Full association mgmt. with built-in Marketing Automation
4.4/5 (122 reviews)GrowthZone is member management software, targeting the day-to-day needs of associations with membership-based client communities. Deployed within the cloud and essentially comprising a database and intuitive online UI, anytime access is assured for administrators via Internet and browser-enabled devices. From here all corresponding data relating to members can be tracked and summarized, ensuring records are stored safely while promising to keep the addition or migration of information simple. GrowthZone’s top features include the ability to serve online application forms for enlisting new members, integrating with existing sites and synchronizing with online directories, event calendars, plus third party vendors to eliminate repeated data entry. GrowthZone’s support team assist with data conversion as part of the service, appointing project managers and a Senior Account Manager (SAM) to deliver account training.
Subsequent features also span custom reporting with dashboard-based insights, integrated billing and payment processing, plus a range of directory and network marketing options. An events module provides full registration and attendee tracking, while communications and groups add call logging, email synchronization and push notifications to a range of GrowthZone mobile apps.
Pros
I love our ChamberMaster software. Customer Support is fairly quick to respond to issues. They also try to roll out new features/ updates as often as possible. They do listen to their customers and try to provide the services we need, although some of it comes with an extra price tag. We already use the biggest package, so we do wish new features were automatically included with our package.
Cons
Sometimes I feel like I know the system better than some of the customer service reps. I always have to be very detailed when I have an issue. And a lot of times they reply back and tell me something that I already stated in the original email. I don't feel like they are very thorough when reading the emails we submit when we're having an issue.
It has allowed us to stay in contact with our members in a way that wasn't possible previously. The billing software is easy to use and learn. The other big benefit is in event tracking. The things that were once accomplished by spreadsheets are now integrated with calendars and social media and available through the Internet.
Pros
Ease of use and ease of training. Training is very simple and employees can continue to learn more through tutorials and webinars. Support has also been excellent with little down time despite the fact it is Internet based. It is flexible for me to be able to use my membership software and make updates from home or on the road. Having so much information about your members and multiple ways to contact and interact with them through the software has made a huge difference that has been noted by our members.
Cons
The website module saves time and allows us to keep our website content fresh. I wish it was a little more adaptable within the templates.
GrowthZone has allowed us to automate our billing and then exports all financial data to Quick Books. Provides a very nice member area with a user forum. Also does a great job with set up and execution of our events.
Pros
That it provides all the tools we need on a daily basis and yet it is very user friendly.
Cons
Honestly, do not have a bad thing to say at this point.
Their online training sessions are very useful and the wiki has extensive, helpful information for when I want a quick answer without calling. Onboarding new employees has been super easy with the resources GrowthZone has provided.
Pros
Central location of data and links to financial transactions/recording. I like the interfacing with email like Constant Contact and Outlook, and I like user friendly platform elements for maintaining memberships and displaying them online.
Cons
The templates are very hard to use if you want to edit them, and there are a lot of features that are not customizable. I wish there were more integrations with Google and business websites not provided/hosted by GrowthZone.
GrowthZone has streamlined our membership software. It has also made invoicing, billing, and event set up much easier. We used to have to mail all of our invoices, whereas now we can email-big cost savings. We have looked into the website version, but right now that appears to be pretty costly considering how much we already pay for our current software.
Pros
I like the fact that it is web based. Meaning multiple users can log in and handle our membership accounts. Events are all housed within the product as well as a directory.
Cons
I wish the customer service understood the nuances of the National Home Builders Association. I was used to having someone that understood how reporting works. Also, while Chambers and HBAs can be similar, they are very different organizations. GrowthZone seems to have a lot of knowledge in how Chambers run, but not as much for HBAs.
Pricing is based on the number of member profiles in your database. For more details, see the link to our pricing page above.
Below are some frequently asked questions for GrowthZone.
GrowthZone offers the following pricing plans:
Starting from: US$199,00/month
Pricing model: Subscription
Free Trial: Available
Pricing is based on the number of member profiles in your database. For more details, see the link to our pricing page above.
GrowthZone offers the following features:
GrowthZone has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
GrowthZone supports the following languages:
English
GrowthZone has the following pricing plans:
Subscription
GrowthZone supports the following devices:
Android, iPhone, iPad
GrowthZone integrates with the following applications:
Authorize.net, Constant Contact, Facebook, Mailchimp, Microsoft Outlook, PayPal, QuickBooks, Stripe, Twitter, Wordpress
GrowthZone offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
