About talentReef

talentReef is a social recruiting platform and talent management software designed to be used with hourly workforces in service industry companies and franchises. Tailored solutions are available for small firms and medium & large enterprises in retail, wholesale, entertainment, hotel & hospitality, grocery stores, restaurants, and more. The system integrates with other business applications, including payroll and POS systems, and offers tools for managing social recruiting, applicant tracking, pre-employment assessment, onboarding, employee development & training, performance appraisal, and more.

talentReef enables users to promote jobs across multiple channels, including social networks, job boards, career sites, search engines, email campaigns, mobile devices, and walk-ins, all from a single platform. The built-in employee referral portal, along with referral campaigns and reward systems, enables users to accelerate their employee referral program, and automated notifications keep users updated of progress. A Talent Community can also be created, allowing users to nurture a pool of potential applicants, with members automatically updated when jobs relevant to their interests are posted. Ineligible applicants are filtered out of the application process before manager reviews, and can be added to the talent pool for future opportunities.

talentReef’s digital onboarding process can send employee data to other business systems, removing the need for manual data entry and streamlining workflows. E-Verify, I-9, and State Withholding Tax processes are built-in, and users can run compliance reports at any time. Work opportunity tax credit (WOTC) forms can also be submitted electronically. New hires can be trained before their first day, using position-specific training in a variety of formats. Once onboarded, employees can manage their worker profiles online, with the ability to update contact information, tax withholdings, direct deposit accounts, EEO/OFCCP details, and more.

Key benefits of talentReef

  • Jobs can be promoted across multiple channels from a single platform, including social networks, job boards, career sites, search engines, mobile devices, email campaigns, and walk-ins.

  • Applications are automatically filtered to only show managers the best fit applicants, with those who don’t meet the minimum requirements released, or added to the Talent Community for future opportunities.

  • Position-specific training can be made available to employees on or before their first day, and training can be offered in multiple formats, including interactive video courses with scored quizzes.

  • Employee performance can be recognized and rewarded, with an evaluation and appraisal system, continuous feedback, and employee development pathways.

  • Standard and custom reporting enables users to analyze hiring processes, compliance, and program health, and identify anomalies, exceptions, or trends, such as pay rate changes and document expirations.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Employee performance appraisals can be carried out using talentReef
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    talentReef screenshot: Employee performance appraisals can be carried out using talentReef

    Features

    Total features of talentReef: 65

    • Applicant Tracking
    • Applications Management
    • Aptitude Testing
    • Assessment Management
    • Automatic Grading
    • Background Screening
    • Built-in ATS
    • CRM
    • Candidate Comparison
    • Candidate Management
    • Candidate Profiles
    • Candidate Tracking
    • Career Development
    • Careers Page
    • Compliance Tracking
    • Customizable Tests
    • Document Management
    • E-Verify/I-9 Forms
    • Electronic Forms
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Email Templates
    • Employee Database
    • Employee Handbook
    • Employee Management
    • Employee Profiles
    • Employee Self Service
    • Employer Accounts
    • Goal Setting / Tracking
    • IVR / Voice Recognition
    • Internal HR
    • Interview Management
    • Interview Scheduling
    • Job Application Management
    • Job Description Management
    • Job Management
    • Job Posting
    • Job Requisition
    • Job Tracking
    • Jobs Board
    • Learning & Development
    • Mobile Access
    • Onboarding
    • Online Tests
    • Orientation Workflow Management
    • Payroll Management
    • Performance Appraisal
    • Performance Management
    • Point of Sale (POS)
    • Pre-Employment Testing
    • Recruitment Management
    • Reporting/Analytics
    • Resume Parsing
    • Resume Posting
    • Resume Search
    • Resume Storage
    • Self Service Portal
    • Skills Assessment
    • Social Media Integration
    • Social Recruiting
    • Task Management
    • Tests/Assessments
    • Training Management
    • Workflow Management

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    Reviews

    Overall rating

    3,6 /5
    (68)
    Value for Money
    3,6/5
    Features
    3,6/5
    Ease of Use
    3,6/5
    Customer Support
    3,4/5

    Already have talentReef?

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    Showing 5 reviews of 68
    Ross H.
    Overall rating
    • Industry: Restaurants
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    All-in-one and easy to learn.

    Reviewed on 2019/09/02

    TalentReef has been a positive experience since we came over to them. Our HR staff have become much...

    TalentReef has been a positive experience since we came over to them. Our HR staff have become much more efficient with talent management since making the switch. Their product has changed many handwritten tasks into completely digital processes. Some of the tasks that we used to have to do in person with a new hire are now able to be completed before they even come in for their first day. We strongly recommend considering TalentReef if you have any doubts or concerns about the current system you are using. You won’t be disappointed!

    Pros

    TalentReef allowed us to create a personalized hiring website that helps us stand out from other companies. TalentReef will then push our personal site out to many of the job search engines on the Internet. There software is also an all-in-one solution for our on-boarding needs. For our administrators, they are able to select applications, schedule interviews, leaves interview notes, hire, complete the full on-boarding process, and then continue to document employee issues and other events for potential future use. This software helps our team remain professional and ensures that we properly document any employee issues that can then be used in the case of firing an employee or dealing with inquiries from unemployment service.

