    The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

    Cons

    As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

    Marco S.
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Theater with bookingkit

    Reviewed on 2019/06/07

    Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick...

    Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

    Pros

    I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

    Cons

    For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

    Showing 5 reviews of 39 Read all reviews

    bookingkit FAQs

    Below are some frequently asked questions for bookingkit.

    bookingkit offers the following pricing plans:

    • Starting from: €49,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    StarterKit: €49 / month Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue. - Online Payment Fee: 3% - Booking Fee: 3% - Ticket Fee: €0,50 BusinessKit: €99 / month Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform. - Online Payment Fee: 3% - Booking Fee: 2% - Ticket Fee: €0,50 ProKit: €499 / month Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally. Further details provided upon request.

    We do not have any information about bookingkit features

    bookingkit has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    bookingkit supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish

    bookingkit supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations bookingkit has

    bookingkit offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for bookingkit.