accessplanit

About accessplanit
With accessplanit TMS, you can manage your training organisation or department from one cloud-based location with tools to manage courses and resources, automate manual admin, offer online booking and payment and generate in-depth reports to support business improvement.
With our powerful Workflow Engine, the hard work is done for you. Set rules and triggers, and Workflows will automate all communications from emails, SMS and booking confirmations to task reminders as well as automating task creation to keep your whole team on track.
accessplanit software is suitable for training teams that deliver 100s or 1000s of courses.
Key benefits of accessplanit
- Schedule courses with re-usable course templates, manage transfers, cancellations, and waiting lists and, automate all course communication.
- accessplanit training management software supports open courses, in-company training, eLearning, modular, blended, and mandatory & optional sessional courses.
- accessplanit's course and resource calendars mean you have a complete overview of your training operations.
- Real-time website updates mean you can display accurate course dates and availability. accessplanit manages all online training registrations to eliminate double bookings.
- Generate invoices, reminders, credit notes, statements and refunds, offer multiple payment gateway options and charge for courses in different currencies.
- Provide a My Teaching area for your trainers to allow them to record delegate attendance, generate documents including sign-in sheets, access delegate feedback, define availability and more.
- User dashboards featuring real-time updates can be customised using pre-defined gadgets and Datagrid information, so users always have the data they need to do their job.
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Reviews
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great service.
Reviewed on 2022/06/27
i really like accessplanit i find it very easy to use.
i really like accessplanit i find it very easy to use.
Pros
i like how simple it is to use and how its very clear to use.
Cons
i wish you could have colours on the calendar to make life simpler for me.
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Event Scheduling Software! Great Customer Support!
Reviewed on 2023/12/14
Overall they are a fantastic company to work with and we are grateful to have found a platform that...
Overall they are a fantastic company to work with and we are grateful to have found a platform that consolidated four previous platforms into one.
Pros
We really enjoy the customization capabilities of the software that afford us the ability to adapt our workflow to the system very easily. The ability to have certain actions trigger automated results is key in managing our process. We also loved the implementation process and the highly skilled personnel at Accessplanit who are with us every step of the way
Cons
There are some features missing from the functionality that we need for our process to run smoothly. The team has a very robust product feature rollout plan so we expect these to come out soon!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Fairly Good System For Simple Businesses
Reviewed on 2019/09/05
Communication could be improved. When they identify a fault, sometimes we are left to find this our...
Communication could be improved. When they identify a fault, sometimes we are left to find this our ourselves.
Overall, the system is good. But as we have quite a complicated range of products in our business it is not as easy to apply the system to this.
Pros
The ability to have a tidy database where all users/companies are assigned to groups.
Cons
Over the three years plus that we have had the software, our Account Manager has been great. However, I have mixed reviews regarding customer support. Whilst always very prompt to respond, sometimes it seems that they do not know the system very well.
Response from accessplanit
Thank you for your review. We're so glad that you are finding it useful to keep your databases tidy and up-to-date. As regards customer support, we can assure you that all the feedback we get is distributed internally and used to make improvements to our service.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for organisations who require a first class helpdesk
Reviewed on 2024/06/11
Pros
Access PlanIT has supported our team to implement the software for use for booking 300+ courses, roughly 80 per term supporting 1500 students + per year. This has benefitted every type of person in our organisation. E.g. the students have benefitted from having a student portal and more frequent e-mail communications and course reminders, as well as being to access their course materials easily. Our trainers have benefitted from being easily able to access student information including special requirements to be auto pulled through to their registers which we set up a custom field for. The trainers can share documents with students and send out attendance certificates with one tick of a box and download their sign-in sheets with one click. The administrative team have benefitted from the automated e-mails which include following up on 'No Attend' students and sending out 'Expressions of Interest' and 'Enrolment confirmations', 'feedback surveys', and many more. My role is as a trainer for the College however, with no prior experience I took on the role of project manager who embedded Access PlanIT into our College. I have appreciated the support from the helpdesk and ticketing help system that in place to manage your questions and ideas and help problem-solves issues as they arise. The staff on the helpdesk know their software inside and out and have great suggestions and get back to you in a timely manner. The customer service is first-class. I would have really struggled without the helpdesk. I was never made to feel silly for asking a question and the team did not use technical jargon that baffled me. They respond to emails within a day, often within the hour. 5* customer service and support.
Cons
It is a very long journey to set-up, tailor the features for our use and implement across the team. It took us well over 18 months+ but bear in mind in our organisation we did not have an I.T expert so this might be much quicker for teams who have a person with prior knowledge/skills or have been through the process before. We also only had someone able to work on it part-time. Also we have staff sickness and turnover which all impacted our set-up time. But this is worth thinking about if it applies to you as the set-up and embedding of the software might be a longer process than you imagine. However once it is set-up it is wonderful and every person in every job position in your organisation will benefit.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Flexible platform with great support
Reviewed on 2024/02/02
We have been using Accessplanit for around 8/9 years now and have been well managed from the start....
We have been using Accessplanit for around 8/9 years now and have been well managed from the start. The platform has changed significantly during our time but all for the better. I would happily recommend this software to anyone looking to manage their training courses. It really has made my job easier!
Pros
The company strive to make the platform even more user friendly and innovative and are continuously evolving the system.
The support team are approachable, contactable and always happy to help.
The flexibility in automations the system offers has really changed the way my team work and made our jobs significantly easier as well as improved communication with our customers. We spend much less time on basic admin and communication tasks and far more on the tasks which give our clients a more human experience.
Cons
Some of the backend work is occasionally complex for some members of my team and requires a bit more knowledge than common administrative practises, that being said the Accessplanit team is there to offer support.
accessplanit FAQs
Below are some frequently asked questions for accessplanit.Q. What type of pricing plans does accessplanit offer?
accessplanit offers the following pricing plans:
- Starting from: £250.00/month
- Pricing model: Subscription
- Free Trial: Available
Package options include: Essential, Advanced and Enterprise. Full package details can be found here: https://www.accessplanit.com/what-you-get
Q. Who are the typical users of accessplanit?
accessplanit has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does accessplanit support?
accessplanit supports the following languages:
English
Q. Does accessplanit support mobile devices?
accessplanit supports the following devices:
Q. What other apps does accessplanit integrate with?
accessplanit integrates with the following applications:
Adyen, Google Analytics 360, Microsoft Outlook, Moodle, PayPal, Sage Accounting, Stripe, Xero
Q. What level of support does accessplanit offer?
accessplanit offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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