brightwheel

Childcare Center, Daycare, and Preschool Management Software

4,7 /5 (2604 reviews) Write a Review!

brightwheel Overview

What is brightwheel?

Brightwheel is an all-in-one childcare management software solution designed for child care programs such as centers, preschools, daycares, camps, and after-school programs. The platform provides directors, administrators, and staff teachers with the tools for digital child assessments, robust parent communications, online enrollment, automated reporting, online paperless billing, and more. Parents using brightwheel get access to real-time updates on their child’s activities with photos and notes via the real-time newsfeed.

Brightwheel provides centers with secure digital attendance and sign-in for both students and staff. Parents can 'quick scan' to check children in and out, and see real-time updates of their child. Center administrators can review attendance reports for licensing, billing, and management. Users can also manage additional approved individuals for safe student drop off and pick up.

With brightwheel, teachers can snap and share pictures during class, record daily events to share with families (either real-time or log and send at day's end), and use the spot check feature for quick head counts in the classroom. Assessments help teachers record student progress via text or voice, and report on any incidents. Brightwheel’s calendar helps schedule events for the classroom or entire school, including notifications for check-ins, photos and messaging for parents. All-in-all, brightwheel alleviates the pain of manual paperwork and modernizes programs to focus more time on the children.

Administrators can manage classrooms and rosters, as well as securely store family contact details. Detailed reporting provides access to all important information on centers, classrooms, and billing. Users can invoice families, automate bank deposits, and process credit or debit cards. Brightwheel also allows for pre-pay, split payments and email receipts.

brightwheel Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

brightwheel: Free

brightwheel premium: Contact brightwheel for pricing information.


brightwheel Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

brightwheel can be accessed via any connected device
Easy-to-use and intuitive tools to streamline every step of your day.
Check-in/out students and staff using digital signatures, secure pin codes, and quick scan.
Check-in/out students and staff using digital signatures, secure pin codes, and quick scan.
Take a photo, tag the student, add a note, and you're done. Parents see updates in real-time!
Parents love to get real-time updates of their child's activities in the timeline.
Track attendance for billing and licensing requirements
Digital check-in and check-out for parents and staff
brightwheel video brightwheel video brightwheel video brightwheel screenshot: brightwheel can be accessed via any connected device brightwheel screenshot: Easy-to-use and intuitive tools to streamline every step of your day. brightwheel screenshot: Check-in/out students and staff using digital signatures, secure pin codes, and quick scan. brightwheel screenshot: Check-in/out students and staff using digital signatures, secure pin codes, and quick scan. brightwheel screenshot: Take a photo, tag the student, add a note, and you're done. Parents see updates in real-time! brightwheel screenshot: Parents love to get real-time updates of their child's activities in the timeline. brightwheel screenshot: Track attendance for billing and licensing requirements brightwheel screenshot: Digital check-in and check-out for parents and staff

brightwheel Reviews

brightwheel Reviews

Overall rating
4,7
/
5
Excellent
1818

Very good
692

Average
80

Poor
7

Terrible
7

Value for Money
4,5
Features
4,4
Ease of Use
4,6
Customer Support
4,6
96% recommended this app
Audra T.

Happy Campers, San Carlos

Overall our experience has been really great. There were some serious issues when we decided to use Brightwheel billing. I'm certain those issues have been documented, but we seem to be good now. I have been a big fan of Brightwheel and sincerely look forward to what's next!


Andrea M.

Brightwheel is great!

We use Brightwheel at our center to chart each child's daily activities; we easily attach pictures, meal information, and times of diapering, etc.


Moaaz E.

Always on the mend and prosperity

You can feel confident as an administrator that every one shifts and proportions are covered. they have continuous access to their receipts, bills, and year-end statements


Karen P.

Brightwheel Review

We switched to Brightwheel as our previous software was no longer being supported. We liked moving to a cloud based product and the flexibility that gave our administrators and parents. We enjoy the ability for parents to see their billing and the ability to pay through the app. Customer support for the transition and set up was very good. Since launch, customer support is responsive (not always timely, since we are not in the same time zone as many of the customer support team) and they listen to our needs. There have been great changes in the short time we have been using the software. We are looking forward to the remainder of our concerns being addressed as we move forward. I would recommend this software over other cloud based software programs we looked at, but the consumer should be aware of the limitations of the software from a back office stand point.


Julie F.

Brightwheel has saved us so much time!

