WhatConverts

4.9 (50)
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Call, lead and conversion tracking with real-time reporting

About WhatConverts

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients.

WhatConverts automatically shows marketers and business owners how well their marketing is working.

Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best.

WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard.


Key benefits of WhatConverts

  • WhatConverts offers the full range of lead tracking capabilities in one solution, spanning calls, web forms, eCommerce transactions, live chat sessions and custom site events.
  • Lead Management features include Lite Lead Management for storing calls, form leads and chat sessions in one place, adding simple search and field mapping tools.
  • Calls can be recorded and downloaded as WAV or MP3 for lead qualification and training purposes, while automated greeting or whisper messages can also be recorded.
  • Real-time reporting capabilities work from the most meaningful marketing metrics, offering valuable overviews across total leads, quotable/qualified leads, quote/sales value and more.
  • Boasting easy technical setup without additional changes, WhatConverts also promises broad integrations with Google AdWords etc plus data access via API.

  • Images

    WhatConverts Software - Lead Details - See who your leads are and where they come from.
    WhatConverts Software - Lead Manager - All your leads in one place.
    WhatConverts Software - Report Builder - Generate custom reports.
    WhatConverts Software - Summary Report - An easy to consume lead report.
    WhatConverts Software - Dashboard - Get insights from your leads in real time.
    View 6 more

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    WhatConverts

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    US$30.00
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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

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    Value for Money

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    Reviews

    Overall rating

    4.9 /5
    (50)
    Value for Money
    5.0/5
    Features
    4.8/5
    Ease of Use
    4.8/5
    Customer Support
    4.9/5

    Already have WhatConverts?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 50
    Michael
    Michael
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    WhatConverts is the comprehensive lead tracking solution marketers previously only dreamed of.

    Reviewed on 2018/08/24

    WhatConverts has been a godsend as far as providing added transparency for our clients and...

    WhatConverts has been a godsend as far as providing added transparency for our clients and streamlining what used to be a rather time-consuming process of configuring conversion tracking across countless platforms and ad campaigns. Using the incredibly simple yet comprehensive dashboard, we are able to quickly and easily show our clients true ROI from their marketing efforts, and that has proven to be invaluable. Client retention rates and overall client satisfaction have gone through the roof and only continue to improve as the WhatConverts platform continues to evolve and grow. We are looking forward to many years of hand-in-hand growth with WhatConverts by our side. THANK YOU!

    Pros

    The ease of use, robust tracking solutions, and unparalleled value WhatConverts provides is second to none. We've utilized other tracking solutions in the past, but none have been as simple to set up or provided as user-friendly of an interface as WhatConverts. With all of that said, the best part of WhatConverts is the customer support provided by his staff. I may have never met them in person, but they truly feel like a friend that is always there to help. Any time we have questions or feedback, they provide lightning fast responses that are clear and concise.

    Cons

    Only writing this sentence because a response in this field was required. We've been using WhatConverts for quite a while now and I honestly am sitting here struggling to think of a con.

    Response from WhatConverts

    Thanks you so much for a great review. I know Jenn and Starr will be thrilled with your feedback.

    Patrick
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great product with newly improved documentation

    Reviewed on 2020/05/18

    Pros

    The most important thing for us is being able to track calls, form submissions, facebook leads, Leadpage/unbounce submissions, and chats - WhatConverts allows us to do this all. Additionally, we (and our clients), love being able to see which paid keywords are driving sales. They also have incredibly helpful support staff.

    Cons

    Prior to 2020, their documentation was old and a bit outdated. The initial set up was more difficult than it probably needed to be, however, they've recently updated their website/documentation and it's much, much better.

    Alternatives Considered

    CallRail and CallSource

    Reasons for Switching to WhatConverts

    We tested Whatconverts, callsource, and callrail at the same time on different clients with the expectation that Callrail would be the winner. However, we liked being able to track everything with Whatconverts. Additionally, we had a negative experience with CallRail's support staff, whereas Whatconverts' team was responsive and helpful.

    Response from WhatConverts

    Patrick, thank you for taking the time to give us your honest review. I'm happy to hear you've seen the improvements to our website and documentation.
    We have more changes in the works as we continually work to help you get marketing clarity.

    Abhishek
    Overall rating
    • Industry: Consumer Services
    • Company size: 11–50 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Doent work properly

    Reviewed on 2021/01/22

    Pros

    What it promises to offer, easy to navigate dashboard

    Cons

    I have been on call with your sales team a few times and the software still cant track conversions properly and traffic source of leads along with keywords.

