About eXsight Call Accounting
eXsight Call Accounting is a telecom expense management system that enables organizations to gain visibility and control over their unified communications expenses, assets, usage, services and security policies. The system is designed to empower companies, government entities, enterprises, and nonprofits of all sizes, across a variety of industries.
eXsight Call Accounting’s procurement management module ensures users that all telecom ordering activity is properly managed and controlled. Each order will be authorized, configured, and allocated to the appropriate rate plan, before being reported to the relevant party. Asset management features ensure companies have an accurate inventory of all telecom assets. Users will be aware of where the assets are, how they are being used, and by whom.
eXsight Call Accounting’s invoice management helps drive down telecom costs by preventing any overspending due to billing errors and inaccuracies. Dispute management and recovery features track every dispute from identification, through to reporting, until resolution. Analysts can document the issue and submit any disputes with the carrier.
The system’s wireless expense management features help companies take control of their wireless environment and overall costs. Call accounting provides organizations with visibility into all telecom costs by capturing and managing all unified communication costs. Additional features include dashboards and reporting, policy compliance, contract and vendor management, managed services, budget management, and more.
Pricing starting from:
N/A
- Free Trial
- One Time License
- Subscription
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Key benefits of eXsight Call Accounting
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- One Time License
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of eXsight Call Accounting: 37
- "What If" Scenarios
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Asset Lifecycle Management
- Auditing
- Billing & Invoicing
- Budget Control
- Business Intelligence
- CRM Integration
- Call Monitoring
- Change Order Management
- Collaborative Review
- Communication Management
- Compliance Management
- Customizable Reporting
- Dashboard Creation
- Expense Tracking
- Fixed Asset Management
- General Ledger
- Help Desk Integration
- Help Desk Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Order Management
- Procurement Management
- Productivity Reporting
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Third Party Integration
- Vendor Management
Alternatives
Bria
AVOXI
wolkvox
NUACOM
Reviews
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Write a Review!- Industry: Government Administration
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid call accounting software
Reviewed on 2016/10/03
We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free. ...
We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free. MTS is awesome with support and maintenance. They are on top of issues before they arise with consistent maintenance. Their customer support is well informed and quick to respond when I have questions.
Pros
It is troublefree telephony accounting. The reports are great and information can be scaled to what the department wants to see.
Cons
There is not really anything to complain about. It serves it's purpose and does it well. The support team is excellent. I'm hard pressed to find any negatives!
- Industry: Banking
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2016/10/05
Overall we are highly satisfied with the TEM suite of products. The software is user friendly when...
Overall we are highly satisfied with the TEM suite of products. The software is user friendly when it comes to reviewing and processing invoice to running reports. I would highly recommend this to any business trying to manage their telecom spend.
Pros
How easy it is to use. When I run into any issues customer support is quick to respond knowing I have deadlines.
Cons
None that come to mind.
- Industry: Government Administration
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Call Accounting
Reviewed on 2016/10/04
So far so good, product works when I need it to and when I did have problem with it I call support...
So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.
Pros
Reporting
Cons
lack of phone number reporting
- Industry: Facilities Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software for our needs
Reviewed on 2016/10/03
MTS provides our department with great software for our data. It is great to use and the customer...
MTS provides our department with great software for our data. It is great to use and the customer support are always there when you need help. Recommended for telecom companies looking for a software for the their data.
Pros
Functionality
Cons
Can be initially tough when you first use it
- Industry: Utilities
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TEM Product
Reviewed on 2016/10/04
OUTSTANDING product! Has greatly reduced time required to manage our telephony devices. This...
OUTSTANDING product! Has greatly reduced time required to manage our telephony devices. This includes wired and wireless
Pros
Ease of use
Cons
Sometimes the reports are hard to build, very small number of times
eXsight Call Accounting FAQs
Below are some frequently asked questions for eXsight Call Accounting.Q. What type of pricing plans does eXsight Call Accounting offer?
eXsight Call Accounting offers the following pricing plans:
- Pricing model: One Time License, Subscription
- Free Trial: Not Available
Contact MTS IntegraTRAK for detailed pricing information.
Q. What are the main features of eXsight Call Accounting?
eXsight Call Accounting offers the following features:
- Allocation & chargeback
- Asset management
- BYOD management
- Budget mangement
- By-extension reporting
- Call accounting
- Call collection
- Call duration
- Call system integration
- Call volume
- Caller ID
- Cloud expense management
- Cloud services management
- Communications lifecycle management
- Consulting services
- Contract management
- Dashboards & reporting
- Dispute management and recovery
- Fixed line
- Flexible rate tables
- Inbound & outbound call reporting
- Invoice management
- Managed services
- Mobile device management
- Mobility-as-a-Service
- Policy compliance
- Procurement management
- Talk time tracking
- Unattended call management
- Vendor management
- Vendor payment services
- VoIP
- Who answered log
- Wireless expense management
- Wireless help desk services
- Wireless optimization
- invoice Auditing
Q. Who are the typical users of eXsight Call Accounting?
eXsight Call Accounting has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business
Q. What languages does eXsight Call Accounting support?
eXsight Call Accounting supports the following languages:
English, Hebrew, Portuguese
Q. Does eXsight Call Accounting support mobile devices?
We do not have any information about what devices eXsight Call Accounting supports
Q. What other apps does eXsight Call Accounting integrate with?
We do not have any information about what integrations eXsight Call Accounting has
Q. What level of support does eXsight Call Accounting offer?
eXsight Call Accounting offers the following support options:
FAQs, Online Support, Phone Support, Forum
Related categories
See all software categories found for eXsight Call Accounting.