Studio Creatio

Intelligent low-code and process management platform

About Studio Creatio

Studio Creatio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations.

Business process management
Studio Creatio provides advanced tools to manage business processes of any complexity and type: a built-in intuitive process designer allows to easily model your own processes with the help of multiple preconfigured elements to create business processes, or to use out-of-the-box ones that are based on industry best practices. The system also provides a set of powerful tools designed to help users analyze and monitor process execution metrics. Creatio’s BPM engine enables users to effectively execute large amounts of processes at once while not affecting the overall system performance.

Case management
The system offers top-notch tools to manage unstructured processes that require more creative approaches. Users can dynamically select the best path and activities to achieve better results thanks to the availability of context-based patterns. No tech knowledge is required to build a new process – Creatio users can easily add the necessary steps for every stage as well as change a process sequence, moving the stages and steps to fit their needs with simple to use drag-n-drop tools.

System designer
The Creatio system can be easily customized, which allows users to modify almost every section in accordance with specific business requirements. The Section Wizard enables users to create new and edit existing sections, folders and tabs, and hide unnecessary ones completely or selectively, for example for specific user groups. Because the system has an open configuration, Creatio provides capabilities to broaden functionality of every app as it uses a reliable HTML5 and AJAX technologies and supports the most common standards and protocols.

Core configuration
Studio Creatio includes a set of professional tools for contact and account data management, omnichannel communication, management of organizational structure, task management, etc. All the contact and account information, including the history of interactions, is kept in a single database, and the Smart Data scientist tool enriches it through all open sources. The software enables users to manage their tasks, arrange meetings and plan activities with the help of the built-in calendar. Creatio offers multiple tools for effective communication with customers as well as streamline collaboration within teams and across departments; users can make calls, send e-mails and collaborate in the messenger and enterprise social network (ESN) right from the system.

Pricing starting from:


  • Free Trial
  • Subscription

Key benefits of Studio Creatio

  • Leverage out-of-the-box processes

  • Accelerate routine operations

  • Engage with easy to use interface

  • The system is easy to implement, configure and customize thanks to low-coding technologies.

  • Availability of powerful mobile application.

  • Devices

    Business size

    S M L


    Australia, Canada, United Kingdom, United States

    Supported Languages


    Pricing starting from:


    • Free Trial
    • Subscription


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    Studio Creatio video
    Studio Creatio screenshot: Studio Creatio screenshot: Studio Creatio screenshot: Studio Creatio screenshot:


    Total features of Studio Creatio: 104

    • AI-assisted Development
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Active Directory Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Applications Management
    • Approval Process Control
    • Audit Trail
    • Behavior Tracking
    • Business Process Automation
    • Business Process Control
    • CRM
    • Calendar Management
    • Campaign Management
    • Campaign Segmentation
    • Case Management
    • Change Management
    • Collaboration Tools
    • Collaborative Development
    • Communication Management
    • Compatibility Testing
    • Compliance Tracking
    • Contact Management
    • Custom Development
    • Customer Database
    • Customizable Dashboard
    • Customizable Fields
    • Customizable Forms
    • Dashboard Creation
    • Data Aggregation and Publishing
    • Data Import/Export
    • Data Modeling
    • Data Synchronization
    • Data Visualization
    • Debugging
    • Deployment Management
    • Design Management
    • Design Templates
    • Document Management
    • Drag & Drop
    • ERP
    • Email Marketing
    • Event Management
    • Feature Library
    • Forms Management
    • Graphical User Interface
    • Graphical Workflow Editor
    • Integrated Development Environment
    • Integrations Management
    • Invoice Management
    • Iteration Management
    • Knowledge Base Management
    • Lead Generation
    • Lead Management
    • Meeting Management
    • Microsoft Outlook Integration
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Communication
    • Multi-Channel Management
    • No-Code
    • Offline Access
    • Online Catalog
    • Opportunity Management
    • Order Management
    • Order Processing
    • Performance Monitoring
    • Pipeline Management
    • Pre-built Templates
    • Process Change Tracking
    • Process Control
    • Process Modeling & Designing
    • Product Catalog
    • Product Data Management
    • Project Management
    • Prototype Creation
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Reporting & Statistics
    • Reporting/Analytics
    • Requirements Management
    • Search/Filter
    • Social Media Integration
    • Software Development
    • Source Control
    • Supply Chain Management
    • Task Management
    • Template Management
    • Templates
    • Testing Management
    • Third Party Integrations
    • Visual Analytics
    • Visual Modeling
    • Visual Workflow Management
    • Web App Development
    • Web/Mobile App Development
    • Workflow Configuration
    • Workflow Management


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    Overall rating

    4,5 /5
    Value for Money
    Ease of Use
    Customer Support

    Already have Studio Creatio?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

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    Showing 5 reviews of 2
    Daniel M.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Best CRM

    Reviewed on 2016/09/23

    With the deployment of the bpm’online software, we aligned the work of our marketing, sales and...

    With the deployment of the bpm’online software, we aligned the work of our marketing, sales and service teams and integrated data from different locations and channels. What our agents liked is that the bpm’online system enabled them to deliver personalized services and to support each client. Business process management capabilities are a huge advantage of bpm’online for us. Moreover, the bpm’online platform is scalable and flexible and meets the changing needs of the travel market. Finally, the implementation process was thoroughly planned which ensured the success of the project.


    For us it was an all around change in comparison to our in-house system, so the pros are endless


    No cons has been a great transition

    Verified Reviewer
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Studio Creatio

    Reviewed on 2020/06/17


    I wanted to create my own CRM suitable and customizable for my Travel Business. I like Creation because it is fairly easy to use, build and execute your own APP.


    The Creatio says you don't need to know coding and its a drag and drop process, but I think you should know a somewhat about building and App.

    Studio Creatio FAQs

    Below are some frequently asked questions for Studio Creatio.

    Studio Creatio offers the following pricing plans:

    • Starting from: US$25,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    We do not have any information about Studio Creatio features

    Studio Creatio has the following typical customers:

    201-500, 501-1 000, 1 001+

    Studio Creatio supports the following languages:


    Studio Creatio supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Studio Creatio integrates with the following applications:

    Aura Call Center Elite, Brandwatch, Facebook, Gmail, Google Calendar, Google Contacts, Mailchimp, Mailchimp Transactional Email, Microsoft Excel, Microsoft Outlook, Microsoft Word, Pentaho, Tableau, Twitter

    Studio Creatio offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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