CAPA Manager

CAPA Manager

Automated management of corrective and preventative action

4.7/5 (7 reviews)

CAPA Manager Overview

CAPA Manager corrective action software automates the assignment, notification, investigation, reporting, and approval of corrective actions. It error-proofs the control of the entire CAPA process, from initiation to investigation and all the way through to closure.
Easily connect your teams, remote sites, and your supply chain through a single corrective action system. Geographically separated groups can simultaneously interact with active investigations keeping everyone connected.
CAPA Manager meets the requirements of all important quality management standards: 21 CFR part 11, ISO 9001, AS9100, TS 16949 and more. It keeps records of root-cause and corrective action while providing pre-defined workflows and approval gates.

Pricing

Starting from
$159/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English

CAPA Manager Reviews

Overall rating
4.7/5
100% positive reviews
5
Excellent
2
Very good
0
Average
0
Poor
0
Terrible

The perfect CAPA software solution

Used Daily for 2+ years
Reviewed on 12/16/2016
Review Source

This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done.
I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain.
The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product?

Pros

Easy to use
Effective
Teams like it

Cons

Detailed reports not included in the free versions

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

The best CAPA software we tested

Used Daily for 1+ year
Reviewed on 9/14/2016
Review Source: Capterra

We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review

Pros

Great tools like 6M etc.
Easy for our employees to use
Instantly started solving problems for us

Cons

We would also like to see a maintenance manager program please....

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Feedback

Used Other for 2+ years
Reviewed on 4/16/2019
Review Source: Capterra

Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature.

Pros

We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier.

Cons

Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

This TJC Accredited healthcare organization loves CAPA Manager

Reviewed on 9/28/2016
Review Source: Capterra

My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

CAPA Managment and CI Software

Reviewed on 5/20/2013
Review Source: Capterra

We have been using this product to support or CI both inside our organisation and down through our supply chain. We would certainly recommend this product looking to introduce or improve there CI management system.

Pros

Easy to use
Great value
Quick setup
Responsive customer support
Modify functionality to suit our needs
Has delivered dramatic cost savings
Provided a solution to CAR management right out of the box
Works great
No training
Customisable workflows
Free for our suppliers!

Cons

No hard sell, could have missed it!
Would like more bolt on features
External links don't work as well as they could

Rating breakdown

Ease of Use
Customer Support

CAPA Manager Pricing

Starting from
$159/month
Pricing options
Free Trial
Free
Subscription
Value for money

CAPA-10 (10 Users): $159/month
CAPA-20: $279/month
CAPA-40: $499/month
CAPA-80: $959/month
CAPA-e: Enterprise, contact for quote

(Annual billing plans also available)

CAPA Manager Features

  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for CAPA Manager

Key features of CAPA Manager

  • Achieve accreditation for all major industry QMS standards
  • Alerts / escalations
  • Audit management
  • Corrective Action Reports (CARs)
  • Corrective actions (CAPA)
  • Customer complaint tracking
  • Feedback tracking
  • Flexible configurable fields
  • ISO standards management
  • Improvement workflows
  • Incident management
  • Issue tracker, improvement database and concern register
  • Maintenance management
  • Manage corrective action ownership & produce CARs reports
  • Nonconformance tracking
  • Quality control
  • Re-engineering
  • Real-time tracking
  • Sales and support feedback collection
  • Six Sigma management
  • Supplier quality control
  • Task management
  • Task management

Benefits

Built‐in workflows: 8D, A3, DMAIC, PDCA, 8 Step...
Powerful improvement tools: 5W, 6M, and task list...
Professional Corrective Action Reports (CARs)
Automatic email notifications
Built‐in translator for global improvement

CAPA Manager FAQs

Below are some frequently asked questions for CAPA Manager.

Q. What type of pricing plans does CAPA Manager offer?

CAPA Manager offers the following pricing plans:

Starting from: $159/month

Pricing model: Free, Subscription

Free Trial: Available

CAPA-10 (10 Users): $159/month
CAPA-20: $279/month
CAPA-40: $499/month
CAPA-80: $959/month
CAPA-e: Enterprise, contact for quote

(Annual billing plans also available)

Q. What are the main features of CAPA Manager?

CAPA Manager offers the following features:

  • Achieve accreditation for all major industry QMS standards
  • Alerts / escalations
  • Audit management
  • Corrective Action Reports (CARs)
  • Corrective actions (CAPA)
  • Customer complaint tracking
  • Feedback tracking
  • Flexible configurable fields
  • ISO standards management
  • Improvement workflows
  • Incident management
  • Issue tracker, improvement database and concern register
  • Maintenance management
  • Manage corrective action ownership & produce CARs reports
  • Nonconformance tracking
  • Quality control
  • Re-engineering
  • Real-time tracking
  • Sales and support feedback collection
  • Six Sigma management
  • Supplier quality control
  • Task management
  • Task management

Q. Who are the typical users of CAPA Manager?

CAPA Manager has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does CAPA Manager support?

CAPA Manager supports the following languages:

English

Q. What type of pricing plans does CAPA Manager offer?

CAPA Manager has the following pricing plans:

Free, Subscription

Q. Does CAPA Manager support mobile devices?

We do not have any information about what devices CAPA Manager supports

Q. What other apps does CAPA Manager integrate with?

We do not have any information about what integrations CAPA Manager has

Q. What level of support does CAPA Manager offer?

CAPA Manager offers the following support options:

Knowledge Base, Online Support, Phone Support