Kixie PowerCall

Ultra-reliable, easily-automated calling & texting for sales

About Kixie PowerCall

Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise phone service. The software is hosted in the cloud and can be setup in 3 minutes with no hardware.

Kixie enables sales representatives to make sales calls easily and connect to more prospects with AI. The software offers a click-to-call dialing list and auto-dialing options as well as supports other features such as call recording, customizable call routing and call tracking. The tool also helps to capture sales statistics such as conversion rate and supports training of new sales personnel using the Kixie Call Coaching functionality. The software monitors parameters such as average call time per agent, total outgoing calls, dispositions and connections as well as offers an advanced call reporting dashboard to evaluate sales metrics. Other features offered include HD quality voice, toll-free numbers, automated greetings, voice mail, business SMS, international calls, transfer & hold functionality and virtual receptionist support.

Kixie integrates with third party CRM applications such as HubSpot, Pipedrive, Salesforce, Zoho, Gong, among others, to provide a seamless user-experience. The software can be configured with desktop phones and mobile phones using both browser-based and native apps.

Key benefits of Kixie PowerCall

• Kixie enables sales teams to make more sales calls with an AI-powered sales dialer, voicemail drop, and local presence dialing.

• The software helps to improve workflow using bi-directional CRM integration & CRM enhanced caller id and supports integration with multiple third party CRM applications such as Salesforce.

• Kixie automatically logs all calls into the customer’s CRM software and associates them with current contacts.

• Kixie stores call recordings and allows users to enter notes, schedule tasks and see other relevant caller information.

• The product offers a variety of phone features such as greetings & hold music, voice mail, extensions and customizable call routing to help sales agents be more productive.

• Kixie supports the training of sales representatives with Call Coaching and gamifies the sales experience using real-time leader boards.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, Germany, Mexico, United States

Supported Languages

English

Images

Generate more meaningful connections from your calls by using intelligent AI-Powered Local Presence and Voicemail drop.
Empower managers to make better decisions through granular, historic, and real-time reporting and analytics.
Encourage friendly competition through displaying real-time sales leaderboards on your computer monitor or TV screen.
Run a second, parallel sales process that’s entirely automated by sending automated SMS messages and triggering automatic calls using information from your CRM.
Everything your business needs from a phone service such as Ring Groups, Virtual Receptionists, and phone numbers in 40+ countries.
Automatically track and record phone calls, SMS messages, voicemails, and notes in your CRM.
Trusted by thousands of teams worldwide
View 8 more
Kixie PowerCall video Kixie PowerCall screenshot: Generate more meaningful connections from your calls by using intelligent AI-Powered Local Presence and Voicemail drop. Kixie PowerCall screenshot: Empower managers to make better decisions through granular, historic, and real-time reporting and analytics. Kixie PowerCall screenshot: Encourage friendly competition through displaying real-time sales leaderboards on your computer monitor or TV screen. Kixie PowerCall screenshot: Run a second, parallel sales process that’s entirely automated by sending automated SMS messages and triggering automatic calls using information from your CRM. Kixie PowerCall screenshot: Everything your business needs from a phone service such as Ring Groups, Virtual Receptionists, and phone numbers in 40+ countries. Kixie PowerCall screenshot: Automatically track and record phone calls, SMS messages, voicemails, and notes in your CRM. Kixie PowerCall screenshot: Trusted by thousands of teams worldwide

Features

Total features of Kixie PowerCall: 72

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customer Accounts
  • Dashboard
  • Data Management
  • FTC Compliance
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Local Caller ID
  • Manual Dialer
  • Multiple Parties
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Sales Automation
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Task Scheduling
  • Text to Speech
  • Third Party Integrations
  • Training Management
  • Unified Communications
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail

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TalkChief

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Reviews

Overall rating

4,8 /5
(145)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 145
Rowdie mitch G.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saved us a ton of money for a simple trackable dialer

Reviewed on 2018/03/25

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to...

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.

Pros

I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.

The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.

I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.

Cons

I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.

Thomas C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Softphone Service I've Used

Reviewed on 2021/02/17

Overall, our experience has been positive. We're running the trial right now, but having a platform...

Overall, our experience has been positive. We're running the trial right now, but having a platform that allows us to call easily with a local presence, has a slick dealer with features like voicemail drop, automatic post-call notes and dispositions, and SMS built right in, all that integrates fully with most popular CRMs is a godsend. All for a monthly price that's less expensive (or at least comparable) to other options on the market. As of yet, I don't have much negative to say about the platform.

Pros

The reason that we started looking for an alternative softphone provider is because we were looking to improve our connection rates with people across the US and Canada. Kixie has the easiest and most cost effective local presence that I've found in my last month or two of research. Essentially just turn it on and start dialing. In the short time we've been using the trial we've already been happy with the improvements to our connection rates.

Cons

Mind you, we've only been on the trial for a short time, but so far there hasn't been much to not like about the system. It's easy to use, fully integrates with HubSpot, and has a host of useful features.

Annette B.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

PROMISED A LOT BUT MOST IMPORTANT FEATURES REQUIRED 3RD PARTY APPS

Reviewed on 2019/12/09

SALES OVER SOLD BUT CUSTOMER SERVICE TRIED REALLY HARD TO GET WHAT I NEEDED DOWN TO AN AFFORABLE...

SALES OVER SOLD BUT CUSTOMER SERVICE TRIED REALLY HARD TO GET WHAT I NEEDED DOWN TO AN AFFORABLE PRICE BUT JUST COULD NOT MEET MY NEEDS

Pros

I LIKED ALL THE FEATURES THEY PROMISED AS AN ALL IN ONE SOLUTION

Cons

ALL THE FEATURES THAT I NEEDED REQUIRED EXPENSIVE 3RD PARTY SOFTWARE TO DO WHAT I NEEDED

Kevin D.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Troubles from Day One

Reviewed on 2021/03/16

Pros

The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team.

Cons

The system has had frequent bugs, delays and outages every month. We have not had a month of stable use.

The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.

The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function.

Jeremy H.
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must Try - Been using over three years and constantly gets better

Reviewed on 2020/06/19

Our office is extremely satisfied with the software. Everyone is multi-tasking and we couldn't be...

Our office is extremely satisfied with the software. Everyone is multi-tasking and we couldn't be more pleased. Must demo if you are still shopping.

Pros

It's extremely beneficial of connecting with our current CRM immediately after a call. I am able to recap everything important and anything missed.

Cons

In the beginning, the software updates were during the day and during my peak calling times. I would have to reload the software and was frustrating. Lately, updates are down overnight which avoids downtimes.

Showing 5 reviews of 145 Read all reviews

Kixie PowerCall FAQs

Below are some frequently asked questions for Kixie PowerCall.

Kixie PowerCall offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Integrated: $29 per month Enterprise: $55 per month Contact Kixie for more detailed pricing

We do not have any information about Kixie PowerCall features

Kixie PowerCall has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Kixie PowerCall supports the following languages:

English

Kixie PowerCall supports the following devices:

Android (Mobile), iPhone (Mobile)

Kixie PowerCall integrates with the following applications:

ActiveCampaign, Capsule, Contactually, Copper, Copper, Gong.io, HubSpot CRM, HubSpot Sales Hub, Insightly, Nimble, Nutshell, Pipedrive, Pipeline, Salesforce Platform, Salesforce Sales Cloud, Slack, Zapier, Zendesk, Zoho CRM

Kixie PowerCall offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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