About OneFitStop

Our fitness tracking solution caters to ALL fitness business types including: Pilates, Yoga, Barre, Functional Training, Gyms & Fitness Clubs, Indoor Cycling and Martial Arts. Our support team guarantees 24 hour / 7 day a week support to service our customers. Our platforms functionality will assist you and your team in cutting administration hours, boosting revenue and improving client engagement.

Pricing starting from:

US$185,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to OneFitStop

Key benefits of OneFitStop

  • With OneFitStop, users can effectively manage their schedules, create and book events and classes, and add clients or groups to an event.

  • Users can communicate with clients via the built-in messaging system, and collect valuable customer feedback for improving services.

  • Hybrize and go online with our integrated content management suite for on-demand and livestream your classes to the world!

  • Automate payment collections with sophisticated reporting to keep track of your business growth.

  • Manage your prospects and leads with our complete marketing automation and CRM tools.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Hong Kong SAR China, Indonesia, Mexico, Malaysia, New Zealand, Philippines, Singapore, Thailand, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$185,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to OneFitStop

    Images

    OneFitStop Software - Sophisticated payments collection, point-of-sale and memberships management. Enable your clients to easily book into your services from classes, appointments, rooms or workshops.
    OneFitStop Software - Automated push notifications, SMS and email to your members.
    OneFitStop Software - Your branded app represents your brand. From the way you speak to your members to the way it should make them feel.
    OneFitStop Software - Meaningful Data.
Make Informed Decisions.
Cleverly designed reports just a single click away, so you don't miss a beat.
    View 5 more
    OneFitStop video
    OneFitStop Software - Sophisticated payments collection, point-of-sale and memberships management. Enable your clients to easily book into your services from classes, appointments, rooms or workshops. OneFitStop Software - Automated push notifications, SMS and email to your members. OneFitStop Software - Your branded app represents your brand. From the way you speak to your members to the way it should make them feel. OneFitStop Software - Meaningful Data.
Make Informed Decisions.
Cleverly designed reports just a single click away, so you don't miss a beat.

    Features

    Total features of OneFitStop: 97

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling
    • Assessment Management
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Billing & Invoicing
    • Booking Management
    • CRM
    • Calendar Management
    • Calendar Sync
    • Capacity Management
    • Certification Tracking
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Contact Database
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Dues Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Employee Management
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Exercise Library
    • Facility Scheduling
    • File Sharing
    • Fitness Assessments
    • Fitness Plan
    • Instructor Management
    • Inventory Management
    • Invoice Management
    • Lead Management
    • Marketing Automation
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Management
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Online Booking
    • Online Payments
    • Payment Processing
    • Point of Sale (POS)
    • Progress Tracking
    • Real Time Reporting
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • SMS Messaging
    • Secure Login
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Team Management
    • Third Party Integrations
    • Transaction History
    • Visitor Management
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,2 /5
    (17)
    Value for Money
    4,5/5
    Features
    4,1/5
    Ease of Use
    4,3/5
    Customer Support
    4,4/5

    Already have OneFitStop?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 17
    Verified Reviewer
    Overall rating
    • Company size: 501-1 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OneFitStop has allowed me to reduce my office time to train more clients

    Reviewed on 2018/05/04

    Pros

    OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.

    Cons

    So far I've had great success with every feature and tool within the software and have no complaints thus far.

    Christopher L.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Really enjoying OneFitStop and our members love the App they developed for us!

    Reviewed on 2020/12/23

    Fantastic!!
    Really looking forward to a strong partnership in 2021!

    Fantastic!!
    Really looking forward to a strong partnership in 2021!

    Pros

    The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.

    Cons

    Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!

    Alternatives Considered

    PTminder

    Reasons for Choosing OneFitStop

    Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!

    Switched From

    Mindbody

    Reasons for Switching to OneFitStop

    Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.
    Amy A.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Don’t waste your time

    Reviewed on 2020/07/27

    Horrible also they trap you into their payment provider who rips you off and demands unrealistic...

    Horrible also they trap you into their payment provider who rips you off and demands unrealistic payment if you try to leave.

    Pros

    It was reasonably easy to learn and cheaper than others

    Cons

    Poor response times, billing on system was always different to what customers are charged and you couldn’t explain it, unable to check people in for gym us only so we had to keep a paper book as well and hope that members were paid up, extremely slow, very poor service if you’re not a massive facility.

    Response from OneFitStop

    Thank you for the feedback. It is certainly disappointing to see that your facility did not value the 10+ hours we spent onsite plus hundreds of emails back and forth to support your operators. We hope to see you back in the future to take advantage of our full technology stack that hundreds of other gyms like yours have found incredibly valuable.

    Amber O.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review on OneFitStop

    Reviewed on 2021/02/21

    Pros

    - Personalised App
    - Engage Marketing system
    - The customer service!

    Cons

    - Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg. Payments)

    Alternatives Considered

    GymMaster

    Reasons for Choosing OneFitStop

    Club Fit had horrible customer service and was not looking to grow with our business.

    Reasons for Switching to OneFitStop

    The main reason for us going with One Fit Stop over other softwares was due to the customisable app that we can offer in order to create a better client experience.
    Terri T.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    One Fit Stop is an affordable software that fits my yoga studio perfectly.

    Reviewed on 2017/10/05

    I get bookings, I get to advertise with links, I get an easy to use app.

    I get bookings, I get to advertise with links, I get an easy to use app.

    Pros

    The best.... maybe even amazing feature, is the personalised app. It is so easy for my clients to use, but more importantly, they use it without me even knowing. They purchase classes, packs, workshops, all on their device and more importantly, all on their own - via the link I have supplied either on email, facebook or website. The desktop system is just as easy once they follow the link.

    I will also mention, that even if they are not a client - they too can create their own account, and start their memberships all from the comfort of, wherever they are.

    So all this in a nutshell, is members, clients, new clients can pay for services without me having to chase them.

    Cons

    Initially the customer support lacked, the support was awesome, but it was a matter of tracking down the support and waiting for it. They have since rectified this and have online real time support, which is heaven sent.

    Like any system it has it's glitches, but I actually think it's more me the user getting my head around the best way to set up memberships, workshops and classes.

    The biggest con I have is that you cannot use the same email address for clients. You also cannot have an employee as a client, would be good if they were automatically in the system as both.

    Family sharing would be another awesome feature as it's very time consuming setting up different accounts for a child and then having to tell the parent that you need their card details recorded in 2 places - that is an uncomfortable situation.

    Showing 5 reviews of 17 Read all reviews

    OneFitStop FAQs

    Below are some frequently asked questions for OneFitStop.

    OneFitStop offers the following pricing plans:

    • Starting from: US$185,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    OneFitStop has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    OneFitStop supports the following languages:

    English, Spanish

    OneFitStop supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    OneFitStop integrates with the following applications:

    ActiveCampaign, GetResponse, Google Calendar, Mailchimp, QuickBooks Online Advanced, Xero, Zapier

    OneFitStop offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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