About TimeTap
TimeTap is a feature rich online appointment scheduling software including education, government, healthcare, fitness, nonprofits, small businesses and more. We serve individuals to large organizations. The tool can manage booking for multiple staff and locations.
We cover course registrations to appointment bookings. With our highly customizable tool, you can customize the booking site and control the scheduler flow. Our software is HIPAA and GDPR compliant – giving you a highly secure software that you can trust. Add additional fields to your booking form to get the customer information you need. Our system creates customer profiles for you to access and manage.
TimeTap is ideal for anyone looking for an appointment scheduling tool that is packed with features, including API integration, that can scale to meet your appointment scheduling needs. See why large and small organizations trust TimeTap.
Pricing starting from:
US$24,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to TimeTap
Key benefits of TimeTap
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French, German, Portuguese, Spanish
Pricing starting from:
US$24,95/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to TimeTap
Images
Features
Total features of TimeTap: 153
Alternatives
Acuity Scheduling
Salesforce Sales Cloud
Mindbody
Airbox
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product with fantastic support
Reviewed on 2018/06/11
Pros
We have over 20 offices and countless staff - this is one of the few platforms that enable us to manage our locations effectively
Cons
I cannot see any cons with the software but I would be grateful to select multiple conditions when telling timetap to autofill hidden fields based upon X YZ in the client field setup
Response from Lumaverse Technologies
Hey Michael! Thank you so much for taking the time to leave such a great review! I will take your note to our development team to review. We are always looking to make improvements that benefit our users so we appreciate the feedback! Happy scheduling! - Meaghan
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for scheduling appointments!
Reviewed on 2019/03/18
We use Time Tap for our international students to make appointments at our Center. It has been a...
We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success.
Pros
For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.
Cons
The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.
Response from Lumaverse Technologies
Hi Wendy,
We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value!
Please let us know if there's anything we can do to help,
Lucy
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
The idea is there
Reviewed on 2019/05/24
I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected....
I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it.
Pros
The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent)
Square compatible
Cons
Inconsistent. Unfortunately I have more cons than pros.
Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use.
My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors.
The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job.
Response from Lumaverse Technologies
Hi Ashley,
I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at [email protected] or book with us at https://www.timetap.com/online-support-call.html
Thanks,
Lucy
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
TimeTap has worked pretty well for my small chiropractic clinic
Reviewed on 2019/01/09
It has worked mostly well, but a few glitches.
It has worked mostly well, but a few glitches.
Pros
I like that once a patient schedules, they get reminders sent to them automatically.
Cons
Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone. It is because TimeTap needs to create a more mobile friendly version of the scheduler or create an app for patients/clients to use.
Response from Lumaverse Technologies
Hi there,
Thanks so much for taking the time to leave us this review. We are working on a huge update to the scheduler which we hope to have out in Q1 of this year. Hopefully that can help make your experience a 10 out of 10!
Thanks so much for using TimeTap,
Lucy
- Industry: Higher Education
- Company size: 1 001–5 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Everything you need in one place
Reviewed on 2018/10/09
We are just working to maximize Time Tap for our needs. I do think we will get there. Marking each...
We are just working to maximize Time Tap for our needs. I do think we will get there. Marking each student as "completed" is time-consuming, so we are looking for ways to make it easier, or automatic. I think it gets better every month, overall. Sometimes the page seems a little scattered. I think the "look" of a page could be more user-friendly, with more color, more eye-catching fields to find and fill out, etc.
Pros
I like the calendar view, and the ability to filter lists to see just about any scenario I need to see.
Cons
I think the way parents fill it out might not be the most intuitive, because we often get their child's name where it should be parent, or not all fields filled out. I wish the calendar field would show status of child's lesson- completed, no show, etc.
Response from Lumaverse Technologies
Hi there,
Thanks for taking the time to leave us a review. We do have ways to automate marking an appointment as completed so please reach out to us at [email protected] and we can discuss more on that end. I'd love to hear more about your ideas for the look of the page too.
We look forward to hearing more from you,
Lucy
TimeTap FAQs
Below are some frequently asked questions for TimeTap.Q. What type of pricing plans does TimeTap offer?
TimeTap offers the following pricing plans:
- Starting from: US$24,95/month
- Pricing model: Subscription
- Free Trial: Available
PROFESSIONAL: (Solo) 1 Staff + 1 Location, $24.95/mo (monthly) or $22.45/mo (annual) (Team) 5 Staff + 5 Locations, $39.95/mo (monthly) or $35.95/mo (annual) BUSINESS: (Solo) 1 Staff + 1 Location, $44.95/mo (monthly) or $40.45/mo (annual) (Team) 5 Staff + 5 Locations, $74.95/mo (monthly) or $67.45/mo (annual) Enterprise plans are also available and tailored to your needs.
Q. Who are the typical users of TimeTap?
TimeTap has the following typical customers:
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does TimeTap support?
TimeTap supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does TimeTap support mobile devices?
TimeTap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TimeTap integrate with?
TimeTap integrates with the following applications:
Google Calendar, Microsoft Outlook, Office 365 License Management, PayPal, SalesforceIQ, Stripe, iCalendar
Q. What level of support does TimeTap offer?
TimeTap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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