Property Meld

Cloud-based property management software

4,5 /5 (20 reviews) Write a Review!

Property Meld Overview

What is Property Meld?

Property Meld is a cloud-based property management software that helps homeowner associations and residential & commercial property managers to track payments, schedule maintenance jobs and ensure compliance with regulations. The product is primarily targeted at property managers with 20 units or more.

The software documents communication between homeowners and tenants as well as assists in work order management for internal maintenance. Users receive notifications for key events in the lifecycle management of an asset or work order and can create and approve work requests. Other features offered include automatic tenant follow-up, tenant self-service scheduling, maintenance requests management and automated work reminders & alerts.

The tool also allows users to set priority levels for various tasks, assign due dates and receive alerts when work is not completed by its due date. Property Meld helps in better owner/tenant coordination, calculates costs automatically and lets tenants pay bills electronically, online. The application generates monthly reports that capture key metrics based on the client’s business needs and also offers separate web portals for tenants, managers, owners and maintenance teams for better communication and workflow management.

The software is priced on a per unit per month basis and can be accessed on multiple device types including desktops, laptops, tablets and mobile phones. Property Meld offers multiple types of full-service plan that vary in the services and after-sales support offered.

Property Meld Overview

Pricing

Starting from
US$40,00/month

Pricing options

Free Trial
Subscription
Value for money

Starting price - $1 per unit (for up to 95 units, with $40 per month as the minimum price)

Price for full-service​ plans:

Silver -$1.75 per unit
Gold - $4.65 per unit
Platinum - $5.55 per unit

Contact Property Meld for detailed pricing information


Property Meld Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Property Meld facilitates the management of multiple properties and tenants
Costs are calculated automatically and invoices can be paid using online systems
Communicate with tenants via phone or email
Tenants can raise requests using the client web portal
Schedule maintenance jobs and tenant appointments
Schedule and track maintenance jobs
Manage work orders and asset lifecycles
Property Meld video Property Meld screenshot: Property Meld facilitates the management of multiple properties and tenants Property Meld screenshot: Costs are calculated automatically and invoices can be paid using online systems Property Meld screenshot: Communicate with tenants via phone or email Property Meld screenshot: Tenants can raise requests using the client web portal Property Meld screenshot: Schedule maintenance jobs and tenant appointments Property Meld screenshot: Schedule and track maintenance jobs Property Meld screenshot: Manage work orders and asset lifecycles

Property Meld Reviews

Property Meld Reviews

Overall rating
4,5
/
5
Excellent
16

Very good
2

Average
0

Poor
1

Terrible
1

Value for Money
4,6
Features
4,7
Ease of Use
4,5
Customer Support
4,2
90% recommended this app
Arielle D.

The Easiest Platform to manage large complexes!


Mark A.

Property Software Usage

Ease of communication with all parties involved in the process.


Ben H.

Horrible Customer Service


Tim W.

Excellent Experience. Valuable Tool

After doing almost all of our work orders in our enterprise software and through email and phone calls for the last 10 years, we identified a communication issue between tenant, vendor and property manager. We spent several months identifying several versions of work order software that provided various solutions to the issues we were having.
After demo-ing two different solutions, it became clear that Property Meld was the absolute best choice. It solves problems we didn't even know we were having and after just a few months, our tenants and property managers have provided 5-star feedback.
The most valuable pieces are that Property Meld connects the vendor and tenant and allows our Property Managers to be managers and not get stuck in the middle of a maintenance request scheduling it, getting keys and there is absolutely no chance a work order sent to a vendor can fall through the cracks.
The daily summary emails helps our mid-level management staff keep track of what is going on in our manager's portfolios and really allows them to take an active role in their career development which is a value at Dodson Property Management we take very seriously.
Finally, the customer service is unlike any software company we use (and we use a lot). It is personal and has made the transition easier than I could have ever imagined.
Overall, this product gets an A+ from me.


Micah B.

Great software for tenants, vendors, and managers for all maintenance administration!

