CAPA Manager

Automated management of corrective and preventative action

4,7 /5 (7 reviews) Write a Review!

CAPA Manager Overview

What is CAPA Manager?

CAPA Manager corrective action software automates the assignment, notification, investigation, reporting, and approval of corrective actions. It error-proofs the control of the entire CAPA process, from initiation to investigation and all the way through to closure.
Easily connect your teams, remote sites, and your supply chain through a single corrective action system. Geographically separated groups can simultaneously interact with active investigations keeping everyone connected.
CAPA Manager meets the requirements of all important quality management standards: 21 CFR part 11, ISO 9001, AS9100, TS 16949 and more. It keeps records of root-cause and corrective action while providing pre-defined workflows and approval gates.

CAPA Manager Overview

Pricing

Starting from
US$159,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

CAPA-10 (10 Users): $159/month
CAPA-20: $279/month
CAPA-40: $499/month
CAPA-80: $959/month
CAPA-e: Enterprise, contact for quote

(Annual billing plans also available)


CAPA Manager Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

CAPA Manager shown across the full range of devices
Task management features showing assigned tasks tab and add new task options
Assignment requests and root cause analysis with options to add possible causes
CAPA trends and visualized data within a graph
CAPA Manager video CAPA Manager screenshot: CAPA Manager shown across the full range of devices CAPA Manager screenshot: Task management features showing assigned tasks tab and add new task options CAPA Manager screenshot: Assignment requests and root cause analysis with options to add possible causes CAPA Manager screenshot: CAPA trends and visualized data within a graph

CAPA Manager Reviews

CAPA Manager Reviews

Overall rating
4,7
/
5
Excellent
5

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,7
Customer Support
5
100% recommended this app
Chris C.

The perfect CAPA software solution

This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done.
I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain.
The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product?


Mark K.

The best CAPA software we tested

We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review


Verified Reviewer

CAPA manager


Corinne H.

Feedback

Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature.


Eric L.

This TJC Accredited healthcare organization loves CAPA Manager

My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting.


Chris C.

The perfect CAPA software solution

Used Daily for 2+ years
Reviewed on 2016/12/16
Review Source: GetApp

This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done.
I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain.
The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product?

Pros

Easy to use
Effective
Teams like it

Cons

Detailed reports not included in the free versions

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark K.
Industry: Consumer Goods
Company size: 501-1 000 Employees

The best CAPA software we tested

Used Daily for 1+ year
Reviewed on 2016/09/14
Review Source: Capterra

We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review

Pros

Great tools like 6M etc.
Easy for our employees to use
Instantly started solving problems for us

Cons

We would also like to see a maintenance manager program please....

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Hospital & Health Care
Company size: 5 001-10 000 Employees

CAPA manager

Used Other for Free Trial
Reviewed on 2019/01/19
Review Source: Capterra

Pros

Intuitive way to create and manage CAPAs

Cons

No option to send out email reminders of required tasks.

Response from Adaptive Business Management Systems

Hello, thank you for your kind review. The CAPA Manager email notification engine is at the heart of this application, this feature is included with both the demo and premium versions.
Would you be able to contact our support team so we can find out why this is not working for you?

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Corinne H.
Industry: Automotive
Company size: 51-200 Employees

Feedback

Used Other for 2+ years
Reviewed on 2019/04/16
Review Source: Capterra

Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature.

Pros

We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier.

Cons

Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Eric L.

This TJC Accredited healthcare organization loves CAPA Manager

Reviewed on 2016/09/28
Review Source: Capterra

My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8,5/10
Based on 7 user ratings
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CAPA Manager Pricing

CAPA Manager Pricing

Starting from
US$159,00/month
Free Trial
Free
Subscription
Value for money

CAPA-10 (10 Users): $159/month
CAPA-20: $279/month
CAPA-40: $499/month
CAPA-80: $959/month
CAPA-e: Enterprise, contact for quote

(Annual billing plans also available)

CAPA-10 (10 Users): $159/month
CAPA-20: $279/month
CAPA-40: $499/month
CAPA-80: $959/month
CAPA-e: Enterprise, contact for quote

(Annual billing plans also available)

Value for Money
4,8/5
Based on 7 user ratings
Compare value for money rating with alternatives
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CAPA Manager Features

CAPA Manager Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 7 user ratings
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Categories

Additional information for CAPA Manager

Additional information for CAPA Manager

Key features of CAPA Manager

  • Achieve accreditation for all major industry QMS standards
  • Alerts / escalations
  • Audit management
  • Corrective Action Reports (CARs)
  • Corrective actions (CAPA)
  • Customer complaint tracking
  • Feedback tracking
  • Flexible configurable fields
  • ISO standards management
  • Improvement workflows
  • Incident management
  • Issue tracker, improvement database and concern register
  • Maintenance management
  • Manage corrective action ownership & produce CARs reports
  • Nonconformance tracking
  • Quality control
  • Re-engineering
  • Real-time tracking
  • Sales and support feedback collection
  • Six Sigma management
  • Supplier quality control
  • Task management

Benefits

Built‐in workflows: 8D, A3, DMAIC, PDCA, 8 Step...
Powerful improvement tools: 5W, 6M, and task list...
Professional Corrective Action Reports (CARs)
Automatic email notifications
Built‐in translator for global improvement

CAPA Manager FAQs

CAPA Manager FAQs

Below are some frequently asked questions for CAPA Manager.

Q. What type of pricing plans does CAPA Manager offer?

CAPA Manager offers the following pricing plans:

Starting from: US$159,00/month

Pricing model: Free, Subscription

Free Trial: Available

CAPA-10 (10 Users): $159/month CAPA-20: $279/month CAPA-40: $499/month CAPA-80: $959/month CAPA-e: Enterprise, contact for quote (Annual billing plans also available)

Q. What are the main features of CAPA Manager?

CAPA Manager offers the following features:

  • Achieve accreditation for all major industry QMS standards
  • Alerts / escalations
  • Audit management
  • Corrective Action Reports (CARs)
  • Corrective actions (CAPA)
  • Customer complaint tracking
  • Feedback tracking
  • Flexible configurable fields
  • ISO standards management
  • Improvement workflows
  • Incident management
  • Issue tracker, improvement database and concern register
  • Maintenance management
  • Manage corrective action ownership & produce CARs reports
  • Nonconformance tracking
  • Quality control
  • Re-engineering
  • Real-time tracking
  • Sales and support feedback collection
  • Six Sigma management
  • Supplier quality control
  • Task management

Q. Who are the typical users of CAPA Manager?

CAPA Manager has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does CAPA Manager support?

CAPA Manager supports the following languages:

English

Q. What type of pricing plans does CAPA Manager offer?

CAPA Manager has the following pricing plans:

Free, Subscription

Q. Does CAPA Manager support mobile devices?

We do not have any information about what devices CAPA Manager supports

Q. What other apps does CAPA Manager integrate with?

We do not have any information about what integrations CAPA Manager has

Q. What level of support does CAPA Manager offer?

CAPA Manager offers the following support options:

Online Support, Phone Support, Knowledge Base