People

People

Cloud-based human resource management solution for SMBs

4.4/5 (339 reviews)

People Overview

People is a web-based human resource management solution designed primarily for HR professionals working in small and midsize companies. The solution provides tools for managing administrative tasks and helps to automate core HR processes such as document management, employee engagement, training, attendance management and reporting.

People HRM offers HR managers a unified view of the entire workforce and enables them to edit employee records, review & authorize holiday requests, track absence and get performance updates via a centralized dashboard. The tool allows managers to create individual and organization-wide goals for the employees and uses the inbuilt performance management tool to capture staff performance and evaluate it against the identified goals. The solution also helps to control every stage of the recruitment process and lets recruiters create new job descriptions and advertise them on their company website or on social media platforms & online job boards.

People HRM solution helps HR and admin staff save time by automating repetitive processes using custom defined rules and workflows. The advanced user permission feature allows HR professionals to assign different access levels to different people within the organization and to generate graphical reports. Other capabilities of the solution include multi-currency account management, employee expense capturing, questionnaire building, talent pool management and custom report generation.

The solution is used by businesses across Australia, Europe, UK and the USA and has a clientele that includes Samsung, KPMG, Nova Insurance JustGiving, Spareroom, Allflex Europe, PHS Group and Victoria.

Pricing

Starting from
£2,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English and 9 others, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

People Reviews

Overall rating
4.4/5
92% positive reviews
171
Excellent
142
Very good
23
Average
2
Poor
1
Terrible
Maria P.

Easy to use, affordable HR software

Used Daily for 6-12 months
Reviewed on 2019/08/28
Review Source: Capterra

- Applicant tracking
- Performance management
- Housing policies
- Basic reporting
- Holiday requests
- Salary information

Pros

PeopleHR offers so many more features than most comparable software. I've been really impressed by the applicant tracking system, we've made many new hires through it and it has saved us a lot of money.

Everything is in one place and it's user-friendly.

Cons

There are a couple of bits that need refining, e.g. you can award someone half a day of TOIL but they can't enter it into the system on the same day as half a day of holiday.

The performance management is good but it would be better if it were a little more customisable in format, Managers are required to enter something in every box in order to close the review, which can be a menial task if they have no comment on that particular question.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Iain K.

A good HR system with great potential

Used Daily for 1-5 months
Reviewed on 2018/09/25
Review Source: SoftwareAdvice

Although I've listed more Cons than Pros the system is good and I'm enjoying using it, but its by no means perfect. As long as you go into the PeopleHR experience with your eyes open and a realistic expectations you will find the system easy to use functional and it will add value to your business.

None off my Cons are show stoppers they are more annoying than anything, but loads of annoying niggles can add up. Having used many HR systems over the years they all have quirks and limitations, PeopleHR are very proactive and I'm sure these will all be addressed in the future

Pros

The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process.

The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools.

There is a decent amount of supporting documentation (written & video content) which makes getting going really easy.

The reporting out of the system is also really solid and very flexible.

You can load your own data !!! (this is a great feature)

Cons

The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has)

The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating.

The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses.

There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful.

Training matrix offers little functionality and currently isn't very usable

After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying.

There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart

To assign an employee goals they have to have an active performance review

You cant have goals linked / team goals

If you want to add the same goals across team you have to copy and paste each goal to every individual team member

The performance review isn't "smart" there is no ability to add weighted questions.

You cant have an employee involved in more than one performance review at a time.

No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool)

The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen.

Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know.

When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually....

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Rebecca D.

PeopleHR Review

Used Daily for 1+ year
Reviewed on 2018/05/21
Review Source: SoftwareAdvice

Pros

- Good UX
- Link from recruitment to staff
- Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews

Cons

Areas for development:
• With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data)
• A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event.
• A look into how training can be better incorporated into the system
• Option for admin to see all employees calendars at once (similar to google calendars)
• A greater focus of customer service via phone – Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems
• Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked.
• For admin to be able to view 2+ profiles simultaneously
• When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings
• We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal.
• Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable
• For certain information to delete automatically on the day after an employees leave date. For example, work email.
• For salary updates to automatically calculate the salary per year based on the hours worked for part time staff
• To notify or automatically delete doubles in the ATS section

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Adam D.

Intuitive, clean and simple

Used Daily for 1+ year
Reviewed on 2018/03/06
Review Source: SoftwareAdvice

For SMEs who have the infrastructure to run a cloud-based system, it is great value and is deceptively powerful. Like all subscription based products, it is constantly evolving and growing and they are very willing to listen to feedback and feature requests. Customer service is friendly, effective and second to none. It is much cheaper than competitors that don't offer a great deal more in functionality and if you are shifting from paper and Excel spreadsheets, you won't to be sorry you made the move.

Pros

It is easy to use even for non-technical staff, so it is relatively easy to implement even with a workforce that has predominantly not grown up in the digital age.
It is simple yet sufficiently customizable to enable it to be shaped to many if not all of the idiosyncrasies of your own organisation.
It is modular, so you can take (and pay for) only as much functionality as us useful to you or that your organisation can cope with.
The customer service is excellent. Queries are dealt with quickly and satisfactorily, which is important with an evolving product like this which is constantly in improving development.

