About Smart Flow

SmartFlow Patient Workflow Software optimizes every step of the patient visit, minimizing bottlenecks in your practice. Clearly show care flow and patient treatment status. Go paperless with digitized consent forms, patient charts, and treatment sheets. Improve communication and streamline practice operations. Minimize missed charges with estimate transfer and automatic charge capture enabling real-time, trackable changes.

Key benefits of Smart Flow

  • Forms: Enhance your patient check-in experience with digital consent forms. Enable your clients to review and sign from anywhere in the practice for faster and more simplified patient check-in.

  • Whiteboard: The optimized electronic whiteboard offers seamless communication by providing a bird's-eye view of the patient visit from anywhere in the practice. It clearly shows care flow and patient treatment status, so there’s never a question of what step to take next.

  • Treatment sheets: Digitized treatment sheets create better visibility among your team, faster communication, and more mobile access to critical treatment information. Empower your team to standardize patient treatment protocols throughout the practice along with the flexibility to meet individual patient needs.

  • Dental charts: Eliminate the need for paper charts, bringing you the ability to easily take before-and-after photos, standardize charting across your practice, and provide streamlined patient side access where you need it most.

  • Anesthetic sheets: Intuitive charting for anesthesia, saving your team critical time with automated reminders and a streamlined user interface.

  • Analytics: Identify and remove bottlenecks in your practice with the help of SmartFlow software analytics.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Images

    Smart Flow Sheet's dashboards can be displayed on TV screens in the veterinary practice
    Users can track treatments and tasks for each patient on electronic flowsheets
    Patient allergies can also be displayed on flowsheets
    Patient photographs can be attached to records for identification
    Patient temperatures can be recorded
    Patient temperatures can be recorded
    Built-in medication dosage calculators assist users in ensuring the correct dose is given
    Medication parameters can be entered in Smart Flow Sheet
    Dosages can be displayed on the flowsheet as the dose, total volume, or total mass
    Users are automatically reminded of due tasks on an hourly basis
    View 11 more
    Smart Flow video
    Smart Flow video
    Smart Flow screenshot: Smart Flow Sheet's dashboards can be displayed on TV screens in the veterinary practice Smart Flow screenshot: Users can track treatments and tasks for each patient on electronic flowsheets Smart Flow screenshot: Patient allergies can also be displayed on flowsheets Smart Flow screenshot: Patient photographs can be attached to records for identification Smart Flow screenshot: Patient temperatures can be recorded Smart Flow screenshot: Patient temperatures can be recorded Smart Flow screenshot: Built-in medication dosage calculators assist users in ensuring the correct dose is given Smart Flow screenshot: Medication parameters can be entered in Smart Flow Sheet Smart Flow screenshot: Dosages can be displayed on the flowsheet as the dose, total volume, or total mass Smart Flow screenshot: Users are automatically reminded of due tasks on an hourly basis

    Features

    Total features of Smart Flow: 9

    • API
    • Charting
    • Customizable Templates
    • History Tracking
    • Prioritizing
    • Reminders
    • Task Tracking
    • Third Party Integration
    • Whiteboard

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    Reviews

    Overall rating

    4,5 /5
    (20)
    Value for Money
    4,3/5
    Features
    4,1/5
    Ease of Use
    4,5/5
    Customer Support
    4,6/5

    Already have Smart Flow?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 20
    Stephanie E.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love SmartFlow!

    Reviewed on 2021/01/31

    Pros

    I love the ease of this software! It is so east to track patient and charts!

    Cons

    There is not really anything I do not like.

    Laura P.
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Smart flow helps a busy veterinary practice

    Reviewed on 2020/01/10

    Very good. With 6 doctors and 30+ staff, it is always a challenge to introduce a new program, but...

    Very good. With 6 doctors and 30+ staff, it is always a challenge to introduce a new program, but it the team made the transition as flawless as possible and everyone in the practice appreciates it and enjoys the ease of use. We are all very happy to have smart flow.

    Pros

    The efficiency amongst team members. On a busy receiving day I can walk out of an exam room and take 5 seconds to highlight on an iPad the treatments I need. And I know that (without having to calculate) the doses are correct, the charge will be captured, there is an accurate record of the treatments and can confirm it is done without having to find the staff member who did it or a treatment sheet.

    Receptionists can easily check out clients when they know everything has been entered by glancing at an iPad. If a treatment has been completed, a charge will automatically be generated. Significantly fewer charges are missed.

    Clients can call for an update and receptionists can pull up the patient on smart flow and look without having to page the staff caring for the patient. This works very well for patients admitted to the hospital for treatments and procedures.

    There is no longer a need to print and scan documents! With the exception of a dental chart (which I heard is in creation) we are completely paperless.

    Cons

    It automatically attaches to cornerstone so it is accessible as an attachment and can be reviewed with ease, but when emailing records to referral hospitals etc, it can be a little cumbersome to open up attachments and email individually. I think this may be more of a cornerstone issue than smart flow though.

