Text In Church

Text In Church

Member & guest communication tools for ministries

4.7/5 (157 reviews)

Text In Church Overview

Text In Church is a web based church management platform that helps pastors to connect directly with people and improve church-to-member communication. The solution allows pastors to leverage technology to effectively communicate with church members and to follow up with first-time guests. Text In Church is a fully customizable solution that gives churches the option of communicating with church members via either text message or email. As well as determining message type, users can also decide when and how often messages are sent out to church members and guests.

When a church signs up for the solution, they're set up with a local area phone number. This creates a distinction between personal and church-related communications and helps to instigate more successful outreach by ministries and pastors. The solution's keyword functionality allows members and guests to text a keyword to the church's management/outreach team which serves as a request for more information.

Text In Church offer a monthly or annual subscription to their software, which is accessible through any browser. For $7, prospective users can access a 14-day trial of the software before purchasing a package. Center Pointe Christian Church, Christian Life Center, and Trinity Baptist Church are among some of the ministries using Text In Church to manage their member communications.

Pricing

Starting from
US$37,00
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English, Spanish

Text In Church Reviews

Overall rating
4.7/5
95% positive reviews
116
Excellent
33
Very good
6
Average
2
Poor
0
Terrible

Best Guest Follow Up Process

Used Daily for 6-12 months
Reviewed on 2018/12/15
Review Source: Capterra

Text in church has simplified getting information to different groups of people in my church. I can set differnt groups up and communicate with a whole group with a simple click of a button. I dont have to think about 'who is in this group again?' I dont have to worry about communicating with the wrong group. Also, being that its text, I know that everyone is getting the message. Unlike email, you have to actually open up an email to see it.

Pros

The Text In Church has been amazing for me and my church. It simplifies communication, eliminates emails that go straight to junk mail, first time guest follow-up systems made simple, and the list goes on. THIS MORNING someone said, "I really appreciated how I got a personal text from Epiphany this morning telling me they were praying for me today". It is the small things. I have been in ministry for 10 years and this is one of the best things that I have had in terms of communication with people on a weekly basis. Before, when I asked people if they got the information via Email, FB message, IG, Twitter, ect, about 30% of the people would say that they got it, but didn't look at it. Now, over 90% of the people I ask not only got it but read it and appreciated it. It has even been a game changer for our teams. If you want to be apart of the setup team, text SET UP...If you want to be apart of the hospitality team text HOSPITALITY...I honestly don't know what I was even doing before in communication. I will never go back.

Cons

The app through iOS could be better. As I am traveling, it would be great to set up a quick text from my phone. The capability is there, but it glitches out sometimes. Great idea, just needs some improvement.

Response from Text In Church

Wow! Thanks for the amazing review.

I'd love to hear what improvements you'd like to see on the app. We're constantly improving and I'd love your feedback.

Reach out if there is anything we can help with.

Grace and peace,
~ Tyler

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alan M.

Text In Church...a great way to stay in touch!

Used Daily for 1+ year
Reviewed on 2018/11/27
Review Source: Capterra

Text In Church has been a God send for our church! Our congregation loves it, and so does our staff. Would definitely recommend!

Pros

The Text In Church software is very easy to use and quite user friendly. We've been truly surprised by how our congregation has embraced this communication tool. Now, we mainly send out text messages with pertinent information, and minimal emails. The response rate is amazing as the majority of our people are getting and reading our messages to them. Can't say the same about emails, though.

Cons

Don't like how the text messages split up into multiple messages if you go over the character limit. It's way too easy to put in too much information and bam...you're over the limit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Robert C.

Very Efficient System for Church Leaders

Reviewed on 2018/03/13
Review Source: Capterra

Pros

Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry.

Cons

We used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding.

Response from Text In Church

Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Matt B.

General phone goes straight to voicemail.

