About OnTime 360

OnTime 360 is a cloud-based software from Vesigo Studios, designed for use by multiple types of transportation business, including couriers, freight brokers, and dispatching service providers. The solution offers team collaboration tools, accurate order dispatching, and intelligent assignment of drivers. OnTime 360 integrates with other software systems through its API, and is designed to work worldwide, with regional formatting and Unicode support allowing users to enter data in any language and view dates, times, numbers, and currencies in their preferred regional format.

OnTime 360 includes a vehicle management system which allows users to track the exact location of vehicles, manages maintenance requirements by mileage or date, and automatically notifies users when scheduled maintenance points are reached. The tracking and tracing feature helps users to instantly calculate the price and send a notification to drivers if a customer asks for a change in service. Also included are billing tools that have the capability to automatically generate invoices as per the billing cycle of customers.

OnTime 360 has a workflow designer that enables users to customize certain functions, such as setting up of specific triggers to send notifications to a large group, with control over delivery methods and content. The solution also simplifies payroll and wage calculation by offering a time clock feature that captures the exact time logged, orders processed, and distance driven.

OnTime 360 is compatible with various mobile devices and allows users to work offline when there is no internet connection, with all standing data automatically synch​ronized once the mobile device regains signals and has an internet connection.

Key benefits of OnTime 360

● Multiple users can be managed, with administrators able to set access permissions on a per-user basis to prevent unapproved access to system features.

● Web portal allows customers to view their order history and manage their personal address book.

● Price set feature maintains a record of wages paid to the subcontractors or employees and prices charged to customers.

● Users can create up to 50 additional custom fields to suit their data capture requirements.

● Real-time driver tracking assists users in evenly and efficiently distributing workloads between drivers.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Images

Bills can be generated automatically in OnTime 360
OnTime 360 includes integrated maps to track the exact location of vehicles
Offers order dispatch information with precision
Price modifier on the basis of actual weight
OnTime 360 offers integration with QuickBooks
OnTime 360 is optimized for iOS devices, and offers apps for Android and Windows Phone
View 7 more
OnTime 360 video
OnTime 360 video
OnTime 360 screenshot: Bills can be generated automatically in OnTime 360 OnTime 360 screenshot: OnTime 360 includes integrated maps to track the exact location of vehicles OnTime 360 screenshot: Offers order dispatch information with precision OnTime 360 screenshot: Price modifier on the basis of actual weight OnTime 360 screenshot: OnTime 360 offers integration with QuickBooks OnTime 360 screenshot: OnTime 360 is optimized for iOS devices, and offers apps for Android and Windows Phone

Features

Total features of OnTime 360: 42

  • API
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Client Portal
  • Compensation Management
  • Configurable Workflow
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Fields
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight
  • For Restaurants
  • GPS
  • Invoice Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Rating Engine
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter

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Reviews

Overall rating

4,2 /5
(30)
Value for Money
3,9/5
Features
3,5/5
Ease of Use
4/5
Customer Support
4,4/5

Already have OnTime 360?

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Showing 5 reviews of 30
Chella A.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HAVE LOVED IT FROM DAY 1

Reviewed on 2019/05/30

It has helped our business be up to date and more efficient.

It has helped our business be up to date and more efficient.

Pros

The versatility from day one! The ease of use.

Cons

I would like to see the reports have the ability to be modified for more specific uses.

Jasmine J.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable Product with upcoming technology

Reviewed on 2016/06/17

The customer support is amazing!!! Learning the software can be challenging but, with their great...

The customer support is amazing!!! Learning the software can be challenging but, with their great support and training tools we've been able to run smoothly.

Pros

The interface is user friendly.

Cons

There seems to be some fine details that are necessary that can be simply added. Especially with the link email for POD that are sent to customers it doesn't give the ability to reference the customers HAWB.

Malinda H.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

After 5 months of trying to get this system functioning we had to abandon it

Reviewed on 2018/02/27

Pros

Saving quotes was a nice feature. The web portal is nice and the drive mobile app is also user well done. It can take on a variety of complex rates and make them work, however it is very time consuming and complex to set up. You can customize a lot of features, and import data to OnTime360, which can be helpful but also messy, requiring time to clean up what is imported.

Cons

Save your money and your time. OnTime360 IS NOT completely mobile. If you are a fast paced small business and your dispatchers are not always at a windows computer 24hrs a day good luck! You will need a windows operating system laptop or tablet to lug around with internet access. Their customer service lacks in following up with things they need to get back to you on. They will answer your questions, but they are also rigid and not willing to take customer suggestions to make improvements that will benefit a broader base of clients. They make everything sound simple and it is not. I can generally easily learn most software programs, so I am not computer illiterate. I have to cancel and lose 6 months worth of money, because I asked how will my dispatcher will log in when they are not in the office to late in the game. Their answer is that cannot be done, and we will not make that available and we are not giving you any of your money back. Coming from using another dispatching software system for many years, I never liked the OnTime Dispatch you must use multiple screens and to get anything done and you cannot easily see what your drivers are working on. The functionality, updating, syncing is slow, even though we have high speed internet, and they could never get me an answer as to why.

Response from Vesigo Studios

We are sorry to see that you have chosen to close your OnTime 360 account.

Many of our customers agree that our price quotes feature, Customer Web Portal, new Mobile Applications for drivers, and flexible pricing are among our many great features.

Our unlimited in-house Customer Service is included free of charge to our customers using all OnTime subscription levels. Many of our customer's suggestions have been included in recent updates to our software. Of course, as with any new software system, there is a learning curve and we welcome our customers to call or email us at their convenience.

We understand that, despite our continual efforts, some of the difficulties you were having could not be resolved to your satisfaction. Please note that a partial refund was provided. As always, we strive to take our customers recommendations and constructive criticism into consideration and continually work to improve. We appreciate you taking time to give us your feedback.

Dolores P.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Friendly Support and Responsive Software

Reviewed on 2016/09/21

I really like how quick and easy it is to place orders in OnTime 360 and how quickly drivers...

I really like how quick and easy it is to place orders in OnTime 360 and how quickly drivers receive delivery information.

Pros

Great customer support!

Cons

Advanced search and quick views initial adjustments can be difficult.

Mani R.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Confidence To Deliver

Reviewed on 2014/12/22

If you are wondering whether or not to employ the services of On Time 360, then let me stop you...

If you are wondering whether or not to employ the services of On Time 360, then let me stop you right now and invite you to jump right in and start using this wonderful software which will help you infinitely.
I was like many of you, shopping around to find a suitable software which will propel my company to success, when I stumbled across the On Time 360 video and found it very educational. Yes, I know it is lengthy, but follow it closely and you will discover the answers to many of your concerns.
The affordability of such a small monthly premium was a huge factor in my acquisition of this program for my courier services as I was now starting out from nothing.
It is not a perfect system, however, that is where the good folks at customer service come into the picture. Taking your problems step by step in details, they will present it to the developers and bring you back a bag full of solutions.
Welcome aboard and join me in in the journey of a smart software/adventure.

Showing 5 reviews of 30 Read all reviews

OnTime 360 FAQs

Below are some frequently asked questions for OnTime 360.

OnTime 360 offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Essential: $39 / month Professional: $129 / month Enterprise: $199 / month Enterprise Plus: $349 / month

We do not have any information about OnTime 360 features

OnTime 360 has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

OnTime 360 supports the following languages:

English

OnTime 360 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OnTime 360 integrates with the following applications:

Microsoft Excel, QuickBooks Online Advanced

OnTime 360 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for OnTime 360.