    Cons

    TalentReef can be slightly confusing at first. Because there are so many features, the learning process can take some time. They do offer great support however to help ensure each client is supported in a timely manner. We recommend spending time just going over their training pages to familiarize yourself with the software. Your experience with the software will be all the better for it.

    Mandy D.
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    I like it because I learned it

    Reviewed on 2020/11/05

    My overall experience it was OK. It was not terrible as it could be as some other systems I’ve...

    My overall experience it was OK. It was not terrible as it could be as some other systems I’ve learned were a nightmare. The system was once you learned it not so bad and easy to get through.

    Pros

    The pro to this is I took the time to learn and make my own notes on it. I made my own training guide I had communicated with their customer service enough to where I knew a lot of the answers to the problems that were being had amongst our candidates that were calling in and our supervisor so I could help. Problems were daily so my pro would be that I knew what I was doing because I had to learn. I think the notes in the system are great because you can go in and add and it takes the dates down and you could add as many notes as you want I do Not like the fact that you could edit a note that means anybody can edit or disturb whatever note that you have written beside yourself. Sometimes the The system freezes and I know it will go on a wrong person‘s profile as well.

    Cons

    I like the fact least that you cannot export to a spreadsheet. I also didn’t like how there was no option to either select a majority of candidates on there and either send a mass message to all of them or letter email stating they were declined or sending them an email showing them that I received your application.

    Verified Reviewer
    Overall rating
    • Industry: Restaurants
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Talentreef was part of a nationwide rollout for our brand. I am a franchise/local admin for...

    Reviewed on 2018/02/26

    We are still using this software, more out of necessity than the fact that we enjoy using it. I...

    We are still using this software, more out of necessity than the fact that we enjoy using it. I would not recommend it to anyone who does not require it. This is because the product seems unfinished and the interface is buggy.

    Pros

    There are a multitude of HR features that come with this product. It has the ability to accept applicant input from multiple hiring sites (corporately owned, Indeed, Snagajob etc). You can setup permissions for many different types of user accounts (HR manager, admin, general manager, etc.).

    Cons

    There are too many steps to accomplish the basics. There might be a way to save multiple steps into a single custom button, but I have yet to find this. The company may have very few customer service representatives or just not like to take the time to respond to requests. They often point you to their weekly training webinars and online resources to figure things out. Most of our users have found this product unnecessarily frustrating to use. As a result, there is a low adoption rate among our multi-unit franchise.

    Kathleen D.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Recruitment Manager

    Reviewed on 2016/10/03

    I work for a company that has utilized Talent Reef for nearly a year. I have had an opportunity to...

    I work for a company that has utilized Talent Reef for nearly a year. I have had an opportunity to see this product change and grow as it adds new clients. This product has been helpful for our organization as it has allowed us to focus on sustainable growth without pulling out our hair during orientation with hourly and/or salaried team members. It has stream-lined our process and gives us the opportunity to sustain HR best practices.

    Pros

    I enjoy the personal attention I have gotten from the customer service team. I will mention that this took a willingness and interest on both our parts to forge a relationship. As with all professional relationships, one must practice care and compassion. The customer service team is great when treat them with dignity and respect.

    I have also enjoyed the over intuitive nature of this product. It's not challenging to use albeit some strangely positioned features at times ("Source versus Hired" for the same candidate always seemed strange to me).

    Cons

    As with any product, at times it can get a little "sensitive" and not feel like loading and/or completing a task/form. The customer service team has been stellar at solving these mini issues with me though!

    Additionally, it's kind of a pain to go through someone to create or change/modify a job description. I completely understand and respect the process, but it feels like more work on the TR team than is sometimes necessary. I wish the admin. had the ability to change the postings and maybe submit for approval to TR? Maybe that would make it easier on both sides of the equation?

    Grace J.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great small business recruiting site!

    Reviewed on 2018/07/16

    talentReef has been a life saver in regards to reducing the amount of paper used for new hires. We...

    talentReef has been a life saver in regards to reducing the amount of paper used for new hires. We get a steady flow of applicants and have had a lot of success with the site over the past 2 years. Customer service has improved greatly since we started with them.

    Pros

    Easy and cost effective way to go to paperless onboarding. Easy to use and track applicant progress, especially when hiring for multiple positions across multiple locations. Applications are thorough. The ability to customize our hiring site is awesome!

    Cons

    Would be great if as the admin you could add your own positions rather than having to rely on customer service to get new positions added. The "add hire" function for applicants is not very easy to navigate.

    Showing 5 reviews of 68 Read all reviews

    talentReef FAQs

    Below are some frequently asked questions for talentReef.

    talentReef offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing information is available on inquiry.

    We do not have any information about talentReef features

    talentReef has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    talentReef supports the following languages:

    English

    talentReef supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations talentReef has

    talentReef offers the following support options:

    Email/Help Desk, Phone Support, Chat

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