MagHub

End-to-End Media Publishing Solution

4,6 /5 (71 reviews) Write a Review!

MagHub Overview

What is MagHub?

MagHub is the complete software solution for any media publishing business. Whether the publisher is 5 - 100 users, MagHub presents the largest feature set of any other media publishing tool available. Features include Ad Sales, CRM, Order Management, Vendor/Freelance Management, Marketing Tools such as a built out automation engine similar to the larger workflow/automation at a fraction of the cost that is built directly into the system, Subscription management with customizable branding and themes for the portals, distribution, layout and production, and so much more. Our base package has everything a publisher needs to get started in this business, and as they grow, MagHub will grow with them.

What sets MagHub apart from their competitors? MagHub has a 100% U.S. Based Staff, development happens in the offices in Ann Arbor, MI, every day. MagHub updates the 2nd Tuesday of every month, and has done so since creation. MagHub has the highest rated support/on-boarding team of any other software provider out there. With technologies such as Live Chat, Pendo Integration, Support Ticketing, Onsite Training, In-Office Free Training, Videos, Webinars, Champion Channels, and more, MagHub makes sure that when a client's site goes live, it's ready to go.

The features mentioned above are just a small portion of features available for MagHub clients to utilize, with monthly updates, this content will need to be updated by the 2nd Tuesday of next month! We find it easier to learn more about MagHub by reaching out to us on our website.

MagHub Overview

Pricing

Starting from
US$60,00/month

Pricing options

Free Trial
Subscription
Value for money

Plus Startup Fees


MagHub Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

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MagHub Reviews

MagHub Reviews

Overall rating
4,6
/
5
Excellent
46

Very good
24

Average
0

Poor
1

Terrible
0

Value for Money
4,6
Features
4,3
Ease of Use
4,3
Customer Support
4,7
99% recommended this app
Kristi C.

Maghub Review

I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, [SENSITIVE CONTENT HIDDEN] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough.


Luke V.

Maghub is a fantastic comprehensive solution

"A" rating for sure. Maghub is consistently the most used and helpful product we use at our mid-size publishing company. Our business revolves around it.


Sharon H.

Maghub review 8/2020

Overall, I have been extremely happy. Prior to Maghub we used ZOHO. Night and day, Maghub wins!! Not only is the program easy to follow but the support has been amazing. I am also glad they are local and not from another country where I have trouble understanding them. We are only 6 months into using the program but I am looking forward to becoming a 100% user.


Lisa C.

MagHub is not worth the time and money

We haven't solved any of our current procedural problems. The system takes longer and costs too much money


Soula M.

MAGHUB MAKES LIFE EASIER

I have been using it for a yr. now and the Overall experience has been great.
For an in house program, easily taught and makes me have better access to my 200 clients .

Not complicated at all to learn and truly a great program.


Kristi C.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Maghub Review

Used Daily for 1+ year
Reviewed on 2020/05/13
Review Source: Capterra

I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, [SENSITIVE CONTENT HIDDEN] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough.

Pros

Honestly, I love everything about this software.

Cons

Zero complaints. Their customer service is top-notch, so if there is something you don't understand or need assistance with - they are right there with you. They listen to your feedback, I forget what I wanted functionality for but it wasn't an option. A quick call to [SENSITIVE CONTENT HIDDEN] and within days they had programmed that feature for me, at no additional cost. That's what I call listening to the customer.

Response from Aysling

Thank you for your thorough review of the MagHub platform! We're glad to have your publication on board with us, and we're absolutely grateful that our platform and team could exceed expectations!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Luke V.
Industry: Publishing
Company size: 11-50 Employees

Maghub is a fantastic comprehensive solution

Used Daily for 2+ years
Reviewed on 2020/06/23
Review Source: Capterra

"A" rating for sure. Maghub is consistently the most used and helpful product we use at our mid-size publishing company. Our business revolves around it.

