About ClickBid

ClickBid is an intuitive, cloud based, mobile bidding and virtual event solution for nonprofit organizations. The software enables fundraisers to conduct online auctions and attract an unlimited number of remote, mobile bidders. ClickBid electronically collects bids, bidder information, and manages auction check-in and check-out. In addition, the software provides features for pre-event promotional website setup, online ticket sales, text/email messaging and credit card processing. Fundraisers can enter auction items individually or import them from an Excel sheet by using the pre-defined template available in ClickBid's admin segment.

ClickBid's text-to-give donations feature enables organizations to fundraise not only during events, but before and after them too. Donors can text the event’s short name and their donation amount to a specific number and they will receive a payment link on their mobile to complete the donation process. Through a private auction feature for valued donors, users can focus on their core contributors without losing them to other charities auctioning similar items.

ClickBid enables pre-event ticket sales through a customizable ticket page which allows purchasers to select their meal choice and include a special note for each purchase. Guest data is automatically saved in ClickBid admin, which can be converted into 'bidders' on the day of the auction event. ClickBid helps event organizers to promote their event by setting up an initial event website.

The system integrates with applications such as Salesforce, NeonCRM, Classy, and Kindful which can sync guest lists with ClickBid. ClickBid also integrates with Travelpledge to offer seamless adding of outstanding items to a ClickBid auction. ClickBid clients include Folds of Honor, The Grosse Pointe Academy and The Orlando Magic Youth Foundation.

Key benefits of ClickBid

  • ClickBid EventStream allows you to broadcast in near real time via OBS, Zoom or other tools. Stream a live auctioneer to call bids that can be placed on the same web page as the video stream and accept donations in a virtual 'paddle raise', all while continuing to bid on silent auction items on the same page.

  • ClickBid provides a comprehensive list of best practice documents that help fundraisers to create campaigns using various features available within the application.

  • The solution provides unlimited description space for each product, with users also able to include an item photo for quick reference.

  • Real-time outbid notices are sent to guests via text to ensure reliable delivery. Volunteers can also help specific guests, who do not have a smartphone, to track their bids.

  • ClickBid's Butler tool provides real-time assistance to guests during auction event check-in, payment, bidding and check-out process.

  • ClickBid performs a regular backup of all bidder, item & user data and secures data from any interception during transfer by using state of the art encryption technology.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Images

    Admin login page
    Mobile interface
    ClickBid home page
    Collection of best practices grouped by category
    Fundraisers can import items and perform batch updates
    Users can donate quickly and easily via SMS
    View 7 more
    ClickBid video
    ClickBid screenshot: Admin login page ClickBid screenshot: Mobile interface ClickBid screenshot: ClickBid home page ClickBid screenshot: Collection of best practices grouped by category ClickBid screenshot: Fundraisers can import items and perform batch updates ClickBid screenshot: Users can donate quickly and easily via SMS

    Features

    Total features of ClickBid: 24

    • API
    • Activity Dashboard
    • Archiving & Retention
    • Auction Management
    • Automatic Notifications
    • Batch Processing
    • Bid Management
    • Credit Card Processing
    • Customizable Branding
    • Data Import
    • Data Import/Export
    • Electronic Payments
    • Event Tracking
    • Event Triggered Actions
    • Mobile Integration
    • PCI DSS Compliance
    • Promotions Management
    • Real Time Notifications
    • Registration Management
    • Reporting & Statistics
    • Social Media Integration
    • Summary Reports
    • Third Party Integration
    • Video Streaming

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    Reviews

    Overall rating

    4,6 /5
    (58)
    Value for Money
    4,5/5
    Features
    4,5/5
    Ease of Use
    4,5/5
    Customer Support
    4,7/5

    Already have ClickBid?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 58
    Susan S.
    Overall rating
    • Industry: Sports
    • Company size: 11-50 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I used Click Bid for my annual charity auction and it was easy to use.

    Reviewed on 2018/01/04

    We raised a record amount of money the past two years we used this software for our annual charity...

    We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.

    Pros

    The software is intuitive and easy to use and also loads bid items, etc. very quickly. Bidders are notified when they are out-bid which I think helped us to raise record amounts with this auction the past two years we have used ClickBid. Also, the amount of reports that are available post-event were really helpful to our accountant and the rest of the staff.

    Esmeralda Z.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Excellent Customer Service

    Reviewed on 2016/05/11

    I used ClickBid for one of our charity events in 2015. It was the first time we took the leap and...

    I used ClickBid for one of our charity events in 2015. It was the first time we took the leap and moved from a very tedious paper process to an online software. From the beginning ClickBid's customer service was excellent, they understood that we were new and they always had a solution for all of our issues. We were able to open the silent auction 3 days earlier which created a lot of buzz. We were able to achieve over 106% of the market value of the donated items, compared to 80% in previous years. They have the option of just donating cash online and that was a huge success for people that were not interested in the silent auction items. The check out process, which used to be a nightmare, was so fast and easy. We were just so pleased, and the customer rep onsite (Jennifer Ruprich) was excellent, she was very patient and helpful.
    Pros -
    1. Very easy to use for the bidders.
    2. Check out process was AMAZING.
    3. Batch uploading of pictures and items is a HUGE time saver.
    4. Last minute donations were easily added to the catalog.
    5. Their customer service is the absolute best.
    6. Cash donations are easy to make.

    Cons
    The comes are more for the Silent Auction team that is uploading the information.
    1. Could not combine donations to group them as a package offering.
    2. Had no control of the picture size.
    3. Could not display multiple pictures for the same item.
    4. Could not print out display sheets for each item.
    5. Could not create a pdf of the catalog that looked presentable, with pictures.

    Response from ClickBid

    Excellent analysis of the pros and cons. Over the summer we plan to release several new features including multiple images, robust catalog guides using MS Word and photo editing (cropping, rotating, resizing).

    Sara K.
    Overall rating
    • Company size: Self Employed
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    I have used Clickbid for my organization's annual charity auction for three years.

    Reviewed on 2018/01/04

    Makes the auction easier to manage for our volunteers and attendees.

    Makes the auction easier to manage for our volunteers and attendees.

    Pros

    Our organization previously conducted the auction on paper and handled the check out process ourselves. Moving to an online platform has made the process much easier and has required fewer volunteers to manage. It has also been more convenient for our attendees.

    Cons

    Getting follow up information and summaries after the event is cumbersome and not at all intuitive. Totals and wrap up information is spread out in different areas, not well defined, and takes a lot of time to figure out.

    Response from ClickBid

    This is great feedback. It will help us organize our post event better. We have several updates that will assist this process.

    Pam S.
    Overall rating
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Silent Auctions 2.0

    Reviewed on 2018/01/23

    - Increased revenue
    - Increased amount of bids
    - Better collection of attendee contact...

    - Increased revenue
    - Increased amount of bids
    - Better collection of attendee contact information
    - Pre-event engagement

    Pros

    We love using ClickBid! We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets. We also love the ClickBid does not have a commission fee in their pricing like others we looked at. The system is very easy to use and ClickBid has a great team that has gone above and beyond for us.

    Cons

    Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

    Alana C.
    Overall rating
    • Company size: 11-50 Employees
    • Used Other for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Thrilled with ClickBid!

    Reviewed on 2018/12/06

    Pros

    As a small but growing non-profit, we've been implementing new technology over the past year to streamline our processes. ClickBid is by far the most user friendly, comprehensive system we've put in place recently. Last year for our auction we used a pretty cheap but low functionality text-to-bid software from a local distributor and it was not a pretty experience. We're so thrilled that we found ClickBid and invested in the software! The entire auction went off without a hitch and the system was incredibly user friendly, intuitive, and had everything we needed (plus more) to successfully run our entire fund me appeal, silent auction, live auction, and check-in/check-out process. We paid for a dedicated customer adviser and it has been worth every penny. Their support is fantastic and their team is incredibly knowledgeable about the product as well as responsive to support needs. The average price of our silent auction items went up compared to last year and most importantly our guests had no problem using the system. I can't recommend ClickBid enough!

    Cons

    Honestly, none. Worth the price entirely. If I had to pick a con it would be that we only have one event right now that we can use the system for, but hope to have more in the future to make the most of our one-year license.

    Showing 5 reviews of 58 Read all reviews

    ClickBid FAQs

    Below are some frequently asked questions for ClickBid.

    ClickBid offers the following pricing plans:

    • Starting from: US$795,00
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing starts at $795/year. Additional features available include: • EventStream video streaming and live auction bidding - $500 • Dedicated Advisor - $400 • Mass Messaging - $400 • Enhanced Landing Page - $200 • Online Ticket Sales Page - $200 A 30-day free demo is available.

    ClickBid offers the following features:

    • API
    • Activity dashboard
    • Auction management
    • Batch checkout processing
    • Bid management
    • Continuous data backup
    • Customizable branding
    • Event tracking
    • Event triggered actions
    • Facebook & Twitter integration
    • Historical data archiving
    • Importing of bidders/items
    • Mobile integration
    • PCI DSS compliance
    • Post-event reporting
    • Pre-event registration
    • Promote event details
    • Text outbid notices
    • Third party integrations

    ClickBid has the following typical customers:

    Small Business, Non Profit, Mid Size Business

    ClickBid supports the following languages:

    English

    We do not have any information about what devices ClickBid supports

    ClickBid integrates with the following applications:

    Facebook, Google Analytics, ImportOmatic, Kindful, Neon CRM

    ClickBid offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials

    Related categories

    See all software categories found for ClickBid.