Tokeet

Tools & features to grow your vacation rental business

About Tokeet

A suite of powerful tools for channel management, rental automation, owner management, and more. Tokeet is the perfect choice for vacation rental managers & owners who need total control.

Tokeet offers a complete, fully integrated, and best-in-class suite of products for all aspects of your rental business. Our platform contains all the tools you need to grow from 1 to 1K rentals. We are the only full stack platform on the market. Tokeet is your one-stop-shop for vacation rental management software solutions.

Powerful Channel Management - It all starts with a powerful channel manager at the core. Tokeet keeps all your channels automatically and instantly updated with the latest rates and availability. Synchronize across your marketing sites, your own website, and anywhere else you like. Tokeet has API integrations with all the major booking channels so your listings are always accurate.

Tokeet is a full-fledged property management system (PMS), well-equipped to manage all of your reservations and properties. Send invoices with one click and accept credit card payments directly.


Key benefits of Tokeet

  • Different rates can be pushed to different channels, or rates can be unified across channels, with control over weekday, weekend, week-long, and month-long bookings, minimum and maximum stays, seasonal rates, and more.

  • Multiple users can be created and granted different access permissions for owners, property managers, and staff, and guests can be granted access to manage their reservations through an online portal.

  • Inquiries from all channels are received in a consistent format, in a single inbox, and users can set up message templates and automatic replies to respond to guest inquiries.

  • Guest invoices can be created with a single click, using their booking details, and saved in the cloud, allowing them to be accessed from any device.

  • Invoices can be scheduled to be sent in the future, with automated payment reminders to guests, and user notifications for any invoices which are paid, due, or past due.

  • Images

    Tokeet Software - Inquiries from all channels are presented in a single inbox in Tokeet
    Tokeet Software - Inquiries can be filtered by property, and sorted by dates, guest names, and sources
    Tokeet Software - Inquiries can also be created manually in Tokeet
    Tokeet Software - Inquiries can be downloaded or imported into Tokeet from CSV files
    Tokeet Software - Availability calendars can be shared for individual properties
    Tokeet Software - Tokeet includes an inquiries widget which can be embedded in users' websites
    Tokeet Software - Rentals are color-coded in Tokeet's calendar for easy viewing
    Tokeet Software - Guest and rental details can be viewed through Tokeet's mobile app
    Tokeet Software - Invoices can be created, and partial payments accepted
    Tokeet Software - Users can track unsent, unpaid, and paid invoices in Tokeet
    View 11 more
    Tokeet video
    Tokeet Software - Inquiries from all channels are presented in a single inbox in Tokeet
    Tokeet Software - Inquiries can be filtered by property, and sorted by dates, guest names, and sources
    Tokeet Software - Inquiries can also be created manually in Tokeet
    Tokeet Software - Inquiries can be downloaded or imported into Tokeet from CSV files
    Tokeet Software - Availability calendars can be shared for individual properties
    Tokeet Software - Tokeet includes an inquiries widget which can be embedded in users' websites
    Tokeet Software - Rentals are color-coded in Tokeet's calendar for easy viewing
    Tokeet Software - Guest and rental details can be viewed through Tokeet's mobile app
    Tokeet Software - Invoices can be created, and partial payments accepted
    Tokeet Software - Users can track unsent, unpaid, and paid invoices in Tokeet

    Not sure about Tokeet? Compare with a popular alternative

    Tokeet

    3,7 (133)
    VS.
    Highly reviewed

    Starting Price

    US$9,99
    month
    €23,20
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    15
    90

    Integrations

    3
    16

    Ease of Use

    3,7 (133)
    4,5 (177)

    Value for Money

    3,8 (133)
    4,5 (177)

    Customer Service

    3,8 (133)
    4,5 (177)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    4,5
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    Reviews

    Overall rating

    3,7 /5
    (133)
    Value for Money
    3,8/5
    Features
    3,7/5
    Ease of Use
    3,7/5
    Customer Support
    3,8/5

    Already have Tokeet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 133
    Jorge
    Jorge
    Overall rating
    • Industry: Higher Education
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    This app makes my life easier in a daily basis

    Reviewed on 2018/01/15

    Pros

    - The graphics interface is great.
    - Customer support is very responsive and helpful. Very good library of how-tos.
    - The relation price-quality is excellent. At a very minimum price, it easily maintains my propriety synched across 6 platforms
    - Reports are very useful, and the fact that not only it includes revenue but also expenses gives a great overview of how your propriety is performing.
    - It seems that there is a continuous development of the app, based on the input of users, which is great because more functions can be antecipated.