Pros

Ease of use and adaptability are the core strengths of the Maghub system. The system is designed to cover nearly all of the needs of a modern publishing company from order tracking, CRM, Sales functionality, and a full accounting suite. Integrations can be added to customize the system to tailor it to your needs. The customer support is engaged and helpful. Also, the feature set is constantly updated.

Cons

Not a super big con, but as publishing transitions away from a print-dominated market, software products are naturally trying to adapt as fast as they can while keeping stability and product consistency in mind. Maghub is not immune to this but improves monthly.

Response from Aysling

Thank you for your thorough review of MagHub. We are fortunate to partner with terrific publishers such as yourself as you provide great feedback, commentary, and recommendations which ultimately guides the direction of MagHub as a product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sharon H.
Industry: Newspapers
Company size: 11-50 Employees

Maghub review 8/2020

Used Daily for 1-5 months
Reviewed on 2020/08/20
Review Source: Capterra

Overall, I have been extremely happy. Prior to Maghub we used ZOHO. Night and day, Maghub wins!! Not only is the program easy to follow but the support has been amazing. I am also glad they are local and not from another country where I have trouble understanding them. We are only 6 months into using the program but I am looking forward to becoming a 100% user.

Pros

I like the organizational aspect of the program. Quick links are useful. Having the ability to customize my dashboard was also a nice feature. There are way more features then I have used up to this point but I am looking forward to learning about the other features. To date, the programs are fairly easy to follow. But the chat help has been wonderful!

Cons

I wish the program integrated better with gmail. Having to add bcc everytime I send out an email to a customer is a hassle. I forget constantly. It was also be nice if I could enter a contract on the app. Often I am not in front of my computer and want to enter a sale.

Response from Aysling

Hi there, thank you for your thorough review of MagHub; we are so happy you made the switch from Zoho. Regarding the Gmail situation; there are ways you can actually auto add BCC features, so you never have to do it manually again. I would also check out the newly updated Gmail Add-On as well.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lisa C.
Industry: Publishing
Company size: 11-50 Employees

MagHub is not worth the time and money

Used Daily for 6-12 months
Reviewed on 2019/12/03
Review Source: Capterra

We haven't solved any of our current procedural problems. The system takes longer and costs too much money

Pros

Not much. However, the technical support is very involved with trying to solve your problems in a timely manner.

Cons

Too technical. Too many ways to achieve one outcome that makes it terribly confusing. Too analytical for selling. Sales is a relationship built with your client. This makes the salesperson a telemarketing robot and that never achieves high sales results.

Response from Aysling

Hi there, thank you for your review of MagHub. We will be reaching out today to see how we can make sure MagHub assists with your current procedural problems. We're glad our support team has been responsive, and we have no doubt our system will better assist your salesperson's day to day activities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Soula M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

MAGHUB MAKES LIFE EASIER

Used Daily for 1+ year
Reviewed on 2020/07/08
Review Source: Capterra

I have been using it for a yr. now and the Overall experience has been great.
For an in house program, easily taught and makes me have better access to my 200 clients .

Not complicated at all to learn and truly a great program.

Pros

I can easily see my schedule, appointments, all the information I need on a particular client.
The payments are automatically done (*meaning the way it is set up to send reminders and I DO not need to do this anymore )** the Activities is great for my notes and for me to choose if I want to set up a TO DO
make an appointment or EMAIL the client a reminder without having to type or copy past if already programmed* the Email Contact About Call * feature also one of my favorites.

Cons

That I am not able to fix the layout *my preference * site settings. I preferred it on the top , not docked on the side and for NOT being able to manage or set it the way I like.

