OneFitStop

The complete FitStack to power you fitness operations

4,1 /5 (13 reviews) Write a Review!

OneFitStop Overview

What is OneFitStop?

Our fitness tracking solution caters to ALL fitness business types including: Pilates, Yoga, Barre, Functional Training, Gyms & Fitness Clubs, Indoor Cycling and Martial Arts. Our support team guarantees 24 hour / 7 day a week support to service our customers. Our platforms functionality will assist you and your team in cutting administration hours, boosting revenue and improving client engagement.

OneFitStop Overview

Pricing

Starting from
US$160,00/month

Pricing options

Free Trial
Subscription
Value for money

OneFitStop Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India, Japan, Mexico
Supported Languages
English, Indonesian, Japanese, Korean

Media

Sophisticated payments collection, point-of-sale and memberships management. Enable your clients to easily book into your services from classes, appointments, rooms or workshops.
Automated push notifications, SMS and email to your members.
Your branded app represents your brand. From the way you speak to your members to the way it should make them feel.
Meaningful Data.
Make Informed Decisions.
Cleverly designed reports just a single click away, so you don't miss a beat.
OneFitStop video OneFitStop screenshot: Sophisticated payments collection, point-of-sale and memberships management. Enable your clients to easily book into your services from classes, appointments, rooms or workshops. OneFitStop screenshot: Automated push notifications, SMS and email to your members. OneFitStop screenshot: Your branded app represents your brand. From the way you speak to your members to the way it should make them feel. OneFitStop screenshot: Meaningful Data.
Make Informed Decisions.
Cleverly designed reports just a single click away, so you don't miss a beat.

OneFitStop Reviews

OneFitStop Reviews

Overall rating
4,1
/
5
Excellent
8

Very good
2

Average
1

Poor
0

Terrible
2

Value for Money
4,1
Features
3,8
Ease of Use
4,2
Customer Support
4
77% recommended this app
Verified Reviewer

OneFitStop has allowed me to reduce my office time to train more clients


Terri T.

One Fit Stop is an affordable software that fits my yoga studio perfectly.

I get bookings, I get to advertise with links, I get an easy to use app.


James B.

One Stop Shop

As you can probably notice from above I have had an amazing journey with them. Jarron and his team are total professionals who get the job done. 10 out of 10 from me.


Katelynn P.

Do NOT use this for a busy group fitness facility.

The set up was easy and clean. The schedule and everything looks great to me and my customers. The negative experiences come as soon as something goes wrong and their horrible customer service kicks in. If you do sign up... hope that you don’t have any kinks as those kinks will NOT be resolved (and if they are it might take a week or two in which time you have pissed your clients off).


Alan S.

OFS makes business easy

Best business decision we have made. The support is a highlight!


Verified Reviewer
Company size: 501-1 000 Employees

OneFitStop has allowed me to reduce my office time to train more clients

Used Daily for 1-5 months
Reviewed on 2018/05/04
Review Source: Capterra

Pros

OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.

Cons

So far I've had great success with every feature and tool within the software and have no complaints thus far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Terri T.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

One Fit Stop is an affordable software that fits my yoga studio perfectly.

Used Daily for 6-12 months
Reviewed on 2017/10/05
Review Source: Capterra

I get bookings, I get to advertise with links, I get an easy to use app.

Pros

The best.... maybe even amazing feature, is the personalised app. It is so easy for my clients to use, but more importantly, they use it without me even knowing. They purchase classes, packs, workshops, all on their device and more importantly, all on their own - via the link I have supplied either on email, facebook or website. The desktop system is just as easy once they follow the link.

I will also mention, that even if they are not a client - they too can create their own account, and start their memberships all from the comfort of, wherever they are.

So all this in a nutshell, is members, clients, new clients can pay for services without me having to chase them.

Cons

Initially the customer support lacked, the support was awesome, but it was a matter of tracking down the support and waiting for it. They have since rectified this and have online real time support, which is heaven sent.

Like any system it has it's glitches, but I actually think it's more me the user getting my head around the best way to set up memberships, workshops and classes.

The biggest con I have is that you cannot use the same email address for clients. You also cannot have an employee as a client, would be good if they were automatically in the system as both.

Family sharing would be another awesome feature as it's very time consuming setting up different accounts for a child and then having to tell the parent that you need their card details recorded in 2 places - that is an uncomfortable situation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

James B.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

One Stop Shop

Used Daily for 6-12 months
Reviewed on 2020/10/02
Review Source: Capterra

As you can probably notice from above I have had an amazing journey with them. Jarron and his team are total professionals who get the job done. 10 out of 10 from me.

Pros

The previous software I use was a multi industry software that didn't serve our purpose. The switch to OneFitStop was seamless and to be honest I wish I did it earlier. The fact that it is a dedicated fitness software makes so much of a difference. From member usability to management back back end software, it does the lot. Our team is so much more efficient in everything we do. I highly recommend to anyone considering.

Cons

The only thing I can pick and it is minor were some features with the dedicated app. Switching between sites was a bit clunky however to the management team they have fixed the issue in their next update. Thats another great point about OneFitStop the ability to work directly with management to resolve any issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Katelynn P.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Do NOT use this for a busy group fitness facility.

Used Daily for 1-5 months
Reviewed on 2019/04/18
Review Source: Capterra

The set up was easy and clean. The schedule and everything looks great to me and my customers. The negative experiences come as soon as something goes wrong and their horrible customer service kicks in. If you do sign up... hope that you don’t have any kinks as those kinks will NOT be resolved (and if they are it might take a week or two in which time you have pissed your clients off).

