Send Social Media

Social media dashboard for businesses, marketers & agencies

About Send Social Media

Send Social Media is a dashboard solution that helps small businesses engage with customers, measure results and monitor their brand across multiple social media networks, all at once. Businesses, marketers, agencies and enterprises can manage their entire email marketing campaigns, as well as launch mobile text messaging strategies.

With Send Social Media, businesses can post text and images to multiple services at once from a single platform, including Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare, WordPress and more. Users can schedule social network updates, read and respond to comments on a variety of social network posts, as well as use email to update all their social networks at once. Every message sent via the platform gets tracked and analyzed for analytics, with reports on link clicks, referrers, shares, likes, comments, views, mentions, and more.

Send Social Media monitoring tools enable businesses to listen and respond to conversations about their brand, or their competitors’. Users can set up keywords, search by location, and have the results sent via email. The platform keeps track of mentions and analyzes them for sentiment. Send Social Media helps generate leads using Twitter auto-replies, and automatically respond to tweets that contain keywords relevant to the brand. Users can randomize responses, as well as filter by location, sentiment, and Klout score.

Send Social Media’s email marketing features include email templates and scheduling, tracking and analytics, and bulk contact importing. Website visitors can subscribe to emails, and recipients can share them via social networks. The platform includes a tool for customer relationship management (CRM) that enables organizations to set up automatic messages that are triggered by a date or event. SMS marketing features allow users to schedule and broadcast bulk SMS messages, and receive replies.

Pricing starting from:

US$49,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Send Social Media

  • Send Social Media helps businesses grow and build their brand online by posting to multiple services at once.

  • Users can monitor traffic by integrating Google Analytics to gauge the effect email and social media campaigns.

  • With Send Social Media users can monitor what’s being said about their brand on blogs and social networks, as well as review sites such as Yelp, CitySearch and TripAdvisor.

  • Organizations can gather new email prospects with Send Social Media's website signup widget for emails and newsletters.

  • Users can send customers SMS promotional codes and announcements about deals and sales directly from the dashboard, or use the API to integrate SMS into other applications.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$49,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Schedule and send messages
    Read and respond to comments on various social network posts
    Post to multiple services at once
    Add third party services and applications
    The dashboard provides users with insights on posting volumes, a scorecard, and the best time to post
    Monitor social media mentions on all networks and view visual analytics
    Manage multiple blogs from a single dashboard
    Create and manage email marketing campaigns and select templates
    View 9 more
    Send Social Media video
    Send Social Media screenshot: Schedule and send messages Send Social Media screenshot: Read and respond to comments on various social network posts Send Social Media screenshot: Post to multiple services at once Send Social Media screenshot: Add third party services and applications Send Social Media screenshot: The dashboard provides users with insights on posting volumes, a scorecard, and the best time to post Send Social Media screenshot: Monitor social media mentions on all networks and view visual analytics Send Social Media screenshot: Manage multiple blogs from a single dashboard Send Social Media screenshot: Create and manage email marketing campaigns and select templates

    Features

    Total features of Send Social Media: 84

    • A/B Testing
    • Activity Dashboard
    • Approval Process Control
    • Artwork Management
    • Audience Targeting
    • Auto-Responders
    • Automated Publishing
    • Automated Scheduling
    • Brand Guidelines
    • Brand Tracking
    • Bulk Send
    • CAN SPAM Compliance
    • Campaign Analytics
    • Campaign Management
    • Campaign Scheduling
    • Change Management
    • Click Tracking
    • Collaboration Tools
    • Competitive Analysis
    • Competitor Monitoring
    • Configurable Alerts
    • Configurable Workflow
    • Contact Database
    • Contact Management
    • Content Management
    • Conversion Rate Optimization
    • Conversion Tracking
    • Customer Engagement
    • Customer Segmentation
    • Customizable Reports
    • Dashboard
    • Digital Asset Management
    • Drip Campaigns
    • Email Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Engagement Analytics
    • Event Triggered Actions
    • Fulfillment Distribution
    • Image Library
    • Impact Measurement
    • Inbox Management
    • Influencer Tracking
    • Keyword Filtering
    • Keyword Tracking
    • Lead Attribution
    • Lead Generation
    • List Management
    • Monitoring
    • Multi-Account Management
    • Multi-Channel Communication
    • Multi-Channel Data Collection
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Performance Metrics
    • Post Scheduling
    • Prioritization
    • Project Management
    • Real Time Analytics
    • Referral Tracking
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management
    • SMS Marketing Managment
    • Sentiment Analysis
    • Social Advertising
    • Social Listening
    • Social Media Integration
    • Social Media Monitoring
    • Social Performance Management
    • Social Promotion
    • Subscriber Management
    • Subscription Management
    • Tagging
    • Task Scheduling
    • Template Management
    • Trend Analysis
    • Unsubscribe Database
    • Visual Analytics
    • WYSIWYG Editor
    • Widgets
    • Workflow Management
    • XML / RSS

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    Reviews

    Overall rating

    3,8 /5
    (12)
    Value for Money
    2,5/5
    Features
    2,5/5
    Ease of Use
    3,8/5
    Customer Support
    3,4/5

    Already have Send Social Media?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 12
    Verified Reviewer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing Price and Solution

    Reviewed on 2021/01/28

    Very pleased with the on-boarding process, they provide hands-on training when needed - just book a...

    Very pleased with the on-boarding process, they provide hands-on training when needed - just book a call.

    Pros

    We have used many posting tools through the years and this one is the most affordable for all the solutions it provides in one dashboard. Extra cool features - schedule recurring posts, create a link-frame to drive people back to your website when you send them to an external link, smart learning tools will promote your best performing posts automatically.

    Cons

    I wish it would post to LinkedIn groups, but not sure any tools out there can.

    Verified Reviewer
    Overall rating
    • Industry: Oil & Energy
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Useful tool for businesses to build and grow their brand online

    Reviewed on 2018/01/05

    Pros

    Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages.

    Cons

    My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Other for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst service and they're still charging me after cancelling my account

    Reviewed on 2017/04/02

    Pros

    None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work.

    Cons

    User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN! I don't have an account with SSM anymore and they're still charging me.

    I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com"

    Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales.

    I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account!

    I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system.

    Robin M.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use

    Great job

    Reviewed on 2015/02/09

    This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports...

    This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20.

    Jeff B.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Best Social Media and CRM Dashboard!

    Reviewed on 2015/07/01

    Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend...

    Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services! I love how you can also import all your contacts and use it as a fully functioning CRM.

    Showing 5 reviews of 12 Read all reviews

    Send Social Media FAQs

    Below are some frequently asked questions for Send Social Media.

    Send Social Media offers the following pricing plans:

    • Starting from: US$49,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Standard, $49 per month Advanced, $99 per month Pro, $199 per month 10% discount for plans billed annually.

    We do not have any information about Send Social Media features

    Send Social Media has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Send Social Media supports the following languages:

    English

    Send Social Media supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Send Social Media integrates with the following applications:

    Facebook, Gmail, Google Analytics, LinkedIn for Business, Squarespace, Twitter, WordPress

    Send Social Media offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Send Social Media.