ChiroTouch

About ChiroTouch
ChiroTouch is an electronic health record (EHR) practice management solution developed for chiropractors. Users can securely store patient profiles, schedule appointments, create SOAP notes, and process payments and claims. ChiroTouch helps users remain HIPAA compliant, track employee productivity, and optimize marketing campaigns.
With ChiroTouch’s EHR software, practitioners can digitally manage patient profiles and communication while remaining up-to-date with the latest compliance regulations. With the ChiroTouch patient portal, patients can complete all necessary forms from home, which streamlines the check-in process. Users can also communicate with patients to remind them of upcoming appointments as well as send targeted marketing messages via email or SMS to reengage customers and increase conversions.
ChiroTouch provides users with tools to track claims, process payments electronically, and verify insurance eligibility. ChiroTouch helps practitioners streamline the billing process by automatically saving clients’ payment information and enabling patients to pay bills in person, online, via contactless devices, or over the phone.
ChiroTouch offers users a HIPAA compliant solution for data back-up and recovery. All files are backed-up automatically with offsite storage that provides disaster recovery. Users can also establish role-based access restrictions for each authorized user.
ChiroTouch offers native mobile applications to process payments, manage patient information, schedule appointments, fill out forms, and streamline the check-in and check-out processes.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
chirotouch review
Reviewed on 2024/12/20
Have been using Chirotouch for 16years. IT offers the potential to do anything needed in a clinic...
Have been using Chirotouch for 16years. IT offers the potential to do anything needed in a clinic environment
Pros
cloud availability to be able to go online from any devise
Cons
Customer service. Hard to reach and slow to correct issues
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product
Reviewed on 2024/12/20
Pros
The cloud, being able to access the EHR from a show or event is great to take payments and have an up to minute schedule.
Cons
Can sometimes be slow- loading documents of inserting information can sometimes take a while.
Alternatives Considered
ATLASReasons for Switching to ChiroTouch
The price and the cloud won me over to ChiroTouch- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
BAD CUSTOMER SUPPORT
Reviewed on 2024/12/12
Bad enough to consider pulling out completely and taking a loss.
When a customer is willing to eat...
Bad enough to consider pulling out completely and taking a loss.
When a customer is willing to eat the cash they spent to date, plus the 6mos min commitment, you'd think some intelligent person at the company would care...guess not!
Pros
Aside from the sweet sales person and it being cheap, not much. RUN for the hills and do not buy. Unless you have time as a business owner to chase answers and babysit.
Cons
- Customer service and direction are BAD!
- Implementation and support doing it are BAD!
- We had to go up the ladder to request that our first specialist be removed from our project.
- The 2nd one was a little better but not what we are used to
- Now we are experiencing issues with their merchant services side and still aren't able collect payment b/c the guys can never get us a correct answer and refuses to take my advice for a ZOOM or TEAMS mtg
Alternatives Considered
CHIROSPRINGReasons for Switching to ChiroTouch
Cheaper in price - NEVER AGAIN- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ChiroTouch 3040
Reviewed on 2024/12/20
Overall chirotouch has been great and easy to learn.
Overall chirotouch has been great and easy to learn.
Pros
I love the ease of correcting errors on claims with the refresh button.
Cons
If a patient has 2 different insurances chirotouch only gives total amount received but does not have an option to see how much each insurance paid.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kraft Family Chiropractic
Reviewed on 2024/12/20
I have been with ChiroTouch for nearly 20 years now
I have been with ChiroTouch for nearly 20 years now
Pros
Great customer service. ChiroTouch is the easiest program to use.
Cons
Nothing i have had nothing but good experiences with ChiroTouch
Alternatives Considered
Platinum systemReasons for Switching to ChiroTouch
Platinum you have to rent per month ChiroTouch i could buyChiroTouch FAQs
Below are some frequently asked questions for ChiroTouch.Q. What type of pricing plans does ChiroTouch offer?
ChiroTouch offers the following pricing plans:
- Starting from: US$159.00/month
- Pricing model: Subscription
- Free Trial: Not Available
$159/month + a one time fee for installation, training & data conversion* *ChiroTouch Advanced started at $299/mo
Q. Who are the typical users of ChiroTouch?
ChiroTouch has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does ChiroTouch support?
ChiroTouch supports the following languages:
English
Q. Does ChiroTouch support mobile devices?
ChiroTouch supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ChiroTouch integrate with?
ChiroTouch integrates with the following applications:
Cash Practice Systems
Q. What level of support does ChiroTouch offer?
ChiroTouch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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