Response from Aysling

Thank you for your review of MagHub, we're glad that the MagHub platform has made your processes easier. Regarding the Left-Hand Navigation menu, we understand that it is an adjustment, and one that we will continue to improve. We adopted the Left-Hand Navigation many years ago for our Client/Subscriber/Vendor portals, and after testing those processes, we found users find and access things easier; which prompted us to release it for all of MagHub.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,8/10
Based on 71 user ratings
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MagHub Pricing

MagHub Pricing

Starting from
US$60,00/month
Free Trial
Subscription
Value for money

Plus Startup Fees

Plus Startup Fees

Value for Money
4,6/5
Based on 71 user ratings
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MagHub Features

MagHub Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,3/5
Based on 71 user ratings
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Categories

Additional information for MagHub

Additional information for MagHub

Key features of MagHub

  • Account activity reminders
  • Ad inventory management
  • Ad or service item order creation
  • Automated emails for production, sales, and finance
  • Automatic artwork sync
  • Automation Engine
  • Bulk contact import
  • Call list generation
  • Client and vendor portals
  • Client approval with digital signatures
  • Custom field generation
  • Customizable branding
  • Customizable order & email templates
  • Dashboard widgets for reports and next activities
  • Digital flatplanning
  • Drag-and-drop flatplanning tools
  • Financial and administrative tools
  • Gamification
  • Integrated ticketing system
  • Interactive proposals
  • Layout with coordinated ad inventory
  • Magazine CRM
  • Mass email campaigns
  • Mobile app
  • Online invoicing and payment processing
  • Order management
  • Print & digital ad rate card customization
  • Production and project management
  • Publishing direct to Issuu
  • Reports
  • Run sheet of upcoming articles and advertisements
  • Sales management
  • Service line item creation
  • Subscriptions and distribution
  • Vendor and personnel management

Benefits

Users can strengthen relationships with customers and partners using MagHub's CRM that reminds users when there hasn’t been activity on accounts.

MagHub's sales pipeline is suited specifically for those working in the publishing industry, and made fun and competitive through gamification features and sales contests.

The client and vendor portals give access to order history, and enable interaction with proposals, order approvals, online payments, as well as service requests.

MagHub's visual flatplanning solution, MagBuilder, allows users to view a run sheet of upcoming articles and advertisements, place items with order notes, and sync artwork automatically.

With MagHub, organizations can place a custom branded module on their website that allows subscribers to sign up and pay online for a subscription.

MagHub FAQs

MagHub FAQs

Below are some frequently asked questions for MagHub.

Q. What type of pricing plans does MagHub offer?

MagHub offers the following pricing plans:

Starting from: US$60,00/month

Pricing model: Subscription

Free Trial: Available

Plus Startup Fees

Q. What are the main features of MagHub?

MagHub offers the following features:

  • Account activity reminders
  • Ad inventory management
  • Ad or service item order creation
  • Automated emails for production, sales, and finance
  • Automatic artwork sync
  • Automation Engine
  • Bulk contact import
  • Call list generation
  • Client and vendor portals
  • Client approval with digital signatures
  • Custom field generation
  • Customizable branding
  • Customizable order & email templates
  • Dashboard widgets for reports and next activities
  • Digital flatplanning
  • Drag-and-drop flatplanning tools
  • Financial and administrative tools
  • Gamification
  • Integrated ticketing system
  • Interactive proposals
  • Layout with coordinated ad inventory
  • Magazine CRM
  • Mass email campaigns
  • Mobile app
  • Online invoicing and payment processing
  • Order management
  • Print & digital ad rate card customization
  • Production and project management
  • Publishing direct to Issuu
  • Reports
  • Run sheet of upcoming articles and advertisements
  • Sales management
  • Service line item creation
  • Subscriptions and distribution
  • Vendor and personnel management

Q. Who are the typical users of MagHub?

MagHub has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does MagHub support?

MagHub supports the following languages:

English

Q. What type of pricing plans does MagHub offer?

MagHub has the following pricing plans:

Subscription

Q. Does MagHub support mobile devices?

MagHub supports the following devices:

Android, iPhone, iPad

Q. What other apps does MagHub integrate with?

MagHub integrates with the following applications:

Authorize.net, Constant Contact, Dropbox Business, Google Workspace, HubSpot Marketing Hub, Mailchimp, Microsoft 365, QuickBooks Online, Twilio, Twitter

Q. What level of support does MagHub offer?

MagHub offers the following support options:

Online Support, Phone Support, Knowledge Base, Video Tutorials, FAQs, Forum