RizePoint

Your Tool for Inspecting & Improving Quality

4,3 /5 (18 reviews) Write a Review!

RizePoint Overview

What is RizePoint?

RizePoint is a compliance management software that helps companies to maintain quality and consistency across different products and service lines. The software helps to align different field teams, regional management and executive leadership around common compliance performance goals.

RizePoint helps businesses to create site audit forms and customized assessment forms used by the inspection and audit teams. The solution assigns corrective action tasks to rectify negative assessments as well as issues notifications, alerts and reminders to complete these jobs. The tool also sends regular notifications about information requests and approvals and helps users track performance and manage technical or operational issues. The application helps to conduct quality checks at various production stages and ensures that the products meet industry standards and comply with the regulatory framework.

RizePoint offers business intelligence features that help to gather data from different sources and analyse the corrective action items, non-compliance trends, audit scores and document approvals. The required data and analysis can be viewed by users on the dashboard. The software’s mobile auditor function enables users to audit & evaluate documents through their smartphones as well as offers offline access to documents. The product also offers user access controls to protect sensitive financial information.

RizePoint helps businesses to build their own web portals to improve customer experience as well as generates weekly and monthly reports. The software mainly targets the retail, hospitality and food service industries. RizePoint customers include Papa Murphy’s, Wendy’s, IHG, Friendly’s, Buffalo Wild Wings, and Avendra.

RizePoint Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing is customized based on your needs, often based on the number of locations or number of audits conducted per year. Please contact us for more pricing details.


RizePoint Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

RizePoint management dashboards put the facts and figures you need most at your fingertips visually displaying top-level information and drilling-down to specific details.
Mobile app for remote site inspections and Mobile Auditor streamlines remote location assessments. Inspection teams see immediate assessment results   in the cloud-based RizePoint Management Console,  replacing the long, manual upload processes.
Action plans are automatically created for any out-of-compliance. RizePoint enables you to use rules to trigger  action plan tasks, establish due dates, send notifications and reminders,  create alerts, and monitor completion.
Easily display information users need most: Dynamic user interface with quick, at-a-glance visibility into recent audit results, corrective action items due, administrative messages, internal news, and RSS feeds.
Quickly sync audit information to provide dynamic visual reporting and dashboards for key analysis using base management dashboards or search-driven analytics.
Act quickly to correct issues before they become costly liabilities. Use rules to trigger action plan tasks, establish due dates, send notifications, create alerts, issue reminders, and monitor task completion.
Ensure all aspects of inspections are covered with effective, customized forms.
Upload short videos and markup photos during assessments to ensure accountability and start the corrective action process.
Search-driven analytics brings the power of search engine technology to quickly find the answers and insights that matter most. Ask questions, analyze data, and build pinboards in seconds.
RizePoint video RizePoint video RizePoint video RizePoint screenshot: RizePoint management dashboards put the facts and figures you need most at your fingertips visually displaying top-level information and drilling-down to specific details. RizePoint screenshot: Mobile app for remote site inspections and Mobile Auditor streamlines remote location assessments. Inspection teams see immediate assessment results   in the cloud-based RizePoint Management Console,  replacing the long, manual upload processes. RizePoint screenshot: Action plans are automatically created for any out-of-compliance. RizePoint enables you to use rules to trigger  action plan tasks, establish due dates, send notifications and reminders,  create alerts, and monitor completion. RizePoint screenshot: Easily display information users need most: Dynamic user interface with quick, at-a-glance visibility into recent audit results, corrective action items due, administrative messages, internal news, and RSS feeds. RizePoint screenshot: Quickly sync audit information to provide dynamic visual reporting and dashboards for key analysis using base management dashboards or search-driven analytics. RizePoint screenshot: Act quickly to correct issues before they become costly liabilities. Use rules to trigger action plan tasks, establish due dates, send notifications, create alerts, issue reminders, and monitor task completion. RizePoint screenshot: Ensure all aspects of inspections are covered with effective, customized forms. RizePoint screenshot: Upload short videos and markup photos during assessments to ensure accountability and start the corrective action process. RizePoint screenshot: Search-driven analytics brings the power of search engine technology to quickly find the answers and insights that matter most. Ask questions, analyze data, and build pinboards in seconds.

RizePoint Reviews

RizePoint Reviews

Overall rating
4,3
/
5
Excellent
7

Very good
9

Average
2

Poor
0

Terrible
0

Value for Money
3,9
Features
4
Ease of Use
3,9
Customer Support
4,3
89% recommended this app
Blair B.

At the core, the product is fantastic and continuous updates keep improving functionality


Micahael F.

since 2002 with steton through now, huge improvements in past 2 years and hope it continues


Anna B.

The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience!


Jon M.

Specification Manager is very manual process

One location to enter the data, specifications and documents


Victoria R.

As the IT Product owner of the RizePoint solution, I interact with the RizePoint team...


Blair B.

At the core, the product is fantastic and continuous updates keep improving functionality

Used Daily for 2+ years
Reviewed on 2018/02/08
Review Source: Capterra

Pros

Automated Feedback / Notification rules simplifies customer alerts. The new management dashboards ease customer level reporting and issue research, and the new SDA with Active home page integration really pushes the bar forward with being able to proactively provide data insights to customers.

