CampDoc

About CampDoc
CampDoc is a cloud-based electronic health record system for camps which also offers tools for online registration, payment processing, travel and emergency medical protection, and more. The system is used in over 1,250 organizations, including day camps, residential summer camps, YMCAs, JCCs, colleges and universities, special needs or medical camps, and parks & recreation departments.
CampDoc enables users to manage health forms, medications, and allergies, and track injuries and illnesses in the camp. The health forms are fully customizable, with users able to define required fields and add dynamic questions, and forms can be pre-populated with data from previous years so families don’t have to start from scratch every year. Automatic reminder emails are sent to families if forms are incomplete, and users can track emails to see if they have bounced or been opened. The built-in electronic medication administration record (eMAR) is designed to prevent human error when administering medications to staff or campers, and alerts users if a camper’s medication has been missed.
CampDoc’s online registration system allows families to register campers online, and pay deposits or fees by electronic check (ACH) or credit card. Pricing is flexible, with users able to add extra items for families to order, such as camp T-shirts or DVDs, create coupons for discounts, and accept donations. Payment plans can be set up to allow families to pay off their balance over time, with customizable confirmation, receipt, and balance reminder emails sent out automatically. If camp capacity is reached, campers can be added to waitlists, and users can create enrollment and financial reports to track the success of their camps.
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Reviews
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- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love CampDoc!
Reviewed on 2023/01/17
I love using CampDoc! It's helped so much with the organization of our programs and it's easier on...
I love using CampDoc! It's helped so much with the organization of our programs and it's easier on our families to register for our programs since they don't have to fill out the same information every time they want to attend anymore.
Pros
I love the customizable reports and how everything stays organized. The biggest help is how easy it is for our families to register their kids for programs once they've created the account. The Medical Sections are well crafted and gives us as the camp as well as the parents peace of mind that we are fully prepared to care for our students.
Cons
I feel our camp has different needs than most camps. At our camp, some students choose to get headshots so if there were a way for us to upload those images to their CampDoc account so I wouldn't have to store them, that would be helpful. We also have some programs that require audition videos for some but not all student and if they could submit their video for us to review and share to other teachers that would be cool. I know we can have them upload videos files but since it's not required for all students, that feels like more of a hassle to do it that way.
Response from DocNetwork
Hi Valerie! Thank you for the kind words. We're very glad to hear how pleased you and your families are with the CampDoc experience. These are great suggestions; our team is always looking for ways to enhance CampDoc with tools that help customers make the experience uniquely their own.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overview of CampDoc
Reviewed on 2023/02/21
The Customer service at campdoc is A++. I've spoken mainly with [sensitive content hidden] and he...
The Customer service at campdoc is A++. I've spoken mainly with [sensitive content hidden] and he has been very responsive, friendly, and overall amazing at his job. Thank you for putting up with all of our changes and getting us ready for summer!
Pros
The fact that almost everything is customizable, and can be altered to our needs for each individual session.
Cons
Some features (like reports and statistics) are not as user-friendly. Also, when making list of campers, the list always disappears and has to be selected each time a camper is clicked on. This can be time-consuming at times.
Response from DocNetwork
Thanks for the review Korah. Love reading all the positive comments about customer service; I'll be sure the team gets your comments. Have a wonderful Summer!
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Talent Development Institute
Reviewed on 2023/01/03
Good until last year, which was disastrous and cost us a few weeks of registration. New, inexperienc...
Good until last year, which was disastrous and cost us a few weeks of registration. New, inexperienced CampDoc staff weren’t given the guidance they needed.
Pros
The medication and health forms were excellent.
Cons
All set up had to be done by CampDoc staff. Beholden to them. And we left because we were priced out.
Response from DocNetwork
Lucy, we're glad CampDoc eMAR and health logs were working for you but sorry that your overall experience did not meet expectations. We do hope your new solution helps make the 2023 season a good one.
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CampDoc was a game changer for our camp
Reviewed on 2022/12/20
Pros
The ease of use and resources which allow new staff to be independently trained on CampDoc use has saved us time and money. The features in Program Management allow us to track enrollment and create reports to distribute for statistics as well as everyday use. Prior to CampDoc, we were an all paper-based organization which did not allow for sensitive information to be secure or to be retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to be able to access sensitive information in a secure portal and CampDoc drives our success in collaborating with parents.
Cons
Additional cost to use attendance feature.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best
Reviewed on 2023/02/17
For anyone that is using Daxko for your summer camp as a registration system, if your camp is over...
For anyone that is using Daxko for your summer camp as a registration system, if your camp is over 60 people, you should be having something like camp doc to help manage information. You don’t know how much extra work you’ve been doing until you see what the system can do.
Pros
From design to use ability, camp doc is one of the most comprehensive and user-friendly systems for managing camp information.
Cons
The list builder feature has a little bit of a learning curve but once you understand it, it makes sense.
Response from DocNetwork
Wow Josh many thanks for the terrific review! And REALLY big thanks for calling out the CampDoc - Daxko integration. Awesome to hear it's making life easier for you and your staff. Have a wonderful camp season.
CampDoc FAQs
Below are some frequently asked questions for CampDoc.Q. What type of pricing plans does CampDoc offer?
CampDoc offers the following pricing plans:
- Starting from: US$250.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Set Up + Monthly Flat Fee. Pricing information is available on inquiry ([email protected]).
Q. Who are the typical users of CampDoc?
CampDoc has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CampDoc support?
CampDoc supports the following languages:
English, French, Hebrew, Spanish
Q. Does CampDoc support mobile devices?
CampDoc supports the following devices:
Q. What other apps does CampDoc integrate with?
CampDoc integrates with the following applications:
Blackbaud CRM, Daxko Operations, RecTrac, SchoolAdmin, TouchNet Payment Systems, quattro/CM
Q. What level of support does CampDoc offer?
CampDoc offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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