Used Daily for 1-5 months
Reviewed on 2016/11/02
Review Source: Capterra

This is a great product with terrible customer service. We purchased the pro package with a 14 day trial and every time we tried to login it gave a PHP error. The only way we could contact the company to talk about the issue was by the chat feature on the website. We tried numerous times to get ahold of someone on the phone, but they have the phones set to voicemail after one ring. It's very frustrating because we were willing to pay $477 for the pro package but after dealing with the customer support, we may be exploring another system.

Pros

Great program with good features.

Cons

If you have a problem, good luck getting ahold of a person on the phone to resolve the issue. Also, importing large amounts of contacts isn't as easy as it seems.

Response from Text In Church

Hi Matt, I'm really sorry for the frustration we caused this morning. We emailed and called to let you know the error with your account has been resolved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

3.0/10

A wonderful tool

Used Weekly for 1+ year
Reviewed on 2019/05/15
Review Source: Capterra

For a small church staff, guest follow up can sometimes fall by the wayside among all the other things that need to happen on a weekly basis. At least at my church that was the case. Text In Church lets you set up and customize a comprehensive guitar followup protocol that’s near foolproof! It’s a wonderful communication tool!

Pros

Hands down what I like most about Text In Church is the automation!

Cons

I didn’t care much for the limited number of texts you’re allowed to send per subscription tier. I’ve used another texting service that allows unlimited messages to be sent for one flat rate. This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits.

Response from Text In Church

Thanks for the great review! Really appreciate it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Text In Church Pricing

Starting from
US$37,00
Pricing options
Free Trial
Subscription
Value for money

Basic: $37/month or $297/year

Pro: $67/month or $477/year

Premium: $97/month or $797/year

Text In Church Features

  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Communication Management
  • Contact Database
  • Custom Fields
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration

  • API
  • Access Control
  • Activity Tracking
  • Attendance Management
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reporting
  • Email Integration
  • Reporting & Statistics
  • Third Party Integration

Additional information for Text In Church

Key features of Text In Church

  • Activity dashboard
  • Automated campaigns
  • Chat support
  • Contact information
  • Customizable fields
  • Data import/export
  • Event notifications
  • Follow-up templates
  • Guest group forums
  • Manage communications
  • Mobile integration
  • Online payments
  • People forms
  • SMS integration
  • Schedule emails
  • Secure login
  • Staff reminders

Benefits

  • Automated outreach campaigns and follow-up campaigns created with Text In Church can be saved and used again at a later date.

  • Messages can be scheduled for sending to multiple people or groups, on a particular day/ time, or at specified intervals.

  • With support for the creation of Spanish outreach campaigns, Text In Church can be used by Spanish-speaking churches.

  • Users can schedule task completion and follow-up reminders for staff members and hospitality teams.

  • Text In Church's multiple in-built message templates can be edited to meet specific Church requirements.

  • Text In Church FAQs

    Below are some frequently asked questions for Text In Church.

    Q. What type of pricing plans does Text In Church offer?

    Text In Church offers the following pricing plans:

    Starting from: US$37,00

    Pricing model: Subscription

    Free Trial: Not Available

    Basic: $37/month or $297/year

    Pro: $67/month or $477/year

    Premium: $97/month or $797/year

    Q. What are the main features of Text In Church?

    Text In Church offers the following features:

    • Activity dashboard
    • Automated campaigns
    • Chat support
    • Contact information
    • Customizable fields
    • Data import/export
    • Event notifications
    • Follow-up templates
    • Guest group forums
    • Manage communications
    • Mobile integration
    • Online payments
    • People forms
    • SMS integration
    • Schedule emails
    • Secure login
    • Staff reminders

    Q. Who are the typical users of Text In Church?

    Text In Church has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Text In Church support?

    Text In Church supports the following languages:

    English, Spanish

    Q. What type of pricing plans does Text In Church offer?

    Text In Church has the following pricing plans:

    Subscription

    Q. Does Text In Church support mobile devices?

    We do not have any information about what devices Text In Church supports

    Q. What other apps does Text In Church integrate with?

    We do not have any information about what integrations Text In Church has

    Q. What level of support does Text In Church offer?

    Text In Church offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials