TimeTap

Online appointment scheduling software for any organization.

About TimeTap

TimeTap is a feature rich online appointment scheduling software including education, government, healthcare, fitness, nonprofits, small businesses and more. We serve individuals to large organizations. The tool can manage booking for multiple staff and locations.

We cover course registrations to appointment bookings. With our highly customizable tool, you can customize the booking site and control the scheduler flow. Our software is HIPAA and GDPR compliant – giving you a highly secure software that you can trust. Add additional fields to your booking form to get the customer information you need. Our system creates customer profiles for you to access and manage.

TimeTap is ideal for anyone looking for an appointment scheduling tool that is packed with features, including API integration, that can scale to meet your appointment scheduling needs. See why large and small organizations trust TimeTap.


Key benefits of TimeTap

  • Create a custom booking site that matches your brand. Link to the page or embed on your own site.

  • Enable clients to book appointments directly by embedding the scheduler directly to their website or social media profile.

  • Businesses can set up custom client profiles and keep track of important details by securely capturing their documents as a pre-requisite before any appointments are confirmed.

  • TimeTap sends automatic summary and reminder emails before each scheduled date, as well as automated confirmations and follow-up messages.

  • Consolidate appointment booking for multiple staff and locations into a single booking site. Allow each staff member to set their schedule and availability.

  • Capture the client information you need with custom booking form fields.

  • Enable waitlist feature to notify others when a spot becomes available.

  • Embed a payment portal onto your scheduler to collect money or fees for classes, registrations, or any event.

  • Supports all time zones by detecting & adjusting appointment times based on you & your client’s timezone differences.

  • Our site is secure: HIPAA and GDPR compliant.

  • Enable automated messaging to remind clients about upcoming appointments or notify them when it's time to schedule an appointment.

  • Intelligent Travel Time feature books appointments and uses Google Maps to automatically calculate travel time between appointments and adjusts your availability for smart and responsive scheduling.

  • Filtered scheduling options to choose between multiple locations or staff.

  • Images

    TimeTap Software - Custom Booking Site
    TimeTap Software - Manage Customer Information
    TimeTap Software - Visualize schedules
    TimeTap Software - Enter appointment details
    TimeTap Software - View appointment lists
    TimeTap Software - Mark appointments as completed
    TimeTap Software - See a list of clients
    TimeTap Software - Setup recurring appointments
    TimeTap Software - Adjust availability
    TimeTap Software - 2-way Google Calendar sync
    View 11 more
    TimeTap video
    TimeTap Software - Custom Booking Site
    TimeTap Software - Manage Customer Information
    TimeTap Software - Visualize schedules
    TimeTap Software - Enter appointment details
    TimeTap Software - View appointment lists
    TimeTap Software - Mark appointments as completed
    TimeTap Software - See a list of clients
    TimeTap Software - Setup recurring appointments
    TimeTap Software - Adjust availability
    TimeTap Software - 2-way Google Calendar sync

    Not sure about TimeTap? Compare with a popular alternative

    TimeTap

    4,5 (239)
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    Starting Price

    US$28,45
    month
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    month

    Pricing Options

    Free version
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    Features

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    Integrations

    7
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    Ease of Use

    4,3 (239)
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    Value for Money

    4,4 (239)
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    Customer Service

    4,6 (239)
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    Reviews

    Overall rating

    4,5 /5
    (239)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,6/5

    Already have TimeTap?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 239
    Melina
    Melina
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501–1 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Impressed with TimeTap's Customization and Online Platform

    Reviewed on 2023/03/01

    Pros

    We give it a perfect 10 out of 10 for it's exceptional customization options and effective strategies that help us simplify our work, connect with our customers, and handle payments smoothly. It is a one-stop online that offers everything from payment processing to follow-up services.

    Cons

    If your organization needs multiple features, the cost of different pricing plans offered by Timetap can become expensive.

    Weisenberg
    Overall rating
    • Industry: Education Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for scheduling appointments!

    Reviewed on 2019/03/18

    We use Time Tap for our international students to make appointments at our Center. It has been a...

    We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success.

    Pros

    For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.

    Cons

    The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.

    Response from Lumaverse Technologies

    Hi Wendy,

    We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value!

    Please let us know if there's anything we can do to help,
    Lucy

    Ashley
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    The idea is there

    Reviewed on 2019/05/24

    I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected....

    I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it.

    Pros

    The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent)
    Square compatible

    Cons

    Inconsistent. Unfortunately I have more cons than pros.
    Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use.
    My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors.
    The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job.

    Response from Lumaverse Technologies

    Hi Ashley,

    I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at [email protected] or book with us at https://www.timetap.com/online-support-call.html

    Thanks,
    Lucy

    Hayley
    Hayley
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great service

    Reviewed on 2018/10/09

    Scheduling is infinitely more effective and efficient saving me many back-and-forth emails.

    Scheduling is infinitely more effective and efficient saving me many back-and-forth emails.

    Pros

    Ease of use and sharing with clients. My clients are able to click the link and have the freedom to choose what works best for both of us.

    Cons

    Some customizable features are difficult to find or don't yet exist. However, the people at TimeTap are very responsive to changes and requests.

    Response from Lumaverse Technologies

    Hi Hayley,

    Thank you for taking the time to leave us this review! We're glad to hear that TimeTap has made scheduling more effective and efficient for your business. That's music to our ears! Please let us know if there is ever anything we can do to help!
    Lucy

    Jason
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A solid choice for scheduling software

    Reviewed on 2018/10/10

    This software definitely helps streamline my process of scheduling clients, setting/modifying...

    This software definitely helps streamline my process of scheduling clients, setting/modifying availability of my staff, and tracking individual sessions, classes, and seminars all in the same interface.

    Pros

    Lots of customization options and a reasonably robust/flexible scheduling system. Includes many useful features, not a lot of fluff.

    Cons

    Setting up staff availability time frames can be unnecessarily tedious. Mobile support is definitely lacking.

    Response from Lumaverse Technologies

    Hi Jason,

    Thanks so much for taking the time to leave us this review and provide us with the solid feedback on staff availability and mobile support. Our Android app launched into beta earlier this month so please reach out to us at [email protected] if you've not been invited to that. We also just released the ability to see and add staff availability through the Appointments > Calendar screen this past weekend in 3.38.0. This should help with manipulating available times from the browser based app.

    Please reach out to us with any questions on those!
    Lucy

    Showing 5 reviews of 239 Read all reviews

    TimeTap FAQs

    Below are some frequently asked questions for TimeTap.

    TimeTap offers the following pricing plans:

    • Starting from: US$28,45/month
    • Pricing model: Subscription
    • Free Trial: Available

    PROFESSIONAL: (Solo) 1 Staff + 1 Location, $24.95/mo (monthly) or $22.45/mo (annual) (Team) 5 Staff + 5 Locations, $39.95/mo (monthly) or $35.95/mo (annual) BUSINESS: (Solo) 1 Staff + 1 Location, $44.95/mo (monthly) or $40.45/mo (annual) (Team) 5 Staff + 5 Locations, $74.95/mo (monthly) or $67.45/mo (annual) Enterprise plans are also available and tailored to your needs.

    TimeTap has the following typical customers:

    11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    TimeTap supports the following languages:

    English, French, German, Portuguese, Spanish

    TimeTap supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TimeTap integrates with the following applications:

    Google Calendar, Microsoft 365 License Optimization, Microsoft Outlook, PayPal, SalesforceIQ, Stripe, iCalendar

    TimeTap offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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