    Response from WhatConverts

    We understand that it's frustrating when software requires that you add a tracking code. However, this is a common requirement for all tracking software.

    Our team has reached out several times to help. Let us know when you have 5 minutes to solve this.

    Carlos Fernando
    Carlos Fernando
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    WhatConverts keeps your numbers in your client's face

    Reviewed on 2023/07/04

    We love this, we attribute a great deal of our success to this tool

    We love this, we attribute a great deal of our success to this tool

    Pros

    You can integrate it with almost anything, the clients absolutely love it and become even more involved. It makes many client relationship easier

    Cons

    A bit hard to get the reports at first but you get the hang of it after a few weeks

    Kayla
    Kayla
    Overall rating
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent product and EVEN BETTER customer service.

    Reviewed on 2018/07/13

    Lead source tracking - using phone tracking and web form tracking.
    Lead notification emails.
    A...

    Lead source tracking - using phone tracking and web form tracking.
    Lead notification emails.
    A tool for clients to track quote and sales values that link directly to leads.
    Whitelabel dashboard for clients to log into for realtime reporting.
    Simple (one line code) integration on all sites.
    Great value for the price.
    Unlimited accounts and agency users.
    Lead page and landing page information.
    Independent cookie tracking maintained outside of Google's algorithm.
    Unique/Repeat user data.
    The list truly goes on...

    Pros

    We were looking for one tool with online form tracking that pulls channel information for each lead. We also needed something we could loop into our traditional (offline) media efforts and call tracking is a classic option and WhatConverts does it in a way that brings us into the world of digital reporting. I could not be happier with our experience using this tool, setting it up, the cost is so reasonable and the value is exceptional.

    The tool checks every box we need, including a whitelabel, independent login option for our agency members and every individual client.

    The best part, though, has been the kindness and expediency of the support team. I have had numerous questions to quickly familiarize myself. Not that anything is particularly difficult to figure out, but I want it to be right and for us to use this tool to its full capacity. And their team gets back to me with a wonderful explanation immediately (even after hours).

    The integration is simple and the dashboard is beautiful. This is quickly becoming a feature we present our clients that they get excited about and won't know how to live without. Thank you!

    Cons

    None. There are few features I've requested (automated quote/sales value based on criteria from form fill outs) - but their response is never "we can't do that", but rather "we'll put it in the queue".

    Response from WhatConverts

    Hi Kayla,

    Thank you for your review! We are working on getting the automatic values set up in our system and we're going to be sending out emails as soon as new features are ready.

    Thank you for being a great customer! We're happy to have you on board.

    Showing 5 reviews of 50 Read all reviews

    WhatConverts FAQs

    Below are some frequently asked questions for WhatConverts.

    WhatConverts offers the following pricing plans:

    • Starting from: US$30.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    FREE 14-day trial available Tracking forms, chats, events and transactions costs an additional $0.10 per lead) Plus Plan: $30 per month (includes $30 per month usage credit) Pro Plan: $50 per month (includes $30 per month usage credit) Elite Plan: $80 per month (includes $30 per month usage credit) Agency Plan: $200/month (includes $120 per month usage credit)

    WhatConverts has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    WhatConverts supports the following languages:

    English

    WhatConverts supports the following devices:

    WhatConverts integrates with the following applications:

    Acuity Scheduling, AgencyAnalytics, BigCommerce, Calendly, CallRail, ClickFunnels, Cognito Forms, Crisp, Customerly, Drift, Formidable Forms, Formsite, Formstack Forms, Google Ads, Google Analytics 360, Gravity Forms, HubSpot CRM, Insightly, InstaPage, Intercom, JivoChat, JobNimbus, Jotform, Justuno, Landingi, Lead Gen & CRM (formerly SharpSpring), Leadpages, LiveAdmins, Mixpanel, Ninja Forms, Octoboard for Business, Olark, OnePageCRM, OptinMonster, Oviond, Pabbly Connect, Pipedrive, Pure Chat, RankRanger, Re:amaze, ReportGarden, Repozix, Shopify, SimpleTexting, Smith.ai, Squarespace, TapClicks, Textline, Typeform, Weebly, Wix, WooCommerce, WordPress, Wufoo, YouCanBook.me, Zapier, Zenkit, Zoho CRM, Zoho Forms, Zoho SalesIQ, tawk.to

    WhatConverts offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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