About RingCentral MVP

RingCentral MVP is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.

RingCentral MVP provides a comprehensive feature set that helps optimize business communications by turning BYOD (bring your own device to work) devices into company business phones, enabling users to manage the entire business phone system from their own desktop computer or smart device, from anywhere in the world. Users can add and switch users, manage extensions and groups, assign phones, and more. The platform also allows employees to check business voicemail, send and receive business faxes as well as access the company directory.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of RingCentral MVP

  • Employees can avoid having to carry two phones, one for work, and another for personal calls, with RingCentral MVP business phone system.

  • RingCentral MVP uses the employee's company business number, rather than a personal number, to help maintain their business identity.

  • Users can create voicemail inboxes and greetings, as well as access voicemail with the latest tools for receiving messages in any preferred format.

  • Customers from all over the world can contact users by using RingCentral MVP to set up a local phone number, giving the company a local presence.

  • RingCentral MVP integrates with third party applications such as Salesforce, Oracle, Dropbox, Zendesk, Desk, Google, Box, and Microsoft.
  • Devices

    Business size

    S M L

    Markets

    Canada, United Kingdom, Ireland, Jersey, Netherlands, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

    RingCentral MVP Software - Message - Video - Phone
    RingCentral MVP Software - Switch devices from Desktop to Mobile while on a meeting.
    RingCentral MVP Software - Calendar and Contacts Integration
    View 6 more
    RingCentral MVP video
    RingCentral MVP video
    RingCentral MVP video
    RingCentral MVP Software - Message - Video - Phone
    RingCentral MVP Software - Switch devices from Desktop to Mobile while on a meeting.
    RingCentral MVP Software - Calendar and Contacts Integration

    Features

    Total features of RingCentral MVP: 73

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Audio / Video Conferencing
    • Auto-Dialer
    • Automated Attendant
    • CRM
    • Calendar Management
    • Call Center Management
    • Call Conferencing
    • Call Logging
    • Call Monitoring
    • Call Queues
    • Call Recording
    • Call Reporting
    • Call Routing
    • Call Screening
    • Call Tracking
    • Call Transfer
    • Callback Scheduling
    • Caller ID
    • Chat/Messaging
    • Collaboration Tools
    • Communication Management
    • Computer Telephony Integration
    • Conferencing
    • Contact Management
    • Employee Directory
    • Event Triggered Actions
    • Fax Management
    • File Sharing
    • File Transfer
    • For Cloud Phone Systems
    • For Small Businesses
    • Help Desk Management
    • Hotkeys
    • IVR / Voice Recognition
    • Knowledge Base Management
    • Microsoft Outlook Integration
    • Mobile Access
    • Monitoring
    • Multi-Channel Communication
    • Multi-User Collaboration
    • Multiple Parties
    • On-Demand Recording
    • Online Voice Transmission
    • Open Database Design
    • PBX
    • Predictive Dialer
    • Purchasing & Receiving
    • Recording
    • Reporting & Statistics
    • Reporting/Analytics
    • Ring Groups
    • Role-Based Permissions
    • SIP Trunking
    • SMS Messaging
    • Scheduled Recording
    • Single Sign On
    • Telemarketing Management
    • Third Party Integrations
    • Two-Way Audio & Video
    • Unified Communications
    • Video Conferencing
    • Virtual Call Center
    • Virtual Extensions
    • VoIP
    • VoIP Connection
    • Voice Mail
    • Voicemail Transcription

    Alternatives

    8x8 X Series

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    Vonage Business Communications

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    Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing...

    Grasshopper

    4,4
    #3 Alternative to RingCentral MVP
    Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and...

    Ooma Office

    4,5
    #4 Alternative to RingCentral MVP
    Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to...

    Reviews

    Overall rating

    4,2 /5
    (956)
    Value for Money
    4,0/5
    Features
    4,3/5
    Ease of Use
    4,2/5
    Customer Support
    4,0/5

    Already have RingCentral MVP?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 956
    Darian P.
    Overall rating
    • Industry: Insurance
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Review of Ringcentral

    Reviewed on 2022/05/19

    Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones...

    Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones and providing a means for video and text communications. Although we later transitioned to different services for chat and video, initially it was a welcome addition when we were just needing the phone/fax. Overall ring central is a high quality soft phone.

    Pros

    Ringcentral gave us a lot of options with a low barrier to entry. We came from an environment with no soft phone capability so the transition was very noticeable. The peer-to-peer communication and peer-to-client communication are both very simple and the call quality is always crystal clear.