Cons

There are times when I've felt I'd like a tiny bit more ability to alter things or building upon them. An example is the 'return to work' functionality, in which I would like the ability to add a few more questions or to alter the tone of the existing questions. There are ways to work around this but I'd like to be able to do it within the native functionality of that area of the software. But as I say, if I feel that strongly about this there are workarounds available so this is more about the ability to tweak to the nth degree of personal Al taste, and of course they have to stop someone...but the ability to add custom fields to any area of the programme (or even just to forms that already exist) would be a big plus in my view.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Louis C.

The good people at PeopleHR have created a feature rich and versatile Human Resources Software Suite .

Used Daily for 1+ year
Reviewed on 2018/12/27
Review Source: SoftwareAdvice

We are extremely happy with People HR 's feature rich software and easy to understand , intuitive implementation . From stem to stern this amazing software
offers summary integration of so many formally disparate Human Resource functions . We highly recommend it's use.

Pros

From an introductory and initial stand point , we most loved the ability to effectively group and to communicate directly with top and the most competitive candidates for open positions at our company . The ATS tracking system from People HR makes this tasks quite manageable. The ATS feature has streamlined and consolidated our approach to posting new information on available positions and allows consistent and effective collection of all information relative to the hiring and vetting process. This is an absolute advantage our team is delighted to have. We also loved the attention to detail included in the software package such as the inclusion of customized signatures which can be formatted and included in all forms of email communication with prospective candidates.
Finally People HR's "A C A" tracking further allows us to keep track with regulatory and compliance requirements grouped by employee as legal changes present themselves. This features keeps us as agile as we need . Finally the inclusion of a mobile app makes a fine support tool for maximum portability.

Cons

We did find that our experience with customer service during the initial installation stages was not as reactive as we would like , but this is easily
navigated through the use online tutorials and plentiful support groups to answer fundamental questions and install issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

People Pricing

Starting from
£2,00/month
Pricing options
Free Trial
Subscription
Value for money

Team pack: £2 per employee per month
Professional pack: £3 per employee per month
Enterprise pack: £4 per employee per month
Elite pack: £6 per employee per month

People Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

  • Customizable Branding

Additional information for People

Key features of People

  • API
  • Applicant tracking
  • Appraisal management
  • Attendance management
  • Attendance management
  • Create training modules
  • Dashboard
  • Employee lifecycle management
  • Expense reporting
  • Full audit history
  • Manage employee records
  • Missions (Goal & objectives)
  • Notification
  • Post to social media
  • Recruiting management
  • Report builder
  • Role management
  • Sage payroll integrations
  • Salary management
  • Scheduling
  • Self-service portal
  • Track working hours
  • Unlimited custom screens

Benefits

• People is a cloud-based HR solution that helps to automate core HR activities such as employee data recording, leave tracking, leave authorization, reporting and more, with minimal manual efforts.

• The solution offers an interactive performance management system that helps employees and managers to collaborate online to complete year-on-year performance appraisals and peer reviews.

• The software provides various report templates that offer graphical visualization of various metrics such as staff turnover, year-on-year improvements and wage distribution.

• People's 'HR ON-THE GO' feature optimizes the solution for use on any device and ensures that users can access the application from anywhere at any time.

• People HRM integrates with third party applications such as Sage Payroll, Zapier, Google Drive, RotaCloud, OneLogin and Greenhouse ATS, helping to expand its functionalities in employee engagement, document management and data security.

People FAQs

Below are some frequently asked questions for People.

Q. What type of pricing plans does People offer?

People offers the following pricing plans:

Starting from: £2,00/month

Pricing model: Subscription

Free Trial: Available

Team pack: £2 per employee per month
Professional pack: £3 per employee per month
Enterprise pack: £4 per employee per month
Elite pack: £6 per employee per month

Q. What are the main features of People?

People offers the following features:

  • API
  • Applicant tracking
  • Appraisal management
  • Attendance management
  • Attendance management
  • Create training modules
  • Dashboard
  • Employee lifecycle management
  • Expense reporting
  • Full audit history
  • Manage employee records
  • Missions (Goal & objectives)
  • Notification
  • Post to social media
  • Recruiting management
  • Report builder
  • Role management
  • Sage payroll integrations
  • Salary management
  • Scheduling
  • Self-service portal
  • Track working hours
  • Unlimited custom screens

Q. Who are the typical users of People?

People has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does People support?

People supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

Q. What type of pricing plans does People offer?

People has the following pricing plans:

Subscription

Q. Does People support mobile devices?

People supports the following devices:

Android, iPhone

Q. What other apps does People integrate with?

People integrates with the following applications:

Airtable, ConveYour, EverythingBenefits, FieldVu, Greenhouse, Honeycommb, Moonshot Insights, RotaCloud, ShortPoint, ZAP Data Hub

Q. What level of support does People offer?

People offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials