MoonClerk

MoonClerk

One-off and recurring payment management system

4.3/5 (6 reviews)

MoonClerk Overview

MoonClerk is a web-based system for receiving one-off or recurring payments, subscriptions, or donations. Users can create payment forms and allow customers to access these through direct links, or embed the forms within their website. Forms can be customized with different colors, themes, logos, and images, and users can include fixed payment amounts, suggested amounts, or leave the customer free to donate or pay what they wish. Taxes, shipping charges, surcharges, and other fees can also be included in payment forms. Embedding payment forms within the website allows customers to complete the entire checkout and payment process without having to leave the website.

Recurring payments can be set up through MoonClerk, with users able to set payment forms as being for a one-off payment, recurring payments, or let the customer choose. Recurring payments can be taken weekly, monthly, quarterly, semi-annually, annually, or at custom intervals, and can be set to continue indefinitely or for a fixed period. The date on which payment is taken can also be customized, with standard options for the customer’s checkout date, fixed days of the week or month, the day after a trial period ends, and more. Users can add internal notes to payments on customers’ accounts, such as if a customer with an existing recurring payment also makes a one-off payment for another service.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English

MoonClerk Reviews

Overall rating
4.3/5
83% positive reviews
3
Excellent
2
Very good
1
Average
0
Poor
0
Terrible
Lane R.

Wonderful for nonprofits

Used Weekly for 1-5 months
Reviewed on 2018/12/10
Review Source: Capterra

I've seen an increase in online giving because it is so easy and professional.

Pros

MoonClerk was suggested to me by my website designer to set up automatic monthly donations through our website. I connect it with Strive, so I have two software systems. For donors, it is easy to give a one-time or monthly donation, and it only takes a minute to give! The customer support was great, and they walked me through how to add it on our website. I'm not a tech-person, but I was able to follow the instructions easily. It is on the our nonprofit's website, and doesn't take you to a third-party website. The fee is based off how many donations you receive.

Cons

I had a donor that wanted to change the amount of her monthly giving, and that is something that I, as the administrator, had to do. There isn't a way for monthly donors to update their preferences.

Response from MoonClerk

Lane, we¿re so glad to hear MoonClerk is working out for you! Just as an fyi we do have a way for your payers to update their own recurring donations, including the ability for them to update their own amount. That¿s all done through the Payer Portal:

http://help.moonclerk.com/using-moonclerk/how-do-my-payers-manage-their-own-recurring-plans-themselves

http://help.moonclerk.com/using-moonclerk/how-do-i-give-my-payers-the-ability-to-change-the-amount-of-their-recurring-plan

I hope this helps. Feel free to shoot us a message if you ever need help with anything or have feature suggestions. Thanks!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ben B.

Makes getting paid way easier

Used Daily for 1+ year
Reviewed on 2018/03/31
Review Source: SoftwareAdvice

Pros

there are a lot of payment solutions out there, but we were looking for something that worked for our small company. This did the trick and we have no regrets about using it.

Cons

no subscription option, which isn't a problem for us currently, but down the line it could cause some issues.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Holly E.

MoonClerks takes the hassle out of invoicing

Used Weekly for 1-5 months
Reviewed on 2018/12/18
Review Source: Capterra

I looked into several different recurring payment platforms, and this was the only one that offered what I needed without paying for a payment processor + merchant account. I'm glad I found it!

Pros

I love having payments automatically charged to my website hosting clients. Before, I invoiced monthly and had to wait for them to decide they were ready to pay. It's such a time saver for both me and my client now.

Cons

Setting up the Payment Forms took a little getting used to, but I got help with my use case and I'm set.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great for recurring billing

Used Weekly for 1-5 months
Reviewed on 2018/12/24
Review Source: Capterra

Pros

This is a simple way to automatically charge customer credit cards on a recurring basis.

Cons

The interface is a little outdated looking, and the features may be too simple for some.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Brett M.

Not What I Needed

Used Other for 1-5 months
Reviewed on 2018/04/07
Review Source: SoftwareAdvice

Pros

Seems to have some decent integrations other platforms don't have and enables things like coupon usage.

Cons

Had a struggle with getting moonclerk setup. My instance for some reason just didn't work, support was not able to resolve the issue and get it working.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10

MoonClerk Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

Pricing is based on monthly transaction volume:
$0-$2000: $15 per month
$2000-$4000: $30 per month
$4000-$7500: $50 per month
$7500-$12500: $75 per month
$12500-$20000: $110 per month

MoonClerk Features

  • Automatic Notifications
  • Data Import/Export
  • Receiving
  • Third Party Integration

  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Billing & Invoicing
  • Compliance Management
  • Customizable Reporting
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Real Time Data
  • Reporting & Statistics
  • Workflow Management

Additional information for MoonClerk

Key features of MoonClerk

  • Automatic notifications
  • Coupon creation
  • Customizable branding
  • Customizable payment options
  • Data export
  • Internal payment notes
  • Payment activity statistics
  • Payment form creation
  • Recurring payment plans
  • Subscribe, Donate, and Buy Now website buttons
  • Third party integrations
  • Website-embedded payment forms

Benefits

  • Users can embed payment forms in their website, enabling customers to complete the entire checkout process without needing to leave the site.

  • Payment forms can be customized with different themes, colors, images and logos.

  • Users can set multiple fixed prices on payment forms, create suggested amounts, or allow customers to choose the amount they wish to pay or donate.

  • Fees including shipping charges, taxes, and surcharges can be added onto payment forms.

  • Users can add internal notes to customer payments, such as recording the reason for an additional one-off charge on a customer’s account that has a recurring payment set up.

  • MoonClerk FAQs

    Below are some frequently asked questions for MoonClerk.

    Q. What type of pricing plans does MoonClerk offer?

    MoonClerk offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is based on monthly transaction volume:
    $0-$2000: $15 per month
    $2000-$4000: $30 per month
    $4000-$7500: $50 per month
    $7500-$12500: $75 per month
    $12500-$20000: $110 per month

    Q. What are the main features of MoonClerk?

    MoonClerk offers the following features:

    • Automatic notifications
    • Coupon creation
    • Customizable branding
    • Customizable payment options
    • Data export
    • Internal payment notes
    • Payment activity statistics
    • Payment form creation
    • Recurring payment plans
    • Subscribe, Donate, and Buy Now website buttons
    • Third party integrations
    • Website-embedded payment forms

    Q. Who are the typical users of MoonClerk?

    MoonClerk has the following typical customers:

    Freelancers, Mid Size Business, Non Profit, Small Business

    Q. What languages does MoonClerk support?

    MoonClerk supports the following languages:

    English

    Q. What type of pricing plans does MoonClerk offer?

    MoonClerk has the following pricing plans:

    Subscription

    Q. Does MoonClerk support mobile devices?

    We do not have any information about what devices MoonClerk supports

    Q. What other apps does MoonClerk integrate with?

    MoonClerk integrates with the following applications:

    APIANT, AWeber, ActiveCampaign, Campaign Monitor, Constant Contact, Cyfe, Emma, GetResponse, Mad Mimi, VisitorTrack

    Q. What level of support does MoonClerk offer?

    MoonClerk offers the following support options:

    FAQs, Knowledge Base, Online Support