Kixie PowerCall

Kixie PowerCall

Ultra-reliable, easily-automated calling & texting for sales

About Kixie PowerCall

Kixie is the cloud-based sales engagement platform designed to enhance your team's performance. With ultra-reliable, easily automated calling and texting for leading CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and more, Kixie is the perfect companion for any customer-facing team.

Kixie's PowerCall Chrome extension includes an advanced suite of calling and texting features that boost productivity and make everyday tasks easier. By recognizing phone numbers on any Chrome webpage, Kixie allows salespeople to place calls with just one click. All interactions are recorded automatically in your CRM, eliminating the need for tedious manual record-keeping.


Key benefits of Kixie PowerCall

In addition to its easy-to-use interface, Kixie offers a host of advanced features, including:

• PowerDialing: Boost productivity tenfold by dialing up to 10 numbers simultaneously with multi-line PowerDialer.

• Advanced AI-powered Local Presence: With this feature, users can call from a number with the same local area code as the person they’re calling.

• Conversation Intelligence: Automatically transcribes calls and automatically syncs transcriptions to your CRM, provides AI-driven insights, picks out key words and phrases, analyzes sentiment, and more.

• Live Call Coaching: This feature lets managers "whisper" advice or feedback to trainees, helping to improve skills and enhance their performance.

• Call recording with unlimited lifetime cloud storage: This feature allows users to record all calls, with unlimited storage, for future reference or review.

• Voicemail drop: This feature allows salespeople to leave custom pre-recorded messages with a single click.

• SMS Templates: This feature lets users send personalized messages without touching the keyboard.

• Click-to-call or click-to-text any number on any webpage.

• Integration with leading CRMs: Kixie seamlessly integrates with leading CRMs like HubSpot, Pipedrive, Zoho, Salesforce, and more.

• Call Center Features: These features include IVRs, ring groups, call queues, and dynamic routing, ensuring a seamless customer experience.

• Live call board, reporting, analytics, and call and SMS/MMS history: Managers get access to live call boards, reporting, analytics, and call and SMS/MMS history in the dashboard, so they can make informed decisions.


Images

Kixie PowerCall Software - Ultra-reliable calling and texting for all leading CRM.
Kixie PowerCall Software - Multi-line parallel powerdialer.
Kixie PowerCall Software - Built specifically for modern sales teams.
Kixie PowerCall Software - Speed-to-lead. Automatically call or text leads within seconds.
Kixie PowerCall Software - Trusted by thousands of teams worldwide
Kixie PowerCall Software - Everything your business needs from a phone service such as Ring Groups, Virtual Receptionists, and phone numbers in 40+ countries.
Kixie PowerCall Software - Automatically track and record phone calls, SMS messages, voicemails, and notes in your CRM.
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Kixie PowerCall video
Kixie PowerCall video
Kixie PowerCall Software - Ultra-reliable calling and texting for all leading CRM.
Kixie PowerCall Software - Multi-line parallel powerdialer.
Kixie PowerCall Software - Built specifically for modern sales teams.
Kixie PowerCall Software - Speed-to-lead. Automatically call or text leads within seconds.
Kixie PowerCall Software - Trusted by thousands of teams worldwide
Kixie PowerCall Software - Everything your business needs from a phone service such as Ring Groups, Virtual Receptionists, and phone numbers in 40+ countries.
Kixie PowerCall Software - Automatically track and record phone calls, SMS messages, voicemails, and notes in your CRM.

Not sure about Kixie PowerCall? Compare with a popular alternative

Kixie PowerCall

4,7 (274)
VS.
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Starting Price

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US$40,00
month

Pricing Options

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Free trial
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Features

97
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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4,7 /5
(274)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,7/5

Already have Kixie PowerCall?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 274
Mark
Mark
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Kixie PowerCall Is the Best I've Used

Reviewed on 2018/08/02

Business problems that we have begun to solve with Kixie, his full accountability by connecting...

Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!

Pros

What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.

Cons

So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.

Kevin
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Troubles from Day One

Reviewed on 2021/03/16

Pros

The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team.

Cons

The system has had frequent bugs, delays and outages every month. We have not had a month of stable use.

The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.

The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function.

