Paysafe

Web and mobile based payment solution

2,5 /5 (12 reviews) Write a Review!

Paysafe Overview

What is Paysafe?

Paysafe is a web and mobile-based payment solution for merchants and is used by over 500,000 sales outlets in 41 countries. The software provides merchants a platform for accepting and processing payments globally and is PCI DDS compliant. Paysafe allows merchants to accept sales orders via phone or by mail and to route the payments through the website or mobile apps.

Paysafe is capable of processing credit/debit cards, online direct debit, ACH and other alternative and local payment types. The software also generates automated reports on payments received in multiple currencies, currency conversion rates, products dispatched and cash flow statements. The solution helps in deciding currency options and payment modes depending upon the client’s region. Paysafe is capable of supporting multiple pricing options and payment schedules as well as sending customized emails to the clients.

The software has a customizable risk rules engine, CVV matching, tokenization and BIN number validation features to ensure secure payment environments. Paysafe risk solutions help merchants with chargebacks and automates the chargeback dispute process. Paysafe also offers card solutions that enable businesses to set up prepaid card programmes. The vendor is authorized by FCA to issue e-money and is used by consumers and businesses in over 200 countries to manage billions of dollars every year.

Paysafe lists Reebok, IOU Financial, Caesars Entertainment, Frank+ Oak and Nerium among its key customers.

Paysafe Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Paysafe for pricing information.


Paysafe Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, Germany, Brazil, Mexico
Supported Languages
English

Media

Creating an account in a digital wallet
Credit card payments
Payments made through a digital wallet
Prepaid mastercard for users to make payments
Software payment gateway for customers
Users can process orders through the software
Paysafe video Paysafe screenshot: Creating an account in a digital wallet Paysafe screenshot: Credit card payments Paysafe screenshot: Payments made through a digital wallet Paysafe screenshot: Prepaid mastercard for users to make payments Paysafe screenshot: Software payment gateway for customers Paysafe screenshot: Users can process orders through the software

Paysafe Reviews

Paysafe Reviews

Overall rating
2,5
/
5
Excellent
3

Very good
2

Average
0

Poor
0

Terrible
7

Value for Money
1,4
Features
2,5
Ease of Use
2
Customer Support
1,6
42% recommended this app
Tailone taylor C.

Paysafe review

I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.


Martin B.

Used for Yeat


Andy K.

PaySafe Skrill Wallet


Reuven D.

Don't get even close to these guys!

I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!


Nathan G.
Industry: Financial Services
Company size: 1 001-5 000 Employees

Rating only

Reviewed on 2018/05/14
Review Source: GetApp
Tailone taylor C.
Industry: Internet
Company size: 2-10 Employees

Paysafe review

Used Monthly for 2+ years
Reviewed on 2019/01/15
Review Source: Capterra

I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

Pros

Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

Cons

Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time.

The Skrill and Neteller MasterCards are not available to account holders in other countries.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Martin B.
Industry: Information Technology & Services
Company size: 11-50 Employees

Used for Yeat

Used Daily for 2+ years
Reviewed on 2020/04/02
Review Source: Capterra

Pros

Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

Cons

We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Andy K.
Industry: Information Technology & Services
Company size: 2-10 Employees

PaySafe Skrill Wallet

Used Other for 1+ year
Reviewed on 2020/02/14
Review Source: Capterra

Pros

Paysafe Skrill wallet is easy to signup and zero fee when transferring money to bank account abroad. It's easy for me to withdraw funds from my Paysafe Skrill wallet to my MTN mobile money wallet.

Cons

Online support is not impressive but there's room for improvement !

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Reuven D.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Don't get even close to these guys!

Used Daily for 1+ year
Reviewed on 2020/01/11
Review Source: Capterra

I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!

Pros

I could not find anything worth recommending

Cons

Expensive, poor user interface, does not provide the required functionality

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

User recommendation
6,7/10
Based on 12 user ratings
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Paysafe Pricing

Paysafe Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Paysafe for pricing information.

Contact Paysafe for pricing information.

Value for Money
1,4/5
Based on 12 user ratings
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Paysafe Features

Paysafe Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
2,5/5
Based on 12 user ratings
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Categories

Additional information for Paysafe

Additional information for Paysafe

Key features of Paysafe

  • API
  • Automated billing
  • Credit card processing
  • Fraud detection
  • Gift card system
  • Mobile Integration
  • Multiple currencies
  • PCI DSS compliant
  • Payment processor
  • Process orders
  • Receipt management
  • Reports scheduled
  • Revenue management
  • Risk management
  • Sales orders
  • Transaction monitoring
  • Website integration

Benefits

• Paysafe processes payments in multiple currencies through a single platform, thus enabling merchants to offer a variety of payment options to their customers.
• The software provides a web-based virtual terminal for monitoring all transactions in real time and helps to manage risk and prevent fraud.
• The application provides users an option of recurring billing, client profile management and micro payments to improve customer experience on the platform.
• Paysafe payment solutions replace credit card numbers with tokens to reduce the risk of card data breach in transactions involving PAN.
• Paysafe provides merchant organizations with regular reports, insights and success stories to keep them updated about the latest things in payment business technology.

Paysafe FAQs

Paysafe FAQs

Below are some frequently asked questions for Paysafe.

Q. What type of pricing plans does Paysafe offer?

Paysafe offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Paysafe for pricing information.

Q. What are the main features of Paysafe?

Paysafe offers the following features:

  • API
  • Automated billing
  • Credit card processing
  • Fraud detection
  • Gift card system
  • Mobile Integration
  • Multiple currencies
  • PCI DSS compliant
  • Payment processor
  • Process orders
  • Receipt management
  • Reports scheduled
  • Revenue management
  • Risk management
  • Sales orders
  • Transaction monitoring
  • Website integration

Q. Who are the typical users of Paysafe?

Paysafe has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Paysafe support?

Paysafe supports the following languages:

English

Q. What type of pricing plans does Paysafe offer?

Paysafe has the following pricing plans:

Subscription

Q. Does Paysafe support mobile devices?

Paysafe supports the following devices:

Android, iPhone

Q. What other apps does Paysafe integrate with?

Paysafe integrates with the following applications:

ALIS, Advantage CSP, Aventri, Clinic Software, Grenadine Events, GymMaster, IRIS CRM, PerfectMind, Pike13, Virtuagym

Q. What level of support does Paysafe offer?

Paysafe offers the following support options:

Phone Support, Online Support