    Kendra S.
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Other for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Smart Flow Review

    Reviewed on 2019/12/19

    Overall I really liked Smart Flow. I can see how it would help big clinics and referall centers. It...

    Overall I really liked Smart Flow. I can see how it would help big clinics and referall centers. It is not as user friendly for small clincs.

    Pros

    I really enjoyed the surgical monitoring. It was very helpful and fast. I could focus more on my patient and less on the writting everyting down.

    Cons

    The charges import was not the best. It can not do group codes so it made for a lot of work when you have to take your group codes and break them apart to make them work in Smart Flow.

    Verified Reviewer
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    There is not way we could manage our GP hospital without this product!

    Reviewed on 2018/06/17

    Pros

    The ability to look at one screen and have a snapshot of where all hospital patients are up to in a day and the outstanding tasks. Morpheus reduced out paper/scanning and enabled us to accurately record and quickly attach anaesthetic sheets to patient history. Different sections allow us to sort patients by priority or admission reason. Vets can task multiple nurses from the one space - access from home and ability to record notes and communications with the owner.

    Cons

    Challenging to tailor some of the sheets/applications to suit our own clinic. Tech support is difficult in emergency situations as we don't have direct numbers - just emails.
    Does require a large capital outlay - (computers/ipads etc).
    I've seen other clinics that haven't whole heartedly jumped into the change and smartflow has not been utilised effectively i.e they are still using paper too. You can't soft release this product all or nothing (GO FOR IT!!)

    Response from Veterinarium Corporation

    Hi there! Thank you for your feedback! We're happy to hear that Smart Flow is helping you hospital.
    We agree that you do have to "go big or go home". There really isn't a middle ground when going paperless. With regard to our support, we this via email only due to several reasons, which you can check out here: http://blog.smartflowsheet.com/why-we-dont-have-phone-support

    Thanks again!
    Samantha, RVT
    Smart Flow Team

    Bill M.
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Glad we replaced the paper treatment sheets

    Reviewed on 2017/11/10

    Increasing accessibility, accuracy, and efficiency.

    Increasing accessibility, accuracy, and efficiency.

    Pros

    Patient parameters and treatments can be monitored and edited anywhere there is an internet connection. Once treatment templates are created, the Smartflow sheets are easy to edit and add additional days. Typically the integration between EzyVet and Cubex works very well and therefore saves times and captures charges. Treatment sheets automatically are saved to the EMR at discharge as a PDF file. Technicians quickly learned how to monitor multiple patients and their treatments- reducing likelihood of mistakes

    Cons

    Cost of multiple iPads and monitors to go paper light. The initial learning curve in a multi-doctor practice. I would recommend training several "superusers" prior to going live for the whole hospital. The training staff was very knowledgeable but with all the different shifts and high caseload over a 24/7 work week not everyone was competent at the end of onsite training.
    As with any cloud based software there can be glitches with dropped wifi connections and version updates. For example, many patients had aspirin pushed through to Cubex for dispensing that we finally had to resolve by eliminating any aspirin being available through the Cubex system. We must monitor our invoices closely to ensure that clients are not overcharged by duplicate charges, which admittedly is better than missing charges. We are about 6 months into the process and still adapting our hospital policies to use SmartFlow in the most efficient manner. One aspect which increased our challenges was that the hospital changed EMR software from Animal Intelligence to the compatible EzyVet just a few weeks prior to switching to SmartFlow so we were learning both systems simultaneously .

    Showing 5 reviews of 20 Read all reviews

    Smart Flow FAQs

    Below are some frequently asked questions for Smart Flow.

    Smart Flow offers the following pricing plans:

    • Starting from: US$154,95/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Monthly subscriptions start at $154.95 for 3 logins. Logins are concurrent users that can be shared across departments, individuals, and hardware. Additional logins can be purchased for $51.50 / 3 logins. SmartFlow offers flexible pricing. We can customize a quote to meet your practice's needs.

    Smart Flow offers the following features:

    • Anesthetic sheets
    • Automated reminders
    • Automatic medical records
    • Built-in calculators
    • Color-coded triage system
    • Customizable templates
    • Departmental work lists
    • ICU whiteboard
    • Image & video capture
    • Interactive whiteboards
    • Outpatient whiteboard
    • Practice management system integrations
    • Reception management
    • Travel sheets
    • Treatment prioritization
    • Treatment reminders
    • Treatment tracking
    • Waiting room queue management

    Smart Flow has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Smart Flow supports the following languages:

    English

    Smart Flow supports the following devices:

    iPad

    Smart Flow integrates with the following applications:

    IDEXX Neo, VetBadger, VetLinkSQL, eVetPractice, ezyVet, ezyVet

    Smart Flow offers the following support options:

    Online Support, Forum, Video Tutorials

    Related categories

    See all software categories found for Smart Flow.