
About RingCentral MVP
RingCentral MVP is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.
RingCentral MVP provides a comprehensive feature set that helps optimize business communications by turning BYOD (bring your own device to work) devices into company business phones, enabling users to manage the entire business phone system from their own desktop computer or smart device, from anywhere in the world. Users can add and switch users, manage extensions and groups, assign phones, and more. The platform also allows employees to check business voicemail, send and receive business faxes as well as access the company directory.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to RingCentral MVP
Key benefits of RingCentral MVP
Devices
Business size
Markets
Canada, United Kingdom, Ireland, Jersey, Netherlands, United States and 1 others
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to RingCentral MVP
Images



Features
Total features of RingCentral MVP: 73
Alternatives
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Vonage Business Communications

Grasshopper

Ooma Office

Reviews
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- Industry: Insurance
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Review of Ringcentral
Reviewed on 2022/05/19
Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones...
Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones and providing a means for video and text communications. Although we later transitioned to different services for chat and video, initially it was a welcome addition when we were just needing the phone/fax. Overall ring central is a high quality soft phone.
Pros
Ringcentral gave us a lot of options with a low barrier to entry. We came from an environment with no soft phone capability so the transition was very noticeable. The peer-to-peer communication and peer-to-client communication are both very simple and the call quality is always crystal clear.
Cons
The initial IVR setup for our company was a very drawn out process. We had to hire an external party to create our entire workflow since the built in functionality did not suit our needs. Additionally, we were in the market for a custom API hook that new calls would invoke and the process to get this built in took an extremely long time (6+ months) to add.
- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Affordable and Intuitive Option for Small Business
Reviewed on 2022/05/06
We were looking for an affordable, integrated platform that can be used for both internal collaborat...
We were looking for an affordable, integrated platform that can be used for both internal collaboration and as an external calling solution. Our staff is grateful to no longer give out their cell numbers for calls, but to be able to get calls forwarded through the app. Overall, RingCentral MVP was easy to implement and we're satisfied.
Pros
RingCentral is convenient and easy to use, especially where we need it most- that is, making calls and sending texts to our clients and external partners from our app or desktop. Even for staff members who don't have extensions, it's easy to forward Voice Messages via email, since they come in as an attachment.
Our team was moving from a dial-only system and had reservations about transitioning to a feature-rich cloud based phone line- but everything is easy to use and straightforward, from integrations to scheduling to sharing files. We weren't expecting that we'd use the reporting feature, but that also comes in handy as we can collect data on who is making calls and sending texts at what durations and who is successful in connecting, all which supports time management for our caseworkers.
Cons
Periodically, customer support will have you waiting for a long time. When there's a technical glitch, this can be an issue. However, it's only happened an handful of times, and we're overall satisfied.
Reasons for Switching to RingCentral MVP
The pricing was better vs enterprise versions of the other platforms, and our sales team was able to set us up very quickly.- Industry: Staffing & Recruiting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Ring Central Review
Reviewed on 2022/05/17
It's useful because it works with our ATS System. However if there were other systems similar that...
It's useful because it works with our ATS System. However if there were other systems similar that did that, we'd probably explore them.
Pros
We got Ring Central as it integrates with our ATS system. That was the sole reason.
Cons
There seems to be constant connectivity issues where it just stops working for no reason. Also, we have issues when new updates come out.
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RingCentral way better by far!
Reviewed on 2021/07/16
They are by far 100 times better then Nextiva!
They are by far 100 times better then Nextiva!
Pros
Everything, very friendly software.
I love the software.
Cons
A couple of times my text did not go out. But was fixed after I reported the issue.
Alternatives Considered
NextivaReasons for Choosing RingCentral MVP
Was with RingCentral, switched to Nextiva, two days after switching I knew it was the biggest mistake. Everything was wrong with Nextiva. There was never a solution, only we are trying to fix the problem. 3weeks later. We are trying to fix the problem. No thank you!Switched From
NextivaReasons for Switching to RingCentral MVP
I had already tried both.- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Balanced and Easy to use
Reviewed on 2022/05/20
Perfect
Perfect
Pros
This service was used to replace Dialpad which gave us endless problems. no such troubles with Ring Central
Cons
I cannot think of a downside when compared with DialPad
Alternatives Considered
Ooma OfficeReasons for Choosing RingCentral MVP
Dialpad would drop calls, not ring, and the last straw was spending 45 minutes trying to pay the billSwitched From
DialpadReasons for Switching to RingCentral MVP
no need for desktop phonesRingCentral MVP FAQs
Below are some frequently asked questions for RingCentral MVP.Q. What type of pricing plans does RingCentral MVP offer?
RingCentral MVP offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
ESSENTIALS: $19.99 monthly per user. - Up to 20 users only - Business phone or toll-free numbers - Unlimited calls to US/CA - Unlimited business SMS - Voicemail-to-text - Team messaging - Document sharing
Q. Who are the typical users of RingCentral MVP?
RingCentral MVP has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does RingCentral MVP support?
RingCentral MVP supports the following languages:
English
Q. Does RingCentral MVP support mobile devices?
RingCentral MVP supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RingCentral MVP integrate with?
RingCentral MVP integrates with the following applications:
Box, Desk.com, Dropbox Business, Google Workspace, Microsoft 365, Microsoft Outlook, Okta, Salesforce Platform, ServiceNow, Skype for Business, Zendesk
Q. What level of support does RingCentral MVP offer?
RingCentral MVP offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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