We manage about 70 properties out of our Property Management Firm, and have been trying to schedule and track all maintenance using spreadsheets online. This has not worked well, and repairs keep getting missed, leaving tenants upset and causing us more work cleaning up the messes with tenants, clients, and vendors. PropertyMeld allows us to follow each tenant request for repairs, assign it to a vendor, and track the status of the work. Tenants are automatically notified when a vendor needs to reschedule, and it is easy to track long-term jobs that require specialists or special-order parts. It is also very easy for tenants and vendors to post pictures of items needing repair or completed work, making it very easy for us to keep our clients informed about repairs and documentation that work was completed satisfactorily.


Arielle D.
Industry: Real Estate
Company size: 2-10 Employees

The Easiest Platform to manage large complexes!

Used Weekly for 1+ year
Reviewed on 2018/12/06
Review Source: Capterra

Pros

The ease of use for this program is unlike any other. Tenants are able to file complaints, schedule maintenance appointments, and even pay invoices. It makes tenant housing maintenance a breeze!

Cons

The interface is very simple and easy to navigate. Can't complain!

Response from Property Meld

Arielle,

Thank you! We love having awesome partners like you work with us!

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Mark A.
Industry: Real Estate
Company size: 11-50 Employees

Property Software Usage

Used Daily for 1+ year
Reviewed on 2020/06/11
Review Source: Capterra

Ease of communication with all parties involved in the process.

Pros

Property Meld had SMS communication that allowed us to move back and forth between vendor, tenant, and owner that was great to use.

Cons

The ability to use for our internal employees, not vendors, was challenging.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ben H.
Industry: Real Estate
Company size: 501-1 000 Employees

Horrible Customer Service

Used Monthly for 1-5 months
Reviewed on 2018/05/04
Review Source: SoftwareAdvice

Pros

Easy to submit work orders. Rather intuitive software.

Cons

The support staff is rude and ineffectual. Not only can they not make an appointment, even if workmen screws up an order but also they are condescending. A representative told my wife who was at work that she should "stop running errands and come home immediately" to let the workman in even though we clearly said we wouldn't be at the house. Later, when a customer service representative called me to apologize, he ended up giving me a lecture about how to fill out forms and how it was my fault things didn't go smoothly.

Rating breakdown

Ease of Use
Customer Support

Tim W.
Industry: Real Estate
Company size: 11-50 Employees

Excellent Experience. Valuable Tool

Used Daily for 1-5 months
Reviewed on 2016/09/08
Review Source: Capterra

After doing almost all of our work orders in our enterprise software and through email and phone calls for the last 10 years, we identified a communication issue between tenant, vendor and property manager. We spent several months identifying several versions of work order software that provided various solutions to the issues we were having.
After demo-ing two different solutions, it became clear that Property Meld was the absolute best choice. It solves problems we didn't even know we were having and after just a few months, our tenants and property managers have provided 5-star feedback.
The most valuable pieces are that Property Meld connects the vendor and tenant and allows our Property Managers to be managers and not get stuck in the middle of a maintenance request scheduling it, getting keys and there is absolutely no chance a work order sent to a vendor can fall through the cracks.
The daily summary emails helps our mid-level management staff keep track of what is going on in our manager's portfolios and really allows them to take an active role in their career development which is a value at Dodson Property Management we take very seriously.
Finally, the customer service is unlike any software company we use (and we use a lot). It is personal and has made the transition easier than I could have ever imagined.
Overall, this product gets an A+ from me.

Pros

The customer service and time saved for our property managers

Cons

I wish it could pull new properties from our enterprise software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Micah B.
Industry: Real Estate
Company size: 2-10 Employees

Great software for tenants, vendors, and managers for all maintenance administration!

Used Daily for 1-5 months
Reviewed on 2016/08/23
Review Source: Capterra

We manage about 70 properties out of our Property Management Firm, and have been trying to schedule and track all maintenance using spreadsheets online. This has not worked well, and repairs keep getting missed, leaving tenants upset and causing us more work cleaning up the messes with tenants, clients, and vendors. PropertyMeld allows us to follow each tenant request for repairs, assign it to a vendor, and track the status of the work. Tenants are automatically notified when a vendor needs to reschedule, and it is easy to track long-term jobs that require specialists or special-order parts. It is also very easy for tenants and vendors to post pictures of items needing repair or completed work, making it very easy for us to keep our clients informed about repairs and documentation that work was completed satisfactorily.