Alternatives Considered

Dialpad, Aircall and Aloware

Reasons for Choosing Kixie PowerCall

The system was shutting down in 2020

Reasons for Switching to Kixie PowerCall

Kixie had unlimited calling and texting, and with our teams volume of calls across North America, it was the leading factor.
Sheryl
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Our company used KIXIE for almost 2 years. Save your money. Their customer service is...

Reviewed on 2022/07/19

This company is terrible. They should go the way of Enron.

This company is terrible. They should go the way of Enron.

Pros

When we first started using KIXIE they were competitive, wanted our business--they were helpful. Two years later, you can't get a live customer service rep. They cost 5x the competitor, and NO REFUNDS! Save your money. Check out JUSTCALL.io. It's 1/4 the price. Month-to-month. They have live customer service. What a difference!

Cons

KIXIE now offers ZERO customer service--Terrible! Zero REFUNDS. They don't care about the customer. Not responsive to building in new technology that is needed (hello? Bulk texting???) What more is there to say?

Response from Kixie

Sheryl, we're very sorry to hear your experience with Kixie was less than you had hoped for. We pride ourselves on 100% US-based customer service, and we do provide live customer service over the phone, email, and chat.

The reason we do not offer pro-rated refunds for service is due to the costs associated with the US-based support resources that we offer, and also the fact we do not require contracts or annual payments of our customers in order to use the system. You can cancel at any time, but there are no pro-rated refunds when you do, so that we can continue to offer these services and benefits.

As we have grown we have continued to develop new features in response to customer feedback. Due to popular demand, we recently completed a major update which includes list-based multi-line PowerDialing, allowing our customers to auto-dial up to 10 contacts simultaneously. We prioritize the features that we hear the most requests for, and unfortunately not every request can be met.

Farid
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple to use and great features

Reviewed on 2021/03/12

Overall has been great.

Overall has been great.

Pros

I like that i can click and dial quickly and SMS option has helped greatly to receive responses asap.

Cons

a bit of delay when leaving messaging then clicking 1 or # to submit but not big deal

Justin
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game changer

Reviewed on 2020/08/26

Pros

It does everything we need and the power dialer is beyond what I could have imagined for sales workflows and instant lead calls! Also the team that helped us get started was over the top enthusiastic, knowledgeable, and helpful.

Cons

None. There's literally nothing bad about it.

Alternatives Considered

Aircall

Reasons for Switching to Kixie PowerCall

It integrated with HubSpot better and did more.
Showing 5 reviews of 274 Read all reviews

Kixie PowerCall FAQs

Below are some frequently asked questions for Kixie PowerCall.

Kixie PowerCall offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Kixie PowerCall has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Kixie PowerCall supports the following languages:

English

Kixie PowerCall supports the following devices:

Android (Mobile), iPhone (Mobile)

Kixie PowerCall integrates with the following applications:

Acoustic, Act-On, ActiveCampaign, AmazingMail, Anaconda, Apptivo, Autopilot, Avoma, Benchmark, BigCommerce, Bloomerang, BoomTown, Brevo, Bullhorn for Salesforce, CRMnext, Capsule, Clio, ConnectWise CPQ, Contactually, Copper, Creatio CRM, Drips, Dynamo, Emarsys, EngageBay CRM, GetResponse, GoSquared, Gong.io, Greenbits, HighLevel, HubSpot CMS Hub, HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, Insightly, Iterable, Keap, Keen, Kibo eCommerce, Klaviyo, Koncert, LeadMaster, LeadSquared, Lever, Marketo Engage, Marketo Sales Connect, Mindbody, Nimble, Nutshell, Ontraport, Opal, Opal CRM, Oracle Eloqua Marketing Automation, OutReachly, OutreachCRM, Parakeet, Pegasus, Pegasys, Pipedrive, Pipeline CRM, Pipeliner CRM, Remarkety, SalesLoft, SalesRabbit, Salesflare, Salesforce Platform, Salesforce Sales Cloud, Salesmate, Sellsy, SendGrid, SendPulse, Sendoso, ServiceNow, Shopify, Showpad, Slack, SmashFly, Spiro, Streak, SuiteCRM, Unanet CRM by Cosential, Vtiger CRM, Workable, Workbooks, Yotpo, Zapier, Zendesk Connect, Zendesk Suite, Zoho CRM, monday.com, pymetrics

Kixie PowerCall offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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