Revinova

4.6 (14)
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Creating Product Experts at Scale

About Revinova

At Raven360, we know that you want to train customers so you can scale your business. To do that, you must guide users toward mastering your product.

The problem is if you can’t scale onboarding users, you risk losing customers, and your team feels overwhelmed and frustrated.

We believe a lack of product competency should never be why a customer churns. We understand how much it hurts when customers leave for a competitor, which is why we’ve helped over 2 million learners and certified over 400,000 experts.

Here’s how we do it:

Step 1: We use the Raven methodology to diagnose your training process.

Step 2: We demo how the method improves and accelerates product mastery.

Step 3: We give you a plan for your new onboarding and training delivery platform.

So, schedule a Demo. And in the meantime, explore our free online Academy.

Stop losing customers, wasting time, and damaging your brand reputation. Instead, feel confident and in control while creating product experts at scale.


Key benefits of Revinova

Decrease time to value and build product competency for churn reduction.

Unique platform entirely designed for onboarding B2B SaaS customers.

Automates customer training creating product experts at scale.


Images

Revinova Software - Deliver all forms of digital content across any device
Revinova Software - Logging into Content Raven
Revinova Software - Select an account
Revinova Software - Manage any content, curated from file sharing platforms like Dropbox and Google Drive
Revinova Software - Measure individual user engagement with built-in analytics
Revinova Software - Provide access to content from any device, anywhere, online or offline, and localized
Revinova Software - View file details, open or delete
Revinova Software - Preview files
Revinova Software - Users can change passwords, edit profiles, logout and more in account details
Revinova Software - View automated reports via mobile device
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Revinova video
Revinova Software - Deliver all forms of digital content across any device
Revinova Software - Logging into Content Raven
Revinova Software - Select an account
Revinova Software - Manage any content, curated from file sharing platforms like Dropbox and Google Drive
Revinova Software - Measure individual user engagement with built-in analytics
Revinova Software - Provide access to content from any device, anywhere, online or offline, and localized
Revinova Software - View file details, open or delete
Revinova Software - Preview files
Revinova Software - Users can change passwords, edit profiles, logout and more in account details
Revinova Software - View automated reports via mobile device

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Reviews

Overall rating

4.6 /5
(14)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.8/5

Already have Revinova?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14
Frank
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A new way of training

Reviewed on 2019/03/19

Raven360 blew my mind! I was hoping to find something like this, but was only looking in a...

Raven360 blew my mind! I was hoping to find something like this, but was only looking in a traditional LMS. I would have never thought of a CaaS as a way to train, but they have exceeded all my expectations. Their service team is friendly, prompt, and highly qualified to train on their software. They listen to feedback and truly help find the best way to train teams.

Pros

The software allows me to upload unlimited 4K videos and manage them in well developed channels and learning paths. The Awards Module has been a huge motivator for our team! We are having leaders request customized content now just so they can take on the leader boards.

Cons

I think the quizzes can have a few added features, such as fill in the blank responses.

Lucie
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to implement, supportive client success team, great user documentation

Reviewed on 2023/06/28

Raven allows us to scale our training offerings and gives us a professional looking central point...

Raven allows us to scale our training offerings and gives us a professional looking central point to host all training documentation and make that available to our user base

Pros

The different options for deploying content and controlling who it should be deployed to. The assessments module. Easy to configure and maintain

Cons

Some UI elements of the Admin portal could be improved - especially around ease of navigation within the admin panel.

Alternatives Considered

Articulate 360

Reasons for Switching to Revinova

The billing plan for Raven was the only one of it's kind in the solutions we reviewed and offered us a good deal of flexibility
Cristina
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product, great customer service

Reviewed on 2020/05/22

For a company our size, Raven360 has the functionality we need and a good price point. I actually...

For a company our size, Raven360 has the functionality we need and a good price point. I actually think it probably has most of the functionality that other systems have, but it's sometimes hard to tell because it's buried in the clunky interface and navigation. However, the thing that really keeps us loyal to Raven is our Account Manager and the quality of service he's provided. We've only been with Raven for 6 months, but they've really helped us be successful with our goals and I'm sure they'll continue to do so. We're not a large company so I was really impressed with their service, since it's absent with most other vendors we work with. My final piece of advice is keep working to improve the interface and navigation and hire 50 more [SENSITIVE CONTENT HIDDEN].

Pros

I like the fact that it can serve different needs within our organization. We use it for training and as a document library for Sales. The overall training functionality is good and what I'd expect from a platform. The document library has been great and it has been easy for our team to access their content. The best part of Raven 360 is our Account Manager who has been one of the best I've worked with: always responsive and a problem solver. When we were launching the document library for Sales, we needed a lot of help in a very short period of time and [SENSITIVE CONTENT HIDDEN] hand-held us to get it set up the way we needed it.

Cons

The interface is clunky and it's not intuitive to find what you're looking for. I previously sold education software, so I'm familiar with a lot of different platforms. It took time to get used to and some of the flow isn't natural. For instance, in many places when you click on a screen it opens a new tab, which is odd for anyone who uses an internet browser (which is everyone), since we've been trained to have to open a new tab for most things, as opposed to that being the default. It also just looks older and not as sleek as others out there. That's not a big deal, but it adds to the clunkiness feel of the user experience.

Alternatives Considered

Brainshark

Reasons for Switching to Revinova

Chose for price, but staying for service.

Response from Revinova

Thank you Christina for the review!

Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My review of Raven 360

Reviewed on 2023/06/30

Raven 360 has allowed us to globalise our product training - the team have been fantastic to work...

Raven 360 has allowed us to globalise our product training - the team have been fantastic to work with at the pace we needed

Pros

The product is clear and simple to build on. Layering up as the content increases. The tagging and referencing is superb

Cons

needing to use a separate content management tool

Alternatives Considered

360Learning

Reasons for Switching to Revinova

The implementation of UiPath's academy and their pricing structure
Gary
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accelerated Time-to-Value and Reduced Churn for our SaaS solution

Reviewed on 2023/02/24

Onboarding new customers at scale and reducing churn

Onboarding new customers at scale and reducing churn

Pros

Raven360 is a B2B SaaS company with a solution for B2B SaaS companies that need to onboard new customers accurately and quickly. This leads to less churn, fewer trouble tickets, and more product experts! They understand what our pain points are - and we could not be happier with the results

Cons

So far so good - Their CS teams have been very responsive

Showing 5 reviews of 14 Read all reviews

Revinova FAQs

Below are some frequently asked questions for Revinova.

Revinova offers the following pricing plans:

  • Starting from: US$9,000.00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Contact Revinova for detailed pricing information.

Revinova has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Revinova supports the following languages:

English

Revinova supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Revinova integrates with the following applications:

Braintree, Go1, HubSpot CRM, LinkedIn Learning, PayPal, Workday HCM

Revinova offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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