Presynct_OnDemand

Presynct_OnDemand

Security incident reporting & workflow

4.6/5 (7 reviews)

Presynct_OnDemand Overview

Reporting and Case Management Software for security operations. Log Activities, Write Reports, Track Cases, Dispatch Resources, Analyze Data. Go Paperless from the Field to the Archive! Simple, Intuitive Paperless Workflow! (Make data entry a little less suck-y and connect field info to back office digital archive)

Presynct_OnDemand replaces manual data entry systems traditionally used by field employees to report incidents. Applicable to a range of industries including security services, police departments and hotels, the solution allows users to write incident reports online - not on paper forms. Working on a smartphone/ tablet reduces the margin of error and eliminates illegible forms. Users can take pictures & videos in the field and attach them to their incident report. All attachments to the incident reports are stored in the cloud with the report. The NoteM8 mobile app lets users share information among peers, supervisors and others and then export reports to the server.

Presynct_OnDemand includes a reports in-progress feature that employees use to check the status of reports and see whether they've been approved/declined or sent back for editing. The reports in-progress page also prompts users with further action if required. Users can add documents from other agencies to existing reports. A daily log feature enables users to record all of their activities, including those for which reports are not generated.

Users can create their own department-specific forms using Presynct's form designer which allows for the complete customization of fields. Presynct Technologies' major customers include public administration, hotel security, retail mail, and law enforcement agencies.

Pricing

Starting from
US$39,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Presynct_OnDemand Reviews

Overall rating
4.6/5
86% positive reviews
5
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
Jeff F.

Good product for small departments.

Used Weekly for 2+ years
Reviewed on 2016/10/13
Review Source: Capterra

We have been using the SAAS for roughly 7 years now. The reports are easy to use and provide easy access to field units. I wish there were a little more reporting features to review past incidents, but overall the system is adequate for what we need.

Response from PreSynct Technologies

We are sorry to hear our product is missing a function you find valuable. You'll be glad to know that our team is currently integrating a new reporting tool for the December update that will improve data visualization. Thanks for your feedback. It helps us develop a better product and is greatly appreciated. Please contact me directly if you'd like to discuss this further.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
John C.

Presynct Review Recommendation

Used Weekly for 1-5 months
Reviewed on 2019/05/22
Review Source: Capterra

The program is awesome and performs as advertised. There are a few things I need to change and need to contact support to get it done, but otherwise, it is going great.

Pros

This software is easy to use and had many features that are customizable. Training other officers to use it took less than thirty minutes. The customer service is above and beyond expectation. It is timely, professional and on point.

Cons

One you learn how to navigate the forms and call customer service for ANY question you may have, there are no cons about it.

Response from PreSynct Technologies

Thanks so much Chief Deputy Carter for your review. We're delighted to hear about your success with Presynct_OnDemand!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Peter S.

Case Management, Presynct Dispatch, and the Forms Designer have enhanced our Security Operations.

Reviewed on 2015/12/08
Review Source: Capterra

This product has exceeded my expectations. As a prior law enforcement officer, I had familiarity with several incident reporting products. Presynct is superior to other products because of their willingness to offer a customizable solution to meet your organizational needs. In addition to their exemplary customer service directed by Tim Pakes, the Forms Designer has enabled us to create and customize forms, eliminating our dependence upon paper and physical storage space.

Rating breakdown

Ease of Use
Customer Support

Richard W.

Homeowners Association Reporting

Reviewed on 2016/12/19
Review Source: Capterra

We switched to Presynct in September 2016 and have been very impressed with the software. The ease of use, the workflow process, and the customer support have been beyond our expectations. We highly recommend Presynct to potential customers.

Response from PreSynct Technologies

Richard,

Thank you so much for the glowing review. Please let us know what we can do to make Presynct better.

Thanks,
Tim

Rating breakdown

Value for Money
Ease of Use
Customer Support

Curtis C.

Security Manager

Reviewed on 2016/10/10
Review Source: Capterra

Presynct was exactly what our organization was looking for. We wanted to keep our current report forms, due to their familiarization at all levels within the company, but integrate a database with them. The Presycnt crew was extremely flexible in our design, as well as our requests. Any issues that come up are responded to promptly and resolved quickly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Presynct_OnDemand Pricing

Starting from
US$39,00/month
Pricing options
Free Trial
Subscription
Value for money

$39-99/month.

Presynct_OnDemand Features

  • Activity Tracking
  • Auditing

  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Automatic Notifications
  • Collaboration Tools
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Monitoring
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for Presynct_OnDemand

Key features of Presynct_OnDemand

  • Assigned permissions
  • Automated processing
  • Customizable templates
  • Daily activity reporting
  • Daily log
  • Data analysis
  • Dispatch and Case Management
  • Documents formats
  • Eliminate duplicate data
  • Field service management
  • Forms-based data
  • Incident reporting - Creation to Archive
  • Multi-Level Approval-Rejection
  • Records management
  • Reduces actual costing
  • Report approval/rejection
  • Report auditing

Benefits

  • Agency-native forms built in to reduce user training, save time and avoid confusion.

  • Input data to PC, mobile phone or tablet devices for secure storage in the cloud.

  • Modify existing reports, attach photos and documents, remove confidential documents.

  • Pre-filLed templates so users don't have to start from scratch with each report.

  • Case management with a central overview of all related reports, documents, and evidence.

  • Redaction, data entry user, dispatch, follow-up queue, and much more!

  • Presynct_OnDemand FAQs

    Below are some frequently asked questions for Presynct_OnDemand.

    Q. What type of pricing plans does Presynct_OnDemand offer?

    Presynct_OnDemand offers the following pricing plans:

    Starting from: US$39,00/month

    Pricing model: Subscription

    Free Trial: Available

    $39-99/month.

    Q. What are the main features of Presynct_OnDemand?

    Presynct_OnDemand offers the following features:

    • Assigned permissions
    • Automated processing
    • Customizable templates
    • Daily activity reporting
    • Daily log
    • Data analysis
    • Dispatch and Case Management
    • Documents formats
    • Eliminate duplicate data
    • Field service management
    • Forms-based data
    • Incident reporting - Creation to Archive
    • Multi-Level Approval-Rejection
    • Records management
    • Reduces actual costing
    • Report approval/rejection
    • Report auditing

    Q. Who are the typical users of Presynct_OnDemand?

    Presynct_OnDemand has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does Presynct_OnDemand support?

    Presynct_OnDemand supports the following languages:

    English

    Q. What type of pricing plans does Presynct_OnDemand offer?

    Presynct_OnDemand has the following pricing plans:

    Subscription

    Q. Does Presynct_OnDemand support mobile devices?

    Presynct_OnDemand supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Presynct_OnDemand integrate with?

    We do not have any information about what integrations Presynct_OnDemand has

    Q. What level of support does Presynct_OnDemand offer?

    Presynct_OnDemand offers the following support options:

    Knowledge Base, Online Support, Phone Support