RingEX
About RingEX
RingEX is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.
RingEX provides a comprehensive feature set that helps optimize business communications by turning BYOD (bring your own device to work) devices into company business phones, enabling users to manage the entire business phone system from their own desktop computer or smart device, from anywhere in the world. Users can add and switch users, manage extensions and groups, assign phones, and more. The platform also allows employees to check business voicemail, send and receive business faxes as well as access the company directory.
Key benefits of RingEX
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- Industry: Semiconductors
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Program very easy to use at a very accessible price, I love it.
Reviewed on 2023/04/12
RingCentral has integrated numerous modes of communication into a single app, each of which may be...
RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.
Pros
RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users.
Cons
The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general.
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review For RingCentral MVP
Reviewed on 2024/03/08
Pretty awesome and amazing and I would recommend that RingCentral to all of my friends.
Pretty awesome and amazing and I would recommend that RingCentral to all of my friends.
Pros
I like RingCentral MVP because this is an all-in-one unified communications app for businesses. It provides messaging, video, and phone solutions in a single, unified application.
Cons
One least likely thing about that the mobile app RingCentral MVP integrates well and gets the job done, it can sometimes lag and be a bit clunky.
- Industry: Insurance
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Can find better value elsewhere
Reviewed on 2024/02/12
poor, Always had the issue of tying to get through to customer service and it was not a convenient...
poor, Always had the issue of tying to get through to customer service and it was not a convenient experience. 1/2 hour to 1 hour hold time is not good for service.
Pros
Nothing that is outstanding, used a fax line for small business and it worked well, issue was the price increases. Year over Year they wanted me to pay $275 or so from 120 bucks. I did not think that was fair. Gave them an opportunity to lower price and they refused, hence the change to another company
Cons
getting through the customer service line for simple inquiries was impossible.
Response from RingCentral
Raj, the Review Team apologizes for any inconvenience you experienced regarding our pricing and customer service. We strive to provide fair and competitive pricing while delivering exceptional service.
If you would like to continue this conversation or if there is anything we can assist you with, please don't hesitate to email us directly at [email protected].
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for managing faxes!
Reviewed on 2024/03/06
Overall, this is a good product and easy to use.
Overall, this is a good product and easy to use.
Pros
Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely.
Cons
Unable to add all accounts without logging out and back in.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Paralegal Review of RingEx
Reviewed on 2024/07/18
Pros
The digital aspect of the office phones. With the phone being connected to the computer, it is very reliable. The digital fax is also very convenient when having to send large faxes.
Cons
It is inconvenient not having a local area code number.
RingEX FAQs
Below are some frequently asked questions for RingEX.Q. What type of pricing plans does RingEX offer?
RingEX offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually
Q. Who are the typical users of RingEX?
RingEX has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RingEX support?
RingEX supports the following languages:
English
Q. Does RingEX support mobile devices?
RingEX supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RingEX integrate with?
RingEX integrates with the following applications:
Box, Dropbox Business, Google Workspace, Microsoft 365, Microsoft Outlook, Okta, Salesforce Platform, ServiceNow, Zendesk Suite
Q. What level of support does RingEX offer?
RingEX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for RingEX.
- VoIP Software
- Telephony Software
- Business Phone Systems
- Cloud PBX Software
- Unified Communications Software
- Call Recording Software
- Online Meeting Software
- Web Conferencing Software
- Call Centre Software
- Video Conferencing Software
- Contact Centre Software
- Remote Work Software
- IVR Software
- Call Tracking Software
- Softphone Software