We were early adopters and have been using Brightwheel since 2015. Initially we just used the billing feature but as the new features rolled out we've integrated all of them. Using Brightwheel cuts admin time down to a minimum and allows teachers to share the day with parents so they can see their kids learning and growing. Billing is seamless. Brightwheel support has been amazing, especially through Covid19. Their webinars are helpful and to the point.


Audra T.
Industry: Education Management
Company size: 11-50 Employees

Happy Campers, San Carlos

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

Overall our experience has been really great. There were some serious issues when we decided to use Brightwheel billing. I'm certain those issues have been documented, but we seem to be good now. I have been a big fan of Brightwheel and sincerely look forward to what's next!

Pros

I love how much Brightwheel has improved since we first joined the program. Administration, Parents and Staff love all of the features. I am very happy with the way Brightwheel has fostered "community" between home and school, and even school and extended family. Grandparents love seeing their grandchildren and being in the loop. Community is very important to our program! I appreciate the level of professionalism Brightwheel adds to my program. Touring families always have great comments about Brightwheel.

Cons

I wish multiple accounts could be under one umbrella login. I do not like having to log out and log in to my three programs. We have an account with ADP and use just one login for all 3 programs. I simply just have to click which program I need to see. I wish I could access a simple version of a class list with birthdays and just parents names and emails without all of their personal information. Parents request class lists quite often for birthday party invitations. Perhaps even an "opt-in" directory for parents to see would be a great feature. Parents could choose to include email/phone numbers in the "public" directory.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrea M.
Industry: Education Management
Company size: 2-10 Employees

Brightwheel is great!

Used Daily for 1+ year
Reviewed on 2020/01/06
Review Source: Capterra

We use Brightwheel at our center to chart each child's daily activities; we easily attach pictures, meal information, and times of diapering, etc.

Pros

I love how easy Brightwheel is to use - the parents also enjoy the format that they receive information

Cons

If I had to choose one thing to improve on, it would be to add a "zoom" function when taking a picture from the app

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Moaaz E.
Industry: Design
Company size: Self Employed

Always on the mend and prosperity

Used Daily for 1+ year
Reviewed on 2020/09/14
Review Source: Capterra

You can feel confident as an administrator that every one shifts and proportions are covered. they have continuous access to their receipts, bills, and year-end statements

Pros

I have used this app for a year and a half now on a daycare reception usually 20 kids at any time which i really like it. i can't imagine running my business without it now! Invoices are easy to use! Parents feel connected, and it doesn't take much effort to urge things into the app so it doesn't take time away from kids. it is easy to use for myself, my staff, and each one families. many thanks Brightwheel for creating this handy gizmo to help my parents feel connected to their children while they were at work, it made a huge difference!

Cons

i'm unable to seek out the observations easily for review afterward for report as a category or objective/goal.I wish you'll post pdf files to the oldsters versus just image files. (My newsletters and forms always need to be converted to pdf then to image file.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Karen P.
Industry: Religious Institutions
Company size: 11-50 Employees

Brightwheel Review

Used Daily for 6-12 months
Reviewed on 2018/11/19
Review Source: Capterra

We switched to Brightwheel as our previous software was no longer being supported. We liked moving to a cloud based product and the flexibility that gave our administrators and parents. We enjoy the ability for parents to see their billing and the ability to pay through the app. Customer support for the transition and set up was very good. Since launch, customer support is responsive (not always timely, since we are not in the same time zone as many of the customer support team) and they listen to our needs. There have been great changes in the short time we have been using the software. We are looking forward to the remainder of our concerns being addressed as we move forward. I would recommend this software over other cloud based software programs we looked at, but the consumer should be aware of the limitations of the software from a back office stand point.

Pros

What we like best is this is a cloud based software. The parent portal allowing parents better access to their child's day and classroom progress as been extremely well received by our parents. We like the check-in feature which allows us to know at any time how many children are in the facility. The ability for the teachers to post notes / pictures for parents allows the parents real time updates instead of waiting till the end of the day to receive a hand written note that is stuffed in the child's belongings and forgotten.

Cons

The back office side of the software is lacking. The reporting capabilities of the software is very limited. For example, we are unable to run an accounts receivable report by family. We can run by child, but you have to run multiple reports for families with more than one child in the program. The software does not currently allow for prepayments or credits on account. Also, on the program side, no ability to run facility or even classroom wide reports - for example a parent directory for all classrooms; allergy report by classroom. All reporting (financial and program) is child driven without the option of classroom or facility driven. This makes extra back office work for our staff - for example creating an allergy list or parent directory in excel to share with teachers. Or tracking receivables in other software, creating double accounting needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Julie F.
Industry: Education Management
Company size: 2-10 Employees

Brightwheel has saved us so much time!