Pros

It keep track of client payments and use of credits. The schedule was nice and easy to make. The payment packages were easy to create and sell.

Cons

The customer service since I have been operational has been HORRENDOUS. I have had numerous issues that have been affecting the way my clients are able to sign up and receive notifications and I have asked OFS to help me resolve them numerous times. I get bounced around from person to person and no one has actually helped me with any of my problems. When someone does try and answer a question they completely miss the point and don’t answer my question at all. I should also mention that getting an answer at all tales 2-7 days.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Alan S.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

OFS makes business easy

Used Daily for 2+ years
Reviewed on 2020/07/31
Review Source: Capterra

Best business decision we have made. The support is a highlight!

Pros

OFS has grown and developed over the years that we have been working with it.
The platform is not only simple for my staff and clients to use, it does so much more in the backend that we required to run our business smoothly. The support is also outstanding, all local and and email/phone call away.
One of the best business decisions we have made.

Cons

No Cons. Above and beyond anything else we have seen on the market

Response from OneFitStop

Thank you for your feedback! We are looking forward to supporting you and the franchise network for many years to come.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 13 user ratings
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OneFitStop Pricing

OneFitStop Pricing

Starting from
US$160,00/month
Free Trial
Subscription
Value for money
Value for Money
4,1/5
Based on 13 user ratings
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OneFitStop Features

OneFitStop Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
3,8/5
Based on 13 user ratings
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Categories

Additional information for OneFitStop

Additional information for OneFitStop

Key features of OneFitStop

  • Advertising Management
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Automatic Notifications
  • Bike booking
  • Billing & Invoicing
  • Built-in online chat
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Client Database
  • Client check-in
  • Client management
  • Content Library
  • Customer Activity Reporting
  • Dedicated business profile
  • Directory listing
  • Drag & Drop Interface
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Event/class advertising
  • Exercise library
  • Facility Scheduling
  • Fitness plan
  • Goal Setting / Tracking
  • Group Scheduling
  • Instant Messaging
  • Lead Management
  • Multi-Channel Marketing
  • Online Booking Integration
  • Online store
  • Payroll Integration
  • Payroll Management
  • Programs and assessments
  • Progress Tracking
  • Real Time Reporting
  • Recurring Billing
  • Recurring Tasks
  • Reporting & Statistics
  • Room Booking
  • Sales Reporting
  • Self Service Portal
  • Shopping Cart
  • Skills Assessment
  • Sync with Microsoft Outlook
  • Teams/staff management
  • Time & Attendance Tracking

Benefits

  • With OneFitStop, users can effectively manage their schedules, create and book events and classes, and add clients or groups to an event.

  • Users can communicate with clients via the built-in messaging system, and collect valuable customer feedback for improving services.

  • Hybrize and go online with our integrated content management suite for on-demand and livestream your classes to the world!

  • Automate payment collections with sophisticated reporting to keep track of your business growth.

  • Manage your prospects and leads with our complete marketing automation and CRM tools.

  • OneFitStop FAQs

    OneFitStop FAQs

    Below are some frequently asked questions for OneFitStop.

    Q. What type of pricing plans does OneFitStop offer?

    OneFitStop offers the following pricing plans:

    Starting from: US$160,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Q. What are the main features of OneFitStop?

    OneFitStop offers the following features:

    • Advertising Management
    • Alerts / Escalation
    • Application Integration
    • Appointment Management
    • Assessment Management
    • Attendance Management
    • Automatic Notifications
    • Bike booking
    • Billing & Invoicing
    • Built-in online chat
    • CRM Integration
    • Calendar Management
    • Calendar Sync with Google
    • Chat
    • Class Scheduling
    • Client Database
    • Client check-in
    • Client management
    • Content Library
    • Customer Activity Reporting
    • Dedicated business profile
    • Directory listing
    • Drag & Drop Interface
    • Electronic Payments
    • Employee Management
    • Event Calendar
    • Event Scheduling
    • Event/class advertising
    • Exercise library
    • Facility Scheduling
    • Fitness plan
    • Goal Setting / Tracking
    • Group Scheduling
    • Instant Messaging
    • Lead Management
    • Multi-Channel Marketing
    • Online Booking Integration
    • Online store
    • Payroll Integration
    • Payroll Management
    • Programs and assessments
    • Progress Tracking
    • Real Time Reporting
    • Recurring Billing
    • Recurring Tasks
    • Reporting & Statistics
    • Room Booking
    • Sales Reporting
    • Self Service Portal
    • Shopping Cart
    • Skills Assessment
    • Sync with Microsoft Outlook
    • Teams/staff management
    • Time & Attendance Tracking

    Q. Who are the typical users of OneFitStop?

    OneFitStop has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does OneFitStop support?

    OneFitStop supports the following languages:

    English, Indonesian, Japanese, Korean

    Q. What type of pricing plans does OneFitStop offer?

    OneFitStop has the following pricing plans:

    Subscription

    Q. Does OneFitStop support mobile devices?

    OneFitStop supports the following devices:

    Android, iPhone

    Q. What other apps does OneFitStop integrate with?

    OneFitStop integrates with the following applications:

    ActiveCampaign, GetResponse, Google Calendar, Keap, Mailchimp, QuickBooks Online Advanced, Xero, Zapier

    Q. What level of support does OneFitStop offer?

    OneFitStop offers the following support options:

    FAQs, Online Support, Knowledge Base, Phone Support, Forum, Video Tutorials