---
description: Learn how AudienceView can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: AudienceView Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [AudienceView](/software/105193/ovationtix)

# AudienceView

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> AudienceView is a cloud-based ticketing solution designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions. Users can manage ticket prices, sell individual event tickets, subscriptions, and memberships, receive one-off and recurring donations, send email updates to patrons, track and analyze patron activities, generate reports, and more.
> 
> Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of AudienceView

 Streamline business and save multiple hours per week by managing ticketing, CRM, fundraising and marketing all from one location.&#10;&#10; Enhance audience engagement with a 360-degree data view of customers and a set of marketing tools that helps businesses expand the reach and send more targeted campaigns.&#10;&#10; Cultivate donors with CRM, task management, patron tagging and communications tracking tools to evolve patrons from first-time ticket buyers to loyal, long-term supporters.&#10;&#10; Save time at the box office with a variety of tools such as our QuickSell+ functionality, automated reporting and list de-duplication that make it easier for teams to run the business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 44 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AudienceView
- **Location**: Toronto, Canada
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Pricing is based on the needs of your business. We offer subscription pricing, per ticket pricing, or a mix of both.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Control
- Activity Dashboard
- Attendance Management
- Attendee Management
- Attendee Segmentation
- Audience Engagement
- Badge Printing
- Barcode/Ticket Scanning
- CRM
- Calendar Management
- Conferences/Conventions
- Confirmations/Reminders
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer History
- Customizable Branding
- Customizable Forms
- Customizable Reports

## Integrations (9 total)

- CardConnect
- Constant Contact
- Cybba
- Google Analytics 360
- Google Tag Manager 360
- Mailchimp
- ParkHub
- PayPal
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Ticketing Systems](https://www.getapp.za.com/directory/86/ticketing/software)

## Related Categories

- [Ticketing Systems](https://www.getapp.za.com/directory/86/ticketing/software)
- [Fundraising Software](https://www.getapp.za.com/directory/169/fundraising/software)
- [Event Booking Software](https://www.getapp.za.com/directory/1107/event-booking/software)
- [Event Management Software](https://www.getapp.za.com/directory/80/event-management/software)
- [Festival Management Software](https://www.getapp.za.com/directory/1309/festival-management/software)

## Alternatives

1. [Eventbrite](https://www.getapp.za.com/software/91490/eventbrite) — 4.6/5 (5748 reviews)
2. [Purplepass](https://www.getapp.za.com/software/106187/purplepass) — 4.9/5 (302 reviews)
3. [TicketSource](https://www.getapp.za.com/software/104919/ticketsource) — 4.8/5 (533 reviews)
4. [Showpass](https://www.getapp.za.com/software/116259/showpass) — 4.7/5 (406 reviews)
5. [Beyonk](https://www.getapp.za.com/software/2063767/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "OvationTix - great resource for non-profit event ticketing and donor tracking" — 5.0/5

> **Jeff** | *07 August 2019* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Rep is an absolute ideal resource for helping us use OvationTix more efficiently.&#10;Entering and tracking donors alongside event ticket purchases. Both pieces of information together, results in effective reporting.&#10;Integration with online, phone and in-person ticket purchasing and donor development.&#10;Responsiveness to request for enhanced features to be added.
> 
> **Cons**: It takes a while to get used to reporting. Once the user gets into the software it becomes more intuitive.
> 
> I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.

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### "OvationTix" — 5.0/5

> **Suzanne** | *10 August 2019* | Performing Arts | Recommendation rating: 9.0/10
> 
> **Pros**: The software is easy to use and if you're not familiar with it, easy to figure out.  I like that you're able to export data.  I also like that we receive updates on the changes and that they have "forums"  to participate in on line.
> 
> **Cons**: On the "duplicate patrons" area, it would be nice if we were able to delete patrons right from this screen.

-----

### "Audience View Bought out Vendini and wrecked a good thing" — 1.0/5

> **Andrus** | *13 January 2021* | Music | Recommendation rating: 0.0/10
> 
> **Pros**: This software has many great features, but is entirely inappropriate for smaller organizations like mine
> 
> **Cons**: AudienceView bought out Vendini the company I had been working with and the pricing went from something that was very reasonable to something that was completely unworkable.  Also I have been unable to export my contacts so that I can take my business elsewhere.  With Vendini I could always call and get help during business hours, no one from AudienceView will talk to me.  Because I am not going to stay with AudienceView they will not allow me to export my contacts after tomorrow, but not only do the instructions they gave me for exporting my contacts not work, the best they would offer me was a phone call days after the deadline they gave me.  Terrible Customer service.
> 
> It is fine that AudienceView is not suited to my business, but that they make it impossible for me to leave with my contact list is unbearable.  As a small niche music organisation our contact list is everything to our business.  So I would describe this as a nightmare that threatens the life of our musical organization.

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### "Ovationtix has provided us with an integrated platform for Festival ticketing and merchandise sales." — 5.0/5

> **Scott** | *28 November 2017*
> 
> **Pros**: Interface allows us to manage levels of access, and also prepare consistent and accurate reports. Patron history is presented in clear and logical fashion.
> 
> **Cons**: Wish there was more direct integration with other marketing platforms, such as our broadcast email client and social media channels.

-----

### "Happy Ovation User" — 5.0/5

> **Marty** | *07 August 2019* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: The software is user friendly for the customer and us.
> 
> **Cons**: When someone wants to use a discount code it needs to be in a more prominent spot so that they see it immediately.
> 
> Ovation has helped a lot with our analytics. We can track all of our revenue streams and compare our sales on a daily, weekly, monthly  and yearly basis. We have been very pleased with the customer support as well.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/105193/ovationtix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105193/ovationtix> |
| de-AT | <https://www.getapp.at/software/105193/ovationtix> |
| en | <https://www.getapp.com/customer-management-software/a/ovationtix/> |
| en-AE | <https://www.getapp.ae/software/105193/ovationtix> |
| en-AU | <https://www.getapp.com.au/software/105193/ovationtix> |
| en-CA | <https://www.getapp.ca/software/105193/ovationtix> |
| en-GB | <https://www.getapp.co.uk/software/105193/ovationtix> |
| en-IE | <https://www.getapp.ie/software/105193/ovationtix> |
| en-NZ | <https://www.getapp.co.nz/software/105193/ovationtix> |
| en-SG | <https://www.getapp.sg/software/105193/ovationtix> |
| en-ZA | <https://www.getapp.za.com/software/105193/ovationtix> |
| es | <https://www.getapp.es/software/105193/ovationtix> |
| es-CL | <https://www.getapp.cl/software/105193/ovationtix> |
| es-CO | <https://www.getapp.com.co/software/105193/ovationtix> |
| es-MX | <https://www.getapp.com.mx/software/105193/ovationtix> |
| fr | <https://www.getapp.fr/software/105193/ovationtix> |
| fr-BE | <https://fr.getapp.be/software/105193/ovationtix> |
| fr-CA | <https://fr.getapp.ca/software/105193/ovationtix> |

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