MoonClerk
About MoonClerk
MoonClerk is a web-based system for receiving one-off or recurring payments, subscriptions, or donations. Users can create payment forms and allow customers to access these through direct links, or embed the forms within their website. Forms can be customized with different colors, themes, logos, and images, and users can include fixed payment amounts, suggested amounts, or leave the customer free to donate or pay what they wish. Taxes, shipping charges, surcharges, and other fees can also be included in payment forms. Embedding payment forms within the website allows customers to complete the entire checkout and payment process without having to leave the website.
Recurring payments can be set up through MoonClerk, with users able to set payment forms as being for a one-off payment, recurring payments, or let the customer choose. Recurring payments can be taken weekly, monthly, quarterly, semi-annually, annually, or at custom intervals, and can be set to continue indefinitely or for a fixed period. The date on which payment is taken can also be customized, with standard options for the customer’s checkout date, fixed days of the week or month, the day after a trial period ends, and more. Users can add internal notes to payments on customers’ accounts, such as if a customer with an existing recurring payment also makes a one-off payment for another service.
Key benefits of MoonClerk
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Reviews
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- Industry: E-Learning
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Excellent payment processing tool
Reviewed on 2024/03/26
Pros
I love that I am able to manually enter clients' details so that I can collect payment while I have my clients on the phone with me, increasing my conversion rates. I also appreciate being able to set up recurring billing and subscriptions. Also, the option for a monthly subscription that can be canceled at any time is helpful as a small business owner
Cons
Not able to set multiple currencies or change the currency after a payment has gone through for future clients
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Absolutely fantastic billing software, especially for payment plans
Reviewed on 2021/02/14
I use it to easily create payment links and manage all of my payment plans.
I use it to easily create payment links and manage all of my payment plans.
Pros
Makes payment plan billing SO easy and integratable with Stripe. I love how easy it is to see recurring plans.
Cons
Can get expensive as it is billed based on total processing fees monthly, but is still worth the money.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
MoonClerk Does Not Measure Up
Reviewed on 2021/05/11
Works well to process credit cards, but their ACH is weak and so is their reporting function -...
Works well to process credit cards, but their ACH is weak and so is their reporting function - making me do a lot of the work.
Pros
MoonClerk is a credit card and bank ACH processing company similar to many on the market - the seem to handle that aspect of their business well. The setup is relatively straightforward and once get the hang of it the process is smooth, funding is quick and reporting is ok. I have not used their recurring invoicing function but assume it works like all the others on the market.
Cons
They do not support many banks and so customers wanting to ACH payments find that it is very limiting - and since ACH is cheaper for the end-user than credit card processing, I, for one, push the ACH on my customers so I can save on processing costs. Reports are ok but need exporting to excel and then a lot of work goes into what I want to see - so they lack specific reports as defaults.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great for recurring and complex billing or payment plans
Reviewed on 2022/09/09
Overall MoonClerk was a pleasure to use and helped my business collect recurring payment plans from...
Overall MoonClerk was a pleasure to use and helped my business collect recurring payment plans from customers. It integrated seamlessly with my existing payment processor and expanded their feature set.
Pros
I like how easy it is to use MoonClerk with payment processors such as Stripe for my online consulting business, especially when it comes to create recurring payment plans with complicated conditions such as trial periods, changing frequency, and/or changing billing amounts
Cons
There is nothing that I disliked about MoonClerk, all of it was very intuitive and easy to use
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Way to Handle Recurring Payments
Reviewed on 2020/06/23
Overall, even with the way, they price their service we are very happy with them.
Overall, even with the way, they price their service we are very happy with them.
Pros
I starting using Moon Clerk for one of our clients to take recurring payments and donations for their non-profit. The software is very easy to use and works really well. The integration with Stripe payments was a breeze and updating the website with the donation form was also very simple.
Payments work flawlessly for us and we are very pleased with the service.
Cons
Their pricing model is ideal for small to medium-sized non-profits that don't have a large dollar amount of recurring donations coming in. But once you get that doner dollar base up the pricing seems to get a bit steep. I could understand it if they priced based on the number of transactions, but they charge based on the dollar amount you run through it, so if you get just a handful of large transactions coming through it can eat into your revenues. Not a fan of the pricing model personally, it would be better to me if they priced based on recurring charge instead of an amount based on a block range you run through the system.
MoonClerk FAQs
Below are some frequently asked questions for MoonClerk.Q. What type of pricing plans does MoonClerk offer?
MoonClerk offers the following pricing plans:
- Starting from: US$18.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing is based on monthly transaction volume: $0-$2000: $18 per month $2000-$4000: $35 per month $4000-$7500: $60 per month $7500-$12500: $90 per month $12500-$20000: $130 per month
Q. Who are the typical users of MoonClerk?
MoonClerk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does MoonClerk support?
MoonClerk supports the following languages:
English
Q. Does MoonClerk support mobile devices?
MoonClerk supports the following devices:
Q. What other apps does MoonClerk integrate with?
MoonClerk integrates with the following applications:
ActiveCampaign, Campaign Monitor by Marigold, Constant Contact, Emma by Marigold, GetResponse, Google Analytics 360, Mad Mimi, Mailchimp, Stripe, Zapier
Q. What level of support does MoonClerk offer?
MoonClerk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
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