Pros

Ease-of-use and simple functionality. Other software we reviewed to track maintenance seemed to offer so much more than just maintenance, making the interface confusing. Searching for properties, open repair tickets, status of repairs, etc is easy to find, and the software is very intuitive to use.

Cons

Integration of financial reporting would be nice, but then I am concerned we may loose some of the simple functionality and ease-of-use of this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 20 user ratings
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Property Meld Pricing

Property Meld Pricing

Starting from
US$40,00/month
Free Trial
Subscription
Value for money

Starting price - $1 per unit (for up to 95 units, with $40 per month as the minimum price)

Price for full-service​ plans:

Silver -$1.75 per unit
Gold - $4.65 per unit
Platinum - $5.55 per unit

Contact Property Meld for detailed pricing information

Starting price - $1 per unit (for up to 95 units, with $40 per month as the minimum price)

Price for full-service​ plans:

Silver -$1.75 per unit
Gold - $4.65 per unit
Platinum - $5.55 per unit

Contact Property Meld for detailed pricing information

Value for Money
4,6/5
Based on 20 user ratings
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Property Meld Features

Property Meld Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
4,7/5
Based on 20 user ratings
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Categories

Additional information for Property Meld

Additional information for Property Meld

Key features of Property Meld

  • Automatic cost calculations
  • Client portal
  • Communication management
  • Compliance management
  • Contact management
  • Cost tracking
  • Create work requests
  • Documented communications
  • Electronic payments
  • Maintenance management & scheduling
  • Mobile access
  • Monthly reports
  • Notifications
  • Online payment processing
  • Property & asset management
  • Scheduling
  • Tenant database
  • Ticket status updates
  • Work history
  • Work order management

Benefits

• Property Meld is a web-based real estate and property management software that helps homeowner associations and property managers to track property maintenance jobs, collect rental payments and communicate effectively with tenants.

• The software offers a web portal through which tenants can raise requests, make payments online, submit feedback and communicate with vendors & homeowners.

• Property Meld automates all tasks relating to property management such as maintenance scheduling, vendor sourcing, billing, tenant follow-ups and payments.

• Property Meld integrates with clients' accounting software and coordinates warranty repairs, repair follow-ups, emergency dispatches, and phone support.

• The product helps users to check the status of work processes, send alerts & notifications and can be customized to meet the individual requirements of different clients.

Property Meld FAQs

Property Meld FAQs

Below are some frequently asked questions for Property Meld.

Q. What type of pricing plans does Property Meld offer?

Property Meld offers the following pricing plans:

Starting from: US$40,00/month

Pricing model: Subscription

Free Trial: Not Available

Starting price - $1 per unit (for up to 95 units, with $40 per month as the minimum price) Price for full-service​ plans: Silver -$1.75 per unit Gold - $4.65 per unit Platinum - $5.55 per unit Contact Property Meld for detailed pricing information

Q. What are the main features of Property Meld?

Property Meld offers the following features:

  • Automatic cost calculations
  • Client portal
  • Communication management
  • Compliance management
  • Contact management
  • Cost tracking
  • Create work requests
  • Documented communications
  • Electronic payments
  • Maintenance management & scheduling
  • Mobile access
  • Monthly reports
  • Notifications
  • Online payment processing
  • Property & asset management
  • Scheduling
  • Tenant database
  • Ticket status updates
  • Work history
  • Work order management

Q. Who are the typical users of Property Meld?

Property Meld has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Property Meld support?

Property Meld supports the following languages:

English

Q. What type of pricing plans does Property Meld offer?

Property Meld has the following pricing plans:

Subscription

Q. Does Property Meld support mobile devices?

We do not have any information about what devices Property Meld supports

Q. What other apps does Property Meld integrate with?

We do not have any information about what integrations Property Meld has

Q. What level of support does Property Meld offer?

Property Meld offers the following support options:

Online Support, Phone Support, Video Tutorials