    Cons

    The cons are details, in view of my overall experience, but here are some improvement points:
    - When submitting expenses, the system should allow registering pdf of the bills and not only jpg, as most bills are nowadays sent by email in pdf format
    - When entering reservations from the calendar screen, the "back" button directs to inquiries and not back to the calendar (where I actually was)
    - Given that so much information is collected regarding guests, it would be great that reporting had a section where the audience is analysed (to help understand who is the audience, based on nationality, age groups, etc).
    - it's a pity that the full synchronization (via API) only works for Airbnb, booking and expedia. It would be great to add more API connection possibilities with other popular channels.
    - It would be awesome to add more functionality to the app, for example, seeing reportings and being able to check-in and check-out guests.

    cristin
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good But need to merge functions

    Reviewed on 2022/08/10

    Good; i like and use it for a while.

    Good; i like and use it for a while.

    Pros

    I like you have all that you need but you need to be an expert to understand all the different features.

    Cons

    Too many different integrations, they have to merge them all into a single dashboard.

    Alternatives Considered

    Lodgix, Hospitable.com and Lodgify

    Reasons for Choosing Tokeet

    price and friendly dashboard

    Switched From

    Smoobu

    Response from Tokeet

    We do our best to provide good help documentation, videos, and 24/7 chat/e-mail customer support. We also offer free webinar training for every product and onboarding sessions for new customers.

    Having said that, I have seen some problems arising from incorrect configurations which means our process and UI are not yet perfect. But we do have an ethic of continuous improvement that as a software veteran, I find impressive.

    Verified Reviewer
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Don't even think about it

    Reviewed on 2019/07/10

    I have been using Tokeet for more than two years, it has worked reasonably, over time I've come to...

    I have been using Tokeet for more than two years, it has worked reasonably, over time I've come to accept the different bugs and system failures. But then recently (2019) Tokeet released a version 2 and that's when my trouble really started costing me thousands of euros in lost revenue.

    One reason why I initially chose Tokeet was because of their nice design and prices. Looking back I can't but recall my grandmother saying "cheap things are expensive" - ohh boy how right she was.
    Tokeet failed to clear dates related to cancelled bookings, consequently blocking two weeks during the peak season months costing my many thousands of euros.

    When contacting Tokeet they simply referred to their T&C stating that they do not take any responsibility.

    Interesting considering that their website is packed with promising words about always keeping the calendar and prices up to date - nonetheless they do not take any responsibility for their own failures.
    In these situations it's probably a very good idea that Tokeet is incorporated in the Bahamas, protected from any legal consequences of their mistakes and errors.

    Pros

    The look, design and prices - but it comes at a price!

    Cons

    I really don't like that their software is not doing what it is supposed to, it is not keeping the calendar and prices updated as promised. Especially their new version 2, released in 2019, is not at all ready to be commercialised.

    Martin
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Good system overall. Lots of features. Customizable

    Reviewed on 2022/06/09

    Good overall. Other than a lack of API connections.

    Good overall. Other than a lack of API connections.

    Pros

    The fact that it is customizable with different apps so you can Taylor it to your needs.

    Cons

    Not enough API channel connections. They seem to put more emphasis on developing relationships with third party systems than on API connections which is what we get channel managers for.

    Response from Tokeet

    Thanks for the detailed response, Martin. We'd like to point out that we *do* have API connections to the following channels:

    AirBNB
    Booking.com
    Agoda
    Expedia
    VRBO
    Marriott (HVMI)

    We are also deep into development with:
    Rentals United (which accesses others)
    Holidu
    Home2Go

    Furthermore, we are working on our integration with Google's new Vacation Rentals program so that we can help our customers' web sites be found with organic searches.

    Ana
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Review

    Reviewed on 2020/06/08

    I have worked 1.5 years with them and I am staying with them. Compared with other channel managers...

    I have worked 1.5 years with them and I am staying with them. Compared with other channel managers they have a better princing

    Pros

    They answer fast to any question and they help you solve problems fast and easy

    Cons

    There are some features missing. Like new things about airbnb promotions and some connections with booking. But you get used to it.

    Response from Tokeet

    Hi Ana, thanks for your review. If you'd like to reply to me, I'd love to have a detailed conversation about what you think is missing.

    Showing 5 reviews of 133 Read all reviews

    Tokeet FAQs

    Below are some frequently asked questions for Tokeet.

    Tokeet offers the following pricing plans:

    • Starting from: US$9,99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pricing is based on the number of rentals. Tokeet offers flexible pricing whether you manage 1 rental or hundreds.

    Tokeet has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Tokeet supports the following languages:

    English

    Tokeet supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Tokeet integrates with the following applications:

    PayPal, Stripe, Zapier

    Tokeet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Tokeet.