TicketingHub

4.9 (36)
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Cloud based ticketing platform for ticket sales and tracking

About TicketingHub

TicketingHub is a cloud-based ticketing platform for venues and event organizers in the entertainment, transport, travel and tourism industries. TicketingHub provides a way for venues to sell tickets both on and offline, as well as keep track of tickets sold. The solution enables venues to manage their ticket inventory centrally, and distribute ticket sales across multiple channels without the worry of over-selling.

Suitable for events and venues of all sizes, from small comedy shows to the London Eye, TicketingHub is currently used to sell tickets for events, attractions, tours, and activities. The POS (point of sale) software and hardware devices available from TicketingHub enable back-office, telephone and group bookings.

It's free for event organizers to sign up to TicketingHub and start selling tickets under their own brand, as costs can be passed on to ticket buyers. TicketingHub have an API and provide an embeddable widget, hosted checkout and native iPhone app. The solution integrates with POS systems and a range of hardware including cash drawers; fixed and portable receipt printers; and bluetooth and iPhone card readers for accepting in-person card payments.


Key benefits of TicketingHub

  • Event organizers are able to sell tickets online, in-person and through resellers, all from a single platform with TicketingHub.

  • TicketingHub streamlines the checkout process for customers by providing a simple 5-step checkout process which can be integrated with event organizers' websites.

  • TicketingHub checkouts can be installed within a website by simply inserting a piece of HTML code wherever the checkout button is required.

  • A cloud-based online POS (point of sale) enables back-office, telephone and group bookings and can be integrated with a selection of hardware.

  • Native apps for iPhone and iPad provide a solution for walking tour operators, activity providers, visitor attractions, museums, galleries, and more.

  • Event organizers can pass on the TicketingHub commission fee to ticket-buyers by including it in the ticket price, making the platform "free" to use.

  • With features for offline support, tickets can be sold through TicketingHub's POS devices with poor or no network coverage. Bookings are synced online when possible.

  • Images

    TicketingHub Software - A simple, 5-step checkout embeds directly into existing websites
    TicketingHub Software - Take payments, scan tickets and check manifests with a smartphone
    TicketingHub Software - TicketingHub works across devices
    TicketingHub Software - TicketingHub provide mobile POS solutions
    TicketingHub Software - Product data, sales statistics, and customer demographic information is available in the TicketingHub dashboard
    TicketingHub Software - Booking management features provide organizers with an overview of bookings, events, and confirmed attendees
    TicketingHub Software - A simple, 5-step checkout embeds directly into existing websites
    View 8 more
    TicketingHub video
    TicketingHub Software - A simple, 5-step checkout embeds directly into existing websites
    TicketingHub Software - Take payments, scan tickets and check manifests with a smartphone
    TicketingHub Software - TicketingHub works across devices
    TicketingHub Software - TicketingHub provide mobile POS solutions
    TicketingHub Software - Product data, sales statistics, and customer demographic information is available in the TicketingHub dashboard
    TicketingHub Software - Booking management features provide organizers with an overview of bookings, events, and confirmed attendees
    TicketingHub Software - A simple, 5-step checkout embeds directly into existing websites

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    Reviews

    Overall rating

    4.9 /5
    (36)
    Value for Money
    4.9/5
    Features
    4.9/5
    Ease of Use
    4.8/5
    Customer Support
    4.9/5

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    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 36
    Verified Reviewer
    Overall rating
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best ticketing system out there!

    Reviewed on 2018/04/24

    Pros

    Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!

    Cons

    Nothing I can think of - the team were really supportive when we had minor issues with tracking and Google Tags (even helping us build an add on so the script could work smoothly within an iframe).

    Rob
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simplify and streamline ticketing from front and back

    Reviewed on 2019/06/26

    We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy...

    We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

    Pros

    The customisation is unparalleled and very easy to learn.

    Cons

    The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 5,001–10,000 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Client Service at your door! Great system

    Reviewed on 2018/12/06

    Pros

    This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

    Cons

    I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

    Andreas
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best ticketing system that exists on planet earth.

    Reviewed on 2022/06/24

    Pros

    Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.

    Cons

    There was nothing I didn't like about this software.

    Daniel
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great, flexible with great support from the team!

    Reviewed on 2019/10/01

    I run a free walking tours, and they help me getting booking online, through our website.

    I run a free walking tours, and they help me getting booking online, through our website.

    Pros

    The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

    Cons

    Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok.

    and I know they are working all the time to make it even more simple.

    Showing 5 reviews of 36 Read all reviews

    TicketingHub FAQs

    Below are some frequently asked questions for TicketingHub.

    TicketingHub offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    TicketingHub charge commission of between 3% of ticket value depending on ticket price and volume.

    TicketingHub has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    TicketingHub supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hungarian, Italian, Polish, Portuguese, Spanish

    TicketingHub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TicketingHub integrates with the following applications:

    Google Analytics 360, Mailchimp, Xero, Zapier

    TicketingHub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for TicketingHub.