About TXT180

TXT180 is a text marketing and bulk SMS software that serves businesses of all sizes in various industries including restaurants, retail, churches, real estate, fundraisers, and more. Users can efficiently reach their customer base by sending mass SMS texts directly to their mobile phones. Businesses can increase traffic by sending out mobile coupons and daily specials, and replace phone call appointment reminders with a simple text.

TXT180’s group text messaging options include an auto-responder that instantly sends a reply message to customers who opt-in to campaigns. Consequently, a series of up to 10 sequential messages can be scheduled at specified intervals from that point on. Alternate messages are sent in place of default auto-responders to prevent duplicate coupon use. Users can schedule daily, weekly, and monthly messages, as well as set up Text 2 WIn or Text 2 Vote campaigns to improve the number of opt-ins.

TXT180 platform features include message templates useful for appointment reminders, and mobile send capabilities for users who prefer to send a text blast from their phone. The web widget tool can be customized to fit the theme, style and specs of a website, and allows customers to type their phone number to opt-in directly. Hosted widgets provide a link that takes customers to an online form for gathering opt-ins. Live graph reporting lets users track real-time opt-ins via a URL, handy for contests and voting.

The complete TXT180 package enables users to import contacts from previous short code messaging providers. Free inbound messages allow users to receive as many messages as they like, and can be used for receiving customer feedback. The solution allows organizations to collect an unlimited number of subscribers to help users reach their widest audience possible. Additional features include QR code generation, message forwarding, Text 4 Info, and a grouping service that enables opt-ins to join a group.

Pricing starting from:

US$14,95/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of TXT180

  • TXT180 helps organizations to efficiently reach their customer base by sending mass SMS text messages directly to users' mobile phones.

  • TXT180 helps cut down on missed appointments and phone call reminders with a quick, simple text.

  • The solution helps businesses turn slow days into profitable days by enabling users to send out a special offer or mobile coupons via bulk messages to customers.

  • Users can schedule SMS messaging delivery using TXT180's automation features, including various scheduling options.

  • Businesses can stay connected with daily devotionals using group messaging features for sending a daily message to contacts.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$14,95/month

    • Free Trial
    • Free Version
    • Subscription

    Features

    Total features of TXT180: 50

    • 2-Way Messaging
    • A/B Testing
    • API
    • Activity Dashboard
    • Activity Tracking
    • Administrative Reporting
    • Alerts/Notifications
    • Applications Management
    • Appointment Management
    • Authentication
    • Auto-Responders
    • Automated Responses
    • Automated Scheduling
    • Billing & Invoicing
    • Bulk Send
    • Campaign Analytics
    • Campaign Planning
    • Campaign Scheduling
    • Channel Attribution
    • Contact Database
    • Contact Management
    • Coupons
    • Customizable Forms
    • Customizable Templates
    • Data Capture and Transfer
    • Data Import/Export
    • Engagement Analytics
    • Event Scheduling
    • Knowledge Base Management
    • Landing Pages/Web Forms
    • Lead Capture
    • Location-Based Marketing
    • Mass Texting
    • Mobile Access
    • Mobile Coupons
    • Mobile Keywords
    • Polls/Voting
    • Real Time Analytics
    • Real Time Data
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • SMS Marketing Managment
    • SMS Messaging
    • Scheduled Messaging
    • Shortcodes
    • Text-to-Win
    • Visual Analytics
    • Widgets
    • eCommerce Management

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    Reviews

    Overall rating

    4,7 /5
    (260)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have TXT180?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 260
    Richard T.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome

    Reviewed on 2019/02/01

    This mass text service has been a god send. How did I live without it? I am able to contact as many...

    This mass text service has been a god send. How did I live without it? I am able to contact as many people as I need to. Being in the staffing industry I have several customers that need people at a second's notice. TXT 180 is the mass text service way to go.

    Pros

    What I like most about the software is that it isn't software. Nothing to download! This is very easy and simple to use.

    Cons

    TXT 180 only gives you 160 characters to use when writing a single text. You must get creative in text message writing which takes time. Time is more than money. The limited amount of characters is what I like least of all. However, that is my only gripe which says a lot about this SMS Mass Text Service.
    I highly, highly recommend TXT 180.

    Response from TXT180

    Thomas, thank you for taking the time to review TXT180! We are happy to hear that our service helps you in your business and we agree and wish that SMS was allowed to send longer text messages. We are hoping that feature will change in the future.

    Lisa A.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Texting-trying to keep up with the changing time

    Reviewed on 2019/07/23

    Overall the experience has been positive, so far it has been working for our need and we hope to...

    Overall the experience has been positive, so far it has been working for our need and we hope to use it for other programs that will be starting in the fall.

    Its affordable and we would recommend it to other agencies or businesses to try the free trial you will not be disappointed.

    Pros

    I liked that it was easy to use, it was very user friendly and if I needed assistance customer service was there to help. It did exactly what is said it would do a it was a great fit for our agency since we are not that to big and the price was just right for our budget.

    Cons

    The amount of characters that can be typed for each message and that you can not send an emoji in your message.

    Response from TXT180

    Thank you for your great review, Lisa! We're happy to hear that you have found it to be user-friendly and that it is working well for your business' needs.

    We are in the process of adding MMS messages to the service which will allow for the use of media, emojis, and longer character counts (up to 1,600) in October so stay tuned for those features.

    We appreciate your business and feedback!

    Steve N.
    Overall rating
    • Industry: Insurance
    • Company size: 2-10 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    TXT180 Review

    Reviewed on 2019/02/09

    I was hoping to go more texting however I find that not so. My records shows low usage.

    I was hoping to go more texting however I find that not so. My records shows low usage.

    Pros

    My perception was different from what I expected

    Cons

    I did not feel very comfortable with the software primarily the learning curve took more time than I expected. I continue to have a grasp on the system.

    Response from TXT180

    Thank you for taking the time to review us, Steve. We would love to help you get more out of your texting account and give you some ideas that work well for other business owners in your industry. I will have one of our customer success managers reach out today to see if we can help you get more usage and optins. We appreciate your feedback.

    Eric B.
    Overall rating
    • Industry: Management Consulting
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Been a customer for years

    Reviewed on 2018/10/31

    TXT180 has been a partner for years. They are the underlying infrastructure for our award-winning...

    TXT180 has been a partner for years. They are the underlying infrastructure for our award-winning text to donate service. We've been very happy with their service and the functionality. Overall, it's been a great partnership!

    Pros

    Probably the customer service. CSR is always helpful and wonderful to work with. She finds a solution to your needs.

    Cons

    The fact that I cannot change or delete my keywords myself.

    Alexander G.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product & service!

    Reviewed on 2019/02/01

    I use TXT180 as a SMS autoresponder and it's perfect for what I need.

    I use TXT180 as a SMS autoresponder and it's perfect for what I need.

    Pros

    I really like the ease of use, that the support team has always been very helpful, and I think it's a great price for this product & service.

    Cons

    I don't really have any complaints to be honest.

    Response from TXT180

    We're really happy to hear that TXT180 is working well for your business, Alexander! Thank you for taking the time to review us.

    Showing 5 reviews of 260 Read all reviews

    TXT180 FAQs

    Below are some frequently asked questions for TXT180.

    TXT180 offers the following pricing plans:

    • Starting from: US$14,95/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Free 15 Day Trial includes 100 messages and keyword. Message Plans: 500 messages: $14.95 per month billed annually, or $19.95 month-to-month with up to 100,000 messages. Prices vary by plan.

    We do not have any information about TXT180 features

    TXT180 has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    TXT180 supports the following languages:

    English

    TXT180 supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TXT180 integrates with the following applications:

    Zapier

    TXT180 offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for TXT180.