Used Daily for 2+ years
Reviewed on 2020/06/29
Review Source: Capterra

We were early adopters and have been using Brightwheel since 2015. Initially we just used the billing feature but as the new features rolled out we've integrated all of them. Using Brightwheel cuts admin time down to a minimum and allows teachers to share the day with parents so they can see their kids learning and growing. Billing is seamless. Brightwheel support has been amazing, especially through Covid19. Their webinars are helpful and to the point.

Pros

I love Brightwheel! We've been using BW since 2015 and have saved so much time having billing, attendance and time cards at our fingertips.

Cons

Tracking children's immunizations is not as fluid as it could be. Too much data entry. It would be better if parents could do the data entry and admin could check against paper records for accuracy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 2 604 user ratings
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brightwheel Pricing

brightwheel Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

brightwheel: Free

brightwheel premium: Contact brightwheel for pricing information.

brightwheel: Free

brightwheel premium: Contact brightwheel for pricing information.

Value for Money
4,5/5
Based on 2 604 user ratings
Compare value for money rating with alternatives
Compare with alternatives

brightwheel Features

brightwheel Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,4/5
Based on 2 604 user ratings
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Categories

Additional information for brightwheel

Additional information for brightwheel

Key features of brightwheel

  • Attendance tracking
  • Behavior management
  • Billing & invoicing
  • Check in / check out
  • Check-in kiosk
  • Classroom management
  • Daily reports
  • Enrollment management
  • Facility management
  • Faculty / staff management
  • Food program records
  • Food tracking (CACFP aligned)
  • Improved learning tracking
  • Incident reports
  • Individual student reports
  • Menu planning
  • Messages, reminders and alerts
  • Multi-location manager
  • Online registration
  • Parent / child records
  • Parent auto pay
  • Parent portal
  • Payment processing
  • Photo gallery
  • Room ratios
  • Staff only & approved posts
  • Student information / records
  • Student portal
  • Text messaging
  • Wait list management

Benefits

  • Brightwheel enables quick and secure one-touch student check-ins and attendance reports for billing and licensing purposes.

  • Brightwheel provides automated invoicing & receipts, and payments can be made with ACH, credit cards, or checks.

  • Photosharing captures classroom moments with a click, and real-time feeds provide daily summaries for parents.

  • Teachers can stay in touch with families via brightwheel's messaging system, as well as send quick notes and reminders to add to the calendar.

  • All brightwheel client billing and payment data is encrypted and protected by the highest levels of security.

  • brightwheel FAQs

    brightwheel FAQs

    Below are some frequently asked questions for brightwheel.

    Q. What type of pricing plans does brightwheel offer?

    brightwheel offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    brightwheel: Free brightwheel premium: Contact brightwheel for pricing information.

    Q. What are the main features of brightwheel?

    brightwheel offers the following features:

    • Attendance tracking
    • Behavior management
    • Billing & invoicing
    • Check in / check out
    • Check-in kiosk
    • Classroom management
    • Daily reports
    • Enrollment management
    • Facility management
    • Faculty / staff management
    • Food program records
    • Food tracking (CACFP aligned)
    • Improved learning tracking
    • Incident reports
    • Individual student reports
    • Menu planning
    • Messages, reminders and alerts
    • Multi-location manager
    • Online registration
    • Parent / child records
    • Parent auto pay
    • Parent portal
    • Payment processing
    • Photo gallery
    • Room ratios
    • Staff only & approved posts
    • Student information / records
    • Student portal
    • Text messaging
    • Wait list management

    Q. Who are the typical users of brightwheel?

    brightwheel has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does brightwheel support?

    brightwheel supports the following languages:

    English

    Q. What type of pricing plans does brightwheel offer?

    brightwheel has the following pricing plans:

    Free, Subscription

    Q. Does brightwheel support mobile devices?

    brightwheel supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does brightwheel integrate with?

    We do not have any information about what integrations brightwheel has

    Q. What level of support does brightwheel offer?

    brightwheel offers the following support options:

    FAQs, Online Support, Knowledge Base, Phone Support, Video Tutorials