Thought Industries
About Thought Industries
Thought Industries is an external customer learning platform designed to power modern learning businesses and drive growth. The platform's enterprise-grade capabilities enable organizations to create custom learning experiences that engage customers, partners, and professionals.
Thought Industries enterprise learning cloud provides a foundation for customer education, partner training, and professional development programs. With a headless learning management system (LMS) at its core, the platform allows for customization and integration to match unique branding and functionality requirements. Users can modify the structure, format, and interactivity of courses, assessments, and other learning content to deliver an engaging and personalized experience.
The platform's integration capabilities enable the incorporation of external data and internally-developed functionality into the learner-facing environment, empowering organizations to provide contextual, multi-modal training that extends beyond traditional web-based delivery. By transforming their learning programs into catalysts for growth, Thought Industries helps enterprises scale the customer education initiatives and unlock new revenue streams.
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Reviews
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- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An incredible set-up experience with all of the support you need to get started!
Reviewed on 2018/04/02
Pros
We needed to transition our training from an in-person experience to a purely online model and the Thought Industries platform has been just the tool we needed to get this job done. From the introductory training sessions with the TI staff, the detailed project map they provided after determining our training needs, and the availability of their support staff to quickly answer all of the questions we had along the way, this project never felt like more than we could handle. One of the rep had us up and building content in no time, and the number of page options available to us ensures that our training program never feels stale or repetitive! The learner analytics tools have been key to identifying our training wins and have helped us continue to iterate upon our tools and resources.
Cons
We would've welcomed the opportunity to host calls from within the platform, but this wasn't a requirement for our training. I'd also love to see a built-in spell check feature.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Seeing is believing.
Reviewed on 2021/03/16
We're able to provide much more training and disseminate it pretty easily using Thought Industries....
We're able to provide much more training and disseminate it pretty easily using Thought Industries. The platform has definitely freed up some man power as we have been able to automate some things like certificates.
Pros
Purchasable content has been the best for our organization! We used this platform for internal training for several months, but when COVID hit started using it for client training. Until we started using Thought Industries we manually created certificates (sometimes hundreds at a time), so this has definitely saved time.
Cons
Some features are too customizable and it's easy to get all kinds of tangled. I also think the software is very very expensive.
Reasons for Switching to Thought Industries
I'm not sure.Response from Thought Industries
Hi Carmen! Thank you so much for your thoughts. We are so happy to know you're seeing value from monetizing your content and freeing up time by automating your certification process. We share all reviews across our teams and appreciate you taking the time. Thank you again for your partnership!
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Learning As I Go—Teaching Myself
Reviewed on 2021/03/16
Ups and downs
Ups and downs
Pros
TI offers things that other platforms don't, which is nice—keeps us on the platform.
Cons
Certifications; the navigation on mobile is limiting; the search function is poor; the help center is confusing and support rarely responds—and when they do, they can't really help.
Response from Thought Industries
Thank you for your feedback! I'm sorry you didn't have a great experience with the product. I'l be sure to share with the Support team, so they can get back to you and help resolve your challenges.
- Industry: Publishing
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good value, constantly growing
Reviewed on 2021/12/14
We've been able to launch several different types of learning experiences for various clients. I...
We've been able to launch several different types of learning experiences for various clients. I love that we can use the same platform in such different ways depending on the client and the need.
Pros
It's easy to use with a lot of feature options, both included in the base product and available as upgrades. I really appreciate the ongoing efforts to find other software to integrate with the TI system. There are several integrations available and more on the way.
Cons
There is not a lot of flexibility within scripted setups. When creating content or a panorama you have a lot of options, but once you choose options for one reason, there are no work-arounds to solve other use case issues. It's very black and white: Choose this or that, there is no way to choose a little of this and a little of that.
Response from Thought Industries
Thanks, Kate, your team is a pleasure to work with and your suggestions on how to improve the platform are always appreciated.
We also appreciate the feedback on the black and white nature of the configuration, lets discuss this when we talk next. 2022 will see big changes around flexibility so digging into your experience to assist with our planning would be great.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modern, Clean, User-Friendly, Powerful
Reviewed on 2016/08/09
We have been extremely satisfied with Thought Industries! We reviewed and demoed over 20 "LMS"...
We have been extremely satisfied with Thought Industries! We reviewed and demoed over 20 "LMS" vendors during our evaluation process, but after seeing the features and benefits Thought Industries offers, the choice was clear. The platform provides everything we need to quickly and easily build high-quality learning sites and online courses but also has the flexibility and scalability we need to be able to fully brand and customize the learning experiences for our 150+ customers.
We aren't easy clients and Thought Industries has worked with us on every issue, question, or suggestion. The customer service has been phenomenal!
Pros
Creating sites, pages, and courses is simple thanks to the user-friendly drag and drop interface, but it's also powerful enough to handle unique customizations. We're able to easily scale as well as provide customers with the targeted content they need.
The learner experience is clean, modern looking, and mobile-friendly, which was important for us as most of our learners are on the go. In addition, Thought Industries updated their platform to accommodate our ADA accessibility requirements.
Another big advantage is we no longer need to work with disconnected technologies to build, distribute, and track our courses and customers -- everything is done right within the platform! One-stop shopping!
Fun Comment: One of our staff loves TI so much, she will often say, 'I want to have their digital baby'. Sounds strange, but we feel that strongly about our partnership and collaboration with TI.
Cons
We've been very happy working with Thought Industries! We would have loved to experience a trial version, but they walked us through a very detailed demo and put our use cases into action for us!
Thought Industries FAQs
Below are some frequently asked questions for Thought Industries.Q. What type of pricing plans does Thought Industries offer?
Thought Industries offers the following pricing plans:
- Starting from: US$50,000.00
- Free Trial: Not Available
Contact Thought Industries for pricing information
Q. Who are the typical users of Thought Industries?
Thought Industries has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Thought Industries support?
Thought Industries supports the following languages:
English, Spanish
Q. Does Thought Industries support mobile devices?
Thought Industries supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Thought Industries integrate with?
Thought Industries integrates with the following applications:
Adobe Connect, Bongo, Credly, GoTo Training, GoTo Webinar, Google Ads, Google Analytics 360, HubSpot CMS Hub, LinkedIn for Business, Meta for Business, Microsoft Teams, Oracle Eloqua Marketing Automation, Salesforce Sales Cloud, Segment, Stripe, Totango, Twitter/X, Webex Suite, Zapier, Zendesk Suite, Zoom Workplace
Q. What level of support does Thought Industries offer?
Thought Industries offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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