    Cons

    The initial IVR setup for our company was a very drawn out process. We had to hire an external party to create our entire workflow since the built in functionality did not suit our needs. Additionally, we were in the market for a custom API hook that new calls would invoke and the process to get this built in took an extremely long time (6+ months) to add.

    Michelle M.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Affordable and Intuitive Option for Small Business

    Reviewed on 2022/05/06

    We were looking for an affordable, integrated platform that can be used for both internal collaborat...

    We were looking for an affordable, integrated platform that can be used for both internal collaboration and as an external calling solution. Our staff is grateful to no longer give out their cell numbers for calls, but to be able to get calls forwarded through the app. Overall, RingCentral MVP was easy to implement and we're satisfied.

    Pros

    RingCentral is convenient and easy to use, especially where we need it most- that is, making calls and sending texts to our clients and external partners from our app or desktop. Even for staff members who don't have extensions, it's easy to forward Voice Messages via email, since they come in as an attachment.

    Our team was moving from a dial-only system and had reservations about transitioning to a feature-rich cloud based phone line- but everything is easy to use and straightforward, from integrations to scheduling to sharing files. We weren't expecting that we'd use the reporting feature, but that also comes in handy as we can collect data on who is making calls and sending texts at what durations and who is successful in connecting, all which supports time management for our caseworkers.

    Cons

    Periodically, customer support will have you waiting for a long time. When there's a technical glitch, this can be an issue. However, it's only happened an handful of times, and we're overall satisfied.

    Alternatives Considered

    Google Voice, Zoom Meetings, Microsoft Teams and Ooma Office

    Reasons for Switching to RingCentral MVP

    The pricing was better vs enterprise versions of the other platforms, and our sales team was able to set us up very quickly.
    John B.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Ring Central Review

    Reviewed on 2022/05/17

    It's useful because it works with our ATS System. However if there were other systems similar that...

    It's useful because it works with our ATS System. However if there were other systems similar that did that, we'd probably explore them.

    Pros

    We got Ring Central as it integrates with our ATS system. That was the sole reason.

    Cons

    There seems to be constant connectivity issues where it just stops working for no reason. Also, we have issues when new updates come out.

    Martha L.
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    RingCentral way better by far!

    Reviewed on 2021/07/16

    They are by far 100 times better then Nextiva!

    They are by far 100 times better then Nextiva!

    Pros

    Everything, very friendly software.
    I love the software.

    Cons

    A couple of times my text did not go out. But was fixed after I reported the issue.

    Alternatives Considered

    Nextiva

    Reasons for Choosing RingCentral MVP

    Was with RingCentral, switched to Nextiva, two days after switching I knew it was the biggest mistake. Everything was wrong with Nextiva. There was never a solution, only we are trying to fix the problem. 3weeks later. We are trying to fix the problem. No thank you!

    Switched From

    Nextiva

    Reasons for Switching to RingCentral MVP

    I had already tried both.
    Andrew M.
    Overall rating
    • Industry: Real Estate
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Balanced and Easy to use

    Reviewed on 2022/05/20

    Perfect

    Perfect

    Pros

    This service was used to replace Dialpad which gave us endless problems. no such troubles with Ring Central

    Cons

    I cannot think of a downside when compared with DialPad

    Alternatives Considered

    Ooma Office

    Reasons for Choosing RingCentral MVP

    Dialpad would drop calls, not ring, and the last straw was spending 45 minutes trying to pay the bill

    Switched From

    Dialpad

    Reasons for Switching to RingCentral MVP

    no need for desktop phones
    Showing 5 reviews of 956 Read all reviews

    RingCentral MVP FAQs

    Below are some frequently asked questions for RingCentral MVP.

    RingCentral MVP offers the following pricing plans:

    • Starting from:
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    ESSENTIALS: $19.99 monthly per user. - Up to 20 users only - Business phone or toll-free numbers - Unlimited calls to US/CA - Unlimited business SMS - Voicemail-to-text - Team messaging - Document sharing

    RingCentral MVP has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    RingCentral MVP supports the following languages:

    English

    RingCentral MVP supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    RingCentral MVP integrates with the following applications:

    Box, Desk.com, Dropbox Business, Google Workspace, Microsoft 365, Microsoft Outlook, Okta, Salesforce Platform, ServiceNow, Skype for Business, Zendesk

    RingCentral MVP offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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