Cons

Some management / maintenance tasks are tedious, especially for one person teams with a wide customer/user base. This is being mitigated with upcoming improvements, but there are certainly some maintenance tasks that take an extra bit of work.

While the new functionality that is continuously being released is next level and really resolved a lot of issues, they are in a weird spot where they are having to slowly improve core functionality. This creates a slight break in expected user experience. Its hard to change everything at once and not have customers complain though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Micahael F.

since 2002 with steton through now, huge improvements in past 2 years and hope it continues

Used Daily for 2+ years
Reviewed on 2018/02/07
Review Source: Capterra

Pros

ease of use for gathering data, ability to do audits in the disconnected state - vital to as as many of our locations do not have interest or cell phone acccess

Cons

EI report design still remains a challenge to use, but Dashboards are seeming to be more favorable and desirable by clients. The high demand features should be part of the base feature cost. Seems to feel like things are drifting back to the Steton practice of hanging out carrots and then collecting fees per carrot.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Anna B.

The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience!

Used Daily for 2+ years
Reviewed on 2018/02/06
Review Source: Capterra

Pros

The software has many benefits. What I like most is probably that it provides the ability for us to gather data and information from all locations across the brand.

Cons

Many of the session devolved into a wishlist discussion which seemed to outshine the benefits of the functionality being demonstrated. The thing that I like least about the software is that there is still so much to be done and developed to be on the cutting edge of this industry technology. A lot of ground has been gained with recent enhancements, but there is still a lot of work to do that takes a lot of time and resources to complete.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jon M.
Industry: Retail
Company size: 501-1 000 Employees

Specification Manager is very manual process

Used Daily for 2+ years
Reviewed on 2018/02/07
Review Source: Capterra

One location to enter the data, specifications and documents

Pros

One location for our supplier to upload documents for suppliers. Looking forward to the new Standard module.

Cons

Manual process, not able to link audits to master specifications, possible errors in audit forms not being linked to master specification.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Victoria R.

As the IT Product owner of the RizePoint solution, I interact with the RizePoint team frequently

Used Daily for 2+ years
Reviewed on 2018/02/07
Review Source: Capterra

Pros

It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

Cons

The homepage UI menu does not display at times as a left navigation or top navigation. I am not sure why.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
7,3/10
Based on 18 user ratings
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RizePoint Pricing

RizePoint Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing is customized based on your needs, often based on the number of locations or number of audits conducted per year. Please contact us for more pricing details.

Pricing is customized based on your needs, often based on the number of locations or number of audits conducted per year. Please contact us for more pricing details.

Value for Money
3,9/5
Based on 18 user ratings
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RizePoint Features

RizePoint Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 18 user ratings
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Categories

Additional information for RizePoint

Additional information for RizePoint

Key features of RizePoint

  • Activity audit
  • Client portal
  • Communication management
  • Compliance documentation
  • Compliance management
  • Corrective actions
  • Customizable reporting
  • Dashboard creation
  • Feedback collection
  • Import / Export data
  • Issue identification & tracking
  • Quality assurance
  • Real time analytics
  • Remote location Auditing
  • Safety management
  • Scorecarding
  • Summary reports
  • User access controls

Benefits

• RizePoint helps companies provide quality standards and a consistent customer experience across multiple locations by maintaining their brand standards and monitoring corporate regulation compliance.

• The software creates performance scorecards for each outlet to discover problem areas and provide solutions to improve performance.

• Users can build their own customized reports to analyze data and assess product sales across different categories.

• The software keeps management conscious and up-to-date on activities happening in different branch locations through weekly reports and email notifications.

• Users can integrate their external database directly with the software to understand consumer behavior and ensure quality across multiple outlets.

RizePoint FAQs

RizePoint FAQs

Below are some frequently asked questions for RizePoint.

Q. What type of pricing plans does RizePoint offer?

RizePoint offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing is customized based on your needs, often based on the number of locations or number of audits conducted per year. Please contact us for more pricing details.

Q. What are the main features of RizePoint?

RizePoint offers the following features:

  • Activity audit
  • Client portal
  • Communication management
  • Compliance documentation
  • Compliance management
  • Corrective actions
  • Customizable reporting
  • Dashboard creation
  • Feedback collection
  • Import / Export data
  • Issue identification & tracking
  • Quality assurance
  • Real time analytics
  • Remote location Auditing
  • Safety management
  • Scorecarding
  • Summary reports
  • User access controls

Q. Who are the typical users of RizePoint?

RizePoint has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does RizePoint support?

RizePoint supports the following languages:

English

Q. What type of pricing plans does RizePoint offer?

RizePoint has the following pricing plans:

Subscription

Q. Does RizePoint support mobile devices?

RizePoint supports the following devices:

iPhone, iPad

Q. What other apps does RizePoint integrate with?

RizePoint integrates with the following applications:

Dropbox Business, Microsoft Excel

Q. What level of support does RizePoint offer?

RizePoint offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials