SmarterSelect

SmarterSelect

Online applicant & application management solution

4.5/5 (150 reviews)

SmarterSelect Overview

SmarterSelect is a web based application management platform that allows schools, awards organizations, and scholarship & grant providers to create, collect, analyze and evaluate customized application forms. The solution eliminates paper applications, helping companies to save time and focus entirely on selecting the right candidates.

The online application system helps organizations to manage the entire application process by first creating an intuitive form for applicants. Application forms can be made as simple or as comprehensive as necessary using multiple choice question types. The question flow can be tailored to change depending on the respondents answers. With the data collected, SmarterSelect automatically scores respondents based on predefined formula.

The solution helps users to schedule applicant interviews by sending invitations via text or email and provides a simple interface via which applicants can respond. The application authenticates users via single sign on and integrates with CRM/ MMS platforms from Abila/ netForum, Personify, iMIS and GIN systems to support SSO. SmarterSelect is mobile responsive and optimized to work on mobile devices. Users can analyze respondent reports on the move, through their smartphones and tablets.

Pricing

Starting from
US$1 000,00/year
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

SmarterSelect Reviews

Overall rating
4.5/5
95% positive reviews
78
Excellent
64
Very good
7
Average
1
Poor
0
Terrible
Katrina P.

Great software. Great support. Great value.

Used Weekly for 2+ years
Reviewed on 2017/11/28
Review Source: Capterra

It's easy to make custom applications and export the data from those applications, which saves time doing boring data entry work. The custom options help me offer tools to our review committees, which makes their partnerships with us more meaningful. It also has turned our application process nearly paperless, which saves us printing and paper costs, and makes looking up historical information easy.

Pros

Smarter Select is an easy-to-use platform that meets many needs for our organization. We can easily and quickly create custom applications for our variety of grant and scholarship programs. We find it very valuable to have online evaluator access, which allows our committees to get a jump start on the review process, oftentimes allowing them to reduce their number of in-person meetings, which is a big plus for busy schedules. Because application data can be easily exported into a csv/spreadsheet file, it is easy to upload to our database management system, which saves me countless hours of data entry. When I have had issues in the past, their support staff have been amazingly responsive -- my issues are often addressed and fixed the same day. I also appreciate their focus on education. Their free webinars have made it easy for me to understand the software's capabilities and new features and upgrades. All around, I'm a big fan of Smarter Select and would not be able to do my job as efficiently or easy without it!

Cons

Honestly, I have very few negative comments concerning Smarter Select. There are a few quirks to the system that you have to get used to, but once you do, it's very reliable and easy to use. Honestly, I'm hard pressed to come up with an actual con. If I can offer an improvement, it would be that once users log in, they could see any applications they have yet to complete, instead of just past applications. I would also like a way to better sort disabled past applications -- we have a lot of different apps and it gets a little crowded looking through our history. Other than that, it really is a great product.

Response from SmarterSelect

Hi Katrina,
Many thanks for your review! Our support team will contact you shortly with info on how applicants can view apps they need to complete.
Regards,
Robert

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Debbie S.

SmarterSelect for Grants and Scholarships

Used Daily for 2+ years
Reviewed on 2016/08/29
Review Source: Capterra

We have been a SmarterSelect "Bells & Whistles" subscriber since 2012. A a county-wide community foundation we utilize the program for our annual community grant cycle, multiple teacher grant programs, and over 40 scholarship programs. Each of these programs including a application, grant acceptance, and final report component. We evaluated multiple software programs before selecting SmarterSelect and continue to review programs recommended by our field. We have not found another program that offers the flexibility, features, and functionality of SmarterSelect. The SmarterSelect development team is receptive to ideas for new/enhanced features and is very responsive to issues.

Pros

The program continues to evolve in response to user input. Technical support and online tutorials make program creation and editing simple. The ability to copy & edit programs makes preparation for annual grant & scholarship cycles quick and easy. The creation of 40+ scholarship programs, some requiring unique applications and some utilizing a common application was initially a daunting task, but once the initial time investment was made, each year requires less and less time. The program itself is not difficult to use. The more complex and diverse your needs, the more complex the process becomes; however, an information technology or programming specialist is not required.

Cons

Latency. The time it takes to move between applications can cause frustration for system administrators and evaluators.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jackie L.

Robust yet simple to use, and at an excellent price point

Used Weekly for 1+ year
Reviewed on 2016/09/15
Review Source: Capterra

I am the SmarterSelect power-user at my organization and my experience with the tool and customer support have been overwhelmingly positive on the whole, but not without the occasional hiccup. I like how easy it is to get the hang of using the tool, and how responsive support is when something breaks (and this rarely happens). Our applicants and reviewers alike find our app better than most, which is great. However, there are features available that seem more beta/not fully thought out than ready, and issues which required weeks of back and forth, but none that are dealbreakers. Compared to the competition, I like how this tool has a good blend of customization and ready-out-of-the-box feel, with good mass communication features; most of the other platforms out there only do well on two of those.

Pros

Easy for even not tech-savvy people to pick up, but with a respectable amount of customization. The look is modern for both the front- and back-end and I appreciate how much thought went into making features on both ends appear and feel as such. Customer support is responsive and have gone through great lengths to identify issues and stress-test solutions, which is again greatly appreciated.

Cons

This has only happened once to my knowledge but when some back-end autoscore stuff broke, the process to identify the problem and fix it took longer than we had hoped, and it really dragged down our evaluator experience. So I would say perhaps the stress-testing is not rigorous enough.

Response from SmarterSelect

Hi Jackie, Many thanks for your review! FYI, earlier this year, we added a dedicated software Quality Assurance person because "even rarely breaks" is not good enough for us. Also, we have some Single Sign-On CRM integrations and are planning for more.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Alex R.

Great Value & Top Notch Support

Used Other for 2+ years
Reviewed on 2018/11/13
Review Source: Capterra

Exceptional!!! Bottom line this software is excellent​! And the customer service is by far first rate.

Pros

SmarterSelect is very easy to use and the customer support is exceptional. Our organization has been using SmarterSelect for several years and the software continues to get better. I like that they continue to improve the software. I also like they make it a point to train their customers on their new features and upgrades.

Cons

There is not much that I do not like about the software. There are some back-end reporting things that I find cumbersome such as when a parent/guardian creates an application for their son or daughter that person's name appears on the reports first not the actual applicant's​ name. This poses a challenge when you are looking up applications by the applicant's name. Another issue with this is the recommender receives an email that does not say the actual applicant's name. The recommender does not see the name of the actual applicant until he​ or she opens the email.

For example, if I create an account and start an application for my son Anthony, the recommender would receive an email that says Alex Rivera has requested that you submit a recommendation for the Achieve Scholarship. It is not until the email is opened that the recommender sees that Anthony is the actual person applying for the scholarship. This is often confusing for the recommenders.

Response from SmarterSelect

Hi Alex,
Many thanks for your review! Regarding the parent situation, just have the applicant/parent click My Account to change the First and Last Name to the student's name.
Thanks again!
Robert

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mike K.

Smarter Select Provides Value, Function, and Efficiency

Used Weekly for 2+ years
Reviewed on 2018/11/09
Review Source: Capterra

It's been a very beneficial experience. We've seen an increase in our grant and scholarship applications after moving to an online system. The Smarter Select team is always quickly available to help if we have an issue or question. And simply having an online application system makes us appear to be an advanced organization that meets our community's technological needs.

Pros

Our staff loves how fast and easy it is to create custom applications with a host of unique and useful functions. Our review committees enjoy being able to have online access to applications -- it makes their job a whole lot easier! And our applicants enjoy the ease and efficiency of being able to apply online. All in all, Smarter Select positively enhances our grant and scholarship application process while positioning us as a leader in our community.

Cons

If I could offer any improvement, it would be to add some additional options that could help to brand the system so that applicants can visually recognize which organization the are applying for support to. Another foundation in our region just purchased and implemented Smarter Select and this created some confusion for the non-profits in our region. We do include our logo at the top of the program for our applications, but it would be nice if there were ways to add it other places or on the log-in screen.

Response from SmarterSelect

Hi Mike, Many thanks for your feedback and comments! We appreciate the opportunity to serve you and your team.
Regards,
Robert

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

SmarterSelect Pricing

Starting from
US$1 000,00/year
Pricing options
Free Trial
Subscription
Value for money

Create : $1,000/annum (500 users)
Enhance : $3,000/annum (2500 users)
Enterprise : $5,000/annum (Unlimited users)

SmarterSelect Features

  • Activity Tracking
  • Auditing
  • Data Import/Export

  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Automatic Notifications
  • Collaboration Tools
  • Customizable Reporting
  • Drag & Drop Interface
  • Monitoring
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for SmarterSelect

Key features of SmarterSelect

  • Ad hoc reporting
  • Analyze data
  • Applicant interview scheduling
  • Applicant tracking
  • Applicant workflow
  • Application forms
  • Auditing
  • Automatic reminders
  • Customizable application forms
  • Customizable questions
  • Data export
  • Data filtering
  • Email & text reminders and broadcasts
  • Email monitoring
  • Instant messaging
  • Links to Facebook
  • List printing
  • Match applicants to programs
  • PDF conversion
  • Pre-screening
  • Question library
  • Real time notifications
  • Request tracking
  • Scheduled emails
  • Send SMS messages to users
  • Single sign-on
  • Website integration

Benefits

• SmarterSelect enables organizations to create their own custom application forms, to which respondents can attach documents or files.

• SmarterSelect can automatically calculate totals, scores and formulas for initial applicant screening and ranking.

• Users can design customized reports to analyze applicant data.

• Users can share data with others in PDF format or export it to an internal database for further use.

• The software provides real-time updates on the status of all applications, notifying users of any application modification or progression.

SmarterSelect FAQs

Below are some frequently asked questions for SmarterSelect.

Q. What type of pricing plans does SmarterSelect offer?

SmarterSelect offers the following pricing plans:

Starting from: US$1 000,00/year

Pricing model: Subscription

Free Trial: Available

Create : $1,000/annum (500 users)
Enhance : $3,000/annum (2500 users)
Enterprise : $5,000/annum (Unlimited users)

Q. What are the main features of SmarterSelect?

SmarterSelect offers the following features:

  • Ad hoc reporting
  • Analyze data
  • Applicant interview scheduling
  • Applicant tracking
  • Applicant workflow
  • Application forms
  • Auditing
  • Automatic reminders
  • Customizable application forms
  • Customizable questions
  • Data export
  • Data filtering
  • Email & text reminders and broadcasts
  • Email monitoring
  • Instant messaging
  • Links to Facebook
  • List printing
  • Match applicants to programs
  • PDF conversion
  • Pre-screening
  • Question library
  • Real time notifications
  • Request tracking
  • Scheduled emails
  • Send SMS messages to users
  • Single sign-on
  • Website integration

Q. Who are the typical users of SmarterSelect?

SmarterSelect has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does SmarterSelect support?

SmarterSelect supports the following languages:

English

Q. What type of pricing plans does SmarterSelect offer?

SmarterSelect has the following pricing plans:

Subscription

Q. Does SmarterSelect support mobile devices?

We do not have any information about what devices SmarterSelect supports

Q. What other apps does SmarterSelect integrate with?

SmarterSelect integrates with the following applications:

Zapier

Q. What level of support does SmarterSelect offer?

SmarterSelect offers the following support options:

FAQs, Forum, Knowledge Base, Online Support