brightwheel

Childcare Center, Daycare, and Preschool Management Software

About brightwheel

Brightwheel is an all-in-one childcare management software solution designed for child care programs such as centers, preschools, daycares, camps, and after-school programs. The platform provides directors, administrators, and staff teachers with the tools for digital child assessments, robust parent communications, online enrollment, automated reporting, online paperless billing, and more. Parents using brightwheel get access to real-time updates on their child’s activities with photos and notes via the real-time newsfeed.

Brightwheel provides centers with secure digital attendance and sign-in for both students and staff. Parents can 'quick scan' to check children in and out, and see real-time updates of their child. Center administrators can review attendance reports for licensing, billing, and management. Users can also manage additional approved individuals for safe student drop off and pick up.

With brightwheel, teachers can snap and share pictures during class, record daily events to share with families (either real-time or log and send at day's end), and use the spot check feature for quick head counts in the classroom. Assessments help teachers record student progress via text or voice, and report on any incidents. Brightwheel’s calendar helps schedule events for the classroom or entire school, including notifications for check-ins, photos and messaging for parents. All-in-all, brightwheel alleviates the pain of manual paperwork and modernizes programs to focus more time on the children.

Administrators can manage classrooms and rosters, as well as securely store family contact details. Detailed reporting provides access to all important information on centers, classrooms, and billing. Users can invoice families, automate bank deposits, and process credit or debit cards. Brightwheel also allows for pre-pay, split payments and email receipts.

Pricing starting from:

US$15,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of brightwheel

  • Brightwheel enables quick and secure one-touch student check-ins and attendance reports for billing and licensing purposes.

  • Brightwheel provides automated invoicing & receipts, and payments can be made with ACH, credit cards, or checks.

  • Photosharing captures classroom moments with a click, and real-time feeds provide daily summaries for parents.

  • Teachers can stay in touch with families via brightwheel's messaging system, as well as send quick notes and reminders to add to the calendar.

  • All brightwheel client billing and payment data is encrypted and protected by the highest levels of security.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$15,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Easy-to-use and intuitive tools to streamline every step of your day.
    Digital check-in and check-out for parents and staff
    Check-in/out students and staff using digital signatures, secure pin codes, and quick scan.
    Track attendance for billing and licensing requirements
    Take a photo, tag the student, add a note, and you're done. Parents see updates in real-time!
    Parents love to get real-time updates of their child's activities in the timeline.
    brightwheel can be accessed via any connected device
    View 9 more
    brightwheel video
    brightwheel video
    brightwheel video
    brightwheel screenshot: Easy-to-use and intuitive tools to streamline every step of your day. brightwheel screenshot: Digital check-in and check-out for parents and staff brightwheel screenshot: brightwheel screenshot: Check-in/out students and staff using digital signatures, secure pin codes, and quick scan. brightwheel screenshot: Track attendance for billing and licensing requirements brightwheel screenshot: Take a photo, tag the student, add a note, and you're done. Parents see updates in real-time! brightwheel screenshot: Parents love to get real-time updates of their child's activities in the timeline. brightwheel screenshot: brightwheel can be accessed via any connected device

    Features

    Total features of brightwheel: 70

    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts / Escalation
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking
    • Authentication
    • Billing & Invoicing
    • Calendar Management
    • Client Portal
    • Communication Management
    • Communications Management
    • Contact Database
    • Customer Accounts
    • Daily Reports
    • Data Import/Export
    • Data Storage Management
    • Digital Signature
    • Document Storage
    • Electronic Payments
    • Email Distribution
    • Email Management
    • Email Tracking
    • Employee Management
    • Event Calendar
    • Facility Management
    • Faculty/Staff Management
    • Financial Management
    • Immunisation & Allergy Tracking
    • Incident Management
    • Independent/Private
    • K-12
    • Knowledge Base Management
    • Learning Management
    • Leave Tracking
    • Live Chat
    • Meal / Nutrition Management
    • Member Database
    • Milestone Tracking
    • Mobile Access
    • Mobile Alerts
    • Multi-Channel Communication
    • Multi-Channel Marketing
    • Multi-Location
    • Newsletter Management
    • Online Calendar
    • Parent Portal
    • Parent/Student Portal
    • Payment Processing
    • Planning Tools
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Records Management
    • Registration Management
    • Reminders
    • Role-Based Permissions
    • SMS Messaging
    • Secure Login
    • Self Check-in/Check-out
    • Special Education
    • Status Tracking
    • Student Information/Records
    • Student Management
    • Summary Reports
    • User Profiles
    • Video Support
    • Wait List Management
    • Website Integration

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    Reviews

    Overall rating

    4,7 /5
    (2 707)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,6/5

    Already have brightwheel?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2 707
    Emily B.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Perfect for communication, logging activities, and billing

    Reviewed on 2020/11/23

    Being able to message parents back and forth is so nice now that our staff doesn't have to use...

    Being able to message parents back and forth is so nice now that our staff doesn't have to use their personal phone to text. With COVID rising and possible winter weather arriving soon, the fact that we can send out an alert if we need to close is crucial! It sends a text message as well as the message in the app. Also, they are constantly adding new features and making updates using feedback from users. They are always friendly and helpful!

    Pros

    I love that it keeps us (mostly) paperless! All activity is logged so we have no need for paper daily sheets. We can easily message our parents individually AND send out messages to the whole school.

    Cons

    The billing feature isn't quite where we need it do be, but they have already fixed it and we are just waiting to be updated to the new platform.

    Mabel B.
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing!

    Reviewed on 2020/12/10

    The customer service is amazing! We are extremely pleased with how easy they made the switch from...

    The customer service is amazing! We are extremely pleased with how easy they made the switch from our old system. Every time we've had a question we have received a more than helpful response from their support staff. My employees love it and our parents love it.

    Pros

    The Brightwheel app enables our employees to easily communicate with parents anytime of day or night and keeps them from giving out their personal phone numbers. The system is very user friendly and has easy to follow instructions and prompts.

    Cons

    The reporting from a financial side is not very clear if you are coming from another system with a lot of information in reports. Inputting immunizations could be a little quicker like putting a date and selecting the immunizations that were given on the date would be great.

    Denise G.
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Brightwheel Became Our Bright Spot!

    Reviewed on 2021/02/23

    Brightwheel has helped me simplify many aspects of my job. Messages to teachers and staff go in...

    Brightwheel has helped me simplify many aspects of my job. Messages to teachers and staff go in real time. No more running all over the school looking for people. Parents love the app because the get daily communication about their child as the day progresses. During this pandemic, grandparents are being added so they can see daily pictures of their grandchildren. It works well with our school community.

    Pros

    I love the fact that the one program takes care of communications with faculty and parents, billing and payments, and student information. All of it quickly accessible by computer or cell phone. Customer service is attentive and thorough.

    Cons

    There are some areas where improvement is necessary. Sometimes when you export information, you may need to tweaking the organization of the information to look the way you want it. The thing is, they invite you to share what you believe needs to improve. In the short 7 months of using this software, and they have made significant updates many of these aspects.

    Karen P.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Brightwheel Review

    Reviewed on 2018/11/19

    We switched to Brightwheel as our previous software was no longer being supported. We liked moving...

    We switched to Brightwheel as our previous software was no longer being supported. We liked moving to a cloud based product and the flexibility that gave our administrators and parents. We enjoy the ability for parents to see their billing and the ability to pay through the app. Customer support for the transition and set up was very good. Since launch, customer support is responsive (not always timely, since we are not in the same time zone as many of the customer support team) and they listen to our needs. There have been great changes in the short time we have been using the software. We are looking forward to the remainder of our concerns being addressed as we move forward. I would recommend this software over other cloud based software programs we looked at, but the consumer should be aware of the limitations of the software from a back office stand point.

    Pros

    What we like best is this is a cloud based software. The parent portal allowing parents better access to their child's day and classroom progress as been extremely well received by our parents. We like the check-in feature which allows us to know at any time how many children are in the facility. The ability for the teachers to post notes / pictures for parents allows the parents real time updates instead of waiting till the end of the day to receive a hand written note that is stuffed in the child's belongings and forgotten.

    Cons

    The back office side of the software is lacking. The reporting capabilities of the software is very limited. For example, we are unable to run an accounts receivable report by family. We can run by child, but you have to run multiple reports for families with more than one child in the program. The software does not currently allow for prepayments or credits on account. Also, on the program side, no ability to run facility or even classroom wide reports - for example a parent directory for all classrooms; allergy report by classroom. All reporting (financial and program) is child driven without the option of classroom or facility driven. This makes extra back office work for our staff - for example creating an allergy list or parent directory in excel to share with teachers. Or tracking receivables in other software, creating double accounting needs.

    Amy L.
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Brightwheel is a great purchase

    Reviewed on 2021/02/09

    I am very pleased with our choice to use Brightwheel. It has simplified our processes!

    I am very pleased with our choice to use Brightwheel. It has simplified our processes!

    Pros

    Brightwheel has been excellent for communicating with our parents. It has simplified our check in/out process. It is helping us eliminate paper! They provide onboarding help which is good.

    Cons

    There are some learning challenges in switching software. We have struggled with the billing being so different but have figured it out. The customer support is very helpful but they have been bombarded so it's not always immediate.

    Showing 5 reviews of 2 707 Read all reviews

    brightwheel FAQs

    Below are some frequently asked questions for brightwheel.

    brightwheel offers the following pricing plans:

    • Starting from: US$15,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    brightwheel: Free brightwheel premium: Contact brightwheel for pricing information.

    We do not have any information about brightwheel features

    brightwheel has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    brightwheel supports the following languages:

    English

    brightwheel supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations brightwheel